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Escalation Team Leader

Getwingapp

Metro Manila Hybrid permanent
Customer ServiceProblem SolvingTeam LeadershipPerformance ManagementPolicy ComplianceCommunication

The Escalation Team Leader oversees the Resolution Team and is accountable for the effective handling of customer escalations, complex service issues, and high-risk cases. This role ensures consistent...

April 21, 2026 View Details

Safety and De-escalation Team Member

Confidential

Spokane, Washington permanent
Customer ServiceSafetyDe-escalationMotivational InterviewingReferralsCommunity ResourcesConflict ResolutionRisk AssessmentCommunicationTrauma Informed Approach

Swing Shift & Overnight Shift *$4.00 shift differential for Overnight shift WE OFFER EXCELLENT BENEFITS: FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insura...

March 26, 2026 View Details

Resource Navigator (De-Escalation Team Member)

Confidential

Spokane, Washington permanent
Customer ServiceConflict ResolutionTrauma-Informed CareCommunicationResource ConnectionSafety OversightEmergency ResponseTeam CollaborationPatient CareCompassion

Swing Shift & Overnight Shift *$4.00 shift differential for Overnight shift WE OFFER EXCELLENT BENEFITS: FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insura...

February 4, 2026 View Details

Technical Escalation Team Lead

Pigment

Paris Hybrid permanent
Technical EscalationIncident ManagementLeadershipTeam ManagementEngineeringIncident ResponseRoot Cause AnalysisProcess ImprovementCommunicationReliability

We’re looking for a hands-on leader to lead Pigment’s Technical Escalation and Incident Management function. You’ll lead a team of engineers responsible for investigating and resolving complex custome...

November 27, 2025 View Details