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San Francisco, California permanent
Enterprise Customer SuccessB2B SaaS SupportRelationship ManagementCustomer AdoptionProduct TrainingFeature DirectionTraining SessionsCustomer InquiriesPerformance MetricsCustomer AdvocacyIndustry Trends

About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing s...

April 8, 2026 View Details
London, England, United Kingdom Hybrid permanent
Customer ServiceSoftware TrainingProduct KnowledgeOnboardingRetention ManagementCustomer Health MonitoringIssue ResolutionRemote TrainingStakeholder CollaborationIndustry Engagement

The Role Customer Success Manager - LegalTech Location: Battersea (Hybrid) | Permanent | Full-Time Ready to transition from traditional legal practice into the fast-growing world of legal technolog...

April 8, 2026 View Details
United States - Remote Remote permanent
Strategic Account GrowthCommercial LeadershipRegional RoadmapDeal ClosingIntelligence Portfolio ManagementExecutive ReportingClient PartnershipConsulting StrategyNarrative Excellence

We're an award-winning data, media and tech consultancy and a leading Google and Adobe partner that helps brands and agencies think beyond clicks and conversions to unlock new opportunities for growth...

April 8, 2026 View Details
Ontario - Remote permanent
Customer ServiceGovernance Model DesignEcosystem OrchestrationConsultative Use Case IdentificationData AnalysisCustomer Success

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 8, 2026 View Details
9 Locations Hybrid permanent
Decision-Making FrameworksPortfolio GovernanceMarket Offer ManagementCustomer SuccessAgentic EraAIProduct AdoptionCross-Functional CollaborationStrategic Framework DevelopmentGovernance Model Design

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 8, 2026 View Details
Chicago, Illinois; Milwaukee, Wisconsin; Detroit, Michigan; Cleveland, Ohio (Field, US ) permanent
Customer ServiceTeam LeadershipProject ManagementRisk ManagementProcess ImprovementCommunicationStrategic PlanningQuality ManagementRegulatory Compliance

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-...

April 8, 2026 View Details
United States (United States - Remote) Remote permanent
Customer SuccessOnboardingKPI ManagementTeam LeadershipCustomer Relationship ManagementEscalation HandlingProcess DevelopmentTrainingCRM Systems

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platfor...

April 8, 2026 View Details
Seattle, Washington, United States (Bellevue, WA) permanent
Customer ServiceProduct KnowledgeProblem SolvingData AnalysisCommunicationTeam CollaborationTime Management

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile...

April 8, 2026 View Details
São Paulo, Brazil (Sao Paulo, Brazil) permanent
Customer SuccessLeadershipStrategic PlanningAccount ManagementFinancial ServicesWeb3PaymentsStablecoinsCross-SellingIndustry KnowledgeDigital Asset CustodyVirtual Accounts

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, g...

April 8, 2026 View Details
Monterrey, Monterrey Hybrid permanent
Customer ServiceCommunicationEmpathyTechnical SupportProblem SolvingAppointment SchedulingInsurance ClaimsCustomer RetentionData TrackingCollaboration

Sobre Nosotros: En Koltin, estamos rediseñando la forma en que cuidamos a nuestros papás, mamás, abuelos y abuelas, con el objetivo de ayudarles a mantenerse saludables, activos e independientes duran...

April 8, 2026 View Details
Bellevue, Washington (Bellevue) Hybrid permanent
Analytical MindsetTechnical CuriosityCollaborationCommunicationContent InsightsCustomer Feedback ProcessingAI Framework EvaluationStrategic ExecutionStakeholder Presentation

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embr...

April 8, 2026 View Details
Remote, Virginia, United States Remote permanent
Customer SuccessIT SecurityIT OperationsInfrastructureApplication Portfolio ManagementCustomer AdoptionRenewalsExpansionTrustStrategic Roadmap

Onwards Together! Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security G...

April 8, 2026 View Details
Latin America Remote permanent
Customer ServiceCommunicationRelationship ManagementProblem SolvingStrategic ThinkingProduct KnowledgeAdaptabilityBusiness DevelopmentTechnical ExpertiseCross-Cultural Communication

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world...

April 8, 2026 View Details
Any State Remote permanent
Strategic PlanningAutomationAI IntegrationData AnalysisAccount ManagementTeam LeadershipRisk MitigationExecutive ReportingAI TransformationCustomer Success

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Manager of Client Success Management. About RainFocus RainFocus cares a...

April 8, 2026 View Details
Lehi, Utah Remote permanent
Client ServiceAccount ManagementStrategic PlanningTraining and CoachingProduct KnowledgeProblem SolvingCommunication SkillsStakeholder ManagementData AnalysisRelationship Building

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Client Success Manager. About RainFocus RainFocus cares about its emplo...

April 8, 2026 View Details
Bogotá permanent
Customer SuccessAccount ManagementHR TechnologyApplicant Tracking SystemsTechnical OnboardingProactive Problem SolvingStrategic CommunicationCustomer Feedback ProcessingTechnical TroubleshootingRemote Work

We are seeking a Customer Success Associate to serve as the primary point of contact for a global client portfolio, ensuring customers realize the full value of a fast‑growing SaaS platform. This is a...

April 8, 2026 View Details

RED - 2 Tage/Monat - SAP SuccessFactors LMS Support

Firmenname für EXPERT-Mitglieder sichtbar

Remote
SAP SuccessFactors LMSPlateau Report DesignerReportingSupportSelf-employedCommunicationDeutschEnglischReliable Work

We are looking for a Plateau Report Designer to support LAPID customers in Austria, Germany, and Switzerland....

April 8, 2026 View Details
Mumbai, Maharashtra, India permanent
Customer ServiceOnboardingProduct AdoptionData-DrivenRelationship BuildingRetentionGrowth StrategyCustomer JourneysInsightsProactive Engagement

This role is for one of the Weekday's clients Salary range: Rs 800000 - Rs 1200000 (ie INR 8-12 LPA) Min Experience: 2 years Location: Mumbai JobType: full-time We are looking for a Customer Succ...

April 8, 2026 View Details
8 Locations permanent
Customer ServiceStrategic ThinkingCustomer ObsessionAccount ManagementData ProtectionIdentity ManagementRisk ManagementAnalyticsCommunicationCollaboration

Location: Massachusetts Remote, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on u...

April 8, 2026 View Details
Campus Cyber permanent
Customer ServiceCommunicationProblem SolvingTrainingEvent Organization

Lieu : Campus Cyber, France Construisons ensemble un avenir de confiance Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronaut...

April 8, 2026 View Details
10 Locations permanent
Customer Success ManagementCommunication SkillsStrategic ThinkingAccount ManagementMetrics AnalysisEscalation HandlingRelationship BuildingCybersecurityCustomer Satisfaction

Location: Florida, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring tr...

April 8, 2026 View Details
Sao Paulo, Brazil (Marble Tower) permanent
Customer-Specific SolutionsLifecycle ProgramsOnboardingAdoptionValue RealizationRetentionAdvocacyAutomation contextDigital Customer Success ModelExpansion ReadinessDigital CS Strategy ExecutionRepeatable Programs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

April 8, 2026 View Details
Not specified permanent
Customer ServiceCommunicationProblem SolvingNegotiationFinancial TrackingLogisticsComplianceSoftware ManagementDocumentation

DETAILED SCOPE OF WORK A. Customer Communication & Support (Top Priority) Primary Liaison: Act as the first point of contact for all customer inquiries regarding order status, shipping updates, and ...

April 8, 2026 View Details
United States (Remote) Remote permanent
Customer ServiceData AnalysisCRM SystemsEmail AutomationSalesLeadershipProcess ImprovementData-Driven Decision MakingTeam ManagementRetention Strategies

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effec...

April 8, 2026 View Details
Anywhere in Ireland (Republic of Ireland) Remote permanent
people leadershipcustomer strategyoperational rigorteam developmentperformance managementkey performance indicatorscustomer retentionproduct adoptioncross-functional collaborationprocess improvement

Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll...

April 8, 2026 View Details
London, England, United Kingdom (London) Hybrid permanent
Digital Display AdvertisingCustomer SuccessProblem SolvingProactiveCommunicationTechnical CollaborationResults-DrivenData InterpretationEnglish CommunicationHybrid Work

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their busine...

April 8, 2026 View Details
Atlanta, Georgia - USA (North America) Hybrid permanent
LeadershipCustomer SuccessAI-DrivenStrategic PlanningTeam ManagementCustomer SatisfactionData AnalyticsAutomationDigital TransformationFleet Management

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help busine...

April 8, 2026 View Details
Oakville, Ontario - Canada (North America) Hybrid permanent
LeadershipCustomer ServiceAIStrategic PlanningTeam ManagementCustomer SatisfactionData AnalyticsAutomationDigital Transformation

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help busine...

April 8, 2026 View Details
Denver, CO (Boston) permanent
Customer SuccessTechnical SkillsEmail MarketingStrategic MarketingCreative Problem SolvingAI IntegrationCross-Functional CollaborationPrioritizationCustomer EmpathyChallenging Situations

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot...

April 8, 2026 View Details
San Francisco, CA (Boston) permanent
Customer SuccessTechnical SkillsEmail MarketingStrategic MarketingProblem SolvingCross Functional CollaborationPrioritizationAI IntegrationCustomer EmpathyWorkflow Optimization

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot...

April 8, 2026 View Details
Remote, Remote, United States Remote permanent
Customer SuccessBusiness DevelopmentSupply Chain ExpertiseTechnical FluencyCommunicationProgram ManagementQuarterly Business ReviewsUse Case IdentificationExecutive PresenceAdvanced ModelingT-shaped Skills

About the Company Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions that could impact the bottom line. P...

April 8, 2026 View Details
London, United Kingdom Remote permanent
Customer ServiceCoachingAdoption PlanningInnovationTechnology KnowledgeTeam CollaborationCustomer-Specific SolutionsTechnical ModernizationPost-Sales EngagementAutomated Approaches

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for ca...

April 8, 2026 View Details
Amsterdam, North Holland, Netherlands permanent
Customer ServiceCommunicationProblem SolvingTechnical KnowledgeAdoption PlanningSales CollaborationAutomationInnovationCustomer SuccessTeamwork

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for ca...

April 8, 2026 View Details
Singapore Hybrid internship
Technical SupportData AnalysisPartner ManagementCross-Functional CollaborationData LiteracyIssue ResolutionTechnical Problem Solving

About Ogury Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channe...

April 8, 2026 View Details
Ireland - Dublin Hybrid permanent
Technical ExpertiseCustomer EngagementData AnalysisSolution DesignCollaborationInnovationDiversityTechnical ArchitecturePerformance OptimizationBusiness Acumen

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 8, 2026 View Details
Frankfurt am Main, Hesse, Germany (Italy) permanent
Technical SkillsCustomer ManagementImplementation GuidanceRetention ManagementRisk ReportingProduct KnowledgeTechnical DeliveryCustomer SuccessCadence ManagementGainsight Proficiency

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo...

April 8, 2026 View Details
Hamburg, Hamburg, Germany (Italy) permanent
Technical DeliveryCustomer Relationship ManagementImplementation GuidanceCustomer SuccessRetention ManagementNPS ScoringAdoptionValue RealizationExecutive CommunicationFeature Prioritization

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo...

April 8, 2026 View Details
Remote - UK (Remote - EMEA) Remote permanent
Customer ServiceCommunicationFrenchEnglishRevenue ManagementProblem SolvingTrainingData AnalysisCollaborationAccount Management

Beyond powers the business of short-term rentals with a best-in-class Revenue Management System used by thousands of property managers and owners around the world. We’re profitable, growing fast, and ...

April 8, 2026 View Details
Zurich, Zurich Hybrid permanent
Customer SuccessCommunicationProject ManagementData AnalysisTechnical TroubleshootingEnglish ProficiencyGerman ProficiencyTrainingKnowledge ManagementEnglish

Caplena is an award-winning Swiss tech start-up. It is *the* AI tool to analyze open-ended feedback, wherever it may come from - helping customers to get from texts to real insights, with ease and in ...

April 8, 2026 View Details
Arlington, Virginia, United States (Arlington) Hybrid permanent
Workflow EnforcementMilitary ExperienceOperational IntelligenceStakeholder ManagementTraining Material UpdateCustomer SuccessOnboardingTravelData-Centric Intelligence Products

Janes empowers military, government, and defense leaders to act with confidence in an increasingly complex world. Our trusted defense, security, and geopolitical information delivered through seamless...

April 8, 2026 View Details
Germany Remote permanent
English ProficiencyGerman ProficiencyAccount ManagementCustomer SuccessRenewalsOnboardingAccount ExpansionCustomer AdvocacySpecial ProjectsCommunication Skills

Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users ...

April 8, 2026 View Details
Paris, France Hybrid permanent
Customer ServiceBusiness StrategyTechnical ExpertiseAccount ManagementAI UnderstandingStrategic PartnershipClient SuccessChange ManagementMarket ExpansionAutonomy

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

April 8, 2026 View Details
United Kingdom - London Hybrid permanent
Customer Success ManagementEnterprise Software SolutionsCustomer Needs AssessmentTechnical DiscussionsConversational WritingCustomer Success MetricsApp Retention StrategySales ProposalsCustomer AdvocacyCommunication Skills

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re l...

April 8, 2026 View Details
Remote - Germany Remote permanent
Technical TechnologiesCustomer Relationship ManagementTechnical GuidanceProduct InsightsBest PracticesAdoption StrategiesRisk MitigationCollaborationAccountabilityIntellectual Capital Development

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelo...

April 8, 2026 View Details
Ahmedabad, Gujarat, India (Ahmedabad) permanent
Customer ServiceProduct KnowledgeAccount ManagementMigration ManagementSalesCommunication

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartB...

April 8, 2026 View Details
London, England (London) Remote permanent
Customer ServiceTechnical OnboardingSolution DesignBest-Practice GuidanceHands-on Implementation SupportCloud InfrastructureAI CapabilitiesTechnical Problem SolvingCloud PlatformsProgramming Languages

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, w...

April 8, 2026 View Details
New York, NY, United States Hybrid permanent
Customer ServiceEducationCommunicationRelationship ManagementFeedback CollectionProcess ImprovementGoal SettingData AnalysisTechnology AdaptabilityTravel

Level All is a fast-growing media and technology company. Our platform combines intelligent tools, original content, and a growing network of school and employer partners to deliver a personalized, ac...

April 7, 2026 View Details
Auckland, , New Zealand permanent
Customer ServiceCommunicationMicrosoft OfficeTime ManagementAnalytical SkillsProblem SolvingCRM SoftwareAutonomyTeamworkSustainability

WM New Zealand is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our val...

April 8, 2026 View Details
Dallas, TX, United States Remote permanent
Customer ServiceRelationship BuildingAccount ManagementRenewal ManagementUpsell StrategyCustomer AdvocacyData-Driven AnalysisSuccess PlanningStakeholder EngagementCross-Sell Referrals

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn...

April 7, 2026 View Details
Washington, DC, United States Remote permanent
Customer SuccessRelationship BuildingAccount ManagementRenewal ManagementUpsellCross-SellCustomer AdvocacyData AnalysisCommunicationCollaboration

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn...

April 7, 2026 View Details