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Enterprise Support Engineer

Bluecatnetworks

USA - Remote Remote permanent
Customer ServiceTechnical KnowledgeTroubleshootingDebuggingSystemsDatabasesApplicationsCollaborationCommunicationBest Practices

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new ...

April 15, 2026 View Details
Bogotá, Bogota, Colombia Hybrid permanent
Customer ServiceTechnical SupportProblem SolvingPayment ProcessingEscalation ManagementAnalytical SkillsCross-Functional CollaborationData AnalysisTechnical Guidance

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, the Canadian fintech company accelerating the business...

March 17, 2026 View Details
Dublin, Ireland (Ireland Locations) permanent
Customer ServiceTroubleshootingEscalation ManagementProduct KnowledgeCross-Functional CollaborationDocumentation ImprovementProject ManagementUpskillingIncident ResolutionDeveloper Experience Optimization

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept p...

March 27, 2026 View Details
Mexico City Hybrid permanent
Customer ServiceTicket ManagementAfter-Hours SupportTroubleshootingCommunicationQueue ManagementCollaborationDocumentationProduct KnowledgeTechnical Skills

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaura...

March 20, 2026 View Details
Victoria, British Columbia, Canada permanent
Customer ServiceTechnical SupportHelp DeskComputerized Maintenance Management SystemProblem SolvingCommunicationTechnical KnowledgeTeam CollaborationTime ManagementAdaptability

About Acturis Canada Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individu...

March 6, 2026 View Details
Bogotá, Bogota, Colombia Hybrid permanent
Customer ServiceTechnical SupportProblem SolvingAnalytical SkillsCommunicationSLA ManagementCross-functional CollaborationProduct KnowledgeProcess ImprovementFinTech Expertise

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, the Canadian fintech company accelerating the business...

March 5, 2026 View Details
Vilnius, Vilnius City Municipality, Lithuania Hybrid permanent
Customer ServiceTechnical SupportProblem SolvingCommunication SkillsEscalation ManagementForklift ProficiencyPayment HandlingMerchant Support

Title: Enterprise Support Specialist Desired Location: Vilnius, Lithuania / Hybrid The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to ...

February 19, 2026 View Details
Belgrade Hybrid permanent
Customer ServiceTechnical Problem-SolvingTechnical AdvisorTroubleshootingAnalytical SkillsRoot Cause AnalysisCollaborationDocumentationCustomer TrainingEscalation Management

BlueCat and LiveAction offer complementary solutions to enhance network performance and security. LiveAction’s Network Intelligence platform transforms complex data into actionable insights, providing...

February 6, 2026 View Details
Dublin, Ireland (Dublin) Hybrid permanent
Customer ServiceTechnical ExpertiseProduct KnowledgeCommunication SkillsProblem SolvingCollaborationTime Management

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform...

January 22, 2026 View Details
Belgrade Hybrid permanent
Customer ServiceTechnical KnowledgeProblem SolvingTrusted AdvisorTesting MethodologyRoot Cause AnalysisSupport Ticket ManagementSystem Performance OptimizationData AnalysisCollaboration

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new ...

August 20, 2024 View Details
Sydney, Australia permanent
Networking FundamentalsEnterprise SupportComplex Problem SolvingOwnershipCommunicationDocumentationEscalationRunbook ImprovementTechnical Depth

On the enterprise support team, you work on the most demanding networks Meter supports. Issues rarely sit in one place. They span sites, systems, and partners, and solving them requires deep technical...

December 29, 2025 View Details
London, England, United Kingdom Remote permanent
NetworkingOwnershipTroubleshootingCommunicationEscalationDocumentationRunbooksProduct ImprovementSite ManagementStakeholder Relations

On the enterprise support team, you work on the most demanding networks Meter supports. Issues rarely sit in one place. They span sites, systems, and partners, and solving them requires deep technical...

December 29, 2025 View Details
Bangalore, Karnataka, India Remote permanent
Networking FundamentalsComplex EnvironmentsOwnershipTroubleshootingCommunicationEscalationRunbooksProduct Improvements

On the enterprise support team, you work on the most demanding networks Meter supports. Issues rarely sit in one place. They span sites, systems, and partners, and solving them requires deep technical...

December 29, 2025 View Details
United States Remote permanent
Enterprise SupportTechnical SupportCustomer OnboardingCustomer SuccessEscalation ManagementSLA AdherenceDocumentationProactive MonitoringClient CommunicationTraining and Development

About SoundStack: SoundStack is the audio-as-a-service (AaaS) company for every kind of digital audio business—podcasters, digital broadcasters, platforms, advertisers, and more. By giving those busin...

August 26, 2024 View Details
Mountain View, CA, USA; San Francisco, CA, USA; Los Angeles, CA, USA; Phoenix, AZ, USA (Los Angeles (US-LAX-GRAN2037), Mountain View (US-MTV-EMF680), Phoenix (US-PHX-3RD1224), San Francisco (US-SFO-MKT555)) Remote permanent
Enterprise SupportStrategic DesignKPIsVendor CollaborationInternal Team AlignmentMetric AnalysisProcess OptimizationOnsite TravelGrowth Assessment

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building ...

January 14, 2026 View Details
Barcelona permanent
Technical DepthCommunicationLeadershipProblem-SolvingCustomer ServiceIncident ManagementTechnical InvestigationProduct CollaborationContinuous ImprovementCustomer SatisfactionTechnical AdvisorRisk Anticipation

JOIN OUR TEAM: We are seeking an experienced, highly technical, and customer-obsessed Senior Enterprise Support Manager to lead the support experience for our most strategic and complex global custome...

January 21, 2026 View Details
San Francisco, CA | New York City, NY | Seattle, WA (New York City, NY, San Francisco, CA, Seattle, WA) Remote permanent
Team LeadershipEnterprise & Paid SupportOperations & StrategyCross-Functional PartnershipCustomer ServiceMetrics OrientationData-Driven Decision Making

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

January 15, 2026 View Details
Allen Park, MI (Metro Detroit, MI, Palo Alto, CA, Pittsburgh, PA) Remote permanent
ITCustomer ServiceLinuxWindowsMacOSG-SuiteJiraDockerJenkinsGit

Latitude AI develops automated driving technologies, including L3, for Ford vehicles at scale. We’re driven by the opportunity to reimagine what it’s like to drive and make travel safer, less stressfu...

January 15, 2026 View Details
Sofia, Sofia City Province, Bulgaria permanent
FinTechCustomer ServiceTechnical ExpertiseTechnical TroubleshootingIntegration SupportSLA ManagementProblem SolvingClient CommunicationProcess ImprovementTechnical Guidance

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, the Canadian fintech company accelerating the business ...

January 6, 2026 View Details
Bogotá, Bogota, Colombia Hybrid permanent
Customer ServicePayment ProcessingEscalationsTechnical Issue ResolutionIndustry TrendsProceduresCommunication

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei , the Canadian fintech company accelerating the business...

January 6, 2026 View Details
Sofia, Sofia City Province, Bulgaria permanent
Customer ServiceTechnical SupportClient EngagementMarketingEnterprise SupportCommunicationProblem SolvingIT InfrastructureCloud PlatformsCertified Support Professional

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, the Canadian fintech company accelerating the business ...

November 19, 2025 View Details
Bogotá, Bogota, Colombia permanent
TechnicalSupportClientEngagementCommunicationSkillsProblemSolvingITSupportTicketManagementCustomerServiceTechnicalTroubleshootingTechnicalWritingProjectManagement

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei , the Canadian fintech company accelerating the business...

October 15, 2025 View Details
London, England (London, UK) Remote permanent
LeadershipTeam ManagementPeople DevelopmentCustomer ExperienceOperational ImprovementCross-Functional CollaborationData-Driven Decision MakingEnterprise Support

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a ...

December 19, 2025 View Details
Hyderabad, India permanent
LinuxMDMUEMUnixNetworkingPKI DevelopmentVirtualizationSaaS platformsCloudsCustomer Support

Are you a hands-on problem solver with a passion for customer success? Join Ivanti’s global customer support team and help deliver effortless technical support for the world’s leading Everywhere Work ...

December 18, 2025 View Details
San Francisco, CA • New York, NY • United States (US) Remote permanent
Customer ServiceTechnical SupportCommunicationProblem SolvingProduct KnowledgeEscalation ManagementCross-functional CollaborationData AnalysisProcess ImprovementCustomer Advocacy

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a ...

December 9, 2025 View Details
San Francisco, CA • New York, NY • United States (US) Remote permanent
Technical SupportEnterprise SupportCustomer ServiceCommunication SkillsTechnical ExpertiseProblem SolvingCross-functional CollaborationProduct KnowledgeData AnalysisProcess Improvement

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a ...

December 9, 2025 View Details
San Francisco, CA • New York, NY • United States (US) Remote permanent
JapaneseCustomer ServiceTechnical SupportProblem SolvingCross-functional CollaborationProduct KnowledgeEscalation ManagementData AnalysisProcess ImprovementTool Recommendation

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a ...

December 9, 2025 View Details
Hyderabad, India permanent
LinuxUnixLAMPMDMNetworkingPKI DevelopmentVirtualizationSaaS platformsApple iOSAndroidWindowsNetworkDockerAWSAzure

Are you a hands-on problem solver with a passion for customer success? Join Ivanti’s global customer support team and help deliver effortless technical support for the world’s leading Everywhere Work ...

December 8, 2025 View Details
San Francisco, CA • New York, NY • United States (US) Remote permanent
Technical SupportEnterprise SupportSpanish ProficiencyCustomer ServiceProblem SolvingCross-Functional CollaborationProduct KnowledgeProcess ImprovementData-Driven AdvocacyTooling Recommendation

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a ...

December 3, 2025 View Details