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Archived Pasay City, PHILIPPINES, Philippines permanent
Workforce ManagementGenesys CloudPower BITableauExcelAutomationGovernanceStakeholder PartnershipTalent DevelopmentHybrid Work

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than...

December 12, 2025 View Details
Archived US - Remote (Workday) Remote permanent
Real-Time MonitoringPerformance MetricsResource DeploymentService LevelsAHA CoverageStaff ProductivityOver-Under ServingCommunicationSchedule ManagementSystems IssuesMicrosoft ExcelTime Management

A day in the life… • Monitor real-time demand and key performance metrics (i.e. ASA, Abandons, AHT) and proactively identify and communicate points of exposure • Follow protocol to deploy resources ...

January 16, 2026 View Details
Archived Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Chicago, IL;Los Angeles, CA;Seattle, WA (United States - Chicago, IL - Remote, United States - Denver, CO, United States - Las Vegas, NV - Remote, United States - Los Angeles, CA - Remote, United Sta Remote permanent
Strategic ThinkingComplex Problem SolvingScheduling OptimizationProcess OwnershipDocumentation ManagementContinuous ImprovementStakeholder CommunicationTraining and MentorshipPerformance AnalysisCross-Functional Collaboration

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers....

January 15, 2026 View Details
Archived Pittsburgh, PA permanent
ForecastingAnalyticsWorkforce PlanningCapacity PlanningData AccuracyTrend AnalysisDashboard DevelopmentScenario ModelingProcess OptimizationPatient Experience

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – Blink...

January 9, 2026 View Details
Archived Tempe, AZ permanent
High School DiplomaBachelor’s DegreeAspectIEXVerint Impact 360WFM applicationsOrganizational skillsAttention to detailInterpersonal skillsDeadline managementProblem-solvingLeadership presentation

SPECIALIST, WORKFORCE MANAGEMENT About Carvana Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team an...

January 6, 2026 View Details
Archived Cardiff, London or Remote (UK) (Remote (UK)) Remote permanent
Workforce ManagementTeam LeadershipData-Driven Decision MakingProcess OptimizationRisk ManagementForecastingReportingCustomer ServiceProblem SolvingCommunication

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has g...

January 5, 2026 View Details
Archived Pittsburgh, PA permanent
Workforce Content Planning & StrategyOperational OwnershipCapacity PlanningIntraday ManagementData AnalysisScalable SolutionsTeam Leadership

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – Blink...

December 16, 2025 View Details

Workforce Management (WFM) Analyst

Bottomlinetechnologies

Archived India Remote permanent
Workforce ManagementForecastsSchedulingExcel TechniquesCapacity PlanningReal-Time ManagementGlobal ForecastingProductivity AnalysisCollaborationProcess Improvement

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and mov...

December 15, 2025 View Details
Archived Los Angeles, CA (Los Angeles) permanent
Labor Productivity & Workforce ManagementLabor Optimization ProgramsLabor Market AnalysisScheduling AccuracyUnplanned Spend ReductionProgram DevelopmentField Program ExecutionWorkforce System OwnershipSystem Configuration & AdoptionCross-Functional Collaboration

About the Role We’re looking for a highly analytical and strategic Sr. Manager, Workforce Management to lead initiatives that improve labor efficiency and workforce management across our restaurant n...

December 13, 2025 View Details
Archived New York, NY (Office: WP HQ - New York, NY) Remote permanent
AnalyticalData AnalysisForecastingSchedulingLabor ManagementFinancial PlanningCommunicationProblem SolvingTeam CollaborationCuriosity

Warby Parker is on the lookout for a dynamic, sharp Associate Manager of Retail Workforce Management to support store analytics, workforce management systems, staffing forecasts, and scheduling. In th...

December 12, 2025 View Details
Archived Remote US (Remote Canada, Remote US) Remote permanent
LeadershipStrategic PlanningWorkforce ManagementPerformance MetricsData AnalysisCross-functional CollaborationProcess ImprovementAutomationTrainingCustomer Experience

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are looking for a Manag...

December 11, 2025 View Details
Archived Remote Canada (Remote Canada, Remote US) Remote permanent
LeadershipStrategic PlanningWorkforce ManagementPerformance ManagementData AnalysisOperational EfficiencyCustomer ServiceSLA AdherenceTraining CoordinationProcess Improvement

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are looking for a Manag...

December 11, 2025 View Details
Archived Pittsburgh, PA permanent
ForecastingAnalyticsWorkforce PlanningCapacity PlanningHealthcare OperationsData-Driven Decision MakingDashboard DevelopmentScenario ModelingProcess OptimizationFinancial Analysis

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – Blink...

December 10, 2025 View Details
Archived Athens (Athens, Barcelona) Hybrid permanent
Workforce ManagementForecastingCapacity PlanningSchedulingReal-Time ManagementReporting & AnalyticsStakeholder CollaborationInternal CommunicationExternal InfluenceExcelSQLTableau

Location: Come and join us in Athens At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive. We are looking for an experienced Workforce Management Manage...

December 9, 2025 View Details
Archived Tokyo, Japan (Tokyo) permanent
Workforce ManagementReal-time MonitoringReportingPerformance MetricsUtilization RatesOperational ReportingCustomer Service

Company Introduction Our corporate mission is to deliver a ‘wow experience’ to customers. Rocket Now launched a delivery platform with no delivery fees or service charges to ease the burden on custom...

December 9, 2025 View Details
Archived Gurugram, Haryana, India; Pune, Maharashtra, India (Gurugram) permanent
Workforce ManagementOpenAir AdministrationBIReportingForecastingSchedulingProject ManagementJIRAConfluence

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, s...

December 2, 2025 View Details
Archived Rio de Janeiro, Brazil (Brazil) permanent
SAP IS-UCCS MigrationS/4 UtilitiesWFM DesignOrder MappingClickSoftware IntegrationField Service ManagementRegulatory Compliance (ANEEL)Test StrategyEnglish Proficiency

A NEORIS, agora parte da EPAM, é uma Aceleradora Digital que ajuda empresas a darem o próximo passo em direção ao futuro. Temos mais de 20 anos de experiência como parceiros digitais de algumas das ma...

November 28, 2025 View Details
Archived Orlando (Atlanta , Jersey City, New York City, Orlando, Remote USA) Remote permanent
Intraday real time monitoringAgent performance monitoringCapacity adherenceCommunication with operationsReport generationStakeholder relationship managementVacation and overtime processingContact handlingData analysisInterpersonal communication

THE POSITION Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ...

November 19, 2025 View Details
Archived Jersey City (Atlanta , Jersey City, New York City, Orlando, Remote USA) Remote permanent
Intraday real time monitoringAgent performance monitoringCapacity ManagementCommunicationReportingInternal Stakeholder PartnershipData AnalysisExcel ProficiencyInterpersonal SkillsCall Center Workflow

THE POSITION Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ...

November 19, 2025 View Details
Archived Atlanta (Atlanta , Jersey City, New York City, Orlando, Remote USA) Remote permanent
Real-Time MonitoringPerformance AnalysisCommunicationReportingRelationship BuildingData AnalysisWFM SoftwareExcelInterpersonal SkillsCall Center Workflow

THE POSITION Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ...

November 19, 2025 View Details
Archived New York City (Atlanta , Jersey City, New York City, Orlando, Remote USA) Remote permanent
Intraday real time monitoringAgent performance monitoringCapacity adherenceCommunicationReportingStakeholder relationshipsData analysisExcel proficiencyInterpersonal skills

THE POSITION Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ...

November 19, 2025 View Details
Archived Neu-Isenburg, Hessen, Deutschland permanent
Technical SkillsCustomer ServiceCommunication SkillsProblem SolvingHardware KnowledgeSoftware KnowledgeTechnical ExpertiseProject ManagementCPRGerman Communication

Protect what matters. Primion Technology ist globaler Lösungsanbieter und Marktführer für Converged Security Solutions und Workforce Management. Seit mehr als 30 Jahren betreuen wir weltweit rund 4.0...

January 30, 2026 View Details
Archived Draper, Utah, United States; United States (Draper, UT) permanent
LeadershipStrategic PlanningWorkforce OptimizationCross-functional CollaborationData-Driven Decision MakingTeam LeadershipPerformance ManagementProcess ImprovementFinancial AutomationCustomer Experience

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to est...

November 8, 2025 View Details
Archived Pittsburgh, PA permanent
Operational OwnershipCapacity planningIntraday ManagementAnalytics & InsightsScalable_SolutionsTeamLeadershipForecastingSchedulingPerformance Reporting

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – Blink...

November 6, 2025 View Details
Archived Neu-Isenburg, Frankfurt am Main, Hessen, Deutschland permanent
Technical TrainingHardware InstallationSoftware ConfigurationDocumentationTroubleshootingCustomer ServicePOS SystemsWorkforce ManagementSafety ComplianceFörderung

Ob im Krankenhaus, am Flughafen, oder Hochsicherheits-Unternehmen: Von der Planung über die Installation bis zur Wartung sorgen wir für Effizienz und Wirtschaftlichkeit, mit modernsten Systemen für Zu...

January 30, 2026 View Details
Archived Standort flexibel permanent
InformatikDatenbankenSQLGITMicrosoft-UmfeldLinuxSoftware-AnforderungenEnglischDeutsch

Ob im Krankenhaus, am Flughafen, oder Hochsicherheits-Unternehmen: Von der Planung über die Installation bis zur Wartung sorgen wir für Effizienz und Wirtschaftlichkeit, mit modernsten Systemen für Zu...

January 30, 2026 View Details