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Lyon, Auvergne-Rhône-Alpes, France Hybrid permanent
Customer ServiceEnglish ProficiencyFrench ProficiencyRevenue GenerationAccount ManagementUpsell StrategyNegotiation SkillsProblem SolvingCommunication SkillsInterpersonal Skills

Who we are: Founded in Lyon, France, in 2015, DataGalaxy has become the leading data catalog in France, connecting data, people, and AI through an intuitive data governance platform. Our mission is to...

January 28, 2026 View Details

Escalations & Retention Lead

Fullstack Academy

United States Remote permanent
Customer ServiceProblem SolvingCommunicationEmpathyDocumentationTrackingRoot Cause AnalysisCollaborationProactive SupportLearner Engagement

About Simplilearn Simplilearn prides itself to be the World's #1 Online Bootcamp. Simplilearn enables professionals and enterprises to succeed in the fast-changing digital economy. The company provid...

December 22, 2025 View Details
Nashville, Tennessee, United States Remote permanent
eCommerceKlaviyoRetentionEmail CampaignsSMSData-DrivenAnalyticsAttention to DetailSplit TestingCopywriting

HELLO? Are You Looking for an eCommerce Growth Agency with a rich culture and strong progression path? We hope so. And we hope you're the Klaviyo Email Strategist GrandMaster we WANT! If so, we're g...

October 14, 2025 View Details
Brisbane, Queensland, Australia Remote permanent
Retention FrameworksEmailSMSKlaviyoAnalyticsTestingHypothesis-drivenDocumentationGrowth StrategyCustomer Lifetime Value

Are you looking to join an elite eCommerce Growth Agency with a strong culture and a real progression path? We hope so. And if you’re the Retention Strategist A-Player we’re looking for… we’ll do exc...

December 22, 2025 View Details
Indonesia Remote permanent
Email MarketingKlaviyoSMSAccount ManagementReportingCreative BriefingEmail DesignProject ManagementCommunicationExcel

Who we are: Put simply, Right Hook is a growth marketing agency -- we work with eCommerce/DTC brands to drive their growth. In 2017, we started out as a Facebook ad agency with a team of 4, and now ...

August 15, 2025 View Details
Denton, Greater Manchester, , United Kingdom permanent
Customer ServiceSalesRetentionTeam LeadershipSales ProcessRetention StrategiesLead GenerationKPI MonitoringRevenue ManagementOperational Support

As a Sales & Retention Manager, you’ll be responsible for driving membership growth, maximising retention, and ensuring our live member movement continues to grow. Reporting directly to the General Ma...

February 19, 2026 View Details
Remote -Based in the Philippines Remote permanent
Customer ServiceSalesConsultative SellingEmpathyResiliencePerformance MetricsCRM DocumentationEmotionally Charged Situations

Location: Fully Remote – Based in the Philippines Compensation: $8.65 (USD) per hour + monthly performance bonuses and additional incentives Schedule: • Mandatory Paid 4-Week Virtual Training, Monday...

February 19, 2026 View Details
Remote -Based in the Philippines Remote permanent
Customer ServiceConsultative SellingEmpathyPersuasive CommunicationPerformance MetricsCRM ManagementSalesUpsellingProblem SolvingEmotional Intelligence

Location: Fully Remote – Based in the Philippines Compensation: $8.65 (USD) per hour + monthly performance bonuses and additional incentives Schedule: • Mandatory Paid 4-Week Virtual Training, Monday...

February 19, 2026 View Details
Remote -Based in the Philippines Remote permanent
Customer ServiceSalesConsultative SellingEmpathyResilienceProblem SolvingPerformance MetricsCRM ManagementCommunicationTechnology

Location: Fully Remote – Based in the Philippines Compensation: $8.65 (USD) per hour + monthly performance bonuses and additional incentives Schedule: • Mandatory Paid 4-Week Virtual Training, Monday...

February 19, 2026 View Details
Scottsdale, Arizona, United States (Scottsdale, AZ) Hybrid permanent
Customer ServiceSalesRetentionCommunicationProblem SolvingCRM SystemsExcelMicrosoft Outlook

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted ...

February 19, 2026 View Details
Bay Area, CA, United States of America (US - IL - Chicago Metro - Remote) Remote permanent
SalesCustomer ServiceRetention StrategiesChurn ReductionProduct KnowledgeNegotiationProblem SolvingStakeholder ManagementCross-Functional CollaborationFinancial Services Awareness

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, ou...

February 19, 2026 View Details
Tel Aviv (Tel Aviv, Israel) Hybrid permanent
Fluent EnglishCustomer ServiceSalesRetentionProblem SolvingEmpathyCommunication

Are you a great communicator with a passion for helping people? Join a team where you can make a real impact by keeping customers connected to a product they love. At MyHeritage, we’re looking for dri...

February 19, 2026 View Details
San Francisco, California, United States permanent
Customer ServiceRetention ManagementProactive OutreachProblem SolvingPattern RecognitionData AnalysisProcess ImprovementProduct CollaborationBilling SystemsChurn Prevention

Why Join Stand: At Stand, you’ll help build a new class of global property protection. We use advanced physics and AI to model catastrophic risk at the asset level, then automate underwriting and miti...

February 19, 2026 View Details
Remote (USA) Remote permanent
Strategic PlanningCustomer RetentionEnterprise SolutionsGrowth StrategyValue RealizationSales LeadershipData AnalysisRevenue ExpansionClient SuccessAccount Management

Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundati...

February 18, 2026 View Details

Global Retention Lead

InformaGroupPlc

New York, NY, United States permanent
SalesLeadershipTeam ManagementRevenue GenerationNegotiationStrategic PlanningPerformance ReviewMarket TrendsBrand MarketingCustomer Service

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands li...

February 17, 2026 View Details
Bay Area, CA, United States of America (US - IL - Chicago Metro - Remote) Remote permanent
LeadershipTeam DevelopmentRetention StrategiesForecastingPipeline ManagementNegotiationCross-Functional CollaborationChurn AnalysisProcess ImprovementEscalation Handling

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, ou...

February 17, 2026 View Details
9 Locations permanent
Customer ServiceCommunication SkillsAnalytical SkillsProblem SolvingProduct KnowledgeRegulatory ComplianceSales ProcessCollaborationTechnology KnowledgeDocumentation

Application Deadline: 03/01/2026 Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Retail Banking Sales & Service Proactively provides expert advice on mortgage renewal/financ...

February 17, 2026 View Details
Malta permanent
Customer ServiceEmail MarketingProject ManagementJIRACRM ToolsPersonalized ExperienceCompetitive AnalysisLanding Page CreationContent Localization

Betsson Group is seeking a self-driven and detail-oriented CRM coordinator with a "can-do" attitude to join our Global CRM & Engagement department. This is a fantastic opportunity to become part o...

February 17, 2026 View Details
Denton, , United Kingdom permanent
LeadershipTeam CoachingSales ProcessMembership GrowthRetention TestingActivity PlanningLead Time ImprovementsKPI MonitoringRevenue OptimizationLive Member MovementMonthly Presentations

As a Sales & Retention Manager, you’ll be responsible for driving membership growth, maximising retention, and ensuring our live member movement continues to grow. Reporting directly to the General Ma...

February 16, 2026 View Details
Riyadh, Ar Riyāḍ, Saudi Arabia Remote permanent
Customer ServiceCRM SystemsPersonalizationData AnalysisAgile MethodologyCross-Functional CollaborationIncentive ManagementFraud PreventionRevenue Optimization

The Product Owner – Retention & Loyalty is responsible for designing and executing strategies that increase customer retention, engagement, and lifetime value (CLV). This role owns retention-focused p...

November 26, 2025 View Details
Kyiv, Kyiv, Ukraine permanent
Customer ServiceRetention StrategiesEmail MarketingData AnalysisAnalyticsProduct DevelopmentCross-Channel MarketingTechnical ProficiencyExperimentation Culture

SKELAR — український венчур білдер, який будує міжнародні tech-бізнеси. Разом із ко-фаундерами збираємо сильні команди, щоб перемагати на глобальних ринках. Сьогодні в SKELAR десяток бізнесів у різни...

February 16, 2026 View Details
Amman contract
Client Relationship ManagementRetention StrategiesCommunication SkillsNegotiation SkillsComplianceProblem SolvingTeam CollaborationClient-OrientedForex Markets Knowledge

Job Title: Retention Officer Location: Amman, Jordan Experience Required: Minimum 1 year in Forex brokerage Job Type: On-site (Fulltime) About INFINOX INFINOX is a global online CFD brokerage provi...

February 16, 2026 View Details
Dubai, CommerCity permanent
Customer ServiceCommunicationProblem-SolvingAccount ManagementFeedback CollectionCRM SystemsMultilingualTime ManagementDetail-OrientedFinancial Services

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 em...

February 16, 2026 View Details
Remote, US Hybrid permanent
Customer ServiceProduct ManagementMessagingCompetitive DifferentiationExecutive PositioningRenewalsUpgradesExpansionPartner CollaborationThought LeadershipProduct LeadershipAccount Storytelling

Who we are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader...

February 16, 2026 View Details
Not specified permanent
Lifecycle ManagementRetention CampaignsMarketing AutomationCRM SystemsEmail MarketingPush NotificationsIn-App MessagingSMS MarketingAudience Segmentation

About Kinesis: Kinesis is a leading fintech company delivering a revolutionary global monetary system that leverages blockchain technology while being fully backed by physical gold and silver. We pro...

February 16, 2026 View Details
Not specified permanent
Customer ServiceCommunicationProblem SolvingTime ManagementCRM SystemsFinancial ServicesEnglish ProficiencyHindi ProficiencyCustomer RetentionAccount Management

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 em...

February 16, 2026 View Details
Dubai, CommerCity permanent
Customer ServiceCommunicationProblem SolvingAnalytical SkillsAccount ManagementCRM SystemsMultilingualTime ManagementDetail-OrientedFinancial Services

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 em...

February 16, 2026 View Details
Cardiff, Wales, United Kingdom Hybrid permanent
Customer ServiceObjection HandlingSales SkillsRetention StrategiesData ManagementCollaborationHybrid Work

Future PLC have an exciting opportunity for a Sales & Retention assistant to join our team, located in Cardiff. If you pride yourself on your ability to help customers, overcome objections, and find s...

January 20, 2026 View Details
Paris, Île-de-France, France Hybrid permanent
Customer ServiceData AnalysisRisk ManagementStrategic ThinkingCommunication SkillsProactivityRetention StrategiesData-Driven Decision MakingSales TechniquesTeam Collaboration

La Team Treatwell s’agrandit ! Nous recherchons activement un Account Manager - Retention Specialist pour renforcer notre équipe de responsables de comptes. Ton rôle sera clé dans la fidélisation de ...

December 22, 2025 View Details

Retention Specialist

TCP Software

Lahore, Punjab, Pakistan permanent
Customer ServiceCRMSalesforceCommunicationAttention to DetailGoal-orientedWritten CommunicationVerbal CommunicationTime ManagementNight Shift Work

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role. About TCP (TimeClock Plus): For more than 30 years, TCP has helped organization...

October 23, 2025 View Details
Cairo, Cairo Governorate, Egypt permanent
Customer ServiceChurn ReductionRenewal ManagementSalesforceCommunicationObjection HandlingCRMAnalytical ThinkingData AnalysisCross-Functional Collaboration

Who Are We❓ We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jorda...

January 13, 2026 View Details
Athens, Attica, Greece permanent
LeadershipTeam ManagementCustomer ServiceRetention StrategiesGrowth InitiativesKPI MonitoringPerformance AnalysisTraining DevelopmentCompliance AdherenceResponsible Gaming

Join Novibet as a Customer Retention & Growth Team Leader! Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for customer service and thrive in a fast-pace...

January 20, 2026 View Details
Athens, Attica, Greece permanent
Customer ServiceCommunicationProblem SolvingSalesCRM SystemsEnglishGreek

Join Novibet as a Customer Retention & Growth Agent! Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for customer service and thrive in a fast-paced envi...

February 4, 2026 View Details
California, United States Remote permanent
Customer ServiceCRM SystemsTelecom InfrastructureEnglish ProficiencyBilingual CommunicationCustomer RetentionProactive EngagementPersonalisationExceptional Service DeliveryFlexibility

Location: Remote: California Location Status: Work will be primarily performed remotely from home office. Employee will be required to utilize personal phone and internet services to perform telecomm...

January 13, 2026 View Details
Kiratpur Sahib, Punjab, India permanent
Customer ServiceCommunicationConflict ResolutionEmotional IntelligenceOrganizational SkillsMultitaskingStress ManagementDetail-OrientedAccountabilityProfessionalism

We are seeking a highly professional Customer Retention Coordinator who will play a critical role in maintaining customer trust, reducing cancellations, and ensuring a seamless experience throughout t...

February 13, 2026 View Details
Sydney CBD (Sydney CBD Hub) Hybrid permanent
Customer ServiceStrategic ThinkingCross-Functional CollaborationAgile MethodologiesAnalyticsUser-Centric DesignData-Driven Decision MakingCustomer RetentionRoadmap Planning

Product Manager (Customer Retention) At THE ICONIC, innovation drives us; we believe that innovation should not be sitting in a silo team but rather be part of everyone and everything we do & del...

February 13, 2026 View Details
Crewe, England, United Kingdom permanent
Customer ServiceData AnalysisCRM SystemsReportingOutbound CommunicationProblem SolvingStakeholder ManagementData ExtractionMicrosoft OfficeOrganizational Skills

For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, w...

February 12, 2026 View Details
Chicago, IL, United States of America (US - IL - Chicago Metro - Remote) Remote permanent
Customer ServiceProduct KnowledgeNegotiationRetention StrategiesChurn ReductionContract AdoptionCommunicationProblem SolvingStrategic ThinkingTeam Collaboration

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, ou...

February 12, 2026 View Details
Washington - Seattle Hybrid permanent
Data AnalysisStrategic PlanningSales StrategyBusiness OperationsReportingCustomer SuccessData ModelingPerformance AnalysisData GovernanceCross-functional Collaboration

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce ...

February 12, 2026 View Details
London, United Kingdom (GB - London - Cavendish) Remote permanent
Customer ServiceProduct KnowledgeNegotiationRetention StrategiesChurn ReductionSalesSupportProduct AnalyticsContract Adoption

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, ou...

February 12, 2026 View Details
London, England, United Kingdom Hybrid permanent
Customer ServiceCFD TradingFinancial MarketsRisk ManagementAnalytical SkillsCommunicationCollaborationShift RotationClient RetentionProblem Solving

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seam...

February 12, 2026 View Details
Johannesburg, GP, South Africa permanent
Outbound SalesClient RetentionData AnalysisProduct KnowledgeSales ProcessesRegulatory ComplianceCustomer ServiceCommunication SkillsFinancial ModelingBehavioral Competencies

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor...

February 11, 2026 View Details
Minato-ku, Tokyo, Japan permanent
Customer ServiceRenewals_RetentionProduct DevelopmentData AnalysisTeam LeadershipCommunicationFinancial AcumenMS ExcelCustomer Relationship Management

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we mak...

February 12, 2026 View Details
Delhi, Delhi, India Remote permanent
Customer ExperienceRetentionLogisticsCustomer SupportClaims ManagementAfter Sale SupportLoyalty ProgramsData AnalysisOrder-to-DeliverySubscription Retention

This role is for one of the Weekday's clients Salary range: Rs 300000 - Rs 1000000 (ie INR 3-10 LPA) Min Experience: 2 years Location: Delhi, India, Remote (India), NCR, NOIDA, Gurgaon JobType: fu...

February 11, 2026 View Details
Sydney, Australia Hybrid permanent
Sales OperationsRevenue OperationsCustomer SuccessRetentionData AnalysisDashboard DesignReportingForecastingData StewardshipSales Tech Stacks

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed. At MYOB, we believe what’s good for one business is ...

February 11, 2026 View Details

Retention Specialist

Quenchwater

King of Prussia, PA Hybrid permanent
Customer ServiceEmpathyConsultative SkillsObjection HandlingDe-escalationConversational InteractionsCollaborationRetrospective AnalysisAgreement ModificationRetention Strategies

About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role ...

February 10, 2026 View Details
Beverly Hills, CA Hybrid permanent
Retention MarketingCustomer EngagementCRM SystemsEmail MarketingSMS MarketingLoyalty ProgramsSubscription ManagementData AnalyticsCross-Channel Campaigns

About the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e...

February 10, 2026 View Details
South Burlington, Vermont permanent
Basic Computer SkillsWindows EnvironmentAirPro Scan ToolADAS CalibrationVehicle PreparationTeamworkSafety ComplianceVisual InspectionCustomer Service

Glass Technicians are encouraged to apply! No Tools Required! We provide all the necessary training and tools so you can leave your toolbox at home! We pay hourly and eliminate flat rate! Join a co...

February 10, 2026 View Details
Taipei, Taipei, Taiwan permanent
Customer ServiceStrategic PlanningBusiness DevelopmentCRM ManagementRetention StrategyData AnalysisSales Strategy AlignmentProduct ManagementTeam CoachingRegulatory Compliance

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (408) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations ...

February 10, 2026 View Details