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Not specified permanent
Customer ObsessedHungryIndependentBusiness Acumen

Tier 1 Technician (in-office) About Clearbridge At Clearbridge, we solve business problems through IT. We're a fast-paced, high-growth managed services provider with operations across BC, Alberta, a...

January 30, 2026 View Details
Not specified permanent
Customer ObsessedHungryIndependentBusiness Acumen

Tier 1 Technician (based in Kent, WA) About Clearbridge At Clearbridge, we solve business problems through IT. We're a fast-paced, high-growth managed services provider with operations across BC, Al...

January 30, 2026 View Details
Balewadi, Pune Hybrid permanent
Network OperationsTrouble Ticket ManagementProactive MonitoringCustomer EscalationVendor ManagementReportingInventory ManagementPlanned Preventative MaintenanceOptical CommunicationMPLS

About EXA   EXA Infrastructure is a portfolio company of I Squared Capital and the largest dedicated digital infrastructure platform connecting Europe and North America and owns 125,000 kilometres of...

January 30, 2026 View Details
Not specified permanent
Customer Success ManagementStrategic Relationship BuildingAccount ManagementData AnalysisRisk MitigationRevenue GrowthUpsellingOnboardingProduct AdoptionCustomer Advocacy

Eltropy is seeking a strategic and results-oriented Tier-1 Customer Success Manager (CSM) to manage a portfolio of roughly 20 high-impact financial institution customers, including top-tier credit uni...

January 30, 2026 View Details
Plovdiv, Plovdiv permanent
English FluencyComputer LiteracyAttention to DetailMulti-taskingShift AvailabilityZendesk ExperienceFinancial Knowledge

About Us Our mission is to help organizations grow, evolve, and thrive. By integrating modern technology with the best people, we drive businesses forward in sustainable and smart ways. We do this by...

January 30, 2026 View Details
Bacolod City, Negros Occidental Hybrid permanent
Tier 1 SupportTicket ManagementDocumentationTroubleshootingPhone CommunicationTeam CollaborationSLA ManagementIPv4 NetworkingEnglish Proficiency

The Support Engineer, Tier 1 position is an ideal opportunity to begin your career in telecommunications with a global in-house company. A Support Engineer is responsible for responding to tickets and...

January 30, 2026 View Details
Barranquilla, Atlantico permanent
English ProficiencyIT Service Desk ExperienceActive DirectoryMicrosoft ApplicationsIncident ManagementService Level AgreementsUser Account ManagementEmergency Voice-Mail Monitoring

The Help Desk Analyst will provide global technical assistance to our client's employees and sites, addressing technology-related issues. This role involves offering support for various IT needs, mana...

January 30, 2026 View Details
Kuala Lumpur, Malaysia permanent
NetworkingFirewallsTCP/IPCiscoProject ManagementNetwork diagnosticsBGPSNMPVPNMPLS

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

January 30, 2026 View Details
Mumbai, India internship
PythonTensorFlowPyTorchDockerAzureSQLNumPyPandasScikit-learn

Key Responsibilities ● Support the design and development of AI agents and automation tools. ● Assist in training and testing machine learning and deep learning models using frameworks like TensorFlow...

January 30, 2026 View Details
Kuala Lumpur, Malaysia permanent
Network MonitoringIncident ResponseTroubleshootingSystem MaintenancePerformance OptimizationDocumentationCoordinationTrainingCompliance

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

January 29, 2026 View Details
Canada (Montreal) Hybrid permanent
Customer ServiceProblem SolvingCommunicationAnalytical SkillsTechnical KnowledgeEscalation ProceduresDocumentationTraining

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovati...

January 28, 2026 View Details
Remote, US-Based Remote permanent
ServiceNowMS OfficeWindowsIncident ManagementProblem ManagementService RequestsRemote Control ToolsTicket EscalationTicket UpdatingCustomer Support

Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cy...

September 26, 2022 View Details
Durham, NC permanent
Customer ServiceTechnical Problem-SolvingCloud EnvironmentWindows EnvironmentVirtual WorkstationsInfrastructure MonitoringSystem Health ChecksTicketing SystemsChange ManagementInventory Management

Siepe is a fast-growing technology company headquartered in Dallas, TX – focused on helping investment managers turn complexity into clarity. We build software and data solutions that give hedge funds...

December 23, 2025 View Details
Austin, Texas permanent
Data Center Equipment TroubleshootingServer InstallationNetworking CablingClient Service InstallationsInfrastructure Alarm ResponseChange Control CompliancePreventative MaintenanceInfrastructure OptimizationCabinet Infrastructure ResolutionTechnical Knowledge Sharing

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been success...

December 9, 2025 View Details
Omaha, Nebraska permanent
Data Center Equipment TroubleshootingServer InstallationNetworking Equipment SetupClient Service InstallationsAlarm ResolutionChange Control CompliancePreventative MaintenanceInfrastructure OptimizationFacilities KnowledgeTeam Collaboration

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been success...

January 6, 2026 View Details
New Jersey - Remote permanent
LeadershipGrowth StrategyBanking KnowledgeSales ManagementCustomer RelationshipsPipeline DevelopmentRegulatory ComplianceTeam MentoringRevenue TargetingInnovation Culture

Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the ...

November 20, 2025 View Details
New York - Remote permanent
LeadershipTeam ManagementAfter Action ReviewsInstrumentationStrategic PlanningProduct CollaborationCommunicationTalent RecruitmentPlaybook Development

Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the ...

January 2, 2026 View Details
Barcelona Hybrid permanent
Customer ServiceTechnical AptitudeTroubleshootingSLAsDocumentationContinuous Learning

Who we are Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Se...

January 8, 2026 View Details
Barcelona Hybrid permanent
Customer ServiceTechnical AptitudeProblem-SolvingCommunicationSLA ManagementDocumentation

Who we are Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Se...

January 8, 2026 View Details
Czech (Prague) Hybrid permanent
Customer ServiceCommunicationProblem SolvingAnalytical SkillsTeamworkProduct KnowledgeDocumentationRoot Cause AnalysisTraining DevelopmentInitiative

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovati...

December 8, 2025 View Details
Chennai permanent
Technical SupportTroubleshootingSoftware ResolutionCustomer SupportKnowledge ApplicationComplianceCommunicationDocumentationCollaborationTraining

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech c...

June 30, 2025 View Details
Lisbon Hybrid permanent
Technical SupportSoftware TroubleshootingCustomer ServiceProblem-SolvingComplianceCommunicationCollaborationKnowledge BaseDocumentation

ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achie...

July 11, 2025 View Details
Ashburn, VA Hybrid permanent
NOCTier 1OperationsIncident ManagementService Level AgreementsMonitoring SystemsTicketing SystemsCCNAFederal Systems

CWS seeks a NOC Tier 1 Shift Lead to supervise the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract Tier 1 NOC technicians. The NOC Tier 1 Shift Lead supervises the ...

November 26, 2025 View Details
Sant Cugat del Valles, Barcelona, Spain permanent
Deep Understanding of Software PortfolioClient EngagementCustomized Software SolutionsProposal PreparationClient RetentionUpselling/Cross-sellingData AnalyticsTelemetry InsightsCross-Functional CollaborationFeedback GatheringRegulatory Compliance

Presales Software Sales Consultant Tier 1 - DACH Description - Job Summary This role is responsible for driving client retention through upselling and cross-selling and sharing technical insights f...

January 25, 2026 View Details
Location not specified
IT/SoftwareCloudDatabasesDatabases (SQL Server)FrameworksDevOpsITSecurityCustomer ServiceData Analytics

Job Summary This role is responsible for driving client retention through upselling and cross-selling and sharing technical insights for product improvement. The consultant creates proposals and desi...

January 23, 2026 View Details
Sant Cugat del Valles, Barcelona, Spain permanent
IT/SoftwareCustomer ServiceProposalsUpsellingCross-sellingData AnalyticsTelemetryComplianceTrainingFinance

Presales Software Sales Consultant Tier 1 - DACH Description - Job Summary This role is responsible for driving client retention through upselling and cross-selling and sharing technical insights f...

January 24, 2026 View Details
Guatemala permanent
Hardware & Software KnowledgeProblem Solving SkillsCustomer ServiceCommunication SkillsRemote Desktop ApplicationsHelp Desk SoftwareVoIP TechnologyTroubleshootingTicket Management

As Tier1 Tech Support, The main role is to provide support post-installation to our Business VoIP customers you can be a part of this vital group by demonstrating your ability to resolve any technical...

May 26, 2022 View Details
Querétaro, Querétaro, 76160 permanent
OrganizationEffective CommunicationNegotiationRelationship ManagementTime ManagementProactivityCustomer ServiceCredit AnalysisCredit Portfolio ManagementRegulatory KnowledgeOperational Risk Model

Fecha límite para apuntarse: 2026-01-30 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio ...

January 17, 2026 View Details

SOC Analyst - Tier 1

Accenturefederalservices

St. Louis, MO permanent
SIEM ToolsSecurity Incident ResponseThreat IntelligenceIncident TriageDocumentationInvestigation TrackingAutomationScriptingCertifications

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purp...

January 16, 2026 View Details
2 Locations permanent
Effective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer CentricityFinancial ModelingRisk AnalysisNegotiationTraining & Enablement

Global Account Operations Manager (with German skills preferred) - Global Tier 1 Description - Job Summary • This role is responsible for managing relationships with large accounts and partners, addre...

January 5, 2026 View Details
2 Locations permanent
Customer EngagementTechnical Solution DesignProof-of-Concept ManagementTechnical DocumentationCompetitive AnalysisCustomer FeedbackBusiness Case DevelopmentIndustry AwarenessTraining FacilitationCertifications

Presales Technical Consultant Tier 1 – DACH (m/f) Description - This role is responsible for building strong customer relationships and tailoring technical solutions for their unique business needs wh...

January 4, 2026 View Details

Tier 1 Systems Administrator

Darkwolfsolutions

Herndon, VA permanent
LinuxWindowsmacOSCompTIA Security+JiraBashPythonDevOpsUbuntuMicrosoft Windows

Dark Wolf Solutions is looking for a Tier 1 Systems Administrator to provide support across the company. This position will require on-site support in Herndon, VA. Responsibilities include: • Monitor...

December 22, 2025 View Details
New Haven, CT (HQ) Remote permanent
Customer ServiceTroubleshootingWindowsmacOSAzure ADM365Intune

ABOUT US There are more than 9 million immunocompromised people in the United States. Almost half a million of those represent a population that are moderately to severely immunocompromised and at hi...

December 17, 2025 View Details
Lexington, KY (Lexington, KY, North Bethesda, MD) permanent
Customer ServiceTechnical SupportDiagnose IssuesSoftware InstallationNetwork ConnectivityVPN SupportIT Equipment LifecycleOnboarding/OffboardingDocumentationCollaboration

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufact...

December 16, 2025 View Details
Gilching, Bayern, Germany permanent
Technical SupportTicketing SystemJiraCommunicationGermanEnglishDocumentationProcessesCollaborationCustomer SuccessLicense ManagementRMA Processes

As a Technical Support Manager (Tier 1), you are part of the global support team and serve as the first point of contact for our customers regarding technical inquiries. You resolve the majority of re...

January 30, 2026 View Details
Bangalore, INDIA (India) Remote permanent
ITSecurityDesktop SupportIncident ResponseTicketing SystemsEmployee OnboardingHardware TroubleshootingSoftware InstallationData EntryShift Management

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that e...

December 12, 2025 View Details
Remote Remote permanent
IT SupportTriageTier 1 SupportCustomer ServiceSLA ManagementTechnology KnowledgePrioritizedEscalations

At Worksighted – a Thrive Company, we are passionate about helping people do their best work. Over the past few years, we have grown significantly as our remote work capabilities and nationwide techno...

December 2, 2025 View Details
New Haven, CT (HQ) Remote permanent
WindowsmacOSAzure ADIntuneJamf

ABOUT US There are more than 9 million immunocompromised people in the United States. Almost half a million of those represent a population that are moderately to severely immunocompromised and at hi...

November 25, 2025 View Details
Anywhere, USA Remote permanent
SalesforceTechnical SupportTroubleshootingBasic DebuggingKnowledge ManagementConfiguration ManagementCustomer_SuccessSalesProductDevelopment

About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating...

November 19, 2025 View Details
Frankfurt freelance
NetworkingWindowsLinuxWi-FiPrinter TroubleshootingCustomer Servicedata documentation

Who We Are Welcome to Jolera, where traditional managed services transform into extraordinary IT adventures! For over 20 years, we’ve been the backstage tech wizards for MSPs & IT solution providers ...

November 13, 2025 View Details
North Bethesda, MD permanent
Customer ServiceIT SupportProblem SolvingTechnical TroubleshootingWindowsmacOSMicrosoft IntuneOktaSlackVPN

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufact...

November 10, 2025 View Details
Bogota, Colombia (COLBOG0096-COL Bogotá Calle 96 No13ª-21) permanent
BMC HelixCustomer ServiceData EntryAttention to DetailProcess PaymentsPolicy ComplianceStay InformedCollaborationDocumentationTime Management

FUNCIONES ESENCIALES: • Responder a las consultas de los empleados de manera rápida y precisa a través del sistema BMC Helix, proporcionando información clara y concisa. • Escalar consultas compleja...

August 27, 2025 View Details
Hørsholm, Sjælland, Denmark permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationAttention to DetailDocumentationTicketing SystemRemote SupportQA FeedbackPrioritization

Do you have a passion for customer support? Do you thrive by working closely with customers across borders? Then, we can offer you an exciting opportunity. At Trackman we are growing, as we are const...

January 30, 2026 View Details