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Not specified permanent
Strategic Value ManagementRelationship ManagementRelationship BuildingCustomer AdvocacyExpansion StrategyRisk MitigationRenewal ManagementOperational ExcellenceTechnical AcumenBusiness Savvy

About the role The Enterprise Customer Success Manager serves as the primary value realization owner throughout the customer lifecycle, ensuring Simetrik delivers measurable business impact aligned w...

January 30, 2026 View Details
San Francisco, California, United States permanent
Customer ServiceAI KnowledgeProduct RoadmapUpsell StrategiesProcess DevelopmentStakeholder ManagementRevenue ExpansionClient SatisfactionFast LearningSEO/GEO

AthenaHQ delivers AI-powered search solutions that help enterprises turn AI Search into measurable business impact. Our flagship platform, Athena, supports Fortune 500 and B2B SaaS teams across the f...

January 14, 2026 View Details
Atlanta, Georgia, USA Remote permanent
Customer ServiceStrategic PartnershipsRevenue OperationsProduct AdoptionRetention ManagementGrowth AnalysisMetrics & ReportingStakeholder ManagementCross-Functional CollaborationRevenue Growth

LeanData helps the world’s fastest-growing companies automate, simplify, and accelerate revenue. We are seeking a Senior to Principal level Enterprise Customer Success Manager to serve as a strategic...

December 17, 2025 View Details
San Francisco, California, United States permanent
Enterprise Customer SuccessRevenue GrowthStrategic ConsultingAnalyticsUpsell/Cross-SellProduct Usage AnalysisAdoption GapsBusiness Objectives MappingExecutive EngagementCross-Functional AdvocacyOnboardingExpansion Lens

About Sprig Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won’t be powered by slow, siloed...

December 19, 2025 View Details
Toronto Hybrid permanent
Customer ServiceAccount ManagementData AnalysisCRM ToolsCommunicationStrategic PartnershipsChurn ManagementOnboardingExecutive EngagementFinancial Certification

At LumiQ, we’re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionals to fulfill their continuing professio...

January 28, 2026 View Details
Netherlands Remote permanent
Customer ServiceAccount ManagementRenewalsExpansionNRRMEDDPICCCommand of the MessageCustomer Success PlansJourney Management ExcellenceOnboarding

Help fix customer-centricity at scale Every company wants to become more customer-centric. At TheyDo, we make that ambition real. Our AI-powered journey management platform helps the world’s largest ...

January 27, 2026 View Details
United States Remote permanent
Enterprise Customer SuccessStrategic PlanningExecutive Business ReviewsCommercial GrowthRenewals ManagementInternal OrchestrationData-Driven Value RealizationConsultative EnablementVoice of the CustomerCustomer Empathy

About us Joist AI helps architecture, engineering, and construction firms streamline marketing and business development workflows through purpose-built AI. As the leading pursuit enablement platform ...

December 18, 2025 View Details
United States, United States, United States Remote permanent
Customer ServiceDonor Relationship ManagementSales UpsellingNonprofit Industry KnowledgeProduct AdoptionCustomer SatisfactionRenewal ManagementStrategic Account ManagementTeam CollaborationNonprofit Fundraising

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charitie...

January 9, 2026 View Details
United States Remote permanent
Customer ServiceRelationship ManagementValue RealizationThought PartnershipPartner Training100% RenewalsEmpathyPersuasive CommunicationBureaucracy Experience

About Stellic We’re building a future where every student can move through their education with clarity, confidence, and purpose. Our platform transforms the student experience, giving them then tool...

December 4, 2025 View Details
London, Greater London, United Kingdom Remote permanent
Customer SuccessAccount ManagementEnterprise Client ManagementRegulatory ComplianceAML KnowledgeFraud PreventionCRM ToolsCommunication SkillsRelationship BuildingStrategic Thinking

About Us  Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional ...

January 12, 2026 View Details
Munich, Bavaria, Germany permanent
Customer SuccessAccount ManagementEnterprise Client ManagementRegulatory FrameworksFinancial Crime PreventionCommunication SkillsRelationship BuildingProject ManagementCRM ToolsStrategic Thinking

About Us  Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional ...

January 12, 2026 View Details
Remote - US - Eastern Remote permanent
Customer SuccessAIERPMRPSupply ChainWorkflow SystemsProject ManagementCross-functional CollaborationCustomer-CentricEquity

Company Overview Regrello is a dynamic 60(+)-person startup poised to revolutionize automation within manufacturing and supply chain. With the industry still reliant on outdated communication methods ...

June 10, 2024 View Details
Boston, Massachusetts, USA; New York, New York, USA (Boston, New York) Hybrid permanent
Customer ServiceAccount ManagementEnterpriseRelationship ManagementCommunicationB2B TechSaaSTechnical KnowledgeOnboardingUsage Analysis

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

January 26, 2026 View Details
United States Remote permanent
Customer ServiceEnterprise SalesAccount ManagementStrategic Relationship ManagementData SecurityTechnical TranslationOnboardingAdoptionRetentionRenewalsExpansionCustomer Success Metrics

About Nightfall: Nightfall is the AI-native, unified data loss prevention and insider risk management platform that protects sensitive data across SaaS apps, GenAI tools, email, endpoint devices, and...

January 14, 2026 View Details
New York City, New York, USA permanent
Customer ServiceOnboardingTrainingRelationship ManagementProduct ExpertiseHealthcare OperationsImplementationRenewalExpansionStrategy DevelopmentTool DesignData Analysis

Company Description Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait...

January 8, 2026 View Details
San Francisco, California permanent
Customer OnboardingCustomer SupportAccount OwnershipCustomer EducationProduct AdvocacyStrategic Growth SupportValue FocusedTrusted AdvisorUsage and AdoptionVoice of the Customer

Why Ivo? Contract negotiation is the most time-consuming, costly, and difficult component of the contract lifecycle—and it hasn’t gotten much easier since the days of fax machines. Large language mod...

May 6, 2025 View Details
Düsseldorf permanent
Customer ServiceStrategic PlanningTechnical ImplementationStakeholder ManagementRisk ManagementData AnalysisDigital TransformationCustomer SuccessRoadmap Development

Gestalte die Zukunft von Live-Entertainment-Tech Willkommen bei vivenu – dem globalen Vorreiter für Event-Ticketing-Technologie und einem der weltweit schnellst wachsenden Tech-Unternehmen im Live-En...

October 19, 2025 View Details
Remote, US Based Remote permanent
Legal Industry ExpertiseTechnical ProficiencyData Analysis and ReportingProject Management and CommunicationProblem-Solving and AdaptabilityNetworking and Industry Engagement

Company Overview: Eve is an industry leader in legal tech, empowering plaintiff attorneys with AI-driven solutions to achieve better outcomes for their clients. Our core values—Excellence, Visionary I...

February 24, 2025 View Details
New York, New York, United States Remote permanent
Customer ServiceAccount ManagementRelationship BuildingRevenue RetentionExpansion StrategyTechnical ExpertiseAI IntegrationUnderwritingPricingCustomer Advocacy

About hyperexponential (hx) At hyperexponential, we’re building the AI-powered platform that enables the world’s most critical decisions in a $7 trillion industry: which risks to take, and how to pri...

January 6, 2026 View Details
Hoboken , New Jersey, USA Remote permanent
Customer ServiceProduct KnowledgeOnboardingTrainingCustomer HealthRetentionUpsell/Cross-sellCollaborationCommunicationStrategy

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we...

January 21, 2026 View Details
Phoenix, Arizona, United States Remote permanent
Customer ServiceCommunicationEmpathyProblem SolvingProduct KnowledgeTrainingData AnalysisRelationship BuildingTechnical UnderstandingProject Management

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we...

January 21, 2026 View Details
London, United Kingdom Remote permanent
Customer ServiceProduct KnowledgeOnboardingTrainingCustomer HealthRetentionUpsellingCross-SellingRenewal ManagementCollaborationFeedback CollectionTraining Development

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we...

January 6, 2026 View Details
Addison, Texas, USA Remote permanent
Customer ServiceProduct KnowledgeOnboardingImplementationCustomer HealthRetentionGrowthTrainingRecordkeepingCustomer DevelopmentReference ManagementTechnology Understanding

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we...

September 18, 2025 View Details
Chicago, Illinois , United States Remote permanent
Enterprise Customer SuccessAccountabilityRenewal ManagementGross Dollar RetentionNet Dollar RetentionChange ManagementEditorial ProcessesRelationship BuildingStakeholder ManagementProduct Usage Analysis

📐 About WRITER WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – throug...

April 21, 2025 View Details
San Francisco, California, United States Remote permanent
Enterprise B2B SaaSGross Revenue Retention (GRR)Net Dollar Retention (NRR)Customer Success ManagementRenewal ManagementRelationship BuildingChange ManagementEditorial ProcessesContent MarketingTechnical Writing

About WRITER WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through p...

November 19, 2024 View Details
New York City, New York, United States Remote permanent
Enterprise B2B SaaSCustomer Success ManagementGross Revenue Retention (GRR)Net Revenue Retention (NRR)Renewal ManagementCustomer AdoptionChange ManagementEditorial ProcessesContent MarketingTechnical Writing

About WRITER WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through p...

October 28, 2025 View Details
Austin, Texas, United States Remote permanent
Enterprise Customer SuccessAccountabilityRenewal ManagementRevenue GrowthCross-SellUpsellRelationship ManagementChange ManagementProduct Usage AnalysisEditorial Processes

About WRITER WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through p...

April 21, 2025 View Details
New York City, New York, United States permanent
Customer ServiceRelationship BuildingStakeholder ManagementDiscoveryConsultative ApproachUser EngagementQuarterly Business ReviewsRevenue CommunicationCustomer Health MonitoringRenewal Process

Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not...

February 13, 2025 View Details
London, England, United Kingdom permanent
Customer ServiceAI ImplementationTrainingRelationship ManagementMetricsProduct Feedback

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

January 14, 2026 View Details
France Remote permanent
Customer ServiceAI IntegrationTrainingRelationship ManagementMetrics AnalysisProduct FeedbackExpansionOnboardingSuccess MetricsEnterprise Sales

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

January 15, 2026 View Details
Mexico permanent
Enterprise SaaSLegalManagement ConsultingCustomer ManagementAI SolutionsLLMsClient RelationshipProduct AdoptionMetrics ManagementCustomer Health

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

October 17, 2025 View Details
Munich, Germany permanent
Customer ServiceTrainingRelationship ManagementSuccess MetricsProduct FeedbackAI IntegrationEnterprise SolutionsNegotiationTechnology Adoption

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

July 9, 2025 View Details
New York, New York, USA permanent
Customer ServiceTrainingImplementationClient Relationship ManagementSuccess Metrics ManagementFeedback LoopTravel

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

June 18, 2025 View Details
Austin, TX Hybrid permanent
Customer ServiceIndustry KnowledgeStakeholder ManagementData AnalysisCommunicationProblem SolvingStrategic PartnershipsROI MeasurementPresentation SkillsAI Implementation

Why join us? We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCul...

November 8, 2025 View Details
Austin, TX Hybrid permanent
Customer ServiceData AnalysisPersuasionPresentationActive ListeningIndustry KnowledgeRetention ManagementGrowth StrategyTechnical ExpertiseEquity Ownership

Why join us? We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCul...

October 1, 2025 View Details
USA Remote permanent
Customer ServiceIT OperationsVirtualizationVDICommunicationRelationship BuildingConsultative ApproachProductivity OptimizationStakeholder ManagementTrusted Advisor

ControlUp creates an autonomous workplace where the day runs itself. We’re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace...

December 16, 2025 View Details
USA Remote permanent
Customer ServiceCommunicationProblem SolvingRelationship BuildingConsultative ApproachProduct KnowledgeTechnical ExpertiseSalesTechnology Solution Selling

ControlUp creates an autonomous workplace where the day runs itself. We’re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace...

November 29, 2023 View Details
Remote Remote permanent
Customer ServiceProduct UtilizationConfiguration OptimizationBusiness Impact CommunicationFinancial ExposureAI UnderstandingAccountabilityTeam CollaborationBusiness Review PresentationProcess Management

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can...

August 11, 2025 View Details
Remote - US (Remote - GA) Remote permanent
LeadershipCustomer SuccessStrategic ThinkingGoal SettingKPI ManagementTeam LeadershipCultural AdvocacyTeam DevelopmentTime Zone ManagementData Analysis

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - US (Remote - GA) Remote permanent
Customer ServicePublic SectorProblem SolvingRelationship BuildingAutonomyCareer Growth

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - IL (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCross-Functional CollaborationTechnical ProficiencyCommunication SkillsAutonomyContinuous LearningCustomer Success Management

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - NC (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCross-Functional CollaborationTechnology ImplementationAccount Management

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - FL (Remote - CA) Remote permanent
Customer ServiceRelationship BuildingProblem SolvingCross-Functional CollaborationProduct Knowledge

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - OH (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingAutonomyProduct KnowledgeCommunicationTechnical ExpertiseGrowth MindsetStrategic ThinkingCross-Functional Collaboration

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - Canada (Remote - Vancouver) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCareer DevelopmentCross-Functional CollaborationIndustry Impact

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - Mexico Remote permanent
Customer SuccessIoT SolutionsFleet ManagementIndustrial AssetsCustomer CommunicationTechnical UnderstandingProduct KnowledgeCross-Functional CollaborationCultural PrinciplesRemote Work

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - US Remote permanent
Customer ServiceProblem SolvingRelationship BuildingAutonomyCareer GrowthCross-Functional CollaborationIndustry ImpactTechnology Innovation

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - TX (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCross-Functional CollaborationAutonomyCareer Development

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - US (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingAutonomyCareer Development

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details
Remote - GA Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCareer Development

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

January 16, 2026 View Details