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Berlin, BE, Germany Hybrid permanent
B2B SalesCustomer Relationship ManagementAccount ManagementUpsellingCross-SellingCommunication SkillsCRM SystemsTelephone CommunicationNegotiation

  Wir suchen zum nächstmöglichen Zeitpunkt einen sympathischen und beziehungsstarken Customer Success Manager (m/w/d), der für den Aufbau und die langfristige Entwicklung von Geschäftskundenbezi...

April 1, 2026 View Details
United States Remote permanent
Customer SuccessSaaSCustomer CommunicationCRM PlatformsData AnalysisOnboardingTrainingRevenue AnalysisProduct KnowledgeCollaboration

As a Customer Success Manager, Digital Touch, you will support customer retention, adoption, and engagement across a large digital portfolio of accounts. This role leverages automation, data insights,...

March 27, 2026 View Details
Austin, TX, United States; Central United States; Minneapolis, United States (Atlanta, United States) permanent
Customer Success ManagementSupply ChainManufacturingRetailCPGDemand PlanningForecastingReplenishmentSpace PlanningAssortmentCategory ManagementMerchandising

Excellent opportunity for a committed Customer Success Manager to join our RELEX family, ideally in the CST or MT time zone in the US! You’ll join a diverse team who will help you succeed in your new ...

April 1, 2026 View Details
Remote, Japan (Japan) Remote permanent
Customer ServiceDevSecOpsGitLabSoftware Development LifecycleContinuous IntegrationContinuous DeploymentWorkshopsCustomer SatisfactionRetentionDevSecOps Best Practices

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, an...

April 1, 2026 View Details
Cape Town Hybrid permanent
Excellent communicationActive ListeningProblem-SolvingOrganizational SkillsUndergraduate DegreeEnglish FluencyExcel ProficiencyCollaborative Mindset3-6 years Experience

Why should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simpli...

March 3, 2026 View Details
Germany (Remote Germany) Remote permanent
Customer ServiceData-DrivenRevenue AnalysisEfficient Task PlanningRetention StrategiesMarket ExpertiseCollaborationProblem-SolvingMetric TrackingOnboarding

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much...

April 1, 2026 View Details

Customer Success Manager, UK

Securityscorecard

Remote (UK) (Remote) Remote permanent
Customer ServiceCybersecurityRisk ManagementPlatform AdoptionStrategic EngagementRetentionRevenue GrowthForecastingCollaboration

About SecurityScorecard: SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and...

April 1, 2026 View Details
London, London, United Kingdom permanent
Customer ServiceRelationship BuildingEnterprise Client ManagementFinancialTechnologyPlatform KnowledgeOnboardingCustomizationStrategic ThinkingProblem SolvingCross-functional Collaboration

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,...

April 1, 2026 View Details
Canada Remote permanent
Customer ServiceStrategic LeadershipExecutive EngagementAccount ManagementCustomer LifecycleProblem SolvingValue RealizationRisk ManagementRoadmap PlanningRetention Strategies

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartph...

April 1, 2026 View Details
Remote: San Francisco Bay Area (HQ) Remote permanent
Customer ServiceAccount ManagementTechnical CoordinationChange ManagementProduct RoadmapExpansion StrategyCustomer SuccessPST Time Zone

The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge tech...

April 1, 2026 View Details
Lincoln, NE or Remote (U.S.) (Remote) Remote permanent
BilingualCustomer ServiceProduct AdoptionRetentionRenewalsSpanish LanguageKnowledge Base ManagementFeedback Analysis

Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam fa...

April 1, 2026 View Details
4 Locations Hybrid permanent
Customer ServiceTechnical ExpertiseAccountabilityRoadmap PlanningStakeholder ManagementEnablementForecastingCommunicationProblem SolvingConsulting

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 1, 2026 View Details
Galway, Galway, Ireland (Galway) permanent
Customer ServiceDomain ExpertiseGo-to-Market StrategiesEnterprise SalesQuality EngineeringSoftware TestingFunctional TestingTest CoverageStrategic PartnershipsRelease Cycles

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartB...

April 1, 2026 View Details
Draper, Utah, United States; San Jose, California, United States (Draper, UT, San Jose, CA) Remote permanent
Customer ServiceData-Driven Decision MakingRevenue ManagementRetention StrategiesTraining DeliveryCustomer Health MonitoringProduct AdoptionCross-Functional CollaborationFinancial Expertise

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to est...

April 1, 2026 View Details
Atlanta, Georgia (United States) permanent
Customer ServiceStrategic AdvisorProduct ExpertiseCross-Functional CollaborationRevenue RetentionCustomer EngagementProactive CommunicationRoadmap AlignmentIndustry KnowledgeBusiness Review

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s...

April 1, 2026 View Details
London, England (London Office) Hybrid permanent
FrenchCustomer ServiceProduct KnowledgeAI ToolsAutomationData AnalysisChurn MitigationCollaborationPlaybook DevelopmentCross-functional Partnership

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, an...

April 1, 2026 View Details

Customer Success Manager

LSEG (London Stock Exchange)

Bucharest - Iuliu Maniu Boulevard permanent
Customer Success ManagementClient Relationship ManagementFinancial ServicesProduct AdoptionOnboardingEngagement StrategiesClient Feedback AnalysisRisk MitigationIndustry Event ParticipationCross-Functional Collaboration

Customer Success Manager – Bucharest, Romania We are seeking a dedicated and resourceful Customer Success Manager (CSM) to join our Bucharest-based team. In this role, you will support our trading an...

April 1, 2026 View Details
Gorgonzola Hybrid permanent
Customer ServiceCommunicationLeadershipStrategic PlanningMetrics AnalysisReportingEscalation ManagementCollaboration

Location: Gorgonzola, Italy Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billo...

April 1, 2026 View Details
Philippines (Manila) Hybrid permanent
Digital AdvertisingMedia OperationsCustomer SuccessPaid Media CampaignsPlatform OptimizationAnalyticsExcelPresentation SkillsCommunicationGrowth Mindset

Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape? As a Customer Success Associate on our Global Strategic Accounts team, you’ll play a cri...

April 1, 2026 View Details
Amsterdam, Noord-Holland, Netherlands permanent
Customer ServiceOnboardingTechnical SupportUpsellingRevenue ManagementProject ManagementAccount ManagementCommunicationProblem SolvingForecasting

The company Smart Electric Vehicle Charging Solutions. That’s the business we are in! GreenFlux offers a cloud-based charge point management SaaS solution. This software platform enables Charge Poin...

April 1, 2026 View Details
London, England, United Kingdom permanent
Customer Relationship ManagementCustomer OnboardingAccount ManagementCustomer AdvocacyCommunication SkillsProduct KnowledgeTechnical UnderstandingRegulatory ComplianceStrategic ThinkingData-Driven Approach

At Mindway AI, we develop award winning safer gambling solutions built on a unique combination of neuroscience, AI and expert psychological assessments. Our market leading solutions are designed to en...

April 1, 2026 View Details
Warsaw Remote permanent
CollaborationRelationship ManagementCommercial AcumenProject ManagementCustomer ExperienceStrategic ThinkingHands-on MentalityProblem SolvingCross-functional InitiativesGlobal Payments Landscape

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice....

April 1, 2026 View Details
Sydney, Australia (Sydney) Hybrid permanent
Customer SuccessStrategic Problem SolvingThought LeadershipCustomer RelationshipsRoadmappingChurn Risk ManagementResearch and Information GatheringProactive EngagementCommunicationProblem-SolvingCollaborationExecutive Relationship Building

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embr...

April 1, 2026 View Details

Digital Customer Success Manager

LSEG (London Stock Exchange)

2 Locations permanent
Customer ServiceSuccess PlanningCustomer EngagementData AnalysisMicrosoft OfficeRelationship BuildingProduct KnowledgeStrategic ThinkingCommunication SkillsProblem Solving

Role Overview The Digital Customer Success Manager (DCSM) plays a meaningful role in delivering a differentiated, scalable customer experience that drives value realisation, adoption, and long‑term r...

April 1, 2026 View Details
Oslo, Oslo, Norway permanent
Customer SuccessB2B SaaSRetentionGrowthOnboardingTrainingSuccess PlanningSQL Performance AnalysisUpsell InitiativesAI Tools

At Saga, we’re building the intelligence that helps lawyers think faster, work smarter, and stay in control of their craft. Our AI platform combines legal expertise with AI to simplify complex legal w...

April 1, 2026 View Details
Tokyo, Japan permanent
Customer ServiceTechnical ExpertiseProduct AdoptionUpsellingCross-SellingNegotiationCollaborationProblem SolvingCommunicationAccount Management

Are you a proactive relationship manager with a knack for guiding clients to success? Join us at Ivanti to help customers unlock maximum value from our solutions, drive adoption, and champion their on...

April 1, 2026 View Details
Shenzhen, China (China-Shenzhen) permanent
Customer ServiceCross-Border E-commerceAccount ManagementBusiness DevelopmentFinancial AnalysisCRM SystemsData-DrivenAnalytical ReasoningDecision MakingCross-Selling

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a r...

April 1, 2026 View Details
Warsaw, , Poland permanent
Customer SuccessTechnical StrategyCloud-Native ArchitectureSemantic LayerAI AnalyticsSales Process KnowledgeBusiness ValueNet Revenue RetentionTechnical MigrationsData CompetencyROIAccount Growth

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma...

April 1, 2026 View Details

Customer Success Manager

MicroStrategy1

Warsaw, , Poland permanent
Customer ServiceTechnical StrategyCloud-Native ArchitectureAI-Driven AnalyticsEnterprise ArchitectureBusiness ValuationsNet Revenue RetentionTechnical MigrationsData Competency

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma...

April 1, 2026 View Details

Customer Success Manager

MicroStrategy1

Warsaw, , Poland permanent
Customer ServiceTechnical StrategyCloud-Native ArchitectureAI AnalyticsBusiness ValueROIEnterprise Customers

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma...

April 1, 2026 View Details
Assago, , Italy Hybrid permanent
Market ResearchQuantitative ResearchProject ManagementQuestionnaire DesignData AnalysisReport CreationData VisualizationThird-Party CoordinationClient Management

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, g...

March 31, 2026 View Details
Rochester, NY, United States permanent
Customer ServiceData AnalysisCommunicationRelationship BuildingSalesProduct KnowledgeOnboardingAdoptionRenewal Management

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the Unite...

March 31, 2026 View Details
Dallas, Texas, United States Remote permanent
Customer SuccessCustomer AdvocacyRelationship ManagementCross-team CollaborationCommunicationProblem SolvingProject ManagementFlexibilityAdaptability

We are hiring an Intermediate or Senior Customer Success Manager to join our team at Spare! As a Customer Success Manager, you will be accountable for: • Customer relationships - this role is custom...

March 31, 2026 View Details
New York permanent
Customer Success ManagementCustomer Lifecycle ManagementRisk ManagementData ProtectionIdentity ManagementStrategic PlanningCommunicationData AnalysisProblem Solving

Location: New York, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring t...

March 31, 2026 View Details
Mexico - Mexico City Hybrid permanent
Customer ServiceRelationship BuildingStakeholder ManagementNegotiationProblem SolvingImplementation GuidanceRenewal ManagementExpansion StrategyCross-Functional CollaborationAgentic Technology

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

March 31, 2026 View Details
Remote - United States (United States) Remote permanent
Business AcumenCost JustificationExecutive AdvocacyCustomer ServiceERP ExperienceVulnerability Management

The world’s most critical--and at-risk--business applications have been neglected for far too long. Onapsis eliminates this blind spot by providing cybersecurity solutions dedicated to business-critic...

March 31, 2026 View Details
Boston, Massachusetts, United States (Boston, MA) Remote permanent
Customer ServiceCustomer EngagementRenewal ManagementData-Driven Decision MakingCRM SystemsStrategy DevelopmentAccount ManagementCross-SellingUpselling

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidan...

March 31, 2026 View Details
Denver; New York (New York) permanent
Customer SuccessOnboardingAdoptionRetentionChurn ReductionCustomer ExperienceNPSCustomer Issue ResolutionCustomer AdvocacyOperational Excellence

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consu...

March 31, 2026 View Details
Dallas, Texas, United States permanent
Customer SuccessStrategic Portfolio ManagementRisk MitigationCommercial OwnershipInternal AdvocacyProcess ExcellenceSaaS ExperienceCommercial AcumenAdoption MasteryHigh-Volume Proficiency

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...

March 31, 2026 View Details
United States Remote permanent
Customer ServiceData AnalysisStrategic InsightCross-Functional CollaborationProduct AdoptionRevenue GrowthCustomer AdvocacyAgentic AIPerformance Metrics

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use...

March 27, 2026 View Details
France (Télétravail – Toulouse ou Paris de préférence) (France) permanent
Customer ServiceData AnalysisCRMUpsellingCross-sellingOnboardingRenewalsExpansionCollaborationStrategy

À propos de Pantheon La plateforme WebOps de Pantheon alimente l’Open Web et héberge plus de 300 000 sites dans le cloud pour des clients tels que Google, Princeton, Salesloft et Médecins Sans Fronti...

March 31, 2026 View Details
United Kingdom, London permanent
Customer ServiceTechnical SupportProduct TrainingTroubleshootingClient RelationshipsProduct DevelopmentCollaborationCommunicationProduct KnowledgeInnovation

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

March 31, 2026 View Details
USA, IL, Chicago permanent
Customer ServiceProduct ExpertiseOnboardingTrainingOngoing SupportTroubleshootingAccount ManagementStrategic Account ManagementProduct InnovationCollaboration

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

March 31, 2026 View Details
Chicago permanent
Customer SuccessAccount ManagementRenewalsExpansionStrategic AdvisoryExecutive Relationship BuildingROI AnalysisData TranslationCross-Functional LeadershipRisk Management

About Loop Loop is a domain-specific AI company specialized in logistics and the physical economy. By leveraging verticalized AI, Loop transforms operational and financial signals within logistics da...

March 31, 2026 View Details
Pune or Delhi/NCR Remote Remote permanent
Digital Products KnowledgeOutcome DrivenDue OnboardingUser EnablementIndustry Thought LeadershipTailored Success Strategies

Expert Customer Success Manager - Job Description Acquia Company Overview Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupa...

March 31, 2026 View Details
Remote - North America (North America) Remote permanent
Customer ServiceProduct AdoptionCustomer EngagementRetentionRelationship ManagementBusiness ReviewsAccount ManagementOnboardingProduct UtilizationCustomer SatisfactionTrainingAccessibility Maturity

The Customer Success Manager will be responsible for driving product adoption and engagement, customer retention, and long-term value for their portfolio of customers. The CSM builds strong and positi...

March 31, 2026 View Details
Remote - San Francisco Bay Area or NYC area (Remote-US) Remote permanent
Customer SuccessTechnicalMLDataLabelingWorkflow OptimizationQuality ControlCollaborationSecurityScalability

The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we’re building the platform that powers the creation, curation...

March 31, 2026 View Details
Austin, Texas, United States (USA) Remote permanent
Customer ServiceTechnical AcumenRelationship BuildingCommunicationProblem SolvingInfluenceOrganizational SkillsAdaptabilityEmpathy

Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by ...

March 31, 2026 View Details
Amsterdam, North Holland, Netherlands (Netherlands) permanent
Customer SuccessSalesNetworkingSecurityAICommunicationPresentationProblem SolvingOrganizationTravel

Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by ...

March 31, 2026 View Details

Customer Success Manager

Nexus Cognitive

Atlanta, GA, United States Remote permanent
Customer SuccessEnterprise SalesTechnical FluencyExecutive PresenceCRMQBRsProduct FeedbackOnboardingScrum ProcessesHealth Scoring

About Nexus At Nexus, we help organizations turn complex data into clear, actionable insight — so the hard work behind artificial intelligence, analytics, and cloud infrastructure doesn’t slow innova...

March 31, 2026 View Details