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Archived Waterloo / Ontario Hybrid permanent
Technical SupportCustomer ServiceCommunicationProblem SolvingCloudProduct KnowledgeSelf-Service

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartph...

March 4, 2026 View Details
Archived San José, San José, Costa Rica (Costa Rica) Hybrid permanent
Technical SupportCybersecurityNetwork SecurityApplication SecurityLinuxSQLCustomer ServiceProblem SolvingCollaboration

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo...

March 4, 2026 View Details
Archived Denver, Colorado, United States (Costa Rica) Remote permanent
CybersecurityNetwork SecurityLinuxCustomer ServiceTroubleshootingTechnical SupportEnterprise AccountsProduct DevelopmentCollaboration

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo...

March 4, 2026 View Details
Archived San José, San José, Costa Rica (Costa Rica) Hybrid permanent
Technical SupportCybersecurityNetwork SecurityApplication SecurityLinuxSQLCustomer ServiceProblem SolvingCollaboration

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo...

March 4, 2026 View Details
Archived New York City permanent
Technical SupportCustomer ServiceDistributed SystemsAutomationProcess DevelopmentCustomer FirstCross-functional Cooperation

About Blacksmith • We started by building infrastructure to run CI workloads really fast. Our first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating...

March 4, 2026 View Details
Archived 4 Locations permanent
Customer ServiceTechnical SupportProblem SolvingAnalytical SkillsCommunication SkillsJapanese ProficiencyBusiness EnglishCustomer FocusTraining

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

March 4, 2026 View Details
Archived Brazil Remote permanent
Kubernetes AdministrationKubernetes observabilityCloud Provider ExperienceCustomer SupportProblem SolvingCommunication SkillsCollaborative MindsetEnglish Proficiency

Why Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast...

March 4, 2026 View Details

Technical Support Engineer ||

Partner One Capital

Archived Egypt Remote permanent
Technical WritingCustomer ServiceCommunicationProblem SolvingTechnical KnowledgeAnalytical SkillsSalesLeadershipTime ManagementMentoring

As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks...

March 4, 2026 View Details
Archived Gurugram, India (BU: Corporate, Office: Gurugram) Remote permanent
Technical SupportTroubleshootingHardwareSoftwareIncident ManagementCommunicationSLA ManagementCollaborationTool UtilizationCustomer Service

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and econo...

March 4, 2026 View Details
Archived Bengaluru, Karnataka, India (Bangalore) Hybrid permanent
Technical SupportCybersecurityNetwork SecurityLinuxDockerSQLCustomer ServiceProblem SolvingCollaboration

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo...

March 4, 2026 View Details
Archived Da Nang, Da Nang, Vietnam (Da Nang) permanent
Communication SkillsCustomer ServiceTechnical TroubleshootingRoot Cause AnalysisSLA ManagementProcess ImprovementDocumentationTrainingReportingCollaboration

Overview We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You...

March 3, 2026 View Details
Archived Hanoi, Hanoi, Vietnam (Hanoi) permanent
CommunicationCustomer ServiceProblem SolvingTechnical SupportTroubleshootingRoot Cause AnalysisSLA ManagementDocumentationTrainingReporting

Technical Support Engineer Overview We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing...

March 3, 2026 View Details
Archived Heredia, Heredia, Costa Rica permanent
Customer ServiceTechnical SupportTroubleshootingAIJavaJavaScriptCommunicationProblem SolvingCollaborationQuality

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

March 3, 2026 View Details
Archived San Francisco de Heredia, , Costa Rica permanent
Customer SupportTechnical TroubleshootingAI IntegrationQuality Assurance

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

March 3, 2026 View Details
Archived Tokyo, , Japan Hybrid permanent
Customer ServiceTechnical SupportAI IntegrationJavaSQLLog AnalysisTroubleshootingCommunicationCollaborationProblem Solving

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

March 4, 2026 View Details
Archived Remote - Canada (Canada) Remote permanent
Technical SupportCustomer ServiceTechnical SkillsProblem SolvingCommunicationCollaborationOn-CallKnowledge Management

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along t...

March 3, 2026 View Details
Archived Denver, Colorado, United States Hybrid permanent
Problem SolvingClient FocusedCommunication SkillsWritten CommunicationVerbal CommunicationTeam CollaborationTechnology PassionSoftware TroubleshootingHardware TroubleshootingHelp Desk Software

Job Title: Technical Support Engineer Location: Denver, CO - Hybrid Always wanted to see your work make a real impact? As a rapidly growing firm in the law enforcement and corporate security space, ...

March 3, 2026 View Details
Archived Vancouver, British Columbia, Canada Hybrid permanent
Technical SupportWeb DevelopmentMySQLAPIsRESTGraphQLSDKsWebhooksProblem SolvingCommunication

By 2030, up to 30% of all workspaces will be flexible. As the world undergoes this monumental shift, flex space operators are leading the charge towards a new way of working - characterized by communi...

March 4, 2026 View Details
Archived Hybrid in Santa Clara, CA Hybrid permanent
Technical SupportTroubleshootingserver-side web technologiesSQLREST APIsDeveloper ToolsSSO IntegrationCustomer CommunicationProblem Solving

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s mos...

March 3, 2026 View Details
Archived Budapest, Hungary Hybrid permanent
Technical KnowledgeEscalationTroubleshootingRoot Cause AnalysisSQLData AnalyticsCustomer ServiceCommunicationSystems Maintenance

Do you want to change how the world creates? At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical dev...

March 3, 2026 View Details
Archived Netherlands, Eindhoven temporary
Customer ServiceTechnical AnalysisTroubleshootingCommunicationEnglish ProficiencyProactiveSolution-OrientedProcess ImprovementDocumentationService Agreements

About us: We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions. Defined by a dynamic environment that is at the forefront of tomorrow’s t...

March 2, 2026 View Details

Technical Support Engineer

Pansophiclearning

Archived Cleveland, Ohio, United States; Parma, Ohio, United States (Columbus, Parma) Remote permanent
Technical SupportRemote AssistanceTroubleshootingDocumentationCustomer ServiceAccount SetupEscalationsTime ManagementCommunicationTeam Collaboration

About the Opportunity “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder Pansophic Lear...

March 3, 2026 View Details
Archived Remote Remote permanent
Technical SupportAPISQLJavaScriptRemote WorkCollaborationProblem SolvingDocumentationAI ToolsCustomer Service

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity mo...

March 3, 2026 View Details
Archived Bangalore, India (IN Bangalore - Tower B) permanent
Technical SupportCustomer ServiceProblem SolvingCloudIT ManagementSecurity Management

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s bes...

March 3, 2026 View Details
Archived Sao Paulo permanent
Customer ServiceTechnical SupportNetworkingProblem SolvingCommunicationDocumentationProcess ImprovementCloud TechnologiesTime Zone Management

About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud,...

March 3, 2026 View Details
Archived Bengaluru, Karnataka, India (Bengaluru, India) Remote permanent
Technical SupportAICustomer CareDeveloper CommunicationProblem SolvingAI ToolsDocumentationEnterprise SupportStack Troubleshooting

The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CP...

March 3, 2026 View Details
Archived Remote - India Remote permanent
Customer ServiceTechnical SupportREST APITroubleshootingCommunicationProblem SolvingTechnical WritingJiraTeam CollaborationTime Management

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of dev...

March 3, 2026 View Details
Archived Remote, OR, United States Remote permanent
OpenStackKubernetesTroubleshootingIncident ResponseIncident LeadershipCluster ManagementIncident CommunicationShift LeadershipCustomer SupportEscalation Management

Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intens...

March 2, 2026 View Details
Archived All Cities, , India Remote permanent
Incident ResponseCrisis ManagementVendor CoordinationNetwork OperationsCommand Center OperationsServiceNowSplunkDynatraceGenesys EngageMicrosoft CopilotCommunication Skills

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

March 2, 2026 View Details
Archived San José, San José, Costa Rica (Costa Rica) Remote permanent
CybersecurityNetwork SecurityTroubleshootingTechnical SupportCustomer ServiceProduct KnowledgeTechnical NetworkingCyber Threat MitigationCyber Risk ManagementEnterprise Customer Accounts

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo...

March 2, 2026 View Details
Archived United Kingdom Remote permanent
Technical SupportTroubleshootingDebuggingCustomer ServiceCommunicationEnglish ProficiencyTicketing SystemsProblem SolvingProduct KnowledgeCustomer Advocacy

About CodeRabbit CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the nex...

March 2, 2026 View Details
Archived Remote - Denver Remote permanent
Technical SupportHardware SupportSoftware SupportCustomer ServiceProblem ResolutionCommunication SkillsTicket ManagementKnowledge BaseProduct FeedbackRemote Work

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

March 2, 2026 View Details
Archived Santiago, Santiago Metropolitan Region, Chile (Chile Office) Remote permanent
Technical SupportCustomer ServiceAPI TroubleshootingConvergence IssuesREST APICollaborationCustomer SuccessWebhook Configuration

We're quickly growing and super excited for you to join us! About Topsort At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-...

March 2, 2026 View Details
Archived Gerakas, Attica, Greece Hybrid permanent
ScriptingSQLTechnical SupportIncident ManagementCustomer SupportDocumentationAutomationUnixLinux

Who we are We are a leader in mobile technology, providing innovative solutions to 1.2 billion consumers. In an ever-increasing digital world, we help businesses grow their digital reach & toolkits t...

September 17, 2025 View Details
Archived Portugal - Remote (EMEA - Remote) Remote permanent
Technical SupportProduct ExpertiseClient AdvocacyTechnical Problem SolvingCommunicationCustomer ServiceShift FlexibilityPet Industry KnowledgeTechnical DocumentationProduct Feedback

Highlights • Location: Portugal • Stock options • Languages: Fluent in Russian and English • Select your preferred shift (EST): 10am – 7pm, or 6pm–3am. About Fundraise Up We’re Fundraise Up - a ...

March 2, 2026 View Details
Archived Bengaluru, Karnātaka, India permanent
RESTcoding skillsCloud technologiesContainersCluster Configuration ManagementDockerKubernetesHTTP5+ years experience

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for ca...

March 2, 2026 View Details
Archived Cork, Ireland permanent
Japanese ProficiencyEnglish CommunicationCustomer ServiceTechnical SupportIssue ResolutionEscalation ManagementCollaborationDocumentationKnowledge ManagementProcess Improvement

Japanese-Speaking Technical Support Engineer At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them when...

March 2, 2026 View Details
Archived Bayan Lepas, Malaysia permanent
Customer ServiceProblem SolvingTroubleshootingCommunicationShift WorkDocumentationRemote Support

Technical Support Engineer At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need hel...

March 2, 2026 View Details

Technical Support Engineer

Dell Technologies

Archived Bayan Lepas, Malaysia permanent
Customer ServiceProblem SolvingTechnical ExpertiseCommunication SkillsPressure ManagementAnalytical SkillsDocumentationMentoringIT Support

Technical Support Engineer At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need hel...

March 2, 2026 View Details
Archived Location not specified Remote
Technical TroubleshootingTool UtilizationCloud OperationsApplication SupportProcess AdherenceService RestorationShift Work

The Role We are seeking a proactive and technically adept Technical Support Engineer specialising in Monitoring & Integration to join our dynamic team in Spain. This role is pivotal in ensuring the r...

March 2, 2026 View Details
Archived UK - Remote (GBR - Remote - Bristol) Remote permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationEscalationDocumentationCollaborationProduct KnowledgeShift WorkCustomer Experience

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something w...

March 1, 2026 View Details
Archived Ann Arbor, Michigan, United States Hybrid permanent
Technical SupportTroubleshootingWindowsLinuxMacNetworkingDatabasesSQL ServerCommunicationDocumentation

As a Senior Technical Support Engineer, you must have a broad technical background and excellent customer management skills. You should possess exceptional troubleshooting abilities, including deciphe...

February 10, 2026 View Details
Archived Indonesia Remote permanent
AWSAzureTechnical SupportCloud-Based SolutionsSoftware UpdatesClient MeetingsAWS CertificationsDocumentationProduct Issues

Assima is a global leader in digital adoption, training, and performance support solutions tailored for the world’s largest enterprises. With our patented technology, we empower 15 of the top 20 banks...

May 26, 2025 View Details
Archived Philippines Remote permanent
AWSAzureJavaScriptHTMLXMLTroubleshootingCloud ServicesCustomer SupportCommunication

Assima is a global leader in digital adoption, training, and performance support solutions tailored for the world’s largest enterprises. With our patented technology, we empower 15 of the top 20 banks...

April 16, 2025 View Details
Archived Cape Town, Western Cape, South Africa permanent
Technical SupportAPIsIntegrationsHospital WorkflowsSQLDebuggingCode AnalysisCustomer AdvocacyDocumentationProcess Improvement

About Keen At Keen, we don't just deliver services. We embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-perfo...

January 28, 2026 View Details
Archived All Cities, , India Remote permanent
Incident ManagementCrises ManagementVendor CoordinationNetwork OperationsCommand Center OperationsServiceNowSplunkDynatraceGenesys EngageAI ToolsCommunication SkillsCollaboration

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

February 27, 2026 View Details
Archived All Cities, , India Remote permanent
Incident ManagementCrises ManagementVendor CoordinationNetwork OperationsCommand Center OperationsServiceNowSplunkDynatraceGenesys EngageMicrosoft CopilotCommunication Skills

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

February 27, 2026 View Details
Archived Hyderabad, , India Remote permanent
Incident ManagementCrises ManagementVendor CoordinationNetwork OperationsCommand Center OperationsServiceNowSplunkDynatraceGenesys EngageAI ToolsCommunication SkillsCollaboration

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

February 27, 2026 View Details
Archived Pune, , India Remote permanent
Incident ManagementCrises ManagementVendor CoordinationNetwork OperationsCommand Center OperationsServiceNowSplunkDynatraceGenesys EngageAI Tools

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

February 27, 2026 View Details
Archived Bengaluru, , India Remote permanent
Incident ManagementCrises ManagementVendor CoordinationNetwork OperationsCommand Center OperationsServiceNowSplunkDynatraceGenesys EngageAI ToolsCommunication Skills

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

February 27, 2026 View Details