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Tokyo, Hanzomon permanent
Customer ServiceOnboardingRetentionData AnalysisAI IntegrationAutomationStrategy RefinementFeedback LoopGlobal PerspectiveB2B SaaS

事業概要 株式会社Channel Corporationは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、AIを中核技術として、顧客とのコミュニケーションの価値を最大化する「All in One AIメッセンジャー チャネルトーク」を提供しています。 顧客データを基盤とした問い合わせ対応の設計、電話・メール・チャットの一元管理に加え、AIによる対応業務の高度な自動化・最適...

March 13, 2026 View Details
Paterna, Valencia, Spain permanent
Customer ServiceProblem SolvingCommunication SkillsEmpathyConflict ResolutionAnalytical ThinkingPersuasion SkillsCRM ManagementDetail-OrientedEmpathetic Listening

Somos una empresa global ambiciosa y con visión de futuro que crea soluciones transformadoras para nuestros clientes con el fin de ofrecerles las mejores soluciones tecnológicas, de conectividad y de ...

March 12, 2026 View Details
Milan, Lombardy, Italy permanent
Customer ServiceProblem SolvingCommunicationEmpathyAnalytical ThinkingConflict ResolutionCRM ManagementAttention to DetailInterpersonal SkillsSales Experience

Siamo un'azienda globale ambiziosa e lungimirante che costruisce soluzioni trasformative per i nostri clienti per offrire le migliori soluzioni tecnologiche, di connettività e mobilità soste...

March 12, 2026 View Details
Caldas da Rainha, Leiria, Portugal permanent
Customer ServiceProblem SolvingCommunicationEmpathyCRM ManagementSales ExperienceRetention StrategiesConflict ResolutionAnalytical SkillsGoal Achievement

Somos uma empresa global ambiciosa e com visão de futuro que cria soluções transformadoras para os nossos clientes, com o objetivo de oferecer-lhes as melhores soluções tecnológicas, de conectividade ...

March 12, 2026 View Details
United States - Remote (Remote - United States) Remote permanent
Customer ServiceSalesCommunicationRelationship ManagementAd TargetingRevenue GenerationSales Tools

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it tog...

March 12, 2026 View Details
Charlotte, NC, United States Remote permanent
Strategic PlanningOperational RigorData-Driven Performance ManagementPeople LeadershipStrategic Program Co-OwnershipChurn ReductionCustomer ExperiencePerformance ImprovementSave ConversionCall Center Leadership

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest a...

March 11, 2026 View Details
New York, NY (HQ) Hybrid permanent
Data AnalysisEmail MarketingSMS MarketingCustomer RetentionChurn ReductionCustomer SegmentationSubscription ManagementReportingCross-functional Collaboration

About Us The human brain is the most complex object in the universe, yet society has accepted one-size-fits all approaches to cognition. The “solutions” (think coffee, energy drinks, and even a frien...

March 11, 2026 View Details
Norwich, Norfolk permanent
Customer ServiceNegotiationAccount ManagementPhone ConversationsRetention StrategiesNet Promoter ScoreCustomer ExperienceCRM UtilizationKPIsBilling Enquiries

+ Uncapped commission structure About the company. We are a market-leading fintech company that supports over 50,000 businesses across 80 countries and works within the payments and point of sale (P...

March 11, 2026 View Details
New York, NY, United States Hybrid permanent
Customer ServiceTerritory ManagementSales GrowthAccount ExpansionCustomer RetentionStrategic SellingRelationship ManagementRevenue ForecastingSales StrategiesUpselling

Informa Festivals marks an exciting new chapter in B2B events, bringing together some of the world's most influential creative, technology and business festivals. We’re combining prestigious brands li...

March 6, 2026 View Details
St Helens, England, United Kingdom permanent
SalesRetentionLeadershipTeam CoachingSales ProcessLead GenerationKPIsRevenue ManagementCustomer ServiceOperational Support

As a Sales & Retention Manager, you’ll be responsible for driving membership growth, maximising retention, and ensuring our live member movement continues to grow. Reporting directly to the General Ma...

March 4, 2026 View Details
Rugby, England, United Kingdom permanent
SalesRetentionLeadershipTeam CoachingSales ProcessRetention StrategiesLead GenerationKPIsRevenue MaximizationCustomer Service

As a Sales & Retention Manager, you’ll be responsible for driving membership growth, maximising retention, and ensuring our live member movement continues to grow. Reporting directly to the General Ma...

March 10, 2026 View Details
Dubuque, , United States permanent
Food SafetyCookingInventory ManagementSafety ProceduresCustomer ServicePhysical Stamina

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content...

March 10, 2026 View Details
Ronse, Flemish Region, Belgium permanent
Customer ServiceCommunicationProblem SolvingAnalytical SkillsEmpathyConflict ResolutionCRM SystemsProduct KnowledgeMultilingual

Radius is een internationaal, ambitieus & vooruitstrevend bedrijf met als doel om de meest duurzame, logistieke, technologische & relationele oplossing aan te bieden.   We zijn opgeric...

March 9, 2026 View Details
Stoke-on-Trent, England, United Kingdom permanent
Customer ServiceSalesRetentionTeam LeadershipTrainingRetention StrategiesKPI MonitoringRevenue GenerationPartnershipsOperational Support

As a Sales & Retention Manager, you’ll be responsible for driving membership growth, maximising retention, and ensuring our live member movement continues to grow. Reporting directly to the General Ma...

March 9, 2026 View Details
Washington, District of Columbia permanent
Digital MarketingProject ManagementCommunication SkillsOrganizational SkillsAnalytical SkillsCreative Problem-SolvingAdaptabilityAttention to DetailCollaborationProactive Approach

Position Overview  Tuckernuck is looking for a highly organized, detail-oriented, and proactive Retention Marketing Coordinator to join our Growth Marketing Team. This role serves as the operational ...

March 9, 2026 View Details
Carlsbad, CA, United States permanent
Customer ServiceEmail MarketingSMS MarketingData AnalysisSegmentationCampaign ManagementCollaborationPerformance OptimizationCross-Functional Communication

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal Cali...

March 6, 2026 View Details
London, England, United Kingdom Hybrid permanent
Customer ServiceTerritory ManagementAccount ExpansionCustomer RetentionSales StrategyCross-SellingUpsellingSales GrowthTerritory PlanningSales Leadership

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events li...

March 6, 2026 View Details
Boston, MA (Government Center Boston) permanent
Customer EngagementRetentionLifecycle MarketingCustomer AdvocacyStorytellingUpsellCross-SellData-DrivenReportingCollaboration

Job Title: Retention Marketing Manager Location: Boston (minimum 2 days per week in office) $80,000 - $100,000 + bonus Position Summary: IANS’ Marketing team is seeking a strategic and execution-f...

March 6, 2026 View Details
New York, NY, United States permanent
AnalyticalCommercial ProductsCohort AnalysisLTV ModelingData-Driven Decision MakingCross-Functional CollaborationRevenue ReportingRetention MasteryBig Bets

Manager, Factor Commercial and Retention Factor a brand of HelloFresh is seeking a high-impact, data-savvy Manager, Commercial & Retention Strategy to serve as a pivotal leader for our Factor-US ...

March 6, 2026 View Details
S049 Advantage ProgramS04 permanent
Customer ServiceProblem SolvingCommunicationNegotiationRetention StrategiesData ProtectionPayment ProcessingConflict ResolutionMulti-taskingConfidentiality

Job Title: Account Coordinator III Location Name: Headquarters, Richardson, TX Location Address: 3400 N Central Expy Suite 410 Richardson, TX 75080 Join the team of experts and realize your true po...

March 5, 2026 View Details

Retention Associate

Zensurance

Toronto, ON Remote permanent
Operational Technology ScopeCommunication SkillsCollaborative SpiritDigital LiteracyClient-First Mindset

About Us: Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first exper...

March 4, 2026 View Details
Remote Remote permanent
Customer ServiceEmpathyDe-escalationCRM SystemsFinancial AnalysisRetention StrategiesProblem SolvingCommunicationComplianceEthics

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care...

March 2, 2026 View Details
Remote Remote permanent
Customer ServiceEmpathyCRM SystemsFinancial AnalysisDe-escalationRetention ManagementProblem Solving

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care...

March 2, 2026 View Details
Toronto, Ontario, Canada permanent
Customer ServiceProblem SolvingCommunicationProduct KnowledgeConsultative SellingChurn ReductionCross-functional CollaborationAdaptabilityCustomer AdvocacySales

Are you passionate about customer retention, creative problem-solving, and delivering exceptional customer experiences? Then this might be the perfect role for you! We're looking for a Customer Reten...

March 4, 2026 View Details
REMOTE/TELETRAVAIL, ON, CAN permanent
Customer ServiceProject ManagementStakeholder ManagementData AnalysisReportingStrategic PlanningRisk ManagementProcess ImprovementCommunicationCollaboration

Application Deadline: 03/12/2026 Address: VIRTUAL(R)59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Strategy & Change As a co-op/intern student at BMO, you will have the opportunity to be h...

March 4, 2026 View Details

Retention Supervisor

Ziprecruiter

Phoenix, AZ (Phoenix) Remote permanent
Customer ServiceCommunicationRetention StrategiesPerformance CoachingPerformance MetricsTeam ManagementTraining DevelopmentCustomer EscalationAttendance ManagementMorale Building

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people...

March 4, 2026 View Details
Honduras Remote contract
Bond RefundsRetention StrategyRoot Cause AnalysisEscalation HandlingCustomer ServiceNegotiationObjection HandlingAnalytical SkillsCRM Documentation

Job Title Refunds & Retention Specialist – Service Recovery Position Overview The Refunds & Retention Specialist is responsible for protecting revenue by preventing unnecessary refunds and recoveri...

March 3, 2026 View Details
5 Locations permanent
Customer ServiceData AnalysisStrategic PlanningProgram DesignGTM OrchestrationScalabilityCross-Functional CollaborationCSAT MeasurementRepeatable Processes

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

March 3, 2026 View Details
Cairo, Cairo Governorate, Egypt permanent
Financial Market KnowledgeTechnical AnalysisFundamental AnalysisCRM ProficiencySales ExperienceTarget AchievementCommunication SkillsNegotiation SkillsProblem-SolvingCRM Data Model

About us: Zeal Group is an award-winning FinTech organization committed to offering innovative products and solutions. Established in 2017, we have rapidly expanded to a team of over 700 employees gl...

March 3, 2026 View Details

Senior Director of Retention

Everyday Dose Inc.

Austin, Texas, United States Remote permanent
Retention StrategyLife Cycle AnalysesSubscription ProgramsCustomer SegmentationData AnalyticsCross-Functional LeadershipCustomer CareBenefitsPredictive Churn Modeling

Most people start their mornings with coffee that leaves them jittery, crashing, and running on empty. Everyday Dose exists to fix that because people deserve a morning ritual that actually feels good...

December 1, 2025 View Details
Not specified permanent
Customer ServiceCommunicationProblem SolvingEmpathyRetrievalRefund ProcessingMetrics TrackingCollaboration

We are a fast-growing Health & Wellness DTC eCommerce brand looking for a Customer Retention Specialist to help protect customer relationships and reduce churn. In this role, you will be the key point...

March 2, 2026 View Details
Republic, Washington permanent
Patient CareMedication AdministrationMedication RightsPain ManagementDocumentationElectronic Health RecordsSafetyQuality ImprovementCommunicationSupervision

This is a union position Benefits:  Medical, Dental, Vision paid 100% by Facility 3% Retirement match Life Flight & Airlift NW Insurance PTO EIB Employee Assistance Program Local Discounts Si...

March 2, 2026 View Details
London, England, UK Remote permanent
Strategic AnalyticsStakeholder EngagementData AnalysisPredictive ModelingReportingDashboard DevelopmentCross-functional CollaborationCommunication

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling appren...

March 2, 2026 View Details
Vilnius Hybrid permanent
Customer ServiceEmail MarketingData AnalysisMarketing StrategyCRM SystemsCross-functional CollaborationProject ManagementEmail AutomationUser Segmentation

The world’s most advanced VPN, and a whole lot more. If you’re a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest V...

March 2, 2026 View Details
Columbus, OH (Remote) Remote permanent
Customer ServiceEmpathyDeescalationCRM SystemsFinancial AnalysisRetention StrategiesCommunicationProblem SolvingComplianceEthics

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care...

March 2, 2026 View Details
Rochester, MN (Remote) Remote permanent
Customer ServiceEmpathyCRM SystemsFinancial AnalysisProblem SolvingRetention StrategiesCommunicationDe-escalationCompliance

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care...

March 2, 2026 View Details
Fond du Lac, WI (Remote) Remote permanent
Customer ServiceEmpathyCRM SystemsFinancial AnalysisRetention StrategiesProblem SolvingCommunicationDeescalation

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care...

March 2, 2026 View Details
Grand Rapids, MI (Remote) Remote permanent
Customer ServiceEmpathyDe-escalationCRM SystemsFinancial AnalysisRetention StrategiesCommunication SkillsProblem SolvingProgram Knowledge

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care...

March 2, 2026 View Details
Austin, TX (Remote) Remote permanent
Customer ServiceEmpathyDe-escalationCRM SystemsFinancial AnalysisRetention Strategies

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care...

March 2, 2026 View Details
United Kingdom Remote permanent
Client OptimizationRetentionStructured CommunicationEmpathyNegotiationRoot Cause AnalysisProcess ImprovementEmotional ResilienceDecision MakingCRM Management

We’re looking for a confident, solutions-oriented professional who can step into high-stakes client situations and turn challenges into positive outcomes. This role sits at the intersection of custome...

February 13, 2026 View Details
Bandar Utama, Petaling Jaya, Selangor, Malaysia permanent
CRMRetentionCustomer LifecycleEmail MarketingPush NotificationsIn-App MessagingWhatsAppData AnalysisCustomer InsightsCross-Functional CollaborationCustomer Experience

Drive Loyalty. Shape Customer Value. Maximize Lifetime Revenue. About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing posi...

February 21, 2026 View Details
Bandar Utama, Petaling Jaya, Selangor, Malaysia permanent
CRMRetention MarketingDigital Campaign ManagementCustomer JourneysAutomationExperimentationLoyalty ProgramsFinancial AnalysisCross-Sell Strategies

Drive Value. Shape Loyalty. Make Every Customer Stay. About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to ...

February 21, 2026 View Details
Sydney, New South Wales, Australia Hybrid permanent
Customer SuccessOnboardingRetentionCustomer RelationshipsRetention ManagementUpsellingClient EngagementProduct Page OptimizationSales CollaborationRevenue Growth

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growin...

February 25, 2026 View Details
Philippines Remote permanent
Retention MarketingEmail CampaignsSMS MarketingDirect MailCustomer LoyaltyBrand IdentityAnalyticsAsanaKlaviyoFigmaRepeat PurchasesSubscriber Growth

Job Summary: We’re looking for a seasoned Retention Marketing Manager to take ownership of email, SMS, and direct mail programs. This role is essential in deepening customer loyalty, increasing repea...

February 27, 2026 View Details
Mexico Remote permanent
KlaviyoEmail MarketingSMS MarketingSegmentationData AnalysisReportingCampaign PlanningDeliverability

Description: Job Title: Retention & Lifecycle Marketer (Klaviyo Email/SMS) Job Type: Part-Time | Remote Work Hours: Flexible, with some overlap with US business hours (EST preferred) Job Overview: ...

February 26, 2026 View Details
Remote Remote permanent
Revenue OperationsReportingDashboardsChurn AnalysisContraction AnalysisAlteration AnalysisRenewal PlanningCustomer Health MetricsCross-functional CollaborationProcess Optimization

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the ...

February 27, 2026 View Details
New York, NY; San Francisco, CA (San Francisco) Remote permanent
Product DesignStrategySystems ThinkingUser ExperienceCollaborationExperimentationVisual DesignCustomer-Centric DesignGrowthAI

About the team Storefront is DoorDash’s white-label digital ordering platform within our Commerce suite, empowering merchants to own their online presence and grow their first-party sales. We harness...

February 27, 2026 View Details
Arlington, VA Remote permanent
Customer ServicePayment ManagerCurriculum InnovationStakeholder CommunicationClient Retention Oversight

The Director, Performance Economics (Customer Retention) serves as the single point of accountability for retention of Aledade’s clients (primary care practices) in value-based care contracts. The Dir...

February 27, 2026 View Details
Dubai, CommerCity permanent
Customer ServiceArabic Language ProficiencyCommunication SkillsProblem SolvingAnalytical SkillsMulti-taskingCRM SystemsDetail-orientedClient Relationship ManagementFinancial Services Experience

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 em...

February 27, 2026 View Details