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Plano, TX, United States contract
Competitive MonitoringHP BSM Software SuiteUCMDBServiceNowCA SpectrumTaxonomy CSOMNagiosService Provider Management

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd larg...

March 19, 2016 View Details
Plano, TX, United States contract
HP BSM Software SuiteHPE SiteScopeTaxonomy CSOMNagiosUCMDBServiceNowHPE BPMPythonJython

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd larg...

April 20, 2016 View Details
Sofia, Sofia City Province, Bulgaria permanent
Service ManagementOperational ExcellenceProcess TransformationOrganizational ChangeDigital TransformationServiceNowProcess StandardizationGovernanceBusiness PartneringStakeholder EngagementMigration StrategiesKnowledge Management

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our g...

February 5, 2026 View Details
Memphis, TN, United States contract
Service Provider ManagementITILRequirements gatheringProblem ManagementIncident ManagementEvent ManagementChange ManagementWorkshop EnvironmentProcess LettersAs-Is analysis

Job Description Client is looking for a consultant, preferable ITIL certified, who will work with the client to review the existing ITSM program and processes, provide gap analysis and lead the imple...

September 17, 2015 View Details
Levallois-Perret, IDF, France permanent
Process ExcellenceProcess AssessmentProcess AnalysisProcess DesignServiceNow DevelopmentProcess studyWorkshop FacilitationActive ListeningITILServiceNow

Devoteam est une entreprise de conseil en technologies, cloud, cyber, IA et développement durable opérant dans plus de 25 pays. Née dans la tech il y a près de 30 ans, Devoteam guide ses clients dans...

November 12, 2024 View Details
Frankfurt am Main, HE, Germany Hybrid permanent
Customer ServiceStrategic ConsultingSolution ImplementationConsultation ManagementProcess DefinitionRe-engineeringGap AnalysisDigital TransformationHybrid Working

Wir fördern Dein persönliches Wachstum, gemeinsamen Erfolg und neue Innovationen.  Mit über 25 Jahren Erfahrung, mehr als 10.000 Tech-und Business Leadern weltweit und rund 5.000 unterschiedlich...

January 8, 2026 View Details
München, BY, Germany Hybrid permanent
Customer ServiceProblem SolvingStrategic PlanningDigital TransformationServiceNowConsultingConsultation ManagementTeam LeadershipBusiness Process Knowledge ManagementMentorship

Wir fördern Dein persönliches Wachstum, gemeinsamen Erfolg und neue Innovationen.  Mit über 25 Jahren Erfahrung, mehr als 10.000 Tech-und Business Leadern weltweit und rund 5.000 unterschiedlich...

January 8, 2026 View Details
Location not specified Remote
JiraJira Service Managementworkflow designprocess automationintegrationcustomizationtechnical documentationtraininguser supportproject management

Workload: 80–100% You read “Jira” and say “Jee-ra”. Your favorite sport is script-running. You believe in Rovo. For you, both electric cars and nuclear energy belong to our future. You are the perso...

February 6, 2026 View Details
Location not specified Remote
JiraService ManagementWorkflow DesignAutomationIntegrationCustomizationConfigurationTrainingDocumentationUser SupportAdministrationTechnical Support

Workload: 80–100% You read “Jira” and say “Jee-ra”. Your favorite sport is script-running. You believe in Rovo. For you, both electric cars and nuclear energy belong to our future. You are the perso...

February 6, 2026 View Details
Santa Clara, CALIFORNIA, United States Hybrid permanent
LeadershipMentorshipUX DesignProduct LifecycleUser NeedsCollaborationBest PracticesFeedbackCareer Development

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

January 27, 2026 View Details
Addison, TEXAS, United States Remote permanent
ServiceNow PlatformCRMWorkflows OptimizationField Quality ManagementProcess DefinitionProcess ImprovementProcess AnalysisCustomer EducationConfiguration vs CustomizationTechnical ConsultingWorkshop FacilitationUser Story Assessment

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

February 5, 2026 View Details
Jundiaí, SP, Brazil Hybrid contract
HR Service DeliveryGovernancePayrollVendor ManagementStakeholder ManagementSystem SupportProject ManagementSAP HCM

Continental develops pioneering technologies and services for the sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intellig...

January 22, 2026 View Details
bundesweit, , Germany Hybrid permanent
IT Service ManagementTarget Operating ModelsServiceNowIT ConsultingGovernanceITIL FrameworkStakeholder EngagementData UtilizationArtificial Intelligence

Gestalte gemeinsam mit uns die Zukunft – Driving meaningful impact In einer Welt im Wandel, geprägt von neuen Technologien, der Dringlichkeit nachhaltigen Handelns und globalen Umbrüchen, stehen Unte...

February 2, 2026 View Details
Chintamani, KA, India permanent
Customer ServiceProcess AnalysisTroubleshootingField SupportAccount ManagementProfitabilityComplianceSafetyEHSVendor Management

About Veolia Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that...

November 24, 2025 View Details
Athens, Attica, Greece permanent
EnglishIT systemsIncident analysisSystem documentationCommunication skillsFrench or DutchMicrosoft OfficeWeb Technologies

Are you fluent in English with a passion for Internet/Web Technologies? Join us in Athens and become part of our team as a Service Management Support Officer. You'll play a vital role in providing sup...

February 2, 2026 View Details
Berlin, BE, Germany Hybrid permanent
ITILServiceNowITSMProcess DevelopmentProcess OptimizationMetricsInterface ManagementTrainingQuality AssuranceAgile EnvironmentProject ManagementIT Applications

Möchtest Du Deine Ideen in nutzbringende und sinnvolle Technologien verwandeln? Ob im Bereich Mobility Solutions, Consumer Goods, Industrial Technology oder Energy and Building Technology – mit uns ve...

January 28, 2026 View Details
Frankfurt am Main, HE, Germany Hybrid permanent
ITILServiceNowITSMProcess ManagementQuality AssuranceInterface ManagementTrainingCommunicationAgile Service ManagementSystems KnowledgeCertifications

Möchtest Du Deine Ideen in nutzbringende und sinnvolle Technologien verwandeln? Ob im Bereich Mobility Solutions, Consumer Goods, Industrial Technology oder Energy and Building Technology – mit uns ve...

January 28, 2026 View Details
Magdeburg, SA, Germany Hybrid permanent
ITILServiceNowITSMProcess DevelopmentProcess OptimizationQuality AssuranceTrainingCommunicationGermanEnglishCOBIT

Möchtest Du Deine Ideen in nutzbringende und sinnvolle Technologien verwandeln? Ob im Bereich Mobility Solutions, Consumer Goods, Industrial Technology oder Energy and Building Technology – mit uns ve...

January 28, 2026 View Details
Leipzig, SN, Germany Hybrid permanent
ITILServiceNowITSMProcess ImprovementProcess FacilitationMetricsInterface CoordinationTrainingQuality AssuranceAgile

Möchtest Du Deine Ideen in nutzbringende und sinnvolle Technologien verwandeln? Ob im Bereich Mobility Solutions, Consumer Goods, Industrial Technology oder Energy and Building Technology – mit uns ve...

January 28, 2026 View Details
Singapore, Singapore, Singapore contract
Service Delivery ManagementIncident and Problem ManagementService ImprovementVendor and Contract ManagementReporting and AnalysisStakeholder EngagementCompliance and GovernanceChange ManagementAnalytical ThinkingAdaptability and Resilience

The Service Management Officer plays a pivotal role in ensuring the seamless delivery and continuous improvement of IT and business services within the organization. This individual acts as a bridge b...

October 10, 2025 View Details
Atlanta, Georgia - USA (United States of America) Hybrid permanent
ITService ManagementIncident ManagementProblem ManagementChange ManagementService Level ManagementProject ManagementCommunicationTeamworkTechnical Understanding

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help busine...

January 30, 2026 View Details
Remote, Germany Remote Freelance
SAP Social Service ManagementModellingARISBMC-Remedy ARSServiceNowTalent ManagementCustomizingERPSoftware ArchitectureSecurity ConceptsSecurity/DMZ Architecture

We are looking for an experienced Senior Architect to develop an SAP Social Service Management application for a remote project in Nürnberg, Germany....

January 31, 2026 View Details

Sr. Engineer - Service Management

Hitachidigitalservices

New Delhi (New Delhi, India) Hybrid permanent
ITSM ProcessesITILProcess OwnershipBusiness AnalysisRequirements GatheringProcess ImprovementProcess MetricsStakeholder ManagementIncident ManagementChange Management

Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to beco...

January 26, 2026 View Details
München, Germany Agency contract
IT Service ManagementProject ManagementService-Life-Cycle PhasenReportingService-Level ManagementITILProject Management MethodikenSAPDeutsch (C2)Englisch (B1)

As a Senior IT Expert (m/w/d) in Munich, Germany, you will be responsible for overseeing all IT-related tasks in the Service Management department, ensuring successful project execution, customer sati...

January 30, 2026 View Details
Kuala Lumpur permanent
Disaster RecoveryBusiness Continuity ManagementIncident ManagementProblem ManagementChange ManagementRoot Cause AnalysisDocumentationAnalytical ThinkingStakeholder CommunicationReporting

Role Summary We are looking for a Service Management Specialist to support and govern IT service continuity, operational resilience, and service assurance across enterprise environments. This role wi...

January 7, 2026 View Details
Berlin Dresden, Germany Freelance
Service ManagementITILProcess ImprovementStabilizationService DocumentationGovernanceCommunicationDeutschManaged Service

A Senior IT Service Management Consultant is required to analyze and improve existing Service Management structures and processes, with a focus on stabilizing operational service flows and ensuring th...

January 29, 2026 View Details
Costa Rica permanent
LeadershipAsset ManagementProcess OptimizationITILKPIsComplianceData ManagementCollaborationRisk ManagementSustainability

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

January 29, 2026 View Details
United States Remote permanent
Project ManagementService ManagementNATO RegulationsNCIA PoliciesTime ManagementCost ManagementQuality AssuranceESOC IntegrationTechnical SupportDocumentation

SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is an ISO certified international Information Technology consulting and Engineerin...

December 9, 2025 View Details
Mountain View, CA Hybrid part_time
JiraAutomationFormsQueuesApprovalDashboardsConfluenceProcurementAP/ARCost Center

Our Mission: Driving technology always feels old. Not by a little bit. We believe vehicles can be a thousand times smarter, safer, and more connected to the world around us, and our mission is to see ...

January 5, 2026 View Details

SNOW Service Management Lead

Accenturefederalservices

San Antonio, TX permanent
ServiceNowSolution ArchitectureSystem SecurityConfidentialityIntegrityCertificationsSecurity Clearance

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purp...

January 26, 2026 View Details
Location not specified Remote
Atlassian ProductsJiraJira Service ManagementITProcess AutomationAutomation AppsScriptrunnerREST APIsIntegrationCustomizationTechnical DocumentationTraining

Workload: 80–100% You read “Jira” and say “Jee-ra”. Your favorite sport is script-running. You believe in Rovo. For you, both electric cars and nuclear energy belong to our future. You are the person ...

January 27, 2026 View Details
Location not specified
Data AnalysisDashboard ConfigurationIncident ManagementTrend AnalysisData ModelingPerformance ReportingAI TechniquesProcess Documentation

Workload: 100% Duration: 1 year Are you ready to dive into the dynamic energy industry and contribute to innovative solutions? Join Axpo Group IT as a Service Management Analytics Intern and help us d...

January 27, 2026 View Details
Sydney, Australia Hybrid permanent
Strategic PlanningCustomer PartnershipAtlassian SuiteSolution ArchitectureRoadmap DevelopmentKPI AlignmentTechnical AdvisorVision SettingSales ParticipationStrategic Governance

G'day! We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. ...

August 25, 2025 View Details
Kuala Lumpur, Malaysia Hybrid permanent
Customer ServiceStrategic PlanningAtlassian SuiteAI IntegrationRoadmap DevelopmentKPI AlignmentTechnical AdvisoryVision SettingSales ParticipationGovernance

G'day! We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. ...

August 26, 2025 View Details
Seoul, South Korea (Seoul) permanent
ITSM Process GovernanceProcess ImprovementReporting & AnalyticsExcelPowerPointDashboardsRoot Cause AnalysisBilingual

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다. Please complete the attached Internal Transfer Request Form and submit. 반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다. Please make sure to apply with your Coupang e-mail ad...

January 8, 2026 View Details
Hyderabad, Telangana, India permanent
ITIL Service ManagementCross Functional Service ManagementServiceNowITIL Availability ManagementAnalytical SkillsCommunication SkillsStakeholder Management

We are seeking an experienced and dynamic Cross-Functional ITIL Service Management Lead to drive, coordinate, and enhance IT service management processes across departments. This role is pivotal in al...

April 14, 2025 View Details
Nieuwegein permanent
ServiceNowESMIncident ManagementChange ManagementScriptingAgileCertificationsProblem SolvingCommunicationTraining

: Join the Team! Your Role: We are seeking Enterprise Service Management Consultants (f/m/d) of all experience levels (Junior, Mid-Level, Senior, Architects) and specialties (Developers, Administrat...

February 3, 2025 View Details
Chisinau Hybrid permanent
ITSMBMC HelixIT conceptsJavaScriptPythonSQLDatabasesTicketing ToolsEnglish ProficiencyContinuous Learning

About us: Cedacri International is part of ION Group, a community of visionary innovators, dedicated to providing pioneering software and consultancy services to financial institutions, trading firms,...

September 22, 2025 View Details
Tlaquepaque, Jalisco, Mexico permanent
IT Service ManagementITIL FrameworkIncident ManagementChange ManagementProblem ManagementRoot Cause AnalysisService Management ImprovementOperational ExcellenceReportingPowerBIDashboardsAutomation

IT Service Management Consultant Description - In the Operational Excellence organization, we are seeking a motivated professional to become part of the IT Service Management (ITSM) & reporting team. ...

January 15, 2026 View Details
5 Locations Hybrid permanent
LeadershipTeam ManagementSoftware DevelopmentITSM SystemsArchitectureSystem OptimizationSoftware EngineeringProcess ImprovementProduct AdoptionEnterprise Context

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About ...

January 12, 2026 View Details
Regensburg, Bayern, Germany permanent
GermanEnglishServiceNowITILDigitalizationProcess-oriented mindsetUser storiesKnowledge articlesIndependent workProactive

The SGB-SMIT Group is a specialized manufacturer of transformers with roots in Europe and locations in Europe, Asia, and the USA. Its focus has always been on making an active contribution to a sustai...

January 30, 2026 View Details
Location not specified
Agentic AI systemsLLM agentsData insights reportingEnterprise IntegrationProduct ManagementCloud-based operationsAgent managementUser ExperienceData-driven Projects

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ne...

December 9, 2025 View Details
Location not specified
Product ManagementAgentic AIIntelligence Product DevelopmentCustomer ServiceCloud OperationsData-Driven Decision MakingBusiness StrategyEthical AIRegulatory ComplianceCross-Functional Collaboration

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we ne...

December 9, 2025 View Details
Location not specified freelance
GCPInfrastructureManagementTerraformCloudformationDockerKubernetesSecurity & ComplianceDevOps

Job Title: Service Management Consulting Manager Location: Scottsdale, Arizona Travel: 25% Key Responsibilities: Cloud Architecture & Design: o Design and implement cloud-based technical architect...

December 8, 2025 View Details
Mexico, Mexico (Monterrey, Mexico) permanent
EnglishSystems EngineerServiceNowREST APIsMS SQLJavaScriptAgileCode-ReviewsSystems EngineeringREST API/SOAPServiceNow scriptingJavaScript programmingAgile methodologyUnit testing

EPAM NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de ...

December 7, 2025 View Details
Remote Remote freelance
ServiceNowDevelopmentAgileScrumProject ManagementIntegrationCertificationsPublic Sector

Für ein Kundenprojekt suchen wir aktuell einen erfahrenen ServiceNow Entwickler mit Schwerpunkt Customer Service Management (CSM). Rahmendaten: Start: ASAP Auslastung: ca. 50 % Einsatzort: Remote ...

November 13, 2025 View Details
Wroclaw, Poland (Wroclaw, Poland (Hybrid)) Hybrid permanent
IT Service ManagementHardware Asset ManagementSoftware Asset ManagementBMC RemedyCMDBInventory ManagementReportingDashboardRisk ManagementITIL

Join Vonage and help us innovate cloud communications for businesses worldwide! Why This Role Matters: We are seeking a highly skilled and experienced IT Service Management Specialist with extensive...

November 5, 2025 View Details