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Warsaw, Poland (England, United Kingdom, Warsaw, Poland) permanent
IT Service ManagementITILJiraCustomer ServiceCommunicationPolishEnglishGermanIncident Management

RELEX Solutions ist ein führendes, international tätiges Softwareunternehmen mit finnischen Wurzeln. Unsere cloudbasierte Plattform optimiert Handels- und Lieferkettenprozesse branchenübergreifend – v...

January 26, 2026 View Details
Atlanta, GA, United States (Atlanta, United States) Remote permanent
Customer ServiceITSMITILService ManagementChange ManagementRisk ManagementEnvironment MaintenanceConfiguration ManagementVersion UpgradesProject Management

Service Delivery Manager We are now looking for a full-time, Service Delivery Manager to join our RELEX family in the US. You’ll join a Service Delivery team of 15 people, who will help you succeed i...

January 26, 2026 View Details
Santiago de Querétaro, Mexico (Queretaro, Mexico) Remote permanent
Service ManagementCustomer SuccessChange ManagementIncident ManagementProblem ManagementDisaster RecoveryEnvironment MaintenanceRetail PlanningSupply Chain ManagementBusiness Analysis

Service Delivery Manager, Mexico We are now looking for a full-time Service Delivery Manager to join our RELEX family in the Mexico. You’ll join a Service Delivery team of 15 people, who will help yo...

January 26, 2026 View Details
Santiago de Querétaro, Mexico (Queretaro, Mexico) Remote permanent
Service DeliveryCustomer ServiceChange ManagementIncident ManagementProblem ManagementEnvironment MaintenanceSoftware SupportRisk ManagementSLA ManagementSupply Chain Management

Service Delivery Manager, Mexico - CPG We are now looking for a full-time Service Delivery Manager with a focus on CPG & Manufacturing to join our RELEX family in the Mexico. You’ll join a Servic...

January 26, 2026 View Details
Wiesbaden, Germany (England, United Kingdom, Warsaw, Poland) permanent
Customer ServiceService ManagementITILJiraCommunicationInitiativeInternational EnvironmentWork-Life BalanceConflict ResolutionIncident Management

RELEX Solutions ist ein führendes, international tätiges Softwareunternehmen mit finnischen Wurzeln. Unsere cloudbasierte Plattform optimiert Handels- und Lieferkettenprozesse branchenübergreifend – v...

January 26, 2026 View Details
Cairo, Cairo Governorate, Egypt permanent
ITILService ManagementClient Relationship ManagementInterpersonal CommunicationLeadershipPerformance Metrics AnalysisService Management ToolsAgile PracticesPerformance ImprovementTeam Capacity Management

Key Responsibilities: • Oversee and manage the delivery of application support and new developments. • Ensure adherence to SLAs and governance protocols, maintaining high-quality service delivery • ...

March 6, 2025 View Details

Service Delivery Manager

SSC HR Solutions

Cairo, Cairo Governorate, Egypt permanent
LeadershipAccount ManagementQuality AssuranceCost OptimizationRevenue GrowthService RevenueService GrowthService Level AgreementsClient CommunicationFinancial Management

Are you ready to elevate your career and make an impact in the field of service delivery? Join our vibrant team ! Since our establishment in 1994, we have been pioneers in innovation and excellence, w...

November 23, 2025 View Details
Preston, Lancashire permanent
Team LeadershipCustomer ServicePerformance ManagementService DeliveryKPI MonitoringOperational OversightCustomer ExperienceSalesforce

Role: Service Delivery Manager Location: Preston, PR1 Hours: 40 per week, Mon - Fri 8am - 5pm  Contract: Permanent, Full time  Salary: £40,000 - £45,000 per annum, depending on experience  The ro...

January 30, 2026 View Details
Adelaide, South Australia permanent
Service DeliveryAV TechnologiesLeadershipCommunicationTeam ManagementSLAs/KPIsContinuous ImprovementITIL CertificationCertificationsCustomer Service

Pro AV Solutions is Australia’s most experienced, respected, and awarded Audio-Visual Integration company, recognised as an industry leader for over 30 years with offices nationwide. We design, integr...

January 30, 2026 View Details
Horsham, West Sussex Hybrid permanent
LeadershipService DeliveryProject ManagementStakeholder ManagementIncident ManagementService PerformanceReportingCommunicationChange ManagementStrategy Development

Envitia is a UK-based software and services company that helps organisations unlock the full value of their data to make better, faster decisions. With over 30 years of experience, we specialise in de...

January 30, 2026 View Details
München, Germany Agency contract
End-to-End coordinationOperational executionContract fulfillmentContract implementationContract penetrationCustomer and service conflict managementCustomer satisfactionReportingOffering and change-request processesRequirements identificationStakeholder planningAgile service teams leadership

Service Delivery Manager (m/w/d) 18 Monate Arbeitnehmerüberlassung...

January 30, 2026 View Details
Not specified permanent
Service DeliveryCybersecuritySIEMBusiness AdministrationInformation SecurityMySQLFirewallsSecurity audit logsMalwareSystem security events

At Securonix, we’re on a mission to secure the world by staying ahead of cyber threats, reinforcing all layers of our platform with AI capabilities. Our Securonix Unified Defense SIEM provides organiz...

January 30, 2026 View Details
Farnborough Hybrid permanent
ITIL service managementIT4ITUK Defence Standardsproject transitionservice deliveryperformance optimizationKPIs & SLAsstakeholder collaborationservice feedbackservice process improvement

We currently have an exciting opportunity for a Service Delivery Manager to join our existing experienced team.    We are powered by brilliant people. Due to the growth of our organisation, we requi...

January 30, 2026 View Details
Makati, Metro Manila permanent
Team ManagementCommunicationAnalytical SkillsProblem SolvingAdaptabilityIndependent WorkCollaboration

I. POSITION OVERVIEW The Service Delivery Manager is responsible for overseeing the delivery and performance of services or technology solutions to clients. This role ensures consistent service quali...

January 30, 2026 View Details
Kuala Lumpur permanent
ServiceNowAgileScrumITILService GovernanceChange ManagementRelease ManagementSLAKPIPerformance Operating System

Job Summary We are seeking a Service Delivery Manager (ServiceNow) to lead and govern end-to-end service delivery for the ServiceNow platform. This role acts as the bridge between business stakeholde...

January 4, 2026 View Details
München, Germany Freelance
Service Delivery ManagementRUN ManagementInfrastructurePKITechnical KnowledgeIncident HandlingOperational MonitoringEscalation ManagementGovernanceReportingEnglish Proficiency

The Service Delivery Manager – Infrastructure & PKI role is responsible for ensuring stability and performance across a critical Infrastructure & PKI landscape, leading RUN operations and handling esc...

January 29, 2026 View Details
Breda, Noord-Brabant, Netherlands permanent
Customer ServiceEscalation ManagementService Roadmap DevelopmentService Level MonitoringSLA ManagementContract NegotiationCost-Benefit AnalysisFunctional LeadershipStakeholder CommunicationProblem Resolution

Functie: Service Delivery Manager Locatie / Geografisch bereik: Nederland – op afstand/in het veld (Eén dag thuiswerken, twee dagen in Breda en twee dagen op klantlocaties in Midden-, West- en Zuid-N...

January 30, 2026 View Details
Munic, Germany Remote permanent
Customer ServiceTechnical SupportStakeholder ManagementCustomer FeedbackProblem ManagementSLA ManagementRoot Cause AnalysisContinuous ImprovementHot Issues Tracking

The Company Cubic³ provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transpor...

January 21, 2026 View Details
Singapore Hybrid permanent
Customer ServiceStakeholder ManagementIT SupportProject ManagementSLA ManagementReporting and AnalysisOperational Gap IdentificationCustomer Relationship ManagementFinancial Cost PrioritizationBusiness Acumen

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations bring about positive transformation to the...

February 5, 2024 View Details

Service Delivery Manager

Infinity Constellation

United States Remote permanent
AgileLeanOperational CadenceProcess ImprovementAgile PracticesClient Delivery PlanningMetrics MonitoringCross-Functional CollaborationAg EA CoachingAgile Coaching

Service Delivery Manager About the Role The Service Delivery Manager functions as the operational scrum master for our Executive Assistance team. In the same way an agile team ships great software, ...

January 21, 2026 View Details
Mexico City permanent
Project ManagementCustomer ServiceDetail-OrientedRisk ManagementBudget ControlTimeline ManagementStakeholder CoordinationProblem SolvingCommunication

About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-rea...

October 2, 2025 View Details
Hyderabad Remote permanent
ServiceNow ImplementationProject ManagementAgile MethodologiesITIL FrameworkTeam LeadershipConfiguration ManagementProcess DesignChange ManagementAgile Project ExecutionUser Adoption

The ServiceNow Implementation Manager leads end-to-end delivery of ServiceNow solutions and ensures alignment with business objectives, ITIL best practices, and platform governance standards. This rol...

July 7, 2025 View Details

Service Delivery Manager

Wundermanthompson

Porto, Porto District, Portugal (VML Enterprise Solutions Portugal ) Hybrid permanent
Technical UnderstandingCustomer Relationship ManagementIncident ManagementWorkload ManagementCommunication SkillsSLA ManagementCustomer SatisfactionReportingRelationship BuildingService Reviews

About VML VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and huma...

January 23, 2026 View Details

Service Delivery Manager

Wundermanthompson

Poznań, Greater Poland, Poland (VML Enterprise Solutions Poland) Remote permanent
Customer ServiceTechnical UnderstandingIncident ManagementWorkload ManagementCommunicationSLA ManagementRelationship BuildingOn-Call SupportTechnical Collaboration

About VML VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and huma...

January 23, 2026 View Details

Service Delivery Manager

Wundermanthompson

Lisbon, Lisbon District, Portugal (VML Enterprise Solutions Portugal ) Hybrid permanent
Technical UnderstandingCustomer Relationship ManagementIncident ManagementWorkload ManagementSLA ManagementCommunication SkillsReportingProblem ManagementCollaborationService Improvement

About VML VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and huma...

January 23, 2026 View Details
South Africa - REMOTE Remote permanent
Client Relationship & AdvocacyPerformance LeadershipContinuous ImprovementQuality & Brand GovernanceTechnology UtilisationProject Management

Job Description: Who We Are At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cuttin...

November 6, 2025 View Details
UK and Edinburgh Head Office permanent
Client Relationship & AdvocacyPerformance LeadershipContinuous ImprovementQuality & Brand GovernanceTechnology Utilisation

Job Description: Who We Are At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cuttin...

November 4, 2025 View Details
3 Locations permanent
Patient CareEMR SystemsHIPAAProject ManagementProject Management ToolsVertragsrechtIncident ManagementCapacity ManagementCustomer ServiceKommunikationsfähigkeit

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Kaum eine andere Branche entwickelt sich so rasant wie aktuell die IT-Healthcare...

January 23, 2026 View Details
Houston, TX permanent
Client InteractionAccountabilityQuality AssuranceCustomer SatisfactionResource ManagementRevenue ForecastingEscalation ManagementService MaturityProcess ImprovementFinancial Contribution

The Role: A Service Delivery Manager COE has primary accountability for the successful delivery of services associated with ION’s Center of Excellence (CoE) program. CoE is a tiered set of premium su...

January 29, 2025 View Details
Location not specified
TechnicalANSIBLEMIDDLEWARELANNETWORKPROTOCOLSITPYTHONDellIDracOpenManage

GROUP BNP PARIBAS BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than...

January 22, 2026 View Details

Service Delivery Manager

ROHDE & SCHWARZ GmbH & Co. KG

Location not specified
Customer ServiceKPI ManagementData AnalysisPerformance ImprovementTeam LeadershipTraining and DevelopmentPerformance ManagementBudget ManagementProject ManagementEnglish Proficiency

Services : Service Delivery Manager Contact Giovanna Branciforte HR Manager LinkedIn Info City/region Madrid (Spain) Entry level Professionals, Managers Employment Type Full-time, unlimited Ref. Nu...

January 22, 2026 View Details
Basingstoke, England, United Kingdom permanent
Customer ServiceService Level AgreementsKey Performance IndicatorsService ReviewsITIL ProcessesService ReportingCustomer SatisfactionDocumentationPersuasionPresentation Skills

Nomios' mission is to build a ‘secure and connected’ future. Organisations across Europe depend on us to help secure and connect their digital infrastructures. In support of our rapid and continued U...

January 30, 2026 View Details

Senior Service Manager / Service Delivery Manager (E2E) (m/w/d)

Firmenname für EXPERT-Mitglieder sichtbar Arbeitnehmerüberlassung

Remote
End-to-End CoordinationContract FulfillmentContract ImplementationService Conflict ManagementCustomer SatisfactionReportingChange Request ManagementRequirements IdentificationStakeholder ManagementVirtual Agile Team LeadershipCompetitive AnalysisProcurement Support

Projektbeschreibung Deine Tätigkeiten: End-to-End-Koordination und operative Durchführung aller anfallenden Tätigkeiten, Aufgaben und Fragestellungen innerhalb der Servicekette Sicherstellung der Ver...

January 21, 2026 View Details
3 Locations permanent
Customer ServiceCommunicationIncident ManagementProblem ManagementChange ManagementEscalationProject ManagementBudgetingProposal PreparationTeam Collaboration

Job Title IT/OT Technical Service Delivery Manager Job Description IT/OT Technical Service Delivery Manager Own end‑to‑end IT/OT service delivery for multiple Service Sites, with real influence, auton...

January 19, 2026 View Details

Finnish Service Delivery Manager

Cross Border Talents

Lisbon, Lisbon, Portugal permanent
AccountabilityBusiness AcumenCustomer ServiceFinancial ManagementITILLean Six SigmaPresentation SkillsP&L ManagementProblem ManagementVirtual Collaboration

As a Service Delivery Manager, you will be managing one or more key stakeholder accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction. The ideal ca...

May 25, 2020 View Details

Service Delivery Manager

Aikido Security

Remote job permanent
Hands-on pentesting experienceComfortable working directly with customersClear communicatorTechnical but humanCollaboration with AI pentesting team

🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of...

January 29, 2026 View Details
Portland, OR (Ottawa, Portland, US - Remote) Hybrid permanent
JiraAutomationProduct StrategyProduct ManagementAgileScrumKanbanProject ManagementGovernanceBest PracticesStakeholder CollaborationData Reliability

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, ...

January 14, 2026 View Details
Remote, United Kingdom Remote permanent
Services DeliveryImplementationData WarehousingBusiness IntelligenceCloudCommunicationStakeholder ManagementProject ManagementMetrics TrackingProcess Improvement

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for build...

January 14, 2026 View Details
Amsterdam, Noord-Holland, Netherlands (Amsterdam, Netherlands) permanent
IT Operations ManagementIncident and Problem ManagementProcess ImprovementThird-Party ManagementStakeholder ManagementITIL ProcessesIncident ResponseMicrosoft AzureService Level ManagementDocumentation

Your Role in Our Story: As IT Operations and Service Delivery Manager at ACT Group in Amsterdam, you are responsible for the stability, reliability, and continuous improvement of our IT services. You...

January 12, 2026 View Details
California Southern Remote Work permanent
TechnicalCommunicationRadio SystemsNetworkingRF SystemsProblem SolvingCustomer ServiceInterpersonal SkillsTechnical ConsultingEmergency Services

Company Overview ​ At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere....

January 11, 2026 View Details
Breda, Noord-Brabant, Netherlands permanent
Customer ServiceService ManagementEscalation ManagementService ProcessesPerformance MonitoringSLA ManagementContract NegotiationBudget ManagementStakeholder CommunicationTechnical Leadership

Functie: Service Delivery Manager Locatie / Geografisch bereik: Nederland – op afstand/in het veld (Eén dag thuiswerken, twee dagen in Breda en twee dagen op klantlocaties in Midden-, West- en Zuid-N...

January 30, 2026 View Details
London, England, United Kingdom permanent
Service DeliveryTeam ManagementPerformance ManagementSLA MonitoringReportingVendor RelationshipsProject ManagementProcurementService Lifecycle ManagementOn-Call Rota

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is...

January 6, 2026 View Details
Remote, New Zealand Remote permanent
Services DeliveryComplex Implementation ProjectsPlanning and OrganizationCommunicationClient-FacingStrategic MindsetPerformance MetricsData WarehousingBusiness IntelligenceCloud

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for build...

December 2, 2025 View Details
Auckland, New Zealand permanent
Services DeliveryTechnical ImplementationProject ManagementCommunicationClient Relationship ManagementData WarehousingBusiness IntelligenceCloud PlatformsProcess ImprovementMetrics Tracking

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for build...

December 2, 2025 View Details
Remote, France Remote permanent
AWSPythonData WarehousingBusiness IntelligenceCloudCommunicationOrganizationProject ManagementTechnical ExpertiseEnglish Fluency

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for build...

October 9, 2025 View Details
North Macedonia Remote contract
EnglishService DeliveryITInformation TechnologyManagerNorth Macedonia

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chanc...

November 17, 2025 View Details
Bosnia and Herzegovina Remote contract
EnglishService DeliveryITInformation TechnologyServicesManager

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chanc...

November 17, 2025 View Details
Rosario, Santa Fe Province, Argentina Remote contract
EnglishService Delivery ManagementInformation TechnologyServices

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chanc...

November 17, 2025 View Details
Location not specified Remote
EnglishSpanishProject ManagementService ManagementITILAgileCross-functional CollaborationProblem SolvingCommunicationOrganizational SkillsRisk ManagementSLA Management

As a Service Delivery Manager role you will connect different partners and business units: ex. quality, training, engineering, marketing, incident management or customer service. Among your functions...

December 30, 2025 View Details
Remote job permanent
SAP AMS Service DeliveryLeadershipCustomer Relationship ManagementIncident ManagementProcess ImprovementService StrategyRisk ManagementCustomer OnboardingContinuous ImprovementSales SupportTeam Mentoring

Lead the service. Shape the experience. Delight the customer. • Role: Senior / Lead Service Delivery Manager (SAP SDM) • Location: UK-wide, flexible working. • Salary: Excellent salary + benefits b...

January 30, 2026 View Details