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San Francisco, California, USA Remote permanent
Product KnowledgeTroubleshootingCustomer ServiceAttention to DetailProblem SolvingEmpathyOwnershipTechnical CommunicationTechnical SupportB2B Support

Hello! We're Jason and Charlie, Support Managers at Ashby. We’re excited to share that we're hiring Product Support Specialists in North America. Please note: we’re currently hiring Product Support S...

January 14, 2026 View Details
Munich, BY, Germany Hybrid permanent
Customer ServiceTechnical Support3rd Level SupportProduct KnowledgeCAPADesign InputComplaint HandlingCross-functional CollaborationKnowledge Transfer

At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possi...

February 13, 2026 View Details
Remote, LATAM/North America (Remote, LATAM, Remote, USA) Remote permanent
Customer ServiceProblem SolvingCommunication

What is Amplemarket all about? Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore. In today's environment, sales teams need to ...

February 13, 2026 View Details
USA Remote permanent
Customer ServiceTechnical Problem SolvingPOS SystemsInventory ManagementPayroll ReconciliationData AnalysisUser TrainingCollaborationKnowledge Base ManagementMetric Tracking

About Rundoo ℹ️ Rundoo’s mission is to build cutting-edge software that helps building materials suppliers enhance their businesses. Think of your local hardware store or mom and pop shop—these are o...

February 13, 2026 View Details
Remote US; United States of America (United States of America) Remote permanent
Customer ServiceTechnical SupportProblem SolvingEscalationCustomer-CentricDocumentation

Reports to: Product Support Manager Location: Remote US Compensation Range: $50,000 to $65,000 base plus bonus and equity *For this role, we are specifically looking for candidates located in the P...

February 13, 2026 View Details
Austin, TX or Chicago, IL (Austin Office) permanent
Customer ServiceProblem SolvingTechnical SupportData AnalysisAI IntegrationTeam LeadershipPerformance MetricsAI-Powered Tools

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, an...

February 13, 2026 View Details
Albany, New York, United States (Albany) permanent
Customer ServiceTechnical SupportProduct KnowledgeSales ExperienceCommunication SkillsProblem SolvingTime ManagementComputer LiteracyIncentive Awareness

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New Y...

February 13, 2026 View Details
Bettendorf, Iowa permanent
DiagnoseTroubleshootRepairInspection RecordsMaintainBasic CommunicationOrganizeProactiveDeadline PressureTeam-Oriented

Logan Contractors Supply, Inc. Service Technician – Bettendorf, IA Are you a hands-on problem solver who takes pride in fixing things the right way the first time? Logan Contractors Supply (LCS), a ...

February 13, 2026 View Details
San Francisco, CA • New York, NY • United States (US) Remote permanent
AIAutomationZendeskData AnalysisProblem SolvingCommunication

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a ...

February 12, 2026 View Details
USA - Seattle, WA permanent
EngineeringTechnical Documentation ReviewAerospaceQuality AssuranceCollaborationProblem SolvingSupply ChainData AnalysisCommunicationTravel

Associate Supplier Product Support Engineer Company: The Boeing Company We are seeking a highly motivated and technically skilled Associate Supplier Product Support Engineer to join our team in Sea...

February 12, 2026 View Details
Denver, Colorado, United States Remote permanent
Technical SupportProblem SolvingHardware KnowledgeSoftware TroubleshootingCustomer ServiceDocumentationCollaborationMacOSWindowsiOS

Flowhub is the full retail ecosystem for cannabis. We power the nation’s most successful dispensaries with everything they need to run, grow, and scale — from point-of-sale and payments to ecommerce, ...

February 12, 2026 View Details
Poland Remote permanent
TechnicalAnalyticalPrioritizationTask ManagementPolishEnglishJiraDatadog

From empowering entrepreneurs to build successful businesses, to supporting their clients arrange 'me time' moments, we’re in the business of elevating people - helping them to thrive and feel fantast...

December 30, 2025 View Details
Rome, Latium, Italy permanent
Customer ServiceCommunicationCollaborationIT SystemsProblem SolvingProject ManagementMarket AnalysisEnglish ProficiencyConfidentialityComputer Skills

Siamo Entain. E cerchiamo te. Entra a far parte di un gruppo internazionale dove le persone vengono prima di tutto. In Entain Italia troverai un ambiente dinamico, inclusivo e stimolante – in cui po...

February 11, 2026 View Details
Dublin, IE; London, UK (Dublin, IE) Hybrid permanent
Product SupportAPI DebuggingTechnical Systems DesignUser EmpathyWritten CommunicationTroubleshootingAuthentication FlowsTechnical KnowledgeCustomer SatisfactionProcess Improvement

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

February 11, 2026 View Details
Gurugram, Haryana, India (Gurugram, India) Remote permanent
LeadershipMentorshipIncident ManagementIssue TrackingProcess ImprovementTeam CoordinationCustomer ServiceCommunicationReportingCross-functional Collaboration

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers an...

February 11, 2026 View Details
Prague or Remote EU (Prague) Remote permanent
Technical SupportPeople LeadershipNetworkingCommunicationTroubleshootingDocumentationBest PracticesCollaboration

About IP Fabric Join a pioneering force in network automation! At IP Fabric, we enable people to uncover the truth about their networks. Built by network professionals and industry experts, our inno...

February 11, 2026 View Details
Brisbane, Queensland, Australia (Brisbane, Australia) permanent
Customer ServiceTechnical ExpertiseProblem SolvingTime ManagementCommunicationProduct KnowledgeDocumentationEscalation ManagementAdaptabilityWork-Life Balance

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile...

February 10, 2026 View Details
Berlin, Berlin, Germany Remote permanent
Technical ExpertiseCommunication SkillsCustomer-FocusedTeam CollaborationDocumentationContinuous Improvement

Hello! I’m Allie, Head of Support here at Ashby. I'm excited to share that we're hiring a Support Engineer in Europe! 🎉  About this Role As a Support Engineer, you will be at the center of providin...

February 6, 2026 View Details
Portugal (Coimbra, Lisbon, Porto, Portugal) Remote permanent
Technical ExpertiseProblem SolvingCustomer ServiceCommunication SkillsDocumentationEscalation ManagementMicrosoft Cloud ServicesRisk ManagementFinancial Crime Prevention

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powe...

February 10, 2026 View Details
Dublin, Remote Hybrid permanent
Customer ServiceCommunication SkillsProblem SolvingTechnical TroubleshootingKnowledge Base ManagementTicketing SystemsComplying With RegulationsEscalation ProceduresCollaboration

About Teckro  We founded Teckro to simplify and modernize clinical trials. In fact, thousands of clinical trial investigators and research site staff rely on Teckro to make the most informed decision...

February 10, 2026 View Details
Remote, , United Kingdom Remote permanent
Customer ServiceTechnical SupportDocumentationSQLTroubleshootingSystem AdministrationHousing Management SoftwareCommunication

Come join us and make a difference in the world! Discover more at www.necsws.com  NO AGENCIES PLEASE Come join us and make a difference in the world! Discover more at www.necsws.com NO ...

February 9, 2026 View Details
Orlando, Florida, United States Hybrid permanent
ResearchTestingDocumentationSoftware DefectsProduct Design ReviewsClinical KnowledgeQuestion SetsWorkflowsComputer Skills

The position offers the rewarding opportunity to become a “Product Support Specialist” by using our proprietary systems to build, test, and maintain our library of electronic prior authorization (ePA)...

January 9, 2026 View Details
London, Ontario permanent
Technical SupportIssue ResolutionTriageCategorizeEscalateTrack IssuesKnowledge BaseDocumentationCustomer Service

As a Product Support Specialist, you serve as a link between user feedback and actionable solutions. This role will work cross-functionally to help our front-line Image Services (Service Desk) team su...

October 13, 2025 View Details
San Francisco, CA | New York City, NY | Seattle, WA (San Francisco, CA) Hybrid permanent
Technical Product SupportAPI DebuggingAPI KnowledgeSaaS ProductsUser EmpathySupport MetricsClient-Centered Case ManagementWritten CommunicationFeature UplevelingTroubleshooting

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

February 9, 2026 View Details
Irvine, California permanent
Financial IndustryPost Go Live SupportRequirements AnalysisTrainingTroubleshootingDefect IdentificationDocumentationUser TrainingRequirement Gathering

Los Angeles / Irvine CA is location of this role. Candidates must have OMS - front-office/buyside trading support/product experience What we are looking for The Post Production Support Specialist (...

February 9, 2026 View Details
Location not specified
Technical SupportFront FuselageGSPAMSPTProduct SupportCustomer ServiceTechnical AnalysisAirworthinessVendor Management

Job Description: Mission As part of AHE NH90 Product Support team, this position contributes to provide technical support to in-service NH90 Spanish fleets (as NHI/AHE DPC), as well as worldwide NH9...

February 9, 2026 View Details
Bengaluru, Karnataka, India Remote permanent
Customer ServiceCommunicationTicketing SystemsLive ChatCRM WorkflowsProduct TroubleshootingRoot Cause AnalysisSLAsResponse TimeQuality StandardsKnowledge Base Management

Internship Duration : 3–6 months without Pay About wati Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and ac...

February 1, 2026 View Details
Brazil Remote permanent
Technical ExpertiseAdvanced TroubleshootingCustomer InteractionDocumentationEscalation ManagementTraining and Mentorship

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 20,000...

November 6, 2025 View Details
Mexico Remote permanent
Customer ServiceTechnical SupportEnglish ProficiencySpanish ProficiencyHelp Desk SoftwareProblem SolvingAnalytical SkillsCommunication SkillsFeature RecommendationsCustomer Feedback

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 20,000...

November 6, 2025 View Details
Bengaluru, Karnataka, India Hybrid permanent
Technical ExpertiseAdvanced TroubleshootingCustomer InteractionDocumentationEscalation Management

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 20,000...

November 6, 2025 View Details
Montreal, Quebec, Canada Hybrid permanent
FrenchEnglishTechnical SupportCustomer ServiceProblem SolvingCommunicationCollaborationWindowsSQL ServerDatabasesActive DirectoryPacket Sniffing

La dynamique de votre équipe : Le spécialiste-conseil technique travaillera au sein d’une équipe dynamique composée de gens brillants qui offrent à la clientèle de Genetec un soutien technique hors p...

February 6, 2026 View Details
USA - Berkeley, MO permanent
Supplier ManagementAsset ManagementSupply ChainProcurementProject ManagementProcess ImprovementCritical ThinkingTeam LeadershipCommunicationStakeholder Management

F-15 Product Support - Services Manager Company: The Boeing Company Boeing Global Services is looking for a Product Support - Services Manager to join our BGS F-15 USAF Training team in Berkeley, M...

February 6, 2026 View Details
USA - Ridley Park, PA permanent
Geological Data AnalysisProvisioning ManagerTechnical Documentation Creation ProcessIllustrated Parts BreakdownCustomer InterfaceCommunication SkillsDatabase PrinciplesDoD Standards Knowledge

Entry-Level Product Support Analyst Company: The Boeing Company At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work t...

February 6, 2026 View Details
Remote, Arizona (Remote) Remote permanent
Verbal CommunicationWritten CommunicationFeedback CollectionRelationship BuildingTechnical UnderstandingData AnalysisProcess Development

🚀 Build the future of employee leave We’re bringing much needed simplicity to the complex world of employee leave. Today, the process is baffling: going on leave (be it parental, medical, bereavemen...

February 6, 2026 View Details
Pune, MH, India permanent
Application SupportProblem HandlingASP.NETTroubleshootingProblem AnalysisShell ScriptingDatabasesWeb TechnologiesAzureAnalytical Skills

CloudMoyo is an award-winning and data-driven engineering firm with deep expertise in analytics, application development, digital strategies and generative AI solutions. Our goal is to envision and de...

December 29, 2025 View Details
Colorado Springs, CO, United States permanent
Product SupportSystems EngineeringAdvanced AnalyticsStrategic AdvisoryDoD AcquisitionSpace SystemsProduct Launch SupportLogistics SupportMission Critical Support

BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, and R&D ...

April 30, 2025 View Details
El Segundo, CA, United States permanent
Product SupportSystems EngineeringAerospaceBiosecurityDefenseDoD AcquisitionSpace SystemsProduct Launch SupportMission Critical SystemsLogistics Support

BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, and R&D ...

May 6, 2025 View Details
El Segundo, CA, United States permanent
Product KnowledgeSystems EngineeringArchitecture CollaborationDecision MakingSupply Network PlanningExecutionProduct SupportSustainmentSpace SystemsDoD Compliance

BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, and R&D ...

November 6, 2025 View Details
El Segundo, CA, United States permanent
Product Launch SupportStakeholder CoordinationEnterprise Quality LeadershipCross-Functional Team ManagementSenior Leadership PartnershipIndirect Purchasing Supportlife cyclesDemand Planning

BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R&D prog...

December 18, 2025 View Details
Munich, BY, Germany Hybrid permanent
Technical SupportProduct ManagementCustomer ServiceRoot Cause AnalysisCAPA ManagementAnalytical SkillsFeedback Collectionproduct_developmentStakeholder CoordinationDocumentation Preparation

Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our k...

January 7, 2026 View Details
Madrid, MD, Spain Hybrid permanent
Technical SupportLinuxWindowsCloudIncident ManagementKnowledge BaseEnglish CommunicationCustomer ServiceProblem SolvingInitiative

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting e...

January 29, 2026 View Details
Mumbai, MH, India Remote permanent
Excellent Communication SkillsEnglish ProficiencyITIL 4 FoundationService MapsClinical Services ManagementInterpersonal SkillsCost and Service ImprovementBusiness Critical ApplicationsSQL

Company Description NEC Software Solutions (India)  On 1st July 2021, Rave Technologies became NEC Software Solutions India. This change brought us under the global NEC Corporation brand. We ar...

November 13, 2025 View Details
Remote, , United Kingdom Remote permanent
Customer ServiceTechnical SupportDocumentation ManagementSQLTroubleshootingUtility SystemsConfiguration ManagementRelease ManagementCommunicationDocumentation

Come join us and make a difference in the world! Discover more at www.necsws.com  NO AGENCIES PLEASE Come join us and make a difference in the world! Discover more at www.necsws.com NO ...

February 6, 2026 View Details
Colombo, WP, Sri Lanka Hybrid permanent
Technical SupportTroubleshootingSitecoreSoftware DevelopmentCommunicationShift CoverageCollaborationProblem Solving

About IGT1 IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of w...

February 3, 2026 View Details
Montreal, QC, Canada contract
Technical SupportAdministrationMiddleware InterfaceQlik SenseQlikViewCisco MDSWindows OSLinux OSNetworksStorageSQLDocumentation

IT Role: Business Intelligence Product Support and Administration Location: Montreal, Canada Duration: 6+ Months BGV will be done for the selected candidates. We are looking for a motivated perso...

February 16, 2017 View Details
New York City, New York, United States permanent
LeadershipTeam ManagementProduct SupportCustomer ServiceOperational StandardsPerformance MetricsCross-functional CollaborationProcess OptimizationSync Framework

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans an...

February 6, 2026 View Details
Toronto, , Canada permanent
AutoSuiteSystem ConfigurationBusiness Rules ConfigurationQueuesWorkflowsDrop Down Field DefinitionsRETEX NotesTreatment Follow-upNet batch application testing

System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected ...

November 18, 2014 View Details
Tampa, FL (BU: Provider, Office: Tampa) permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationDocumentationTime ManagementPrioritizationTraining and Knowledge SharingMentoringHIPAA Compliance

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and econo...

February 5, 2026 View Details
Nashville, TN (BU: Provider, Office: Tampa) permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationHIPAA ComplianceCRMDocumentationPrioritizationKnowledge SharingDe-escalation

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and econo...

February 5, 2026 View Details
Atlanta, GA (BU: Provider, Office: Tampa) permanent
Technical SupportCustomer ServiceCommunicationProblem ResolutionDocumentationTime ManagementPrioritizationKnowledge ArticlesMentorshipCompliance

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and econo...

February 5, 2026 View Details