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Linz, Upper Austria, Austria Hybrid permanent
Contact Center SolutionsGenesysMicrosoft Dynamics 365OmnichannelRoutingIVRCallFlowsVoice BotsChatbotsWorkforce ManagementQuality AssuranceCRM IntegrationNovomind

We are looking for a Senior Contact Center Solution Architect with strong pre-sales experience and affinity to support complex customer engagements around enterprise-grade contact center platforms.&#x...

February 12, 2026 View Details
Berlin, BE, Germany Hybrid permanent
IVRWorkforce KPIsQualityAssurancePreSalesCommunicationSkillsContactCenterArchitectureOmnichannelRoutingCallFlowsCRMIntegrationSolutionWorkshops

We are looking for a Senior Contact Center Solution Architect with strong pre-sales experience and affinity to support complex customer engagements around enterprise-grade contact center platforms.&#x...

February 12, 2026 View Details
Toronto, ON, CAN permanent
Campaign Execution

Application Deadline: 04/23/2026 Address: 33 Dundas Street West Job Family Group: Data Analytics & Reporting Role Overview The Managing Director, Customer Contact Effectiveness is accountable f...

February 12, 2026 View Details
Dallas, TX ; Scottsdale, AZ (AXS - Frisco, TX, AXS - Scottsdale, AZ) permanent
Customer ServicePhone CommunicationCRMWork Permit systemsCommunication LibrariesQuality AssuranceSoft SkillsEscalation ProcessProcess Transfer

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

February 12, 2026 View Details
Dallas, TX; Scottsdale, AZ (AXS - Frisco, TX, AXS - Scottsdale, AZ) permanent
Customer ServicePhone CommunicationCRMWork Permit systemsSoft SkillsEscalation ProcessProcess TransferOutlookQuality AssuranceBilingual

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

February 12, 2026 View Details
Manila, Manila, Philippines (PH - HQ - Manila) Hybrid permanent
Customer ServiceCommunicationLeadershipHealthcare OperationsTeam ManagementRegulatory CompliancePatient CareStrategic PlanningData AnalysisProgram Management

About Eucalyptus We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better lon...

February 12, 2026 View Details
Dallas, TX; Scottsdale, AZ (AXS - Frisco, TX, AXS - Scottsdale, AZ) permanent
Customer ServicePhone CommunicationCRM SystemsWork Permit systemsSoft SkillsEscalation ProcessProcess TransferBrand ProtectionOutlookQuality Assurance

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

February 12, 2026 View Details

Contact Center Agent - Call Center

SaludFamilyHealthCenters

Fort Lupton, CO, United States permanent
Customer ServiceCall HandlingSchedulingBilingual CommunicationTeam CollaborationHIPAA ComplianceAppointment SchedulingMedical TerminologyInsurance KnowledgeMedication Management

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate ef...

February 10, 2026 View Details

Team Lead, Contact Centre

StandardBankGroup

Lagos, LA, Nigeria permanent
Customer ServiceCommunicationAnalyticalNumericalMS OfficeFinancial ManagementTeam LeadershipCustomer CarePensions Reforms Act

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor...

February 10, 2026 View Details
London, , United Kingdom permanent
Product ManagementStrategic PlanningCustomer SupportConversational AIAutomationAnalyticsData-Driven Decision MakingCross-Functional CollaborationRoadmap DevelopmentInnovation

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, s...

February 11, 2026 View Details
Bogotá - Colombia (Bogotá) permanent
Strategic PlanningResource AllocationOperational StabilityFinancial PerformanceRisk MitigationProcess ManagementKPI MonitoringTeam CommunicationProcess ImprovementBottleneck Identification

¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando...

February 11, 2026 View Details

Counsel, Contacts

Next Decade

Houston, TX permanent
Contract LawProcurementNegotiationDraftingComplianceRisk ManagementClaimsDispute ResolutionPolicy DevelopmentCross-functional Collaboration

ABOUT NEXTDECADE CORPORATION NextDecade is committed to providing the world access to reliable, lower-carbon energy. We are focused on delivering secure and cost-effective energy through the safe and ...

February 11, 2026 View Details
Location not specified Remote
Customer ServiceZendeskContact CenterRemote WorkAIHybrid WorkInclusionDiversity

Job Description https://docs.google.com/document/d/1N4zMXydCHvBkbXmueiwZbxEBZg775xYHH7_eUe5yCEA/edit?usp=sharing The intelligent heart of customer experience Zendesk software was built to bring a s...

February 12, 2026 View Details
Bogotá - Colombia (Bogotá) permanent
Customer ServiceProcess OptimizationProcess DocumentationProcess ImprovementProcess AutomationEfficiency ImprovementCustomer ExperienceStakeholder CollaborationStrategic ThinkingData Analysis

¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando...

February 11, 2026 View Details
Patuxent River, MD (Smartronix) Remote permanent
Customer ServiceCommunicationTrainingFinancial AnalysisProblem SolvingData ManagementComplianceDocumentationNMCI Enterprise ToolNAVAIR NMCI Portal

SMX is seeking a mid-level NMCI POC in support of our NAWCAD customer at the Patuxent River Naval Air Station. Essential Duties & Responsibilities • Create and maintain customer relations ensuri...

February 11, 2026 View Details
SANTIAGO permanent
Customer ServiceContact Center ManagementProblem SolvingProduct KnowledgeSalesComplianceTeam LeadershipRisk ManagementData Analysis

Oportunidad Laboral: Ejecutivo/a Integral Contact Center – Santiago Country: Chile 🧭 ES EL MOMENTO Santander (www.santander.com) está evolucionando de ser una marca global de alto impacto a...

February 11, 2026 View Details
Bengaluru Millenia permanent
Contact Center TransformationChatbotsAgent EngineProcess MiningVoice BotsEmail BotsMultilingual Conversational AIGen AI-powered Knowledge BasesAuto Quality Audit SystemsIntelligent Process Automation

Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in data and analytics engineering foc...

February 11, 2026 View Details
Lima, San Isidro permanent
Digital TransformationData AnalysisProject ManagementUX DesignFinancial ModelingRisk AssessmentCommunicationCustomer ServiceIndicators ManagementBusiness Case Development

¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones de clientes. Somos...

February 11, 2026 View Details
Remote Remote permanent
Customer ServiceCommunicationCRM SystemsSales ExperienceProblem-SolvingTrainingPolicies and ProceduresInventory ManagementShipping Claims

Job Summary Distribution Accounts Specialists play a crucial role in maintaining customer satisfaction and loyalty. They act as customer advocates, diligently working to resolve service requests with...

February 11, 2026 View Details
Remote from Ontario, CA (Waterloo) Remote permanent
Software EngineeringLeadershipAgile MethodologiesTeam ManagementReal-time Data StreamingAWSJavaGoReactAutomated TestingMySQL

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profound...

February 10, 2026 View Details
Waltham or Boston, MA (Waltham) Remote permanent
Full-Funnel Measurement StrategyMeasurement ScienceMarketing Mix ModelsIncrementality TestingScoring Methodology

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profound...

February 10, 2026 View Details
Marlborough, MA Remote permanent
Contact Center OperationsTroubleshootingChange ManagementComplianceDangerous Goods RegulationsTechnical ExpertiseWorkflowsTelephony ConceptsOmnichannel SupportDocumentation

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is t...

February 10, 2026 View Details
Cape Town, Western Cape, South Africa Hybrid permanent
AIPythonRAGTechnical RequirementsData Flow DesignAPI IntegrationPrompt EngineeringContact Center SolutionsProduct Evangelism

Job Overview: We are seeking a Contact Center AI Engineer to join our client's team. In this role, you will work closely with their contact center operations team to deploy and customize AI copilots f...

November 21, 2025 View Details

Contact Centre Agent

Rentokil Initial Group

Leeds, England, United Kingdom permanent
Customer ServiceCommunicationIT SkillsOutbound Call SkillsOutbound CallsSystem UsageTarget Achievement

Rentokil Initial Customer Service Agent Join Our Team and Make a Difference! We are currently seeking a Customer Service Agent to join our dedicated team at the Leeds branch. If you enjoy working in...

February 10, 2026 View Details
Location not specified
SpanishMovilidad SostenibleSolicitud de Transportes ExcepcionalesValidaciones de Productos Ferroviarios

Ingeniería y consultoría de referencia en el ámbito de la movilidad sostenible y la transformación digital Ineco lleva 55 años diseñando soluciones integrales, innovadoras y tecnológicas que han perm...

February 10, 2026 View Details
Location not specified
Contact Center ManagementLeadershipTeam DevelopmentConflict ResolutionCommunication StrategyOperational ControlKPI MonitoringBusiness StrategyFinancial ManagementComplianceProcess Governance

En Konecta estamos redefiniendo la experiencia del cliente y del empleado, fusionando la audacia humana con la tecnología más innovadora. New Konecta, nuestra nueva marca, nueva identidad y nueva misi...

February 10, 2026 View Details
uMhlanga, KZN, South Africa permanent
Call CentersTeam LeadershipProcess ImprovementQuality AssuranceWorkforce PlanningISO ComplianceReportingAnalyticsRisk ManagementCompliance

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geog...

February 9, 2026 View Details
Batu Kawan, Penang, Malaysia permanent
Hardware TestingMaintenanceTesting and VerificationPre-acceptanceEngineering Release ProcessesMaintenance PlanningCalibrationDowntime AnalysisEquipment RepairSupplier Communication

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd. In Malaysia, Bosch is active in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, an...

February 9, 2026 View Details

Contact Center Lead

webook.com

Riyadh, Riyadh Province, Saudi Arabia permanent
Customer ServiceLeadershipCommunicationProblem SolvingCRM SystemsMicrosoft OfficeData AnalysisTeam ManagementCRMPerformance Management

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and avera...

January 12, 2026 View Details
Riyadh, Riyadh Province, Saudi Arabia permanent
Customer ServiceCommunicationProblem SolvingEnglish ProficiencyArabic ProficiencyComputer SkillsSalesTicketing SystemsCRMKPI Management

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and avera...

January 12, 2026 View Details
Boston, MA or Remote (Boston) Remote permanent
Paid Media StrategyPaid Media ExecutionCross-functional LeadershipChannel OptimizationPerformance MeasurementAccount ManagementAgency CollaborationTeam LeadershipGovernance FrameworkGrowth Analytics

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profound...

February 9, 2026 View Details
Gentilly permanent
Supply Chain CoordinationData ResponsibilityOperational AnalysisContinuous ImprovementCross-Functional CommunicationCross-Functional CollaborationCross-Functional PlanningIndustry Knowledge

Intitulé du poste : A la recherche d’une alternance dans le domaine de la supply chain ? Contactez-nous!      • Lieu : Gentilly et Lyon    À propos du poste  En tant que alternant.e, vous allez c...

February 9, 2026 View Details
Vitry-sur-Seine permanent
ProductionImprovementTechnical SkillsOperational SupportContinuous ImprovementCommunicationCollaborationProblem SolvingLanguage ProficiencyProject Management

Intitulé du poste : A la recherche d’une alternance dans le domaine de la production et de l’amélioration continue ? Contactez-nous !      • Lieu : Vitry sur Seine    À propos du poste  En tant qu...

February 9, 2026 View Details
Aramon permanent
ProductionContinuous ImprovementTechnical SkillsRelational SkillsProblem SolvingProcess OptimizationCommunicationProject DeploymentDocumentation

Intitulé du poste : A la recherche d’une alternance dans le domaine de la production et de l’amélioration continue ? Contactez-nous !      • Lieu : Aramon et Sisteron    À propos du poste  En tan...

February 9, 2026 View Details
2 Locations permanent
Quality AssuranceInventory ManagementRisk AnalysisDocumentationContinuous ImprovementCustomer ServiceCollaborationEnglish Language

Intitulé du poste : A la recherche d’une alternance dans le domaine de l’assurance qualité ? Contactez-nous ! • Lieu : Val-de-Reuil et Le Trait   À propos du poste En tant qu’alternant.e, vous alle...

February 9, 2026 View Details
2 Locations permanent
HSE ComplianceIncident AnalysisRisk AssessmentAudit PreparationSafety Culture AnimationRisk IdentificationRegulatory ConformityEnglish ProficiencyBac+5 EducationCollaboration

Intitulé du poste : A la recherche d’une alternance dans le domaine de l’HSE ? Contactez-nous ! • Lieu : Marcy l’Etoile et/ou Neuville-sur-Saône À propos du poste En tant qu’alternant.e, vous allez...

February 9, 2026 View Details
2 Locations permanent
Data AnalysisData StrategyData PreparationData VisualizationMachine LearningData CleaningPredictive ModelingData DashboardsPower BIQlikSense

Intitulé du poste : A la recherche d’une alternance dans le domaine de la data analyse ? Contactez-nous ! • Lieu : Gentilly et Lyon   À propos du poste En tant qu’alternant.e, vous allez participer...

February 9, 2026 View Details
Gentilly permanent
CommunicationGraphic DesignVideo ProductionSocial Media ManagementEvent PlanningProject ManagementMicrosoft OfficeDigital SkillsGraphic ToolsBac +5

Intitulé du poste : A la recherche d’une alternance dans le domaine de la communication ? Contactez-nous !       • Lieu : Gentilly et/ou Lyon    À propos du poste  En tant que alternant.e, vous a...

February 9, 2026 View Details
Val-de-Reuil permanent
ProductionImprovementTechnical SupportContinuous ImprovementProblem SolvingOptimizationCommunicationCollaborationEnglish ProficiencyPharmaceutical Industry

Intitulé du poste : A la recherche d’une alternance dans le domaine de la production et de l’amélioration continue ? Contactez-nous !      • Lieu : Val de Reuil et Le Trait    À propos du poste  E...

February 9, 2026 View Details
Marcy-l'Etoile permanent
ProductionImprovementTechnical SkillsCommunication SkillsProblem SolvingContinuous ImprovementCollaborationInterpersonal SkillsDocumentationLanguage Proficiency

Intitulé du poste : A la recherche d’une alternance dans le domaine de la production et de l’amélioration continue ? Contactez-nous !      • Lieu : Marcy l’Etoile et Neuville    À propos du poste  ...

February 9, 2026 View Details
Vitry-sur-Seine permanent
Quality AssuranceProduction SupervisionAudit ParticipationRisk AnalysisContinuous ImprovementTechnical SkillsCommunicationPharmaceutical KnowledgeBilingualismBac+5 Education

Intitulé du poste : A la recherche d’une alternance dans le domaine de l’assurance qualité ? Contactez-nous ! • Lieu : Vitry-sur-Seine   À propos du poste En tant qu’alternant.e, vous allez partici...

February 9, 2026 View Details
Marcy-l'Etoile permanent
Quality AssuranceManaging projects and processesAuditsInvestigationsRisk AnalysisContinuous ImprovementDocumentationInterpersonal SkillsTechnical ProficiencyLanguage Proficiency

Intitulé du poste : A la recherche d’une alternance dans le domaine de l’assurance qualité ? Contactez-nous !    • Lieu : Marcy l’Etoile    À propos du poste  En tant qu’alternant.e, vous allez pa...

February 9, 2026 View Details

Contact Center Agent

Confidential

Mexico City, CDMX Hybrid permanent
Customer ServiceCommunication SkillsData ValidationData AccuracyCall HandlingProblem SolvingTeamworkData SecurityAttention to DetailProcess Compliance

¿Por qué trabajar con nosotros? ¡Somos una empresa de rápido crecimiento que está revolucionando el mundo de los datos en América Latina! CIAL Dun & Bradstreet es el proveedor líder de datos y soluc...

February 9, 2026 View Details
Location not specified Remote
German Language ProficiencyQuality AssuranceCustomer ServiceCross-Cultural CommunicationProcess ImprovementData AnalysisTraining and Coaching

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate ...

February 9, 2026 View Details
South Africa Remote permanent
Engineering ManagementCisco Contact CentreZendeskTwilioIVR SystemsAI AutomationFrontend InfrastructureBackend DevelopmentAPI IntegrationsAgile Methodologies

Mindera is looking for an experienced Engineering Manager to lead and scale engineering capabilities within a large-scale contact centre ecosystem. This role sits at the heart of the customer experien...

January 13, 2026 View Details
Chennai, Tamil Nadu, India Remote permanent
Engineering ManagementCisco Contact CentreZendeskTwilioIVR SystemsAI AutomationFrontend InfrastructureAPI DevelopmentAgile MethodologiesPeople Leadership

Mindera is looking for an experienced Engineering Manager to lead and scale engineering capabilities within a large-scale contact centre ecosystem. This role sits at the heart of the customer experien...

January 5, 2026 View Details

Contact Center Transformation Lead

Infosys Singapore & Australia

Sydney, New South Wales, Australia Hybrid permanent
Call Center SystemsCRM SystemsIVRSelf-Care ManagementContact Center TransformationAIGenesysAvayaAWSAzureOmni-Channel RoutingBusiness Targets

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled...

January 8, 2025 View Details
London, England, United Kingdom Hybrid permanent
Customer ServiceProduct ManagementAmazon StrategyRoadmap DevelopmentCross-functional CollaborationPrioritizationRisk ManagementCommunicationTechnical SMEProblem Solving

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's sof...

February 6, 2026 View Details