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Service Desk Supervisor

CityCountyHealthcareGroupLtd

Altrincham, England, United Kingdom Hybrid permanent
Team SupervisionCustomer ServiceIT SupportEscalation ManagementKPI ManagementCommunicationProblem ResolutionTrainingMicrosoft TechnologiesStakeholder Relationships

CCH Group is the largest social care provider in the UK, delivering high-quality care services nationwide. With over 260 locations and around 14,000 care professionals providing approximately 1.5 mill...

March 12, 2026 View Details
São Paulo, State of São Paulo, Brazil permanent
ITWindowsLinuxMacGoogle WorkspaceZabbixGrafanaDNSDHCPOffice 365Intune

Vamos falar sobre a Loggi? 💙 Somos uma empresa de tecnologia que está reinventando a logística e a forma de fazer entregas no Brasil. Queremos empoderar pessoas e transformar negócios com entregas ...

March 11, 2026 View Details
London, England, United Kingdom Hybrid permanent
IT supportServiceNowWindows 11Microsoft OfficeActive DirectoryIntuneAzureTroubleshootingProblem resolutionITIL

PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably. We manage incidents such as...

March 12, 2026 View Details

Service Desk

NextLevelBusinessServicesInc2

Phoenix, AZ, United States permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationIT Infrastructure

I am Km Priya, a Technical Recruiter with Next Level Business Services, Inc., one of the fastest growing IT staffing and services firm in the nation specializing in staff augmentation for end to end E...

March 30, 2017 View Details
Hyderabad permanent
Cisco Unified Call ManagerSIPVoice GatewaysSBCsLeadershipCisco CertifiedIPT SolutionsCisco Unity Voice MailCisco ICMOracle ACME SBCCER

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where...

March 13, 2026 View Details
Pune, MH, India permanent
ZendeskEscalation GovernanceWork Ticketing System ManagementTeam ManagementPerformance ReviewsGap AssessmentsTrainingKnowledge DevelopmentSOPsSOP Adherence

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digi...

March 12, 2026 View Details
Pune, MH, India permanent
English CommunicationCustomer ServiceTicketingZendeskCommunicationProblem ManagementIncident ManagementTicket LoggingEscalation

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digi...

March 12, 2026 View Details
London Remote permanent
Customer ServiceProblem SolvingTechnical TroubleshootingCommunicationOrganizationDetail-OrientedProject ManagementCollaborationProfessionalism

Service Desk Senior Engineer At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting imp...

March 12, 2026 View Details
Birmingham, AL; Remote, US (1111-1020 Information Technology) Remote permanent
Service Desk SupportTechnical TroubleshootingHardware InstallationSoftware ConfigurationActive Directory ManagementUser TrainingProject ManagementTime ManagementConfidentiality

Upstream Rehabilitation is looking for a Senior Service Desk Analyst to join our team! Senior Service Desks Analyst Location Type: Remote (Must Reside in the United States) Build Your Career with U...

March 12, 2026 View Details
Modbury, South Australia, Australia permanent
Customer ServiceTechnical SupportProblem SolvingTroubleshootingCommunicationTeamworkAgile EnvironmentService Level AgreementsKPIsCyber Security

Our Why Datacom works with organisations and communities across New Zealand and Australia to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Ab...

March 5, 2026 View Details
Bangalore, INDIA (India) Remote permanent
IT AutomationAutomation EngineeringService Desk ManagementSystems IntegrationKnowledge BaseIncident ResponseTechnical MentoringSecurityPeople DevelopmentTier 1 SOC Operations

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that e...

March 12, 2026 View Details
San Diego, CA, United States Remote permanent
Customer ServiceTechnical KnowledgeCitrixEscalationProcess ImprovementMicrosoft WindowsMicrosoft OfficeiManageProduct Messaging DeliveryPrioritizationRemote ComputingVirtual Meeting Software

Summary: Under the direct supervision of the Manager of User Technology and according to established Firm policies and procedures, the Service Desk Analyst is responsible for the Firm wide support to ...

March 12, 2026 View Details
Bucharest permanent
CommunicationOrganizational SkillsProactive LearningCustomer ServicePunctualityEnglish FluencyITSM ToolsTroubleshootingIT ServiceDesk

Job Description & Summary The Opportunity  As an IT ServiceDesk agent, you will be the first point of contact for IT support across our organization. You’ll assist colleagues via phone, chat, email,...

March 12, 2026 View Details

Service Desk Analyst

EvelynPartners

Liverpool, , United Kingdom Hybrid permanent
Customer ServiceCommunicationMicrosoft ProductsProblem SolvingStress ManagementTeamworkITIL Foundation

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges ...

January 27, 2026 View Details
Phoenix, AZ, United States contract
Technical AssistanceCustomer SupportCommunicationTroubleshootingIncident ManagementDocumentationITIL PrinciplesMicrosoft ProductsCA Service DeskBMC Remedy

The Service Desk is critical to the success of our IT organization. Increasingly, our customers demand the delivery of a world-class service; our delivery of that service can be the difference between...

March 9, 2017 View Details
Phoenix, AZ, United States contract
Computer Technical SupportWindowsMicrosoft ADCitrixActive DirectoryPermissionsMS OfficeOutlookCustomer ServiceMultitaskingImaging Tools

IDEALFORCE has a part time CONTRACT position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about...

August 1, 2016 View Details
Earley, England, United Kingdom permanent
Customer ServiceProblem SolvingIT SupportEnd User SupportMicrosoft ToolsTicket ManagementProcess FollowAttention to Detail

WSH is the parent company for leading brands operating in the catering and hospitality sectors. Our brands operate in diverse sectors, including: • Public spaces – such as the Science Museum, St Panc...

March 11, 2026 View Details

Service Desk Agent

CityOfNewYork

Brooklyn, NY, United States permanent
Customer ServiceCall ManagementEscalation HandlingSoftware TroubleshootingNetwork SupportTelephonyQuality AssuranceShift WorkITSM TicketingCity Government Operations

THE TELECOMMUNICATIONS ASSOCIATE (VOICE) EXAM IN NOW OPEN FOR FILING - DEADLINE IS MARCH 24, 2026 The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve publ...

March 11, 2026 View Details
Elsenfeld permanent
IT Service DeskCustomer ServiceCommunicationDocumentationError AnalysisWindows SystemsITILGermanEnglishSecurity

Ihre Aufgaben: • Annahme von Anfragen und Störungsmeldungen am Telefon, per E-Mail und im Ticketsystem • Klassifizierung, Fehleranalyse und Störungsbeseitigung von Kundenanfragen  • Kommunikation mit ...

July 20, 2023 View Details
Liverpool, Merseyside permanent
Service Desk SupportIncident ManagementGlobal CommunicationTechnical SetupApplication SupportDocumentationSecurityMeasurement Scheduling

WHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a Service Desk Support Analyst to join our Group IT Department  in Prescot, Liverpool You will be joining a high-performing Service De...

March 11, 2026 View Details
Louisville, KY (Louisville) Remote permanent
Customer ServiceProblem SolvingCommunicationTechnical SupportTicket ManagementIncident HandlingSelf-ManagementTrainingEscalation

Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, w...

March 11, 2026 View Details
Maitland, Florida, United States permanent
Customer ServiceCommunicationWindowsHardware TroubleshootingSoftware TroubleshootingTicket ManagementKnowledge BaseRemote SupportCollaborationMetrics Tracking

Position Summary The Service Desk Coordinator (Level 1 Call Support Technician) is a member of the Internal Systems IT Support Team responsible for serving as the first point of contact for AssistRx ...

March 11, 2026 View Details
Veghel part_time
Data CollectionData AnalysisProcess RedesignService ManagementFramework DesignMonitoringData Analysis ToolsNetherlands Education

Job Title Stage/Afstuderen: Ontwikkeling van een Service Desk Kostmodel Job Description Opdracht type: Stage/afstuderen Startdatum: September 2026 Opdracht duur: 4 - 6 maanden  Locatie: Veghel ...

March 11, 2026 View Details
Crewe, Staffordshire permanent
Customer ServiceTechnical TroubleshootingStructured DatabasesData ValidationProcess ImprovementAWSLinux

Company Overview IMS is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industr...

March 11, 2026 View Details

Service Desk Site Lead

LinkSolutionsInc

Adelphi, MD, United States permanent
US CitizenNational Security ClearanceAdvanced Level II CPETicket ManagementQueue ManagementQuality AssuranceQuality ControlService ImprovementPerformance MonitoringSystem ModificationsEscalation

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, ...

September 9, 2025 View Details
Aberdeen Proving Ground, MD, United States permanent
Customer ServiceTechnical SupportTroubleshootingDocumentationMicrosoft 365Security ClearanceHigh School DiplomaIT ExperienceMicrosoft OfficeDocumentation Creation

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, ...

October 8, 2025 View Details

PKI Service Desk Technician

LinkSolutionsInc

Sierra Vista, AZ, United States permanent
ITCustomer ServiceTroubleshootingPKICertificate ManagementSystem AdministrationChange ManagementSecurity ClearanceCloudVPN

Link Solutions delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Applic...

March 9, 2026 View Details
Ashford, , United Kingdom Remote permanent
BilingualEnglishSwedishCustomer ServiceITSMServiceNowTechnical TroubleshootingMicrosoft Office365Communication SkillsDocumentation

Service Desk Analyst - Swedish Speaking UK and Ireland  Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.  Reporting to the Te...

March 11, 2026 View Details
Berlin, , Germany Hybrid permanent
Customer ServiceBanking ProductsMS Office 365SLAsProblem ManagementCommunication SkillsFlexibilityRequest Fulfilment

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an indus...

February 9, 2026 View Details
Berlin, , Germany Hybrid permanent
Customer ServiceProblem ManagementService DeskSLAsMS OfficeDeutschEnglishFlexibilityTeamwork

Avaloq wurde in der Schweiz gegründet und hat dort auch seinen Hauptsitz. Mit rund 2.500 Mitarbeitern in 10 Ländern und mehr als 170 Kunden in 35 Ländern baut Avaloq seine globale Präsenz kontinuierli...

February 18, 2026 View Details
Mumbai, Maharashtra, India Hybrid permanent
Service Desk SupportIncident ManagementEscalationCustomer CommunicationReportingData CollectionMonitoringEscalation PathsMajor Incident ManagementAnomaly TroubleshootingTeam MentoringSchedule Flexibility

About Protera Welcome to Protera Technologies, where we’re reimagining how SAP-centric organizations work in the cloud. Since 1998, we’ve been pioneers in bringing SAP and related applications to the...

February 5, 2026 View Details
Washington, DC, United States permanent
Customer ServiceIT SupportMicrosoft 365Collaboration ToolsMobile SupportPrinter TroubleshootingService MonitoringKnowledge ManagementService Reporting

CMI is now a part of the Dexterra Group! CMI Management LLC is headquartered in Alexandria, VA and is a proven provider of efficient business, technology and facilities management solutions designed ...

March 10, 2026 View Details
Brussels, Brussels, Belgium permanent
Customer ServiceIT Service DeskSecond Line SupportWorkplace ManagementMicrosoft 365Active DirectoryWindows ServerNetworkingAntivirusPatch ManagementWindows 10 Support

Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8...

March 6, 2026 View Details
Marcq-en-Barœul, Hauts-de-France, France Hybrid permanent
Customer ServiceCommunicationTechnical SupportIncident ManagementProblem SolvingProcess AdherenceUser NeedsDocumentationTeam CollaborationProfessional Development

Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’expertise...

March 6, 2026 View Details
Marcq-en-Barœul, Hauts-de-France, France Hybrid permanent
Service DeskRemote DiagnosticsIncident EscalationCustomer ServiceCollaborationTechnical SkillsReliabilityCompany GrowthTraining

Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’expertise...

March 6, 2026 View Details
Dublin, , Ireland permanent
ITILIncident ManagementProblem ManagementRequest ManagementSupplier PerformanceCommunicationStakeholder ManagementAnalytical CapabilityMulti-vendor hardware

Because we strive to put people first.   Culture, our way.  Technology at Primark What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having an...

February 10, 2026 View Details
Reading, , United Kingdom Hybrid permanent
ITIL CertificationITSM ToolsIncident ManagementProblem ManagementRequest ManagementSupplier PerformanceGovernanceCommunicationStakeholder Management

Because we strive to put people first.   Culture, our way.  Technology at Primark What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having an...

March 5, 2026 View Details

Service Desk Analyst

SonomaConsultingInc

Glenview, IL, United States permanent
Service DeskTechnical SupportCommunicationCustomer ServiceProblem SolvingMulti-taskingITSMTicket ManagementWindowsTrubleshooting

Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consult...

August 12, 2016 View Details
Pune, , India Hybrid permanent
Service Desk ManagementIncident ManagementTicketing SystemsProcess ImprovementSLA ComplianceCustomer SupportCommunication SkillsProcess StandardizationIncident HandlingProblem Solving

We are looking for an experienced Service Desk Specialist to lead and support IT service desk operations, ensuring timely resolution of incidents, service requests, and technical issues. The ideal can...

March 10, 2026 View Details
Auckland, Auckland, New Zealand Hybrid permanent
Problem SolvingService OrientationCommunication SkillsWritten SkillsLeadershipCustomer ServiceCoachingRelationship BuildingProject ManagementITIL Service Delivery

****INTERNAL POSITION ONLY **** About the Role Here’s a fantastic opportunity for you to develop your leadership skills within the Service Desk as a Senior Service Desk Analyst! As a Senior Service...

March 10, 2026 View Details
Perryville, Missouri permanent
Network SupportProfessional Development

Help Desk /  Systems Administrator / Service Desk Engineer   Forward Slash Technology is a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to deliveri...

March 10, 2026 View Details

Service Desk Manager

Confidential

Farnborough permanent
Team LeadershipService Level ManagementService ImprovementCollaborationResource ManagementStakeholder CommunicationTechnical OversightITILITSM ToolsConflict Resolution

About the job We currently have an exciting opportunity for a Service Desk Manager to join our existing experienced team. The Service Desk Manager leads the IT service desk, acting as the bridge bet...

March 10, 2026 View Details
Bengaluru, Karnataka, India Hybrid permanent
Customer ServiceProblem SolvingCommunicationTechnical SupportDocumentationProcess ImprovementComplianceReportingAnalytical SkillsAdaptability

At Coface we make trade happen everyday  Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowe...

March 9, 2026 View Details

Service Desk Analyst

Andurilindustries

Costa Mesa, California, United States (Costa Mesa, CA (HQ)) Remote permanent
Customer Support AutomationOS configurationSoftware UpdatesDevice ManagementTicket ManagementInventory ManagementAsset ManagementSoftware LicensingCustomer ServiceSecurity Stack

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model...

March 9, 2026 View Details

Service Desk Analyst

VTechSolution1

Columbus, OH, United States contract
IT ExperienceSCCMPowerShellActive DirectoryNetworkingCustomer ServiceTroubleshootingCommunication

Position Details: Job Title: Service Desk Analyst  Location: Columbus, OH 43215 Duration: 12+ months (Strong possibility for an extension) Requirement: · Understanding of Desktop Support and Serv...

February 6, 2017 View Details

Service Desk Analyst

InfojiniInc1

Pontiac, MI, United States contract
Customer ServiceMicrosoft Office SuiteAdobe Acrobat

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing IT services and software...

August 16, 2017 View Details

Service Desk 1st Line Support Engineer

CityCountyHealthcareGroupLtd

Altrincham, England, United Kingdom Hybrid permanent
Customer ServiceIT SupportPassword ResetFile PermissionsSystem ConfigurationDesktop SupportMobile Device ProvisioningLaptop ImagingEscalation ManagementShift FlexibilityTime ManagementUser Account Creation

Service Desk – 1st Line Support Engineer Salary £24,231 per annum  This role is office based during the week. 4F, Station House Stamford New Road Altrincham  WA14 1EP Ability to work ...

March 5, 2026 View Details
Lima, Callao Region, Peru permanent
Service Desk SupportTier II SupportOperating SystemsSoftware TroubleshootingDevice ManagementNetwork KnowledgePrinter ConfigurationCommunication SkillsCustomer ServiceProblem Solving

Universidad San Ignacio de Loyola Dar soporte de nivel 2 al personal administrativo, docente y academico de USIL Conocimientos de sistemas operativos, software y dispositivos • Tener conocimie...

February 19, 2026 View Details
Lima, Callao Region, Peru permanent
Help DeskIncident ManagementCustomer ServiceCommunication SkillsEmpathyProblem SolvingTechnical KnowledgeNetwork KnowledgePOS SystemsShift Work

Universidad San Ignacio de Loyola Help Desk N1, atender las incidencias nivel 1, atención de llamadas del personal academico y administrativo Conocimientos de sistemas operativos, software y ...

February 19, 2026 View Details
New York, NY, United States permanent
Service Desk OperationsTicketing SystemsVendor ManagementProcurement ProcessesStakeholder CommunicationData AnalysisKnowledge ManagementTechnical SupportProject ImplementationGovernment Operations

**This is not a Help Desk/Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning an...

February 25, 2026 View Details