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Budapest, Debrecen, Pécs, Szeged, , Hungary Hybrid permanent
Customer ServiceCustomer SupportPartner ManagementCloud SolutionsMarketing StrategyCloud AdoptionGrowth ManagementCross-Functional CollaborationProblem SolvingCustomer Success

Ranked as Hungary’s most attractive employer in 2025 by Randstad, Deutsche Telekom IT Solutions is part of the Deutsche Telekom Group — one of Europe’s leading providers of IT and telecommunications s...

February 25, 2026 View Details
New Delhi, DL, India Hybrid permanent
Logistics ServiceProcess ManagementService Delivery ManagementKPI ManagementReportingFinancial PlanningBudget ControlInvoicingCost ControlStrategic Thinking

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London St...

February 26, 2026 View Details
New Delhi, DL, India Hybrid permanent
Supplier Relationship ImprovementProcess DocumentationSupplier CollaborationBudget ManagementKPI ManagementInvoice ProcessingData GovernanceReportingCapacity ForecastingService Delivery Oversight

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London St...

February 26, 2026 View Details
Standort flexibel permanent
Enterprise IT SolutionsITILITSM ProcessesCommunicationCustomer ServiceInterpersonal SkillsProblem ManagementCoordination

Als IT-Dienstleister treiben wir die Digitalisierung des öffentlichen Sektors voran und schaffen echten Mehrwert für Millionen Menschen in Deutschland. Wir können vieles richtig gut, aber eben noch ni...

February 25, 2026 View Details
Remote, , Romania Remote permanent
LeadershipClient SuccessFinancial ManagementTeam LeadershipProcess ImprovementInnovationStrategic ThinkingProblem SolvingCommunicationEnglish ProficiencyGerman Proficiency

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across...

February 24, 2026 View Details
Riyadh, Riyadh Province, Saudi Arabia permanent
ITILLeadershipCommunicationCustomer ServiceServiceNowProject ManagementTeam LeadershipRisk ManagementContinuous Improvement

The Service Delivery Manager (SDM) at Master Works will lead the setup, development, and management of the IT Managed Services delivery model. This role is critical to building the service operations ...

July 13, 2025 View Details
Cape Town, Western Cape permanent
Service ManagementIncident ManagementProblem ManagementChange ManagementRequest ManagementCommunicationVendor ManagementSupport Ticketing SoftwareProblem Analysis

About Reflex    Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We special...

February 24, 2026 View Details
Ho Chi Minh City, Ho Chi Minh City, Vietnam (Ho Chi Minh City) permanent
Client_FacingService PortalCoordinationOEM Performance MonitoringCost Risk AnalysisRelationship_BuildingGrowth_OpportunitiesBusiness_Reviews

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of...

February 23, 2026 View Details
Lisbon, Lisbon, Portugal Hybrid permanent
IT InfrastructureProduction Acceleration

Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativi...

February 23, 2026 View Details
Machelen, Vlaanderen, Belgium Hybrid permanent
AgileCloud MigrationManaged ServicesDevelopment LifecycleGovernanceCustomer RelationshipTeam LeadershipStaffingSales ProcessOffshoring

Sopra Steria Group is a major player in consulting, technology services and software publishing in Europe, guiding its clients in the successful transformation of their business and information s...

February 23, 2026 View Details
FRA - Bordeaux - Artigues permanent
Customer ServiceService DeliveryITILProject ManagementCommunicationEnglish ProficiencyFinancial ManagementRisk AnalysisTechnical Operations

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Job Description Rejoignez-nous en tant que Service Delivery Manager (SDM) chez ...

February 23, 2026 View Details
Broughton, Wales, United Kingdom permanent
Customer ServiceComplianceRisk ManagementSLAsKPIsEmergency ProceduresRecruitmentTrainingStaff Vetting

We’re Hiring: Service Delivery Manager! 📍 Location: Broughton, Chester, CH4 💰 Pay: £45,485.29 per annum 📅 Hours: 42 hours per week - Monday- Friday 🎓 From day one, you’ll gain access...

February 21, 2026 View Details
Madrid, Spain (Spain) Remote permanent
Project ManagementRisk ManagementRequirements AnalysisTechnology AdoptionAI LandscapeProject DeliveryTeam LeadershipStakeholder CoordinationSLA ManagementCross-Functional Collaboration

NEORIS ahora parte de EPAM es un acelerador Digital que ayuda a las compañías a entrar en el futuro, con más de 20 años de experiencia como Socios Digitales de algunas de las compañías más importantes...

February 20, 2026 View Details
Farnborough, England, United Kingdom Hybrid contract
ITILLeadershipTeam ManagementTechnical ExpertiseService DeliveryIncident ManagementChange ManagementComplianceBudget ManagementReporting

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-q...

February 27, 2025 View Details
New York, NY, United States permanent
Customer ServiceITIL CertificationService DeliveryProject ManagementITIL 4 FoundationCommunication SkillsCustomer Facing SkillsLean Six Sigma knowledgeInfrastructure Protection

Our Customer Relationship Managers, or CRMs, are passionate about bridging the gap between business and technology. As the liaisons between engineers and clients, CRMs act as the primary port of call ...

July 13, 2015 View Details
Dublin permanent
Client ServiceService DeliveryManaged ServicesCollaborationProblem SolvingService MonitoringReportingRelationship BuildingTeam Development

Line of Service Advisory Industry/Sector Not Applicable Specialism PPM Management Level Manager Job Description & Summary PwC Ireland- Bring Your Talent, Grow Your Skills, Unlock Your Potenti...

February 17, 2026 View Details
Flanders/Brussels, , Belgium Hybrid permanent
Customer ServiceGround AutomationCustomer OptimizationRisk ManagementFinancial ProcessesChange ManagementPre-sales SupportNew Opportunities IdentificationService Level Reports

Sopra Steria biedt op maat gemaakte end-to-end corporate technolgy en software solutions aan die organisaties helpen gedurfde keuzes te maken en resultaten te boeken. En met succes! Met meer dan 51.00...

February 16, 2026 View Details
Flanders/Brussels, , Belgium Hybrid permanent
Customer ServiceService Level ManagementITILRisk ManagementChange ManagementProject ManagementCommunicationProblem SolvingFinancial ManagementTechnical Knowledge

Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 51.000 colleagues in nearly ...

February 16, 2026 View Details
Singapore, Central Singapore, Singapore permanent
Cross-Functional OrchestrationService ImprovementTechnical InterfaceStakeholder EngagementPolicies and Procedures ComplianceClient and Contract OwnershipTicket and Escalation GovernanceSLA Monitoring and ReportingIncident and LD Documentation

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the c...

February 16, 2026 View Details
Buenos Aires, Buenos Aires, Argentina Hybrid permanent
TelecommunicationsService DeliveryProject ManagementNetwork DesignField EngineeringEthernetDWDMComputer Network OperationsCustomer ServiceAnalytical SkillsOrganizational SkillsIP Services

We are seeking an experienced Service Delivery Manager to join our Trinetix team. In this role, you will act as the coordinating interface for customer deliveries and hold end-to-end responsibility fo...

February 6, 2026 View Details
Madrid, Community of Madrid, Spain permanent
Customer ServiceService DeliveryTelecommunicationsCross-Functional CollaborationService PerformanceService ImprovementTrusted AdvisorEnterprise SalesGlobal ExpansionRegulated Telecom Operator

1GLOBAL is a technology-driven global mobile communications leader, built to help enterprises unlock the full potential of mobile connectivity at scale. Powered by a best-in-class telecom platform – i...

February 6, 2026 View Details

Service Delivery Manager (Data Management)

Envision Employment Solutions

New Cairo City, Cairo Governorate, Egypt Hybrid permanent
Data ManagementProject DeliveryClient Relationship ManagementFinancial OversightStrategic PlanningAgileInformaticaPower BISQLAWSAzure Data ServicesSnowflake

Envision Employment Solutions is currently looking for a Service Delivery Manager (Data Management) for one of our partners, a global leader in the IT Services and IT Consulting. Job Summary: The Co...

November 21, 2025 View Details
Mons, Wallonia, Belgium permanent
Project ManagementService Delivery ManagementCybersecurityPenetration TestingTechnical OversightStakeholder ManagementService QualityRisk ManagementDocumentationEnglish Proficiency

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Service Delivery Manager to join our UniQue team. What will you be br...

February 13, 2026 View Details
Hengelo Hybrid permanent
DutchEnglishStakeholder ManagementService ManagementProject ManagementService DeliveryContract ManagementCommunicationCollaborationProblem Solving

Location: Hengelo, Netherlands About the team The Services Segment has the capabilities to deliver customized Logistic and In-Service-Support solutions to its customers. Within the Services segment,...

February 14, 2026 View Details
Helios Hybrid permanent
CybersecurityProgram ManagementContract ManagementStakeholder CoordinationTechnical ExpertiseFinancial AnalysisService DeliveryClient CommunicationProject ManagementInnovation

Lieu : Helios, France Construisons ensemble un avenir de confiance Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronautique &...

February 13, 2026 View Details
Miami permanent
Project ManagementAccount ManagementLeadershipCoachingAnalytical MindsetStakeholder ManagementSales LeadershipLanguage SkillsMotivarResults-Oriented

Your mission: We are looking for a Service delivery Manager to join us as soon as possible at our office in Miami. As an Service Delivery Manager, you will take responsibility for a customer service &...

February 13, 2026 View Details
Prague, Prague, Czechia Hybrid permanent
IT Service DeliveryITIL FrameworkService ManagementCustomer ServiceProblem SolvingTroubleshootingLeadershipProcess OptimizationResource ManagementContinuous Improvement

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on del...

December 11, 2024 View Details
Mainz, Rhineland-Palatinate, Germany permanent
IT Service DeliveryITIL FrameworkService ManagementCustomer ServiceProblem SolvingLeadershipProcess ImprovementResource ManagementKPI ManagementDocumentation

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on del...

January 14, 2026 View Details
Aberdeen, Scotland, United Kingdom permanent
Customer ServiceStakeholder ManagementGlobal Service DeliveryFinancial ManagementProject ManagementRisk ManagementCustomer SatisfactionCapacity Planning

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist ...

February 2, 2026 View Details
Aberdeen, Scotland, United Kingdom permanent
ITILTeam LeadershipService ManagementCustomer ServiceBudget OversightProcess ImprovementCommunication

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist te...

February 10, 2026 View Details
Stuttgart, Germany Freelance
Service Delivery ManagementSLA ManagementCustomer ServiceEnglish CommunicationService TransitionVendor ManagementDemand ManagementIncident ManagementRoot Cause AnalysisCross-functional Collaboration

We are seeking a Regional Service Delivery Manager (RSDM) to lead end-to-end regional service delivery across Workplace Services, Field Services, and Device-as-a-Service (DaaS). The ideal candidate wi...

February 11, 2026 View Details
Essen, Germany Remote Freelance
Service DeliveryLeadershipCommunicationIT BackgroundGlobal Team ManagementIncident ManagementSLA ComplianceProject ManagementProcess ImprovementGerman Language

Service Delivery Manager – AMS Support Utilities (m/f/d) ID26833-8 Project duration: 6 months (extension possible) Project volume: Full-time Project location: Remote, Essen Candidates must be curr...

February 11, 2026 View Details
Köln, Germany Agency contract
Customer ServiceService DeliveryStakeholder ManagementIncident ManagementChange ManagementService ManagementSales DevelopmentTechnical KnowledgeProject ManagementLanguage Proficiency

Der Technical Service Delivery Manager ist der zentrale Ansprechpartner des Kunden und verantwortet die gesamte Geschäftsbeziehung – technisch wie kaufmännisch....

February 11, 2026 View Details
Mexico City permanent
Customer ServiceService ManagementSLACustomer Relationship ManagementTechnical ExpertiseUpsellingRisk ManagementBudget ManagementTeam LeadershipCommunication Skills

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions th...

February 10, 2026 View Details
Bengaluru, KA, India Remote permanent
Service Delivery ManagementCustomer Relationship ManagementFinancial ManagementForecastingComplianceService ImprovementRisk ManagementCustomer SatisfactionBusiness DevelopmentProcess Orientation

Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology ...

February 9, 2026 View Details
Bengaluru, Karnataka, India permanent
AIHealthcare ITCloud InfrastructureCustomer Relationship ManagementPythonSQLAngularNode.jsAgile Methodologies

*Please note this role is not for 2070 Health* About Contiinex Contiinex is at the forefront of conversational AI innovation, transforming customer experience with cutting-edge voice AI solutions ta...

June 27, 2025 View Details
Paranaque City, National Capital Region, Philippines permanent
IT Managed ServicesCustomer ServiceRelationship ManagementService DeliveryITILProblem SolvingCommunicationLeadershipRisk ManagementCross-functional Collaboration

The Enterprise Service Delivery Manager (ESDM) is a leadership role responsible for overseeing service delivery teams and ensuring consistent, high-quality IT Managed Services for enterprise customers...

February 9, 2026 View Details

Service Delivery Manager

Dijital Team Pty Ltd

Colombo Remote permanent
Service DeliveryOperationsTicket ManagementSLA ManagementAnalytics MonitoringEscalation ManagementTeam LeadershipTechnical Oversight

We are looking for motivated and dedicated individuals to join our team. If you’re eager to contribute your skills, grow professionally, and be part of a dynamic workplace, we’d love to hear from you....

February 9, 2026 View Details
Amman, Amman Governorate, Jordan permanent
Service Delivery ManagementLeadershipStrategic PlanningCustomer Relationship ManagementTeam ManagementPerformance MonitoringBudget ManagementCommunication SkillsConflict Resolution

Optimiza is seeking a highly skilled Service Delivery Manager to oversee the delivery of IT services to our clients. In this role, you will be responsible for ensuring that service levels are met and ...

May 21, 2025 View Details

Service Delivery Manager – AMS Support Utilities (m/f/d) ID26833-8

Firmenname für EXPERT-Mitglieder sichtbar Arbeitnehmerüberlassung

Remote
Project ManagementService DeliveryIncident ManagementProject CoordinationCommunicationLeadershipStakeholder ManagementProcess ImprovementITIL

Projektbeschreibung Service Delivery Manager – AMS Support Utilities (m/f/d) ID26833-8 Project duration: 6 months (extension possible) Project volume: Full-time Project location: Remote, Essen Candi...

February 6, 2026 View Details
Debrecen, Pécs, Szeged, , Hungary Hybrid permanent
Customer ServiceCloud SolutionsPartner ManagementMarketing StrategyCustomer SatisfactionIssue ResolutionCross-Functional CollaborationCareer Advancement

Ranked as Hungary’s most attractive employer in 2025 by Randstad, Deutsche Telekom IT Solutions is part of the Deutsche Telekom Group — one of Europe’s leading providers of IT and telecommunications s...

February 6, 2026 View Details
Budapest, Szeged, Pécs, Debrecen, , Hungary Hybrid permanent
Customer ServiceCustomer SupportPartner ManagementCloud SolutionsMarketing StrategyGrowth ManagementCross-functional CollaborationProblem SolvingCustomer SuccessInnovation

Ranked as Hungary’s most attractive employer in 2025 by Randstad, Deutsche Telekom IT Solutions is part of the Deutsche Telekom Group — one of Europe’s leading providers of IT and telecommunications s...

February 6, 2026 View Details
Marcq-en-Barœul, Hauts-de-France, France permanent
ITILProject ManagementTeam LeadershipCustomer ServiceService DeliverySLA ManagementFinancial ManagementRisk ManagementIT InfrastructureData Management

Et si vous choisissiez plus qu’un simple job ? HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’expertise...

February 6, 2026 View Details
Brussels, , Belgium permanent
Project ManagementServiceNow4MeBMC RemedyITILService Delivery.NETMicrosoftContinuous ImprovementResource Management

Dit is Sopra Steria Sopra Steria biedt op maat gemaakte end-to-end corporate technolgy en software solutions aan die organisaties helpen gedurfde keuzes te maken en resultaten te boeken. En met succe...

June 26, 2025 View Details

Service Delivery Manager

TelefonicaTech

London, England, United Kingdom Hybrid permanent
Customer ServiceService ImprovementService ExcellenceContractual ComplianceStakeholder CollaborationCustomer Relationship ManagementRisk ManagementEconomic UnderstandingITIL MethodologyChange Management

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We...

January 29, 2026 View Details
Brussels, Brussels, Belgium Hybrid permanent
LeadershipCommunicationAgilePeople ManagementService DeliveryProject ManagementCoachingAnalyticalResult-OrientedCustomer Satisfaction

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program managem...

February 5, 2026 View Details
Bengaluru, KA, India permanent
Customer ServiceTechnical ServicesProject ManagementService DeliveryStakeholder ManagementValue RealizationCustomer SuccessTechnical Expertise

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting e...

November 20, 2025 View Details
Austin, TX, United States Remote permanent
OpenStackKubernetesL2 TroubleshootingIncident ManagementCustomer CommunicationRisk AssessmentModernizationSafety Incident ReportingPlatform Health ReviewTechnical Leadership

Mirantis is an open cloud company that helps organizations achieve digital self determination by giving them complete control over their strategic infrastructure. The company combines intelligent auto...

January 27, 2026 View Details

Senior Service Delivery Manager with German

DeutscheTelekomITSolutionsSlovakia

Košice, Košický kraj, Slovakia (Slovak Republic) permanent
Germancustomer-focusedcommunication skillstechnical understandingservice coordinationincident managementincident handlingproblem managementchange managementescalation managementproject managementcontinuous improvement

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became ...

January 21, 2026 View Details
London, England, United Kingdom (VML Enterprise Solutions United Kingdom) Hybrid permanent
Customer ServiceProject ManagementCommunicationStrategic PlanningDigital TransformationTeam LeadershipVendor ManagementData AnalysisBudget ManagementDigital Marketing

About VML VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and huma...

February 6, 2026 View Details