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Calgary, Alberta, Canada contract
ServiceNowCSMTechnical LeadDeveloperDesignCreateConfigureImplementCustomer Service ManagementCase ManagementAccount ManagementEntitlements

The ServiceNow CSM (Customer Service Management) Technical Lead / Developer to design, create, configure, and implement ServiceNow CSM solutions to meet business needs. This position requires technica...

January 5, 2026 View Details
Belfast, Northern Ireland, United Kingdom Remote permanent
ITILOperationalExperienceITIL 4 FoundationISO9000Configuration ManagementSoftware Asset ManagementIncident ManagementDemand ManagementKnowledge ManagementProblem ManagementChange Management

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serv...

November 25, 2025 View Details
London, England, United Kingdom permanent
Customer ServiceObservabilityDashboardsReportingGrafanaNew RelicKPIService ManagementInfluenceInnovation

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of s...

January 5, 2026 View Details
London, England (Angel Lane) permanent
Clinical Services ManagementStakeholder ManagementStrategic GovernanceSolution RoadmappingMarket TrendsRisk ManagementAutomationAIOpsObservabilityAdvanced SIEM Alert Filtering

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

February 6, 2026 View Details
Patuxent, MD, United States permanent
National Security ClearanceSystem DevelopmentITSM ConfigurationWorkflow AutomationProblem ManagementChange ManagementIncident ManagementConfiguration ManagementService MapsProcess Optimization

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, ...

January 27, 2026 View Details
Hradec Kralove, , Czechia Remote permanent
LeadershipService ManagementITILProcess ImprovementSupplier ManagementCloudCrisis ManagementCommunicationRisk ManagementService Level Agreements

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our su...

December 11, 2025 View Details
Singapore, , Singapore permanent
Process DesignIncident ManagementProblem ManagementChange ManagementOrder Management PlatformsService Level ManagementIT Asset ManagementContinuous ImprovementTrainingITSM toolset configuration

NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and&...

April 10, 2025 View Details
Tampa, FL, United States contract
Capacity PlanningNovell IDM 4.0.1Application IntegrationsRelease ManagementProblem Management

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable cand...

May 1, 2015 View Details
Lexington, MA, United States permanent
Patient AdvocacyCME ReimbursementEnrollment TrackingTeam CollaborationMedicare Transition ManagementStakeholder CommunicationProject researchCustomer Support

Responsibilities Describe the essential job duties. After each, provide an estimate of the percent of time typically devoted to each responsibility (use increments of 5%, all time spent should total t...

August 30, 2017 View Details
Abu Dhabi, Abu Dhabi, United Arab Emirates permanent
APM ToolsAppDynamicsSplunkPowerBIServiceNowITILCommunication

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through di...

January 11, 2024 View Details
Itasca, IL, United States Remote permanent
Account PlanningCustomer Relationship ManagementSales StrategyProduct KnowledgeCloud SolutionsRenewal ManagementBusiness DevelopmentAccount ManagementAI-driven SolutionsInnovative Thinking

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to ...

October 27, 2025 View Details
Itasca, IL, United States Remote permanent
Sales StrategyCustomer Relationship ManagementNeeds AssessmentContract NegotiationRegulatory ComplianceMarket AnalysisTeam Collaboration

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to ...

December 22, 2025 View Details
Itasca, IL, United States Remote permanent
Strategic Account ExecutiveEnterprise SoftwareLead GenerationBusiness DevelopmentQualificationBusiness AnalysisVision ScreeningsPresentationsProject ManagementNegotiation

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to ...

January 8, 2026 View Details
Itasca, IL, United States Remote permanent
Strategic PlanningLeadershipSales StrategyTeam ManagementRevenue GrowthAI ImplementationCustomer ServiceGlobal OperationsInnovation

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to ...

January 8, 2026 View Details
Plano, TX, United States contract
Reliability MonitoringHPE BSMHP UCMDBServiceNowCA SpectrumSBOMNagios

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd larg...

March 21, 2016 View Details
Leeds, England, United Kingdom Hybrid permanent
ITIL 4 FoundationCustomer ServiceCommunicationProblem SolvingData AnalysisProcess ImprovementReporting softwareCollaborationGovernanceOn-call Support

Netcompany is one of the fastest growing technology companies in the UK, recognised for disrupting the marketplace and helping to transform the IT sector. We deliver IT Transformation and Delivery ser...

February 3, 2026 View Details

IT Service Management (HEAT)

SATechnologiesInc4

Boston, MA, United States contract
CustomizationConfigurationAdministrationCMDBIntegrationWorkshopsDesignDevelopAutomationAssessmentAnalysisMicrosoft Management Platforms

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance. • Customization, configuration, and administra...

June 15, 2015 View Details
Redmond, WA, United States permanent
Exchange AdministrationWindows ServersActive Directory administrationDNSPatch ManagementBackup softwareNetwork applicationsWeb serversEmail serversFirewallsDatabasesFile shares

Position Title: Site reliability engineer -SMTP Service Management Location: Redmond, WA Hire Type: Full Time Only   Job Description:- Role Site reliability engineer -SMTP Service Management  Man...

April 27, 2016 View Details
Plano, TX, United States contract
Competitive MonitoringHP BSM Software SuiteUCMDBServiceNowCA SpectrumTaxonomy CSOMNagiosService Provider Management

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd larg...

March 19, 2016 View Details
Plano, TX, United States contract
HP BSM Software SuiteHPE SiteScopeTaxonomy CSOMNagiosUCMDBServiceNowHPE BPMPythonJython

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd larg...

April 20, 2016 View Details
Sofia, Sofia City Province, Bulgaria permanent
Service ManagementOperational ExcellenceProcess TransformationOrganizational ChangeDigital TransformationServiceNowProcess StandardizationGovernanceBusiness PartneringStakeholder EngagementMigration StrategiesKnowledge Management

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our g...

February 5, 2026 View Details
Memphis, TN, United States contract
Service Provider ManagementITILRequirements gatheringProblem ManagementIncident ManagementEvent ManagementChange ManagementWorkshop EnvironmentProcess LettersAs-Is analysis

Job Description Client is looking for a consultant, preferable ITIL certified, who will work with the client to review the existing ITSM program and processes, provide gap analysis and lead the imple...

September 17, 2015 View Details
Levallois-Perret, IDF, France permanent
Process ExcellenceProcess AssessmentProcess AnalysisProcess DesignServiceNow DevelopmentProcess studyWorkshop FacilitationActive ListeningITILServiceNow

Devoteam est une entreprise de conseil en technologies, cloud, cyber, IA et développement durable opérant dans plus de 25 pays. Née dans la tech il y a près de 30 ans, Devoteam guide ses clients dans...

November 12, 2024 View Details
Frankfurt am Main, HE, Germany Hybrid permanent
Customer ServiceStrategic ConsultingSolution ImplementationConsultation ManagementProcess DefinitionRe-engineeringGap AnalysisDigital TransformationHybrid Working

Wir fördern Dein persönliches Wachstum, gemeinsamen Erfolg und neue Innovationen.  Mit über 25 Jahren Erfahrung, mehr als 10.000 Tech-und Business Leadern weltweit und rund 5.000 unterschiedlich...

January 8, 2026 View Details
München, BY, Germany Hybrid permanent
Customer ServiceProblem SolvingStrategic PlanningDigital TransformationServiceNowConsultingConsultation ManagementTeam LeadershipBusiness Process Knowledge ManagementMentorship

Wir fördern Dein persönliches Wachstum, gemeinsamen Erfolg und neue Innovationen.  Mit über 25 Jahren Erfahrung, mehr als 10.000 Tech-und Business Leadern weltweit und rund 5.000 unterschiedlich...

January 8, 2026 View Details
Location not specified Remote
JiraJira Service Managementworkflow designprocess automationintegrationcustomizationtechnical documentationtraininguser supportproject management

Workload: 80–100% You read “Jira” and say “Jee-ra”. Your favorite sport is script-running. You believe in Rovo. For you, both electric cars and nuclear energy belong to our future. You are the perso...

February 6, 2026 View Details
Location not specified Remote
JiraService ManagementWorkflow DesignAutomationIntegrationCustomizationConfigurationTrainingDocumentationUser SupportAdministrationTechnical Support

Workload: 80–100% You read “Jira” and say “Jee-ra”. Your favorite sport is script-running. You believe in Rovo. For you, both electric cars and nuclear energy belong to our future. You are the perso...

February 6, 2026 View Details
Santa Clara, CALIFORNIA, United States Hybrid permanent
LeadershipMentorshipUX DesignProduct LifecycleUser NeedsCollaborationBest PracticesFeedbackCareer Development

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

January 27, 2026 View Details
Addison, TEXAS, United States Remote permanent
ServiceNow PlatformCRMWorkflows OptimizationField Quality ManagementProcess DefinitionProcess ImprovementProcess AnalysisCustomer EducationConfiguration vs CustomizationTechnical ConsultingWorkshop FacilitationUser Story Assessment

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

February 5, 2026 View Details
Jundiaí, SP, Brazil Hybrid contract
HR Service DeliveryGovernancePayrollVendor ManagementStakeholder ManagementSystem SupportProject ManagementSAP HCM

Continental develops pioneering technologies and services for the sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intellig...

January 22, 2026 View Details
bundesweit, , Germany Hybrid permanent
IT Service ManagementTarget Operating ModelsServiceNowIT ConsultingGovernanceITIL FrameworkStakeholder EngagementData UtilizationArtificial Intelligence

Gestalte gemeinsam mit uns die Zukunft – Driving meaningful impact In einer Welt im Wandel, geprägt von neuen Technologien, der Dringlichkeit nachhaltigen Handelns und globalen Umbrüchen, stehen Unte...

February 2, 2026 View Details
Chintamani, KA, India permanent
Customer ServiceProcess AnalysisTroubleshootingField SupportAccount ManagementProfitabilityComplianceSafetyEHSVendor Management

About Veolia Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that...

November 24, 2025 View Details
Athens, Attica, Greece permanent
EnglishIT systemsIncident analysisSystem documentationCommunication skillsFrench or DutchMicrosoft OfficeWeb Technologies

Are you fluent in English with a passion for Internet/Web Technologies? Join us in Athens and become part of our team as a Service Management Support Officer. You'll play a vital role in providing sup...

February 2, 2026 View Details
Berlin, BE, Germany Hybrid permanent
ITILServiceNowITSMProcess DevelopmentProcess OptimizationMetricsInterface ManagementTrainingQuality AssuranceAgile EnvironmentProject ManagementIT Applications

Möchtest Du Deine Ideen in nutzbringende und sinnvolle Technologien verwandeln? Ob im Bereich Mobility Solutions, Consumer Goods, Industrial Technology oder Energy and Building Technology – mit uns ve...

January 28, 2026 View Details
Frankfurt am Main, HE, Germany Hybrid permanent
ITILServiceNowITSMProcess ManagementQuality AssuranceInterface ManagementTrainingCommunicationAgile Service ManagementSystems KnowledgeCertifications

Möchtest Du Deine Ideen in nutzbringende und sinnvolle Technologien verwandeln? Ob im Bereich Mobility Solutions, Consumer Goods, Industrial Technology oder Energy and Building Technology – mit uns ve...

January 28, 2026 View Details
Magdeburg, SA, Germany Hybrid permanent
ITILServiceNowITSMProcess DevelopmentProcess OptimizationQuality AssuranceTrainingCommunicationGermanEnglishCOBIT

Möchtest Du Deine Ideen in nutzbringende und sinnvolle Technologien verwandeln? Ob im Bereich Mobility Solutions, Consumer Goods, Industrial Technology oder Energy and Building Technology – mit uns ve...

January 28, 2026 View Details
Leipzig, SN, Germany Hybrid permanent
ITILServiceNowITSMProcess ImprovementProcess FacilitationMetricsInterface CoordinationTrainingQuality AssuranceAgile

Möchtest Du Deine Ideen in nutzbringende und sinnvolle Technologien verwandeln? Ob im Bereich Mobility Solutions, Consumer Goods, Industrial Technology oder Energy and Building Technology – mit uns ve...

January 28, 2026 View Details
Singapore, Singapore, Singapore contract
Service Delivery ManagementIncident and Problem ManagementService ImprovementVendor and Contract ManagementReporting and AnalysisStakeholder EngagementCompliance and GovernanceChange ManagementAnalytical ThinkingAdaptability and Resilience

The Service Management Officer plays a pivotal role in ensuring the seamless delivery and continuous improvement of IT and business services within the organization. This individual acts as a bridge b...

October 10, 2025 View Details
Atlanta, Georgia - USA (United States of America) Hybrid permanent
ITService ManagementIncident ManagementProblem ManagementChange ManagementService Level ManagementProject ManagementCommunicationTeamworkTechnical Understanding

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help busine...

January 30, 2026 View Details
Remote, Germany Remote Freelance
SAP Social Service ManagementModellingARISBMC-Remedy ARSServiceNowTalent ManagementCustomizingERPSoftware ArchitectureSecurity ConceptsSecurity/DMZ Architecture

We are looking for an experienced Senior Architect to develop an SAP Social Service Management application for a remote project in Nürnberg, Germany....

January 31, 2026 View Details

Sr. Engineer - Service Management

Hitachidigitalservices

New Delhi (New Delhi, India) Hybrid permanent
ITSM ProcessesITILProcess OwnershipBusiness AnalysisRequirements GatheringProcess ImprovementProcess MetricsStakeholder ManagementIncident ManagementChange Management

Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to beco...

January 26, 2026 View Details
München, Germany Agency contract
IT Service ManagementProject ManagementService-Life-Cycle PhasenReportingService-Level ManagementITILProject Management MethodikenSAPDeutsch (C2)Englisch (B1)

As a Senior IT Expert (m/w/d) in Munich, Germany, you will be responsible for overseeing all IT-related tasks in the Service Management department, ensuring successful project execution, customer sati...

January 30, 2026 View Details
Kuala Lumpur permanent
Disaster RecoveryBusiness Continuity ManagementIncident ManagementProblem ManagementChange ManagementRoot Cause AnalysisDocumentationAnalytical ThinkingStakeholder CommunicationReporting

Role Summary We are looking for a Service Management Specialist to support and govern IT service continuity, operational resilience, and service assurance across enterprise environments. This role wi...

January 7, 2026 View Details
Berlin Dresden, Germany Freelance
Service ManagementITILProcess ImprovementStabilizationService DocumentationGovernanceCommunicationDeutschManaged Service

A Senior IT Service Management Consultant is required to analyze and improve existing Service Management structures and processes, with a focus on stabilizing operational service flows and ensuring th...

January 29, 2026 View Details
Costa Rica permanent
LeadershipAsset ManagementProcess OptimizationITILKPIsComplianceData ManagementCollaborationRisk ManagementSustainability

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

January 29, 2026 View Details
United States Remote permanent
Project ManagementService ManagementNATO RegulationsNCIA PoliciesTime ManagementCost ManagementQuality AssuranceESOC IntegrationTechnical SupportDocumentation

SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is an ISO certified international Information Technology consulting and Engineerin...

December 9, 2025 View Details
Mountain View, CA Hybrid part_time
JiraAutomationFormsQueuesApprovalDashboardsConfluenceProcurementAP/ARCost Center

Our Mission: Driving technology always feels old. Not by a little bit. We believe vehicles can be a thousand times smarter, safer, and more connected to the world around us, and our mission is to see ...

January 5, 2026 View Details

SNOW Service Management Lead

Accenturefederalservices

San Antonio, TX permanent
ServiceNowSolution ArchitectureSystem SecurityConfidentialityIntegrityCertificationsSecurity Clearance

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purp...

January 26, 2026 View Details
Location not specified Remote
Atlassian ProductsJiraJira Service ManagementITProcess AutomationAutomation AppsScriptrunnerREST APIsIntegrationCustomizationTechnical DocumentationTraining

Workload: 80–100% You read “Jira” and say “Jee-ra”. Your favorite sport is script-running. You believe in Rovo. For you, both electric cars and nuclear energy belong to our future. You are the person ...

January 27, 2026 View Details