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Singapore, Singapore (Singapore, Sydney) Remote permanent
LeadershipTeam DevelopmentData AnalysisCustomer EngagementCross-functional CollaborationStrategic ThinkingTechnical KnowledgeCommunication SkillsProblem Solving

As a Director, Enterprise Customer Success, you will hire and develop multiple teams, coaching first line managers and individual contributors to success. You'll be expected to seamlessly shift betwee...

January 9, 2026 View Details
Paris, France (Paris) Hybrid permanent
Customer ServiceRelationship ManagementAccount ManagementEnterprise SalesProduct AdoptionOnboardingCross-Functional CollaborationUsage AnalysisCommunicationTravel

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

January 8, 2026 View Details
Remote - Texas (Remote - FTE) Remote permanent
Enterprise Customer SuccessEnterprise AccountsData AnalysisGainsightSalesforceProduct AdoptionRenewal ManagementExpansionCustomer JourneyCustomer SupportStrategic PlanningAccount Health Monitoring

The Role: • As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. • You’ll monitor the health of your portfol...

January 6, 2026 View Details
Singapore Remote permanent
Customer ServiceTechnical KnowledgeStrategic Relationship BuildingEnterprise AutomationProduct ExpertiseAccount ManagementRetentionCustomer SatisfactionTechnical SkillsCommunication Skills

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data...

January 4, 2026 View Details
San Francisco, California, United States permanent
Customer SuccessEnterprise SalesAccount ManagementOnboardingTrainingRetentionClient AdvocacyCommunicationCollaborationCRM Systems

We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you’ll be responsible for executing onboarding and adoption strategies through ...

October 6, 2025 View Details
San Francisco, California, United States permanent
Customer ServiceProduct ExpertiseTraining & OnboardingProcess DevelopmentCross-Functional CollaborationAmbiguity ManagementCustomer Success Program InnovationChurn MitigationAccount ExpansionDocumentation & Knowledge Sharing

ABOUT US: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting doc...

July 25, 2025 View Details
Philadelphia, PA (Philadelphia ) Hybrid permanent
Customer SuccessImplementationEnterprise CXRevenue RetentionOnboardingSuccess MotionsExpansion OpportunitiesTeam RecruitmentLeadershipKPIsCustomer HealthAmbiguity Navigation

LearnUpon is looking for a Director of Enterprise Customer Experience to join our team in Pennsylvania. This is a hybrid role, working one or more days per week from LearnUpon's Philadelphia City offi...

January 2, 2026 View Details
Denver, CO permanent
Strategic MindsetProject ManagementCommunication & CollaborationResourcefulnessCustomer SuccessRevenue FocusConsultative Selling

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact...

December 31, 2025 View Details
Remote - United States (Remote - FTE) Remote permanent
LeadershipMentorshipData-driven decision-makingAccount managementNegotiationTeam performance managementCapacity planningProcess scalingExecutive customer relationsRisk escalationMarket trend analysisRevenue retention

We are seeking a seasoned Enterprise Customer Success Director who combines world-class customer management expertise with strong commercial acumen. This role will lead a team of Enterprise Customer S...

December 29, 2025 View Details
Europe; London (Europe, London) Remote permanent
Customer Success ManagementFrenchB2B SaaSSalesOnboardingRisk ManagementForecastingGrowth OpportunitiesTrusted AdvisorVideo Production

Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not...

December 16, 2025 View Details
Boston, Massachusetts, USA (Boston) Hybrid permanent
Customer ServiceRelationship ManagementAccount ManagementProduct AdoptionOnboardingUsage AnalysisCross-functional CollaborationCommunicationTravel

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

December 16, 2025 View Details
APAC; London (APAC, London) Remote permanent
Customer Success ManagementAPAC ExperienceStakeholder ManagementTechnical CommunicationVideo ProductionSales CollaborationB2B SaaSKPI ManagementRisk ManagementFinancial Modeling

Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not...

December 16, 2025 View Details
Sao Paulo, Brazil (Sao Paulo) Hybrid permanent
Customer ServiceAccount ManagementEnterprise SalesRelationship ManagementB2B TechnologySaaS IndustryCommunication SkillsAttention to DetailTrusted AdvisorUsage Analysis

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

December 16, 2025 View Details
Waltham, Massachusetts, United States (Vancouver) Hybrid permanent
ProspectingCommunicationWritingCustomer Needs AssessmentPersonalizationAdaptabilityTrainingPipeline Management

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebra...

December 15, 2025 View Details
Denver, Colorado; New York, New York; Palo Alto, California (Palo Alto, California, United States) Remote permanent
LeadershipCustomer_SuccessStrategic_PlanningCustomer RetentionProduct_AdoptionCross-functional CollaborationData AnalysisTeam ManagementEscalation ManagementCustomer Journey

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data...

December 15, 2025 View Details
Denver, Colorado, USA (Denver) Hybrid permanent
Customer ServiceRelationship ManagementAccount ManagementEnterprise SalesProduct AdoptionOnboardingCross-functional CollaborationTechnical KnowledgeCommunication SkillsTravel

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

December 15, 2025 View Details
Bethesda, Maryland, United States (Vancouver) Hybrid permanent
Sales ExperienceEnterprise ProspectingAccount ManagementCommunication SkillsCustomer RelationshipSales Pipeline DevelopmentValue PropositionMarket Trends AnalysisTech Stack ProficiencyCareers Growth

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebra...

December 15, 2025 View Details
London Remote permanent
Customer Success ManagementB2B SaaSTechnical CommunicationAI-Driven VideoSales CollaborationCustomer EducationKPI ManagementRisk ManagementFinancial Forecasting

Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not...

December 15, 2025 View Details
Vancouver, Washington, United States (Vancouver) Hybrid permanent
SalesProspectingCommunicationWritingCustomer Needs AssessmentPersonalizationOutreachMarket TrendsTechnical GTMAdaptability

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebra...

December 15, 2025 View Details
New York, New York, United States (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
SalesCustomer ServiceAccount ManagementStrategic PlanningData AnalysisChurn MitigationProduct Adoption

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

December 11, 2025 View Details
Dublin permanent
Customer ServiceRelationship BuildingCommunicationNegotiationData AnalysisUpsellingRenewal ManagementStrategic PlanningCross SellingCustomer Advocacy

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a...

December 11, 2025 View Details
United States (Remote) (US) Remote permanent
Customer SuccessRelationship ManagementStrategic PlanningData AnalysisCross-functional CollaborationTechnical KnowledgeCRM SoftwareCommunicationProblem-SolvingAdaptability

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday...

December 11, 2025 View Details
United Kingdom (Remote) (UK) Remote permanent
Customer ServiceCommunicationProblem SolvingAnalyticalProject ManagementCRM SoftwareStrategic ThinkingCross-functional CollaborationData AnalysisCustomer Success

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday...

December 11, 2025 View Details
United States (Remote) (US) Remote permanent
LeadershipTeam ManagementCustomer_SuccessAccount planningNegotiationProduct KnowledgeCustomer RelationsChurn ReductionOperationsManagementCustomer SuccessStrategy DevelopmentCustomer Relationships

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday...

December 11, 2025 View Details
Seattle, Washington, United States (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
Customer ServiceFinancial ModelingRelationship BuildingData AnalysisCross-Functional CollaborationAccount StrategyChurn MitigationProduct AdoptionROI ReportingHybrid Work Environment

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

December 11, 2025 View Details
San Francisco, California, United States (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
Customer ServiceFinancial ModelingData AnalysisCross-functional CollaborationChurn MitigationAccount Strategy DevelopmentProduct AdoptionROI PresentationChampioning InnovationHybrid Work Environment

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

December 11, 2025 View Details
Vancouver, British Columbia, Canada (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
Account PlanningCustomer AdvisoryData AnalysisChurn MitigationCross-Functional CollaborationFinancial ReportingProduct AdoptionROI AlignmentEmployee DevelopmentHybrid Work Environment

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

December 11, 2025 View Details
Salt Lake City, Utah, United States (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
Customer ServiceFinancial ModelingData AnalysisStakeholder EngagementCross-Functional CollaborationChurn MitigationProduct AdoptionROI MeasurementAccount StrategyRemote Work

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

December 11, 2025 View Details
Remote, Singapore Remote permanent
Account StrategyAccount ManagementRisk Management

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact...

December 9, 2025 View Details
Location not specified
Customer ServiceProject ManagementProduct DemosExecutive MeetingsConflict ResolutionStakeholder EngagementPrivacyInfoSecComplianceCommunication

YOUR JOB Are you eager to be the strategic partner driving exceptional value for corporate accounts while building lasting relationships with top-level executives? Can you see yourself steering compl...

December 8, 2025 View Details
Remote, US (CST/PST) (Suki US Remote) Remote permanent
Customer ServiceRelationship ManagementEnterprise SalesStrategic AlignmentRisk ManagementOnboardingPerformance ReviewsClient EngagementData AnalysisProcess Improvement

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, makin...

December 4, 2025 View Details
Remote: Netherlands (Netherlands) Remote permanent
ProgrammingLanguages_Cgraph databasesAICloudPlatformsKnowledge-Graph-TechnologienNetworkTopologyRootCauseInvestigationFraud DetectionCustomer360AgenticAI

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Cu...

December 4, 2025 View Details
Tokyo, Japan (Japan) Hybrid permanent
BilingualCustomer SupportJapaneseEnglishTechnical SupportTicketing PlatformsTicketing SystemsZendeskJiraMulti-Channel SupportProduct KnowledgeEscalation Workflows

We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in English and Japanese, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate h...

December 4, 2025 View Details
Anywhere, USA Remote permanent
Salesforce CertifiedCustomer Success ManagementEnterprise Account ManagementTechnical AptitudeNew TechnologiesProblem SolvingCustomer Health MonitoringIssue RemediationMarketing CollaborationCustomer Engagement

About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating...

December 3, 2025 View Details
Tokyo, Japan (Tokyo) Hybrid permanent
CustomerSuccessAccount ManagementRelationship ManagementTechnicalKnowledgeOnboardingUsage Context AnalysisContractOptimizationTravelRequirementsEnglishProficiency

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

December 3, 2025 View Details
Phoenix, AZ (Remote) Remote permanent
Customer ServiceData AnalysisSalesProduct StrategyAICommunicationProblem SolvingTrainingTravel

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people...

December 3, 2025 View Details
Tokyo, Japan (Tokyo) permanent
Customer ServiceAccount ManagementEnterprise Account ManagementRelationship ManagementProduct Value CommunicationOnboardingProject ManagementContract OptimizationCross-Department CollaborationCustomer AdvocacyTechnical Expertise

エンタープライズカスタマーサクセスマネージャー エンタープライズカスタマーサクセスマネージャーとして、新製品の導入を積極的に推進し、当社の最大かつ最も戦略的な顧客との効果的で強固な関係を構築します。社内で顧客を擁護し、ポジティブな顧客体験に焦点を当てます。顧客とのやり取りは、何よりもまずリレーションシップ・マネジメントに根ざしつつ、成長の機会も提唱します。エンタープライズ・カスタマー・サクセス・...

December 3, 2025 View Details
Montreal, Canada; Toronto, Canada (Toronto) Hybrid permanent
Customer ServiceRelationship ManagementAccount ManagementEnterprise SalesTechnical KnowledgeCommunicationProblem SolvingOnboardingProject ManagementData Analysis

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

December 2, 2025 View Details
Boston, Massachusetts, USA; New York, New York, USA (Boston, New York, Remote - Ontario, Remote - Quebec) Hybrid permanent
Customer ServiceRelationship ManagementCommunicationTechnical KnowledgeAccount ManagementOnboardingUsage AnalysisContract OptimizationTravel

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

December 2, 2025 View Details
Singapore, Singapore (Singapore) Hybrid permanent
Customer ServiceRelationship ManagementAccount ManagementProduct AdoptionCross-functional CollaborationUsage AnalysisRenewal Risk ManagementContract OptimizationEnglish ProficiencyB2B Tech Experience

Enterprise Customer Success Manager As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strateg...

December 2, 2025 View Details
Home based - Worldwide (Home Based - Worldwide) Remote permanent
Customer ServiceProduct KnowledgeTechnical SupportAccount ManagementRelationship BuildingStrategic PlanningRisk MitigationCross-functional CollaborationCustomer AdvocacyAgile Project Management

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise init...

December 1, 2025 View Details
North America (New York) Hybrid permanent
Customer ServiceRelationship BuildingCommunicationConsultative ApproachVideo ProductionUser EngagementROI CommunicationQuarterly Business ReviewsCustomer Health MonitoringRenewal Process

Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not...

December 1, 2025 View Details
Remote, South Korea Remote permanent
Account StrategyAccount ManagementRisk ManagementRenewal Lifecycle

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact...

December 1, 2025 View Details
Tokyo, Japan (Tokyo) Hybrid permanent
Customer ServiceRelationship ManagementAccount ManagementEnterprise SalesProduct AdoptionOnboardingUsage AnalysisCross-Functional CollaborationCommunicationEnglish and Japanese Proficiency

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

December 1, 2025 View Details
Tokyo, Japan (Tokyo) permanent
PythonRetail SalesAccount ManagementOnboardingProject ManagementTechnical ExpertiseStrategic thinking

エンタープライズカスタマーサクセスマネージャー エンタープライズカスタマーサクセスマネージャーとして、新製品の導入を積極的に推進し、当社の最大かつ最も戦略的な顧客との効果的で強固な関係を構築します。社内で顧客を擁護し、ポジティブな顧客体験に焦点を当てます。顧客とのやり取りは、何よりもまずリレーションシップ・マネジメントに根ざしつつ、成長の機会も提唱します。エンタープライズ・カスタマー・サクセス・...

December 1, 2025 View Details
Home based - EMEA (Home Based - Worldwide) Remote permanent
Customer ServiceLanguage ProficiencyProduct KnowledgeProject ManagementStakeholder CollaborationCustomer AdvocacyRoadmap InfluenceTicket ManagementCampaign ManagementCross-Functional Coordination

The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the ado...

December 1, 2025 View Details
Salt Lake City Hybrid permanent
Drive and energySelf-motivationAttention to detailMultitaskingAccount managementProblem solvingAbility to work independently and collaborativelyOpen communicationEnterprise customer successConsultative AdviceGood judgmentSoftware experience

LearnUpon is looking for a Enterprise Customer Success Manager to join our team. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office. LearnUpon LMS helps organizatio...

November 26, 2025 View Details
Salt Lake City, Utah (San Francisco) Remote permanent
Customer ServiceRelationship ManagementProduct AdoptionCross/Up-sell products and solutionsFeedback LoopProblem ResolutionFeature RequestsExecutive PresentationsTeam CollaborationIndustry Knowledge

Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. ...

November 21, 2025 View Details
Remote - US West (Remote - US) Remote permanent
Customer ServiceTechnical KnowledgeProduct KnowledgeSales AcumenRisk ManagementOnboardingAdoption ManagementRenewal ManagementExecutive Relationship BuildingCustomer Advocacy

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkl...

November 21, 2025 View Details
San Francisco, California (San Francisco) Remote permanent
Customer ServiceRelationship ManagementProduct AdoptionStakeholder CollaborationFeature Request AdvocacyFeedback Loop ManagementCustomer AdvocacyRisk AnalysisFinancial ModelingSaaS Platform

Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. ...

November 21, 2025 View Details