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New York, NY; Reno, NV; San Ramon, CA; Remote, USA (New York City, Remote - USA, Reno, San Ramon) Remote permanent
Customer ServiceProduct AdoptionOnboardingRevenue ExpansionRenewal ManagementCustomer RetentionAI ToolsCRM PlatformsTrainingCollaboration

Are you a customer-obsessed professional who enjoys helping investment managers unlock the full value of modern technology? Do you thrive in fast-paced environments where you can manage multiple relat...

April 3, 2026 View Details
Draper, Utah, United States; San Jose, California, United States (Draper, UT, San Jose, CA) Remote permanent
Customer ServiceData-Driven Decision MakingCross-SellingUpsellingRetention ManagementRevenue GrowthTraining and WebinarsCustomer Health MonitoringProduct AdoptionCollaboration with Cross-Functional Teams

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to est...

April 3, 2026 View Details
United States Remote permanent
Enterprise Customer SuccessAccount ManagementProject ManagementOnboarding and TrainingSupport CoordinationBusiness ReviewsRetention ManagementAdvocacyCross-functional CollaborationRenewal and Expansion

About Credo AI  Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale.  Credo AI has built a pioneering platform for cont...

April 3, 2026 View Details
Concord, California, United States Remote permanent
Customer SuccessSustainabilityGoal DefinitionExecution PlanningImplementationCustomer EngagementRetentionOnboardingAdoptionRisk ManagementPerformance MonitoringKPIs

Customer Success Manager (Sustainability Solutions) Location: United States, United Kingdom, Europe (Remote) About Worldly Worldly is the world’s most comprehensive impact intelligence platform — d...

April 3, 2026 View Details
Watertown, MA permanent
Customer ServiceTechnical ExpertiseStrategic PartnershipsROI ManagementProcess OptimizationRisk ManagementAccount GrowthProcess DevelopmentB2B SalesMulti-site Deployment

The Company Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpos...

April 3, 2026 View Details
USA Remote permanent
Customer ServiceProduct AdoptionChurn MitigationStrategic Relationship ManagementLeadership and MentorshipRevenue RetentionOperational ExcellenceChurn RatePilot ConversionExpansion Growth

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top t...

April 3, 2026 View Details
New York, New York Remote permanent
Customer ServiceData AnalysisCommunicationNegotiationStrategic PlanningProblem SolvingCross-functional CollaborationTechnical ProficiencyDigital MarketingTeam Leadership

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly g...

April 2, 2026 View Details
San Francisco Bay Area, California (HQ) Remote permanent
Customer ServiceAI ImplementationRegulatory ComplianceChange ManagementTraining and OnboardingProcess OptimizationCommercial AwarenessAccount ManagementCollaborationProcess Development

Why Weave Exists At Weave, our mission is to evolve how therapeutic knowledge is captured, transformed, and communicated throughout drug development. We do this by equipping human experts with AI ins...

April 3, 2026 View Details
United States Remote permanent
Customer ServiceRevenue TargetsB2B SaaSCybersecurityRenewalsCustomer RelationshipsCommunicationCollaborationFlexibilityUpsell QuotasEarly Stage Environment

About Us Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers — from Anthr...

April 3, 2026 View Details
USA Remote permanent
Customer ServiceProduct AdoptionChurn MitigationStrategic Relationship ManagementLeadership and Mentorship

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top t...

April 3, 2026 View Details
San Francisco, CA Hybrid permanent
Customer SuccessDigital EngagementAI TransformationCustomer JourneysAI-Assisted ProductivityCustomer ExperienceCross-Functional CollaborationCustomer InsightsScalable ApproachesStrategic Human Touchpoints

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

April 3, 2026 View Details
New York City, NY Hybrid permanent
Customer ServiceTechnical ExpertiseProduct KnowledgeBusiness AcumenStrategic PartnershipsFilesystem optimizationChange ManagementAI AdoptionData AnalysisCommunication

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

April 3, 2026 View Details
London Hybrid permanent
Customer SuccessEnterpriseSaaSAccount ManagementExecutive Stakeholder ManagementOnboardingAdoptionROIExpansionConsultative ApproachCommunication SkillsMulti-country Account Management

About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, end...

April 3, 2026 View Details
London Hybrid permanent
Customer ServiceOnboardingAdoptionRetentionTrainingWebinarsBusiness ReviewsHealth MonitoringExpansionSales CollaborationMarket AdaptabilityCommunication

About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, end...

April 3, 2026 View Details
Miami Hybrid permanent
Customer SuccessEnterprise Account ManagementRelationship BuildingExecutive Stakeholder ManagementProduct AdoptionROI MeasurementExpansion StrategyCross-Functional CollaborationCommunication SkillsConsultative Approach

About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, end...

April 3, 2026 View Details
Miami Hybrid permanent
Customer SuccessSaaSOnboardingAdoptionRetentionExpansionTrainingProduct KnowledgeCommunicationCustomer-Centric

About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, end...

April 3, 2026 View Details
London, England (London) Remote permanent
English FluencyCustomer ServiceRelationship ManagementProblem SolvingProduct TrainingTechnical RequirementsROI AnalysisChurn PreventionCustomer ExpansionCross-Functional CollaborationMetric ManagementAccount Issue Resolution

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, w...

April 3, 2026 View Details
Austin, Texas, United States permanent
Customer SupportCRM PlatformsGainsightSalesforceSaaS ApplicationsNetworking ConceptsEnglish CommunicationProblem-SolvingTask ManagementCustomer-Centric

Digital Customer Success Manager Intern (SaaS) – Entry Level Location: Austin, TX (Hybrid – 3 days/week in office mandatory) Hours: 30 hours/week Compensation: $20/hour Context & Impact: We are l...

April 3, 2026 View Details
Remote, US (Federal) Remote permanent
Customer ServiceDevSecOpsGitLab PlatformCustomer AdoptionRetentionGrowthPublic SectorCross-Functional CollaborationProject ManagementProduct Knowledge

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, an...

April 3, 2026 View Details
United States Remote permanent
Customer SuccessRenewalsExpansionNet Revenue RetentionProactive EngagementTechnical ChallengesUpsellRelationship BuildingCustomer SentimentSuccess Metrics

Hi 👋 I'm Paul, Head of US Customer Success at Pinpoint. We’re a high-growth HR tech company building and selling software that helps in-house recruitment teams attract, hire, and onboard the right t...

April 3, 2026 View Details
Carlsbad, CA, United States Remote permanent
Customer ServiceData AnalysisCRM SystemsRenewal ManagementAdoption StrategiesOnboardingUpsellingChurn MitigationAutomationCross-Functional Collaboration

Nearmap is the Australian-founded, global tech pioneer innovating the location intelligence game. Customers rely on Nearmap for consistent, reliable, high-resolution imagery, insights, and answers to ...

April 3, 2026 View Details
Tysons Corner, VIRGINIA, United States permanent
Technical StrategyCustomer SuccessCloud-Native ArchitectureAI-driven AnalyticsTechnical OptimizationBusiness ValueTechnical MigrationsExecutive Requirements Translation

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma...

April 3, 2026 View Details

Customer Success Manager

MSXInternational

Kingsville, TX, United States permanent
Customer ServiceLaunch VehicleSoftware IntegrationCustomer Field SupportOffice HoursEngaging trainingTroubleshootingSDDC DesignPerformance CoachingRelationship Management

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform...

April 2, 2026 View Details

Customer Success Manager - Federal

Liveviewtechnologiesinc

American Fork, Utah, United States (HQ ) permanent
Strategic Relationship ManagementEnterprise Client OnboardingProactive Account Health

ABOUT LVT LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, a...

April 2, 2026 View Details
Berlin, Berlin, Germany Remote permanent
Customer ServiceProduct ExpertiseProblem SolvingCommunicationAttention to DetailWritten CommunicationVerbal Communication

Hello! I’m Jared 👋 I joined Ashby four years ago as the first member of the Startup Customer Success team. Since then, I have been a part of building out the onboarding and success functions across o...

April 2, 2026 View Details
Mexico Remote permanent
Customer SuccessAccount ManagementClient RelationshipProduct AdoptionOnboardingTrainingMetrics AnalysisStakeholder CommunicationQuarterly ReviewsAV TriageRenewal Management

Job Title: Customer Success Manager Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for client calls, QBRs, and support escalations) About the Role: Our c...

April 2, 2026 View Details
United Kingdom - London Hybrid permanent
Customer ServiceTechnical SavvyData AnalysisProblem SolvingRelationship BuildingTechnical ExpertiseCommunication SkillsAdaptabilityOutcome-Oriented

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 2, 2026 View Details
Switzerland - Geneva Hybrid permanent
Customer ServiceTechnical KnowledgeRelationship BuildingProblem SolvingSalesforce PlatformStakeholder ManagementFeature ConfigurabilityCustomer SuccessTechnical SupportAgile Delivery

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 2, 2026 View Details
Remote (US) Remote permanent
Customer ServiceProject ManagementCustomer Relationship ManagementSalesContract ManagementCommunicationInterpersonal SkillsContract ComplianceTravel

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! ...

April 2, 2026 View Details
United States Remote permanent
Customer ServiceCommunicationAccount ManagementRenewal ManagementUpsellingCross-SellingCustomer SuccessProblem SolvingStrategic PlanningData Analysis

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-bu...

April 2, 2026 View Details
Liberty Lake, Washington (Liberty Lake, WA) Hybrid permanent
Customer SuccessStrategic LeadershipEnterprise Account ManagementOnboardingUser AdoptionQuarterly Business ReviewsChange ManagementVoice of the CustomerProcess DevelopmentBenefit Review

Senior Customer Success Manager Who We Are OpenEye delivers intelligent cloud video technology to help people live, work, and learn. Combining powerful cloud-managed video with AI-based video analyt...

April 2, 2026 View Details
London, UK Hybrid permanent
Customer ServiceRelationship BuildingStrategic PlanningProblem SolvingData MonitoringAccount ManagementExecutive AdvocacyCommunicationProduct KnowledgeCross-functional Collaboration

About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform en...

April 2, 2026 View Details
New York, New York, United States (New York) Hybrid permanent
Customer Success ManagementAccount ManagementDigital MarketingGoogle PlatformsEnterprise Account ManagementOutcome RealizationTechnical CollaborationStrategic CommunicationProblem SolvingSmartly Solutions

Customer Success Manager This role focuses on managing and growing a portfolio of global customers by helping them get the most value from Smartly’s platform. You will partner closely with clients to...

April 2, 2026 View Details
Kuala lumpur (Remote (Malaysia)) permanent
Customer SuccessSaaSAd-techAccount ManagementTechnical ExpertiseCommunicationRelationship BuildingChurn PreventionRenewal StrategiesCross-functional Collaboration

About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across th...

April 2, 2026 View Details
London, UK (London) permanent
Customer ServiceTechnical ExpertiseProduct KnowledgeStrategic PlanningRelationship BuildingCommunication SkillsProblem SolvingGrowth MindsetData AnalysisInvestment Ecosystem

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI ...

April 2, 2026 View Details
London, England (London Office) Hybrid permanent
Customer ServiceProduct KnowledgeAI ToolsAutomationData AnalysisChurn MitigationCross-functional CollaborationAgile Problem SolvingPartnership PlaybooksCustomer Retention

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, an...

April 2, 2026 View Details
Boston, Massachusetts, United States permanent
Customer SuccessStrategic Portfolio ManagementRisk MitigationCommercial OwnershipAdoption MasteryInternal AdvocacyProcess ExcellenceSaaS ExperienceCommercial AcumenHigh-Volume Proficiency

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...

April 2, 2026 View Details
USA Remote permanent
Customer ServiceProduct AdoptionChurn MitigationEnterprise ImplementationStrategic Relationship ManagementLeadership and MentorshipTrainingOnboardingData-Driven Storytelling

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top t...

April 2, 2026 View Details

Customer Success Manager

Valsoft Corporation

United States Remote permanent
Customer SuccessAIOnboardingRelationship BuildingProactive SupportTicket ManagementAccount Health MonitoringGrowth IdentificationTrainingAI Adoption

BluSynq is currently looking for an AI-driven Customer Success Manager to join our team in the US! About Us: BluSynq is on a mission to transform the way our customers operate. Our AI-powered agent i...

April 2, 2026 View Details
Indore permanent
Customer ServiceProblem SolvingTechnical SupportData AnalysisProject ManagementCommunicationStakeholder Management

This role is for one of our clients Industry: Industrial AutomationSeniority level: Associate level Min Experience: 1 years Location: Indore JobType: full-time...

April 2, 2026 View Details
Indore, Madhya Pradesh, India permanent
Customer SuccessAccount ManagementCustomer SupportTicket ManagementUsage MonitoringData ValidationRenewals

This role is for one of the Weekday's clients Min Experience: 1 years Location: Indore JobType: full-time The role involves customer onboarding, training, support ticket coordination, relationship...

April 2, 2026 View Details
Remote - UK (Remote - EMEA) Remote permanent
Customer ServiceRevenue ManagementTrainingAccount ManagementRisk MonitoringSubscription RenewalsSupport CoordinationContent CreationProcess DevelopmentCustomer-Centricity

Beyond powers the business of short-term rentals with a best-in-class Revenue Management System used by thousands of property managers and owners around the world. We’re profitable, growing fast, and ...

April 2, 2026 View Details
London, England (London) Remote permanent
EnglishCustomer SuccessRelationship ManagementIssue ResolutionProduct TrainingProduct EnablementROI AnalysisChurn PreventionAccount ExpansionRisk IdentificationMetrics TrackingCross-Functional Collaboration

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, w...

April 2, 2026 View Details
Germany permanent
Customer ServiceTechnical AcumenAccount ManagementRelationship BuildingCommunication SkillsProblem SolvingTime ManagementTravel

Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by ...

April 2, 2026 View Details
Berlin (Germany Locations) permanent
Customer ServiceRelationship BuildingAccount ManagementStakeholder AdvocacyBusiness AnalysisProduct KnowledgePayments StrategyData InsightsTechnical CommunicationRetention Strategies

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept p...

April 2, 2026 View Details
Freiburg im Breisgau, Baden-Württemberg, Deutschland permanent
Customer SuccessOnboardingEnablementStakeholder ManagementCustomer FeedbackCompliance KnowledgeCommunication SkillsTeamworkStrategic Customer CareKrisisfest Kommunikation

Wir sind die Berater der Weltmarktführer: Hochmotivierte Experten, die sich miteinander vernetzen, um als erfolgreiches Team digitale End-to-End-Geschäftsprozesslösungen voranzutreiben. Gemeinsam stär...

April 2, 2026 View Details
Assago, , Italy Hybrid permanent
Market ResearchQuantitative ResearchProject ManagementData AnalysisReport CreationQuestionnaire DesignCustomer ServiceItalian LanguageEnglish Language

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, g...

April 2, 2026 View Details
Debrecen, Pécs, Szeged, , Hungary Hybrid permanent
EnglishCloud ArchitectureCustomer SuccessTechnical AdvocacyPerformance GovernanceCollaborative LeadershipHyperscaler ProficiencyComplex Workload Migration

As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide ...

April 1, 2026 View Details
Berlin, BE, Germany Hybrid permanent
B2B SalesCustomer Relationship ManagementAccount ManagementUpsellingCross-SellingCommunication SkillsCRM SystemsTelephone CommunicationNegotiation

  Wir suchen zum nächstmöglichen Zeitpunkt einen sympathischen und beziehungsstarken Customer Success Manager (m/w/d), der für den Aufbau und die langfristige Entwicklung von Geschäftskundenbezi...

April 1, 2026 View Details
United States Remote permanent
Customer SuccessSaaSCustomer CommunicationCRM PlatformsData AnalysisOnboardingTrainingRevenue AnalysisProduct KnowledgeCollaboration

As a Customer Success Manager, Digital Touch, you will support customer retention, adoption, and engagement across a large digital portfolio of accounts. This role leverages automation, data insights,...

March 27, 2026 View Details