Jobs

Staff Software Engineer, Infrastructure

Decagon

San Francisco, CA, United States permanent

CloudDockerKubernetesCI/CDPostgreSQLML InfraPerformance OptimizationDevOpsTerraformGo

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

December 8, 2025 View Details

Agent Success Manager

Decagon

New York City, New York, United States permanent

Customer ServiceProduct KnowledgeTechnical SupportProject ManagementCross-functional CollaborationCustomer SuccessAI Industry ExpertiseStrategic PlanningCommunication SkillsProblem Solving

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

December 4, 2025 View Details

Senior Software Engineer, Agent Orchestration

Decagon

San Francisco, CA, United States permanent

PythonTypescriptDistributed SystemsAsynchronous ProgrammingTestingObservabilityReliabilityPerformanceWorkflow EnginesExperimentation

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 19, 2025 View Details

Agent Success Manager

Decagon

San Francisco, CA, United States permanent

Customer ServiceTechnical ExpertiseProduct ManagementCross-Functional CollaborationCustomer SuccessAI Industry KnowledgeProject ManagementStrategic AdvisorCommunication

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

December 4, 2025 View Details

Strategic Account Executive, Healthcare

Decagon

United States Remote permanent

Strategic SalesEnterprise Account ManagementConsultative SellingAI Product KnowledgeCustomer SupportCross-functional CollaborationRevenue ForecastingIndustry Trends AwarenessTravelValue-based Solutions

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 18, 2025 View Details

Engineering Manager, Agents

Decagon

London, UK, UK, United Kingdom permanent

Engineering ManagementTeam LeadershipAI Agent DevelopmentCustomer ExperienceSystem ArchitectureCross-Industry CollaborationProduct StrategyMentoring

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 17, 2025 View Details

Senior Software Engineer, Voice Agent

Decagon

San Francisco, CA, United States permanent

Software EngineeringTypescriptPythonAsynchronous ProgrammingStreaming SystemsSpeech UnderstandingSynthesis QualityLatency OptimizationDebuggingSpeech AI

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 19, 2025 View Details

Enterprise Account Executive

Decagon

London, UK, UK, United Kingdom permanent

Enterprise SalesAccount ManagementRevenue GenerationCustomer Relationship ManagementNegotiationPipeline DevelopmentCross-functional CollaborationAI Sales EngineeringFast-paced Startup Environment

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 13, 2025 View Details

Senior Software Engineer, Infrastructure

Decagon

San Francisco, CA, United States permanent

InfrastructureCloudDatabasesCI/CDDevOpsPerformance TuningObservabilityDeveloper ErgonomicsData Platforms

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 14, 2025 View Details

Senior Software Engineer, Infrastructure

Decagon

New York City, New York, United States permanent

InfrastructureNetworkingComputeStorageSecurityInfrastructure-as-CodeData InfraStreamingBatch DataAnalyticsBITelemetry

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 12, 2025 View Details

Senior Software Engineer, Agents

Decagon

New York City, New York, United States permanent

Software EngineeringPythonTypescriptAICustomer ServiceSystem Failure AnalysisMulti-modal ModelsEnterprise SolutionsCollaborationInnovation

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 14, 2025 View Details

Senior Solutions Engineer

Decagon

London, UK, UK, United Kingdom permanent

Customer ServiceTechnical AdvisorEnterprise ArchitectureAI Sales EngineeringGenerative AISolution ArchitectTechnical CommunicationComplex ConceptsStakeholder ManagementStartup Environment

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 10, 2025 View Details

Sales Development Representative (SDR)

Decagon

San Francisco, CA, United States permanent

SalesCommunicationCRMOutreachLead QualificationAccount ResearchProduct KnowledgeIndustry TrendsCustomer Service

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

October 28, 2025 View Details

Senior GTM Recruiter, EMEA

Decagon

London, UK, UK, United Kingdom permanent

Full-Cycle RecruitingTalent AcquisitionTalent Team LeadershipStrategic Partnership DevelopmentData-Driven Decision MakingFast-Paced EnvironmentHigh-Performance Team BuildingAI Talent Landscape

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

January 22, 2026 View Details

Staff Software Engineer, Agent Orchestration

Decagon

San Francisco, CA, United States permanent

8+ yearsTechnical LeadershipPythonTypeScriptDistributed SystemsConcurrencyLarge-Scale PlatformsArchitectureCross-Functional ProjectsSystem CorrectnessReliabilityDebuggability

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

December 1, 2025 View Details

Customer Programs Lead

Decagon

San Francisco, CA, United States permanent

Customer EducationTrainingImplementation GuidanceBest PracticesOnboardingTechnical TrainingContinuous LearningPlaybooksBest Practices DefinitionKnowledge Hub

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 6, 2025 View Details

Staff Software Engineer, Voice Agent

Decagon

San Francisco, CA, United States permanent

Real-Time SystemsStreaming PipelinesAudio ApplicationsArchitectural LeadershipReliability StandardsTesting & ObservabilityAudio QualitySpeech UnderstandingMentoring Engineers

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

December 1, 2025 View Details

Director of Solutions Engineering, Strategic

Decagon

New York City, New York, United States permanent

LeadershipTechnical ExpertiseTeam ManagementProcess DevelopmentCustomer EngagementGo-to-Market StrategyTechnical ValidationExecutive CommunicationCross-Functional CollaborationSolution Design

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

October 1, 2025 View Details

Director, Strategic Accounts

Decagon

London, UK, UK, United Kingdom permanent

strategic_salesenterprise_relationshipsconsultative_sellingproduct_knowledgeaccount_planningrevenue_forecastingcross_functional_collaborationregional_travel

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

October 29, 2025 View Details

Solutions Architect - Infrastructure

Decagon

San Francisco, CA, United States permanent

Cloud PlatformsContainerizationCloud FunctionsInfrastructure ArchitecturePre-sales EngineeringDeployment StrategiesMulti-cloud SolutionsSecurity ComplianceEnterprise Integration

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

September 24, 2025 View Details

Software Engineer, Infrastructure

Decagon

San Francisco, CA, United States permanent

InfrastructureNetworkingComputeStorageSecurityData InfraStreamingBatch DataML ServingGPUModel ServingDevEx

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

October 8, 2025 View Details

Talent Associate

Decagon

New York City, New York, United States permanent

RecruitingCandidate ExperienceInterview CoordinationOnsite LogisticsTalent ManagementProcess ImprovementOperational ExcellenceSourcingApplication ReviewOutreach

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 19, 2025 View Details

Implementation Manager

Decagon

New York City, New York, United States permanent

ImplementationProject ManagementCustomer SuccessTechnical StrategySaaS PlatformsAPI IntegrationCross-functional CollaborationProcess DesignProblem SolvingStartup Environment

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

January 22, 2026 View Details

Enterprise Account Executive

Decagon

New York City, New York, United States permanent

Enterprise SalesComplex Solution SellingRevenue GenerationCustomer Relationship ManagementGo-to-Market StrategyStakeholder CollaborationAI Sales EngineeringFast-Paced Startup Environment

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

October 1, 2025 View Details

Senior Agent Product Manager, Strategic

Decagon

New York City, New York, United States permanent

Product ManagementStrategic ThinkingAI ExpertiseCustomer Relationship ManagementCross-Functional CollaborationProject ManagementNegotiationLeadershipTechnical UnderstandingAccount Management

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

August 14, 2025 View Details

AI Conversation Designer

Decagon

United States Remote permanent

Conversational AIHuman-AI CollaborationField StudiesExperimentationData AnalysisAI DeploymentCustomer ExperienceResearchProduct StrategyAI Systems

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

January 16, 2026 View Details

Senior GTM Recruiter

Decagon

San Francisco, CA, United States permanent

Full-Cycle RecruitingTalent AcquisitionTeam ScalingCross-Functional PartnershipsProcess OptimizationCommunication SkillsStakeholder ManagementFast-Paced Environment

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

August 22, 2025 View Details

Product Manager, Voice Agent

Decagon

San Francisco, CA, United States permanent

Product ManagementVoice AgentCustomer ExperienceAINatural Language ProcessingSpeech RecognitionText-to-SpeechAPIsArchitectureRoadmap

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

January 22, 2026 View Details

Agent Product Manager

Decagon

New York City, New York, United States permanent

Customer ServiceAI ExpertisePrompt EngineeringCustomer RoadmapProduct ManagementCross-functional CollaborationEnterprise SolutionsFeedback LoopsExternal RepresentationStrategic Advisory

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

August 13, 2025 View Details

Talent Associate

Decagon

San Francisco, CA, United States permanent

RecruitingCandidate ExperienceInterview CoordinationOnsite LogisticsOperational ExcellenceTalent SourcingApplication ReviewOutreachTeam CollaborationProcess Improvement

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 19, 2025 View Details

Senior Agent Product Manager, Strategic

Decagon

San Francisco, CA, United States permanent

Product ManagementStrategicAICustomer ExperienceLLMsGo-To-MarketDesignEngineeringCross-functional TeamAccount ManagementRelationship Building

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

August 14, 2025 View Details

Founder's Office, Founder Associate

Decagon

San Francisco, CA, United States permanent

founders_experienceoperatorstrategic_initiativesprocess_implementationfirst_principles_thinkingcommunicationcross_functional_teams

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

July 14, 2025 View Details

Software Engineer, Agents

Decagon

New York City, New York, United States permanent

Software EngineeringPythonTypescriptAISystemsPerformance OptimizationMulti-modal ModelsCollaborationProblem Solving

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

May 27, 2025 View Details

Agent Product Manager

Decagon

San Francisco, CA, United States permanent

Customer ServiceAI ExpertisePrompt EngineeringProduct ManagementStrategic AdvisoryFeedback LoopsCustomer InsightEnd-to-End OwnershipGo-to-Market CollaborationEnterprise Solutions

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

May 28, 2025 View Details

Senior Agent Product Manager

Decagon

New York City, New York, United States permanent

Customer ServiceAI ExpertiseProduct ManagementStrategic AdvisoryFeedback LoopsExternal RepresentationEnterprise-Quality SolutionsCustomer InsightAI Roadmap DevelopmentEnd-to-End Ownership

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

August 26, 2025 View Details

Head of Sales Enablement

Decagon

San Francisco, CA, United States permanent

Revenue EnablementSales TrainingSales StrategyProject ManagementCross-functional CollaborationChange ManagementAI TechnologySaaS SalesQuota AttainmentRevenue KPIs

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

April 4, 2025 View Details

Director, Strategic Accounts

Decagon

United States Remote permanent

Strategic SalesEnterprise Account ManagementConsultative SellingValue-Based SolutionsLarge Account ManagementAI Product KnowledgeCross-Functional CollaborationRevenue ForecastingCustomization and SupportIndustry Trends Awareness

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

November 12, 2024 View Details

Product Manager

Decagon

San Francisco, CA, United States permanent

Product ManagementCustomer ExperienceAI PlatformsRoadmapFeature DevelopmentEnterprise SolutionsConfigurationIntegrationAnalyticsScalability

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

January 24, 2026 View Details

Engineering Manager, Agent Orchestration

Decagon

San Francisco, CA, United States permanent

LeadershipTechnical StrategyTeam ManagementArchitecture DesignReliabilityTestingObservabilityIncident PreventionIterative DevelopmentGuardrails

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

June 15, 2025 View Details

Senior Solutions Engineer

Decagon

San Francisco, CA, United States permanent

Sales EngineeringCustomer FocusedAI Sales EngineeringEnterprise ArchitectureTechnical ConsultingGenerative AISolution ArchitectureTechnical CommunicationHigh-Growth Environment

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

May 5, 2025 View Details

Senior Agent Product Manager

Decagon

San Francisco, CA, United States permanent

Customer ServiceAI ExpertisePrompt LogicCustomer RoadmapProduct ManagementEngineering CollaborationFeedback LoopsExternal RepresentationEnterprise-Quality Solutions

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

August 26, 2025 View Details

Senior Research Engineer

Decagon

San Francisco, CA, United States permanent

AI/ML EngineeringLLM Fine-tuningProduction DeploymentMulti-modal ModelsResearch MethodologyInstruction TuningInformation RetrievalBug-free CodeSystem ArchitectureAutomation

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

August 22, 2025 View Details

Enterprise Account Executive

Decagon

San Francisco, CA, United States permanent

Enterprise SalesSolution SellingRevenue GenerationCustomer Relationship ManagementEnterprise Account ManagementPipeline ManagementNegotiationAccount ClosureGo-To-Market StrategyStakeholder Collaboration

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

June 26, 2024 View Details

Staff Software Engineer, Insights

Decagon

San Francisco, CA, United States permanent

LeadershipArchitectureTechnical DirectionProduct ExperienceWorkflowsVisualizationIterative DevelopmentMentorshipEngineering NormsRoadmap

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

January 20, 2026 View Details

Director, Enterprise Sales

Decagon

San Francisco, CA, United States permanent

SalesLeadershipB2BRevenue GrowthMEDDPICCSales ForecastingSales EnablementCRM PlatformsTerritory PlanningSales Process

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

April 29, 2025 View Details

Forward Deployed Engineer, Agent Builder

Decagon

San Francisco, CA, United States permanent

EngineeringAILLMCustomer ExperienceTechnical ExecutionIntegrationCollaborationCustomer SuccessAgile

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, e...

January 22, 2026 View Details

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