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Support Operations Analyst

Tutorintelligence

Watertown, MA permanent
SQLExcelDashboardData AnalysisProcess ImprovementCollaborationCommunicationAutomationProcess DocumentationIncident Response

The Company: We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by c...

November 12, 2025 View Details
Singapore, Singapore (Singapore ) permanent
Customer ServiceRegulatory ComplianceKYC/AMLTrainingSOP DevelopmentMetrics TrackingCross-functional CollaborationProblem-solvingProduct KnowledgeEscalation Management

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by c...

January 22, 2026 View Details
Kuala Lumpur, Malaysia (Singapore ) permanent
Customer ServiceRegulatory ComplianceTraining and DevelopmentProblem SolvingCross-Functional CollaborationMetrics TrackingKYC/AMLProduct KnowledgeSOP DevelopmentRisk Management

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, ...

January 22, 2026 View Details
Bengaluru (India Locations) permanent
Customer ServiceTroubleshootingProcess ImprovementOperationsProduct KnowledgeFinancial IndustryCollaborationUser ExperienceProblem SolvingInnovation

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept p...

January 20, 2026 View Details
Mexico City (Mexico Locations) permanent
Operations ManagementTeam LeadershipRecruitmentPerformance ManagementProcess ImprovementCulture BuildingGoal SettingCustomer ServiceProblem Solving

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to acce...

January 20, 2026 View Details
Mexico City (Mexico Locations) permanent
OperationsRecruitmentTeam ManagementCoachingMentoringPerformance MetricsProcess ImprovementRisk MitigationCulture BuildingUser Experience

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to acce...

January 20, 2026 View Details
Germany (remote) Remote permanent
LinuxNetworkingREST APIKubernetesYAMLIncident ManagementCustomer SupportDocumentationCommunicationEmpathy

Your role: We are a leading SaaS provider in our field and operate a large number of customer environments in our cloud. To ensure the smooth operation of these environments, we are looking for a Supp...

July 21, 2023 View Details
Camp Lejeune, North Carolina permanent
Technical SupportInstructionTrainingSOF Tactical CyberCLILinuxWindowsShell scriptingProgramming LanguagesPythonOSI ModelNetwork Security

Threat Tec, LLC, a rapidly growing Veteran-Owned Business, is the leader of Operational Environment (OE) replication and Threat Emulation/Wargaming solutions. Threat Tec brings innovative thinking and...

December 11, 2025 View Details
Casablanca, Morocco permanent
Operation ManagementCustomer ServiceCRM SystemsPerformance AnalysisKPIs ManagementLean ManagementTeam LeadershipProblem SolvingCommunication SkillsStrategic Thinking

Nous sommes une start-up dynamique spécialisée dans la livraison, et nous recherchons un(e) Customer Support Operations Manager passionné(e) par l'expérience client pour rejoindre notre équipe. Si vou...

August 26, 2025 View Details
San Francisco, CA (San Francisco ) permanent
OperationsEnablementProcess ImprovementTraining ProgramsAI StrategyData AnalysisDashboard CreationCustomer ExperienceFeedback LoopsCollaboration

Amplitude is the leading digital analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences...

January 21, 2026 View Details
Bengaluru, Karnataka, India (Bangalore) permanent
iPhoneiOSApple IDData TransferTroubleshootingSD CardData IntegrityGadget ManagementTech SupportGoogle Sheets

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, a...

January 21, 2026 View Details
London (London, UK) permanent
Graph DatabasesData AnalysisCustomer SupportOperations ManagementInfrastructureDiagnosticsScriptingTool Development

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Cu...

January 19, 2026 View Details
London permanent
DevOpsInfrastructureCloudKubernetesDockerGitCI/CDAutomation

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Cu...

January 19, 2026 View Details
Mumbai (India, The Philippines) Remote permanent
Customer ServiceProblem SolvingCommunicationAccount ManagementProcess ImprovementData AnalysisDocumentationTeam CollaborationProject ManagementCustomer Feedback

About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A f...

January 14, 2026 View Details
The Philippines (Remote) (India, The Philippines) Remote permanent
Customer ServiceHelpdeskSystem ManagementAutomationKnowledge Base ManagementQuality ControlReportingProcess OptimizationDocumentation

About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A f...

January 14, 2026 View Details
Richmond, VA (Engineering and Production Facility) permanent
Customer ServiceLeadershipOperational ExcellenceTechnical KnowledgeProcess ImprovementTeam ManagementMetrics AnalysisBudget ManagementOutsourced Team ManagementNetwork Operations

The Opportunity InCharge Energy is seeking a Director of Support Operations to lead and grow our support organization, including call center operations, while driving operational excellence and a cus...

January 12, 2026 View Details
USA - JB Lewis-McChord, WA permanent
Customer ServiceLeadershipCross-functional TeamsAviation MaintenanceModificationsProblem ResolutionCommunicationTeam BuildingNegotiationTime Management

Product Support Operations Manager (Retrofit, Repair, Mod & Maintenance) Company: Boeing Aerospace Operations Boeing Global Services is seeking a C-17 Product Support Operations Manager for Recovery a...

January 6, 2026 View Details
USA Remote permanent
Team Leadership & DevelopmentOperations & Resource PlanningPerformance & Metrics ManagementVoice of the Region

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify an...

November 25, 2025 View Details
Austin, TX (Austin - United States) Hybrid permanent
SQLData ValidationData IntegrityData ExtractionData TransformationDashboard DevelopmentAI Performance AnalysisCustomer Interaction Trend AnalysisMetric DefinitionDocumentation

About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-chan...

December 29, 2025 View Details
US AZ - Remote Remote permanent
Strategic PlanningRoadmapExecutionGovernanceTeam ManagementProcessImprovementOperationalExcellenceCustomerExperienceDataDrivenDecisionMakingCommunication

The Strategic Support Operations Manager plays a critical role in shaping and optimizing the operational engine behind Asana’s Global Support Organization. As a key member of the Support Excellence &a...

December 23, 2025 View Details
Remote Remote permanent
PythonSchedulingQuality ManagementDocumentationDashboardsStaffing ForecastingDevOps

At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health...

December 23, 2025 View Details
United States (Remote) Remote permanent
Customer ServiceSQLZendeskChatbotDashboardReportingAutomationProcess OptimizationAICross-functional Collaboration

Who We Are Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seaml...

December 17, 2025 View Details
AU - HQ - NSW Remote permanent
Customer ServiceOperational EfficiencyAutomationAIData AnalysisProcess OptimizationScalable SystemsPatient-CentricPerformance StandardsTeam Leadership

We’re making good health last a lifetime. More than 1 billion people globally live with preventable conditions that shorten their healthy years. Eucalyptus (or Euc for short) builds digital clinics t...

December 11, 2025 View Details
CA - San Francisco; FL - Jacksonville; NY - New York City; UT - Cottonwood Heights (UT - Cottonwood Heights) Remote permanent
SalesSupport OperationsSOPsReportingTableauSalesforceGenesysRoot Cause AnalysisControlsCustomer ServiceRFPsMarketing Sites

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We...

December 11, 2025 View Details
Bangalore, India (Bangalore HQ, Chennai Regional Office) permanent
AnalyticalProcess-OrientedData AnalysisReportingCustomer Support SoftwareTicketing SystemsQuality AssuranceCollaborationProblem-SolvingCompliance

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that ...

December 9, 2025 View Details
Mountain View, California, US permanent
Logistics ManagementEnd-to-end ProcessProject ManagementRisk MitigationComplianceInventory ManagementCross-Jurisdiction CoordinationStakeholder CommunicationProcess ImprovementRegulatory Analysis

Snapshot Join the Workplace, Innovations & Experience Team as a Logistics Manager accelerating Google DeepMind’s access to mission-critical assets. You will be the trusted expert, responsible for...

December 9, 2025 View Details
San Francisco, CA | New York City, NY | Seattle, WA (San Francisco, CA) Hybrid permanent
Program ManagementSystem DesignOperational ExcellenceAI Native SupportConversational Flow DesignData AnalysisAutomation OpportunitiesCross-Functional Project ManagementTicketing SystemsAI Integration

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

November 22, 2025 View Details
United States (Remote) (Remote US) Remote permanent
Technical Program ManagementProduction OptimizationOperational ExcellenceSystem IntegrationsCustomer ExperienceWorkflow StandardizationAutomation SolutionsWork Order AutomationData flows management (Kafka)Technician Training

Who We Are: At Formic, we’re on a mission to revolutionize American manufacturing and create more abundance in the world. We believe in continuing the American legacy of innovation by making automati...

November 21, 2025 View Details
Hyderabad, Telangana, India (Hyderabad, India) permanent
Customer ServiceOperationsProcess ImprovementData AnalysisReportingDashboardsProcess DocumentationGaps IdentificationAudit ProcessesCross-functional Collaboration

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile...

November 4, 2025 View Details
Remote, United States (United States) Remote permanent
Data AnalysisReportingAnalyticsProcess ImprovementAutomationAI AdoptionPerformance MeasurementBudget ManagementStrategic Problem SolvingTeam Leadership

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterpr...

October 31, 2025 View Details
Remote - USA Remote permanent
Operations ManagementTech Stack & Data ManagementProcess OptimizationAutomationAI ImplementationSystem IntegrationData SynchronizationCustomer ExperienceStrategic Planning

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical mome...

October 10, 2025 View Details