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Kolkata, WB, India permanent
Customer ServiceCommunication SkillsSalesOutbound SalesB2BIncentivesWebsite Selling

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 withi...

November 8, 2016 View Details
Kolkata, WB, India permanent
English CommunicationCustomer ServiceTelemarketingOutbound Call HandlingTime ManagementMultitaskingProblem SolvingIT Application SupportShift Work

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 withi...

November 8, 2016 View Details
Kolkata, WB, India permanent
Customer ServiceCommunication SkillsEnglish ProficiencyBPO ProcessTelemarketingOutbound Call Handling

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 withi...

November 8, 2016 View Details
Remote Remote permanent
Customer ServiceOperations LeadershipContact Center OperationsAdmin AI ExperienceCall Center OversightWorkforce OptimizationSystem ImplementationEmployee EngagementData-Driven InsightsChange Management

In the U.S., 60% of adults – more than 133 million people – live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn’t built f...

February 4, 2026 View Details
Kolkata, WB, India permanent
English FluencyTechnical SupportOutbound Voice SalesNight ShiftFlexibilityCustomer Service

Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world.In the next decade, the fundamentals of the retail sector will change ...

July 12, 2017 View Details
Philadelphia (IONOS Inc.) Remote permanent
Customer ServiceCommunicationEmpathyTechnical ProcessesDe-escalationCase ManagementBilling ActivitiesProduct KnowledgeRoot Cause AnalysisConflict Resolution

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a frie...

February 2, 2026 View Details
Bogota Remote permanent
CloudJavaScriptCI/CDSIP ProtocolRESTful APIsWebRTCSBCsCRM IntegrationsConversational AINetwork Infrastructure

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where...

February 4, 2026 View Details
London, London, City of, United Kingdom permanent
Vendor ManagementFinancial ReconciliationProject ManagementCustomer ServiceRisk AnalysisExcelCross-functional CollaborationStrategic PlanningVendor Scorecards

Vendor Manager, Marketplace Support The Marketplace Support Team The Marketplace Support team at Deliveroo supports our customers from all sides of the marketplace. The Vendor Management team plays ...

February 4, 2026 View Details
London, London, City of, United Kingdom permanent
Vendor ManagementFinancial ReconciliationProject ManagementCross-functional CollaborationContract AdministrationVendor ScorecardsVendor Performance MonitoringPurchase Order GovernanceLeadership CommunicationKPI Development

Vendor Manager, Marketplace Support The Marketplace Support Team The Marketplace Support team at Deliveroo supports our customers from all sides of the marketplace. The Vendor Management team plays ...

February 4, 2026 View Details
Chicago, IL, United States contract
Oracle HRMSWorkforce ManagementCompensation & BenefitsCore HRMSEmployee Self ServiceAbsence ManagementOTLPayrollBenefits InterfacesWorkflow

SonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Softwa...

April 25, 2017 View Details
Minneapolis, MN, United States contract
Cisco UCCEUCS Server SetupVMware/ESXiVoice GatewaysSIP TrunkOut-of-office HoursProduction System Maintenance

SonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Softwa...

April 25, 2017 View Details
Location not specified
Customer ServicePerformance ManagementLeanContinuous ImprovementDigitalizationAutomationAnalyticsBIStakeholder ManagementPeople Leadership

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen....

February 5, 2026 View Details
Charlotte, NC, United States permanent
Customer ServiceStaff ManagementBudget ManagementOperational StrategyKPI MonitoringTechnology UpgradesHuman Capital Solutions

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices.  ProSidian services focus ...

August 18, 2025 View Details
AU - HQ - NSW (PH - HQ - Manila) Hybrid permanent
Quality ControlCustomer ServiceEmpathyAnalytical SkillsReporting SkillsData AnalysisProcess ImprovementMacros ManagementTraining DesignCross-functional Collaboration

About Eucalyptus We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better lon...

February 3, 2026 View Details
Mexico Remote permanent
Customer ServiceRegulatory ComplianceCall Center ExperienceQuality AnalysisBenchmark AuditsTrend IdentificationCustomer Journey ManagementAudit ReportingTechnical AssistanceTeam Leadership

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly se...

January 13, 2026 View Details
Remote, Germany Remote Freelance
IT Project ManagementContact Center OperationsSinch Contact ProBoost.ai IntegrationContact Center ScalingProject CoordinationStakeholder ManagementBusiness Unit CollaborationDay-to-Day OperationsEnglish Fluency

Manage and coordinate activities related to the global rollout of the Sinch & Boost.ai integration, ensuring smooth day-to-day operations during standard business hours....

January 31, 2026 View Details
United States Remote contract
NICE inContact (CXone)Studio scriptingACDIVRRouting flowsOmnichannel CommunicationsWFMReportingCognigy aiVoicebotsChatbotsAPI integrations

We are seeking a Senior Developer with deep expertise in NICE, NICE inContact (CXone), and ideally Cognigy to help design, build, and optimize our next-generation customer service and operational auto...

January 30, 2026 View Details
Dallas, TX; Scottsdale, AZ (AXS - Frisco, TX, AXS - Scottsdale, AZ) permanent
ExcelWindows ProgramsReal-time MonitoringAdherence ManagementDowntime ResolutionAgent SupportTime-off ManagementCommunity System

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

January 21, 2026 View Details
Dallas, TX (AXS - Frisco, TX) permanent
Customer ServiceCall CenterTrainingQuality AssuranceEmployee DevelopmentCurriculum DevelopmentQuality ProgramsKPIsComplianceContinuous Learning

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

January 8, 2026 View Details
Tempe, AZ (AXS - Scottsdale, AZ) permanent
Customer ServiceBusiness IntelligencePerformance ManagementBudgetingHR ManagementLeadershipTrainingTechnology Proficiency

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

December 1, 2025 View Details
Not specified contract
CXoneCloud Contact CenterAPI IntegrationsIVR DevelopmentACD DevelopmentCXone Studio ScriptingC#JavaCloud TelephonyCertificationsFinancial Services Experience

Software Engineer – CXone – Cloud Contact Center  Location: Remote - USA Position Type: Contract (12 months with possible extension) or Full Time   We are hiring a Software Engineer to join our te...

January 30, 2026 View Details
Englewood, Colorado permanent
Microsoft Dynamics 365 Contact CenterCCaaS platformsAIOmnichannel solutionsConversational AICopilot StudioPower AppsConversational AI platformsAzureGenerative modelsC#TypeScript

Microsoft Dynamics 365 Contact Center Solutions Architect Location: Onsite in Atlanta, GA Travel: Up to 25% Employment:  Contract or FT Are you a seasoned architect with deep expertise in CCaaS pla...

January 30, 2026 View Details

Contact Center Agent

Confidential

Not specified permanent
Customer ServiceGDS (Sabre) ProficiencyTravel BookingProblem SolvingCommunication SkillsEmpathyAccountabilityTime ManagementIndustry KnowledgeMultitasking

Contact Center Travel Support Agent Location: Remote (Company headquarters based in Denver, Colorado). Applicants must currently reside in Utah. Employment Type: Full-Time Reports to: Contact Cente...

January 30, 2026 View Details
Buffalo, New York Hybrid internship
Artificial IntelligenceAutomationData AnalysisMicrosoft ExcelCommunicationProject ManagementCustomer ServiceProblem SolvingTechnical SystemsAdaptability

Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for ...

January 30, 2026 View Details
Wichita, Kansas permanent
Customer ServiceCommunication SkillsProblem SolvingCritical ThinkingProduct KnowledgeCash HandlingPOS SystemsTrainingTeamwork

About Us Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits.  As a member-owned institution, our focus is on providing a safe place to sa...

January 30, 2026 View Details
Not specified permanent
SalesforceVonageContact CenterIntelligent WorkspaceTelephonyCRM IntegrationsProject ManagementRisk ManagementTeam Leadership

Role: Contact Center Engagement Lead Experience: 10+ Years Education: Graduate - B.Tech/B.E. - Computers, Electronics/Telecommunication; PG - M.Sc. – Computers, M.Tech - Any Specialization, MCA - Comp...

January 30, 2026 View Details
Mysore, Karnataka Hybrid permanent
Customer ServicePharmacovigilanceCommunicationMedication KnowledgeRegulatory ComplianceCRM SystemsAttention to DetailMultilingualCall HandlingMedical Terminology

Sitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus on innovativ...

January 30, 2026 View Details
Zirakpur, Punjab, India permanent
Call Center LeadershipOutbound Sales ManagementHiring & ScalingPerformance ManagementTraining & Quality AssuranceOperations & SchedulingReporting & CommunicationOutbound Sales MetricsEnglish CommunicationBuilder Mindset

We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our ...

December 16, 2025 View Details
Dallas, Texas, United States Remote permanent
Team LeadershipMentoringMentorshipPeople DevelopmentOperational ExecutionPerformance ManagementBorrower EngagementDocument CollectionConversion RateComplianceBorrower ExperienceCall Coaching

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and st...

December 3, 2025 View Details
Dallas, Texas, United States Remote permanent
Team Leadership & CoachingCall ListeningBorrower EngagementPerformance ManagementCommunication QualityBorrower Follow-through

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and st...

December 3, 2025 View Details

HR Contact Center Advisor

Intel Corporation

Costa Rica, San Jose permanent
Customer ServiceCritical ThinkingProblem-SolvingCommunicationAttention to DetailStakeholder ManagementAdaptabilityProactive ApproachInnovationCollaboration

Job Details: Job Description: This position requires candidates to upload a resume in English; you are welcome to upload multiple versions of your resume if you prefer but an English version of your...

January 28, 2026 View Details
Sahibzada Ajit Singh Nagar, Punjab, India permanent
Call Center LeadershipOutbound Sales ManagementHiring & ScalingPerformance ManagementTraining & QAOperations SchedulingCross-Border CoordinationCustomer ServiceCommunication & Coaching Skills

Description Description We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling d...

November 30, 2025 View Details
Ludhiana, Punjab, India permanent
Call Center LeadershipOutbound Sales ManagementHiring and ScalingPerformance ManagementTraining and QualityOperations and SchedulingReporting and CommunicationCustomer ServiceEnglish Communication

We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our ...

December 16, 2025 View Details
Delhi, Delhi, India permanent
Call Center LeadershipOutbound Sales ManagementTeam BuildingPerformance ManagementTraining and QAOperations and SchedulingReporting and CommunicationEnglish CommunicationTeam Ownership

1. Hire and build the team. Own the full hiring funnel for agents, team leads, and future floor managers, working with internal recruiters and making final hiring decisions. 2. Scale and manage perf...

December 16, 2025 View Details
Multiple Locations Remote permanent
Customer ServiceSupervisionWorkforce ManagementCall CenterPerformance ManagementTrainingConflict ResolutionComplianceLeave Management

SteerBridge Strategies is a CVE-Verified Service-Disabled, Veteran-Owned Small Business (SDVOSB) delivering a broad spectrum of professional services to the U.S. Government and private sector. Backed ...

August 29, 2025 View Details
Location not specified Remote
ExcelSQLSASPythonPowerBIEnglishAnalytical skillsDashboard developmentMultidisciplinary teamworkExecutive reporting

REQ-10101841 12/12/2025 Customer Loyalty Madrid, Spanje ING Bank At ING we are looking for a Contact Center data analyst Your role and work environment: We are looking for a talented and enthusi...

January 26, 2026 View Details
Mississauga, Ontario, Canada permanent
People LeadershipCoachingPerformance ManagementKPIsContinuous ImprovementWFMQuality AssuranceTraining DesignEscalation ManagementCustomer ExperienceStakeholder ManagementCRM Systems

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service deliver...

January 5, 2026 View Details
Montreal, Quebec, Canada permanent
People LeadershipCoachingPerformance ManagementKPIsCustomer ExperienceWFMQuality AssuranceTrainingSystems/toolsReporting

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service deliver...

January 5, 2026 View Details
Canada Remote permanent
People LeadershipCoachingPerformance ManagementKPIsLean/Six SigmaWFMQuality AssuranceTraining DesignCX ImprovementStakeholder ManagementCRMCCaaS Platforms

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service deliver...

December 30, 2025 View Details
American Samoa Remote permanent
People leadershipCoachingPerformance managementKPI-driven operationsQuality improvementTrainingCustomer experience improvementBusiness communicationLanguage (English)Work arrangements (on-site, hybrid, remote)Workforce management fundamentals

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details
Singapore, Singapore, Singapore Hybrid permanent
People LeadershipCoachingPerformance ManagementKPI-driven operationsContinuous ImprovementWFM ToolsQuality AssuranceTraining DesignCustomer ExperienceStakeholder Management

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for a range of mid–senior opportunities across customer operations, sales/service...

December 30, 2025 View Details
United States Remote permanent
People LeadershipCoachingPerformance ManagementKPI-Driven OperationsWorkforce ManagementQuality ImprovementTrainingCustomer ExperienceBusiness CommunicationCRM Platforms

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details
Virginia, United States Remote permanent
People leadershipCoachingPerformance managementKPI-driven operationsWorkforce management fundamentalsQuality improvementTrainingCustomer experience improvementBusiness communicationSystems/tools

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details
South Carolina, United States Remote permanent
People leadershipKPI-driven operationsWorkforce management fundamentalsQuality improvementTrainingCustomer experience improvementBusiness communicationSystems/toolsLanguage proficiencyWork arrangements

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details
North Carolina, United States Remote permanent
People leadershipKPI-driven operationsWorkforce managementQuality improvementTraining and customer experience improvementBusiness communicationCRM systemsTicketing platformsContact center platformsDialersWFM toolsQA platforms

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details
Nebraska, United States Remote permanent
People leadershipCoachingPerformance managementKPI-driven operationsWorkforce management fundamentalsQuality improvementTrainingCustomer experienceBusiness communicationSystems/tools

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details
Massachusetts, United States Remote permanent
People LeadershipCoachingPerformance ManagementKPI-Driven OperationsContinuous ImprovementWorkforce ManagementCustomer ExperienceQuality AssuranceTraining and OnboardingSystems/tools

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details
Indiana, United States Remote permanent
People leadershipCoachingPerformance managementKPI-driven operationsQuality improvementTrainingCustomer experienceLanguage (Professional English)Work arrangements (On-site, hybrid, remote)

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details
Delaware, United States Remote permanent
People leadershipCoachingPerformance managementKPI-driven operationsQuality improvementTrainingCustomer experienceCRMTicketing platformsContact center platforms

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details
California, United States Remote permanent
People leadershipCoachingPerformance managementKPI-driven operationsQuality improvementTrainingCustomer experienceCRMTicketing platformsContact center platforms

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operati...

December 30, 2025 View Details