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San Francisco, California permanent
Customer OnboardingCustomer SupportAccount OwnershipCustomer EducationProduct AdvocacyStrategic Growth SupportValue FocusedTrusted AdvisorUsage and AdoptionVoice of the Customer

Why Ivo? Contract negotiation is the most time-consuming, costly, and difficult component of the contract lifecycle—and it hasn’t gotten much easier since the days of fax machines. Large language mod...

May 6, 2025 View Details
Düsseldorf permanent
Customer ServiceStrategic PlanningTechnical ImplementationStakeholder ManagementRisk ManagementData AnalysisDigital TransformationCustomer SuccessRoadmap Development

Gestalte die Zukunft von Live-Entertainment-Tech Willkommen bei vivenu – dem globalen Vorreiter für Event-Ticketing-Technologie und einem der weltweit schnellst wachsenden Tech-Unternehmen im Live-En...

October 19, 2025 View Details
Remote, US Based Remote permanent
Legal Industry ExpertiseTechnical ProficiencyData Analysis and ReportingProject Management and CommunicationProblem-Solving and AdaptabilityNetworking and Industry Engagement

Company Overview: Eve is an industry leader in legal tech, empowering plaintiff attorneys with AI-driven solutions to achieve better outcomes for their clients. Our core values—Excellence, Visionary I...

February 24, 2025 View Details
New York, New York, United States Remote permanent
Customer ServiceAccount ManagementRelationship BuildingRevenue RetentionExpansion StrategyTechnical ExpertiseAI IntegrationUnderwritingPricingCustomer Advocacy

About hyperexponential (hx) At hyperexponential, we’re building the AI-powered platform that enables the world’s most critical decisions in a $7 trillion industry: which risks to take, and how to pri...

January 6, 2026 View Details
Hoboken , New Jersey, USA Remote permanent
Customer ServiceProduct KnowledgeOnboardingTrainingCustomer HealthRetentionUpsell/Cross-sellCollaborationCommunicationStrategy

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we...

January 21, 2026 View Details
Phoenix, Arizona, United States Remote permanent
Customer ServiceCommunicationEmpathyProblem SolvingProduct KnowledgeTrainingData AnalysisRelationship BuildingTechnical UnderstandingProject Management

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we...

January 21, 2026 View Details
London, United Kingdom Remote permanent
Customer ServiceProduct KnowledgeOnboardingTrainingCustomer HealthRetentionUpsellingCross-SellingRenewal ManagementCollaborationFeedback CollectionTraining Development

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we...

January 6, 2026 View Details
Addison, Texas, USA Remote permanent
Customer ServiceProduct KnowledgeOnboardingImplementationCustomer HealthRetentionGrowthTrainingRecordkeepingCustomer DevelopmentReference ManagementTechnology Understanding

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we...

September 18, 2025 View Details
Chicago, Illinois , United States Remote permanent
Enterprise Customer SuccessAccountabilityRenewal ManagementGross Dollar RetentionNet Dollar RetentionChange ManagementEditorial ProcessesRelationship BuildingStakeholder ManagementProduct Usage Analysis

📐 About WRITER WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – throug...

April 21, 2025 View Details
San Francisco, California, United States Remote permanent
Enterprise B2B SaaSGross Revenue Retention (GRR)Net Dollar Retention (NRR)Customer Success ManagementRenewal ManagementRelationship BuildingChange ManagementEditorial ProcessesContent MarketingTechnical Writing

About WRITER WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through p...

November 19, 2024 View Details
New York City, New York, United States Remote permanent
Enterprise B2B SaaSCustomer Success ManagementGross Revenue Retention (GRR)Net Revenue Retention (NRR)Renewal ManagementCustomer AdoptionChange ManagementEditorial ProcessesContent MarketingTechnical Writing

About WRITER WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through p...

October 28, 2025 View Details
Austin, Texas, United States Remote permanent
Enterprise Customer SuccessAccountabilityRenewal ManagementRevenue GrowthCross-SellUpsellRelationship ManagementChange ManagementProduct Usage AnalysisEditorial Processes

About WRITER WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through p...

April 21, 2025 View Details
New York City, New York, United States permanent
Customer ServiceRelationship BuildingStakeholder ManagementDiscoveryConsultative ApproachUser EngagementQuarterly Business ReviewsRevenue CommunicationCustomer Health MonitoringRenewal Process

Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not...

February 13, 2025 View Details
New York City, NY, USA Remote permanent
Customer ServiceImplementationProcess OptimizationProduct ExpertiseWorkflow KnowledgeCustomer AdoptionBusiness ImpactBillingProcurement

About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investin...

January 22, 2026 View Details
London, England, United Kingdom permanent
Customer ServiceAI ImplementationTrainingRelationship ManagementMetricsProduct Feedback

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

January 14, 2026 View Details
France Remote permanent
Customer ServiceAI IntegrationTrainingRelationship ManagementMetrics AnalysisProduct FeedbackExpansionOnboardingSuccess MetricsEnterprise Sales

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

January 15, 2026 View Details
Mexico permanent
Enterprise SaaSLegalManagement ConsultingCustomer ManagementAI SolutionsLLMsClient RelationshipProduct AdoptionMetrics ManagementCustomer Health

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

October 17, 2025 View Details
Munich, Germany permanent
Customer ServiceTrainingRelationship ManagementSuccess MetricsProduct FeedbackAI IntegrationEnterprise SolutionsNegotiationTechnology Adoption

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

July 9, 2025 View Details
New York, New York, USA permanent
Customer ServiceTrainingImplementationClient Relationship ManagementSuccess Metrics ManagementFeedback LoopTravel

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

June 18, 2025 View Details
Austin, TX Hybrid permanent
Customer ServiceIndustry KnowledgeStakeholder ManagementData AnalysisCommunicationProblem SolvingStrategic PartnershipsROI MeasurementPresentation SkillsAI Implementation

Why join us? We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCul...

November 8, 2025 View Details
Austin, TX Hybrid permanent
Customer ServiceData AnalysisPersuasionPresentationActive ListeningIndustry KnowledgeRetention ManagementGrowth StrategyTechnical ExpertiseEquity Ownership

Why join us? We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCul...

October 1, 2025 View Details
USA Remote permanent
Customer ServiceIT OperationsVirtualizationVDICommunicationRelationship BuildingConsultative ApproachProductivity OptimizationStakeholder ManagementTrusted Advisor

ControlUp creates an autonomous workplace where the day runs itself. We’re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace...

December 16, 2025 View Details
USA Remote permanent
Customer ServiceCommunicationProblem SolvingRelationship BuildingConsultative ApproachProduct KnowledgeTechnical ExpertiseSalesTechnology Solution Selling

ControlUp creates an autonomous workplace where the day runs itself. We’re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace...

November 29, 2023 View Details
Remote Remote permanent
Customer ServiceProduct UtilizationConfiguration OptimizationBusiness Impact CommunicationFinancial ExposureAI UnderstandingAccountabilityTeam CollaborationBusiness Review PresentationProcess Management

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can...

August 11, 2025 View Details
Remote - US (Remote - GA) Remote permanent
LeadershipCustomer SuccessStrategic ThinkingGoal SettingKPI ManagementTeam LeadershipCultural AdvocacyTeam DevelopmentTime Zone ManagementData Analysis

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - US (Remote - GA) Remote permanent
Customer ServicePublic SectorProblem SolvingRelationship BuildingAutonomyCareer Growth

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - IL (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCross-Functional CollaborationTechnical ProficiencyCommunication SkillsAutonomyContinuous LearningCustomer Success Management

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - NC (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCross-Functional CollaborationTechnology ImplementationAccount Management

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - FL (Remote - CA) Remote permanent
Customer ServiceRelationship BuildingProblem SolvingCross-Functional CollaborationProduct Knowledge

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - OH (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingAutonomyProduct KnowledgeCommunicationTechnical ExpertiseGrowth MindsetStrategic ThinkingCross-Functional Collaboration

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - Canada (Remote - Vancouver) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCareer DevelopmentCross-Functional CollaborationIndustry Impact

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - Mexico Remote permanent
Customer SuccessIoT SolutionsFleet ManagementIndustrial AssetsCustomer CommunicationTechnical UnderstandingProduct KnowledgeCross-Functional CollaborationCultural PrinciplesRemote Work

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - US Remote permanent
Customer ServiceProblem SolvingRelationship BuildingAutonomyCareer GrowthCross-Functional CollaborationIndustry ImpactTechnology Innovation

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - TX (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCross-Functional CollaborationAutonomyCareer Development

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - US (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingAutonomyCareer Development

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - GA Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCareer Development

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - TX (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCross-Functional CollaborationTechnical ExpertiseGrowth Mindset

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
London permanent
Customer SuccessEnterprise Account ManagementRelationship ManagementCybersecurityVulnerability ManagementSecurity TestingComplianceBusiness AcumenProject ManagementCommunication

Your mission: As an Enterprise Customer Success Manager (ECSM) at Intigriti, you will be responsible for managing and growing our strategic enterprise accounts. You will serve as the trusted advisor t...

October 22, 2025 View Details
Munich HQ permanent
Customer SuccessConsultingAccount ManagementEnterprise RelationshipsDigital TransformationCustomer-Centric SolutionsData AnalysisProject ManagementCommunicationInfluencing ExecutivesTechnology AffinityBusiness Acumen

About Userlane: Userlane is a market-leading Digital Adoption Platform that empowers organizations to understand & improve the value of their technology investments. Working with some of the world's m...

December 23, 2025 View Details
London permanent
Customer ServiceAccount ManagementDigital TransformationStrategic PartnershipsData AnalysisProject ManagementCommunicationPresentation SkillsTechnologyBusiness Acumen

About Userlane: Userlane is a market-leading Digital Adoption Platform that empowers organizations to understand & improve the value of their technology investments. Working with some of the world's m...

December 23, 2025 View Details
München permanent
Customer ServiceCommunicationLeadershipProblem SolvingTeamworkDiversity AwarenessCustomer Success

Our team is based on an open, diverse culture in which everyone is responsible for their own work. With us, you will have the space to realise your own ideas and to grow as an individual. The desire t...

July 23, 2025 View Details
Remote - United States (Remote - FTE) Remote permanent
Enterprise Customer SuccessK-12 EducationSalesforce/SFDCData AnalysisProduct AdoptionRenewal ManagementExpansionCustomer JourneyCustomer RetentionStrategic Planning

The Role: • As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. • You’ll monitor the health of your portfol...

January 21, 2026 View Details
Home Based - APAC (Home Based - Worldwide) Remote permanent
Customer ServiceCloudCommunicationProduct KnowledgeProject ManagementData AnalysisCustomer AdvocacyStrategic ThinkingTechnical ExpertiseEnglish Proficiency

The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the ado...

January 20, 2026 View Details
Chicago, IL (Chicago Office) permanent
Customer ServiceProduct KnowledgeAccount ManagementCustomer RetentionOnboardingProduct AdoptionStrategic PlanningCommunicationChurn PreventionCollaboration

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, an...

January 14, 2026 View Details
Remote, US (Suki US Remote) Remote permanent
Customer ServiceTechnical AcumenStrategic Partnership ManagementChannel DevelopmentCustomer Problem AnalysisPeriodic Performance ReviewClient PresentationsGoal AchievementProcess ImprovementUser Engagement

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, makin...

January 13, 2026 View Details
Singapore, Singapore (Singapore) Hybrid permanent
Customer ServiceRelationship ManagementProduct AdoptionOnboardingUsage AnalysisCross-functional CollaborationAccount ManagementEnglish FluencyTrusted AdvisorContract Optimization

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

January 12, 2026 View Details
Singapore, Singapore (Singapore) Hybrid permanent
Customer SuccessTeam ManagementPeople ManagementB2B TechFortune 1000Customer-CentricEnterprise AdoptionOnboardingUsage AnalysisContract OptimizationCross-Functional CollaborationEscalation Management

We’re looking for a Manager of Enterprise Customer Success to manage, recruit, onboard and train a team of Enterprise Customer Success Managers. Your team is responsible for proactively driving adopti...

January 11, 2026 View Details
Vancouver, Washington, United States (Vancouver) Hybrid permanent
Enterprise SalesProspectingRelationship BuildingProduct KnowledgeCommunicationPersonalizationPipeline DevelopmentGo-to-Market ToolsTrainingAdaptability

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebra...

January 9, 2026 View Details
Bethesda, Maryland, United States (Vancouver) Hybrid permanent
Enterprise SalesOutbound SalesAccount ProspectingCustomer EducationSales Pipeline ManagementValue PropositionCommunication SkillsPersonalized OutreachGo-to-Market TechnologiesAdaptability

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebra...

January 9, 2026 View Details
Waltham, Massachusetts, United States (Vancouver) Hybrid permanent
Enterprise SalesProspectingCustomer Relationship ManagementProduct KnowledgeCommunicationPersonalizationSales Pipeline ManagementMarket TrendsGo-to-Market TechnologiesAdaptability

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebra...

January 9, 2026 View Details