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Remote (Remote - USA) Remote permanent
Account ManagementCustomer Relationship ManagementProduct AdoptionCustomer ActivationSalesforce CRMCommunication SkillsLeadershipTechnical ProficiencySaaS Revenue Retention

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A Day in The...

April 7, 2026 View Details
United States Remote permanent
Technical CommunicationNon-Technical AudienceDeliver product demosTraining SessionsEmergency SimulationsMission EngineeringCustomer EngagementAgenda ManagementRisk DocumentationPrioritization

About Onebrief Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meanin...

April 7, 2026 View Details
Lansing, Michigan, United States (Michigan-Remote) permanent
Customer ServiceCommunicationProduct TrainingData AnalysisProject ManagementTechnical CollaborationCustomer AdoptionUpsellingProcess OptimizationStakeholder Management

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud sof...

April 7, 2026 View Details
London, London, United Kingdom permanent
Customer Success ManagementCloud-Based SolutionsImplementation StrategyPeople LeadershipOperational ExcellenceHealthcare ComplianceTechnical Problem SolvingVendor PartnershipsCustomer SatisfactionProject Management

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation...

April 7, 2026 View Details
3 Locations Hybrid permanent
Customer ServiceRelationship ManagementAccountabilityStakeholder ManagementIndustry KnowledgeCommunity-Based PartnershipsContract RenewalBusiness GrowthAgentic EraImplementation Health

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 7, 2026 View Details
Remote (Remote - USA) Remote permanent
Customer ServiceSalesAccount ManagementProduct KnowledgeSalesforce CRMCommunication SkillsLeadershipCross-functional CollaborationTechnical ProficiencyGoal Achievement

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in The...

April 7, 2026 View Details
San Francisco, CA | New York City, NY (New York City, NY, San Francisco, CA) Hybrid permanent
Customer ServiceEducationAPIClaudeChange ManagementTrainingCenter of ExcellenceResource DevelopmentThought LeadershipTechnical Knowledge

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

April 7, 2026 View Details
Las Vegas, Nevada permanent
Customer ServiceCommunicationIssue ResolutionCRM ManagementPerformance ManagementRetention StrategyCross-Functional Collaboration

Home365 is a Technology Company based in the heart of Silicon Valley. Post Series B Round of funding, Home365 is backed by the most respected Venture Capitalist and Corporate Venture Capitalist firms....

April 7, 2026 View Details
LATAM permanent
Customer ServiceFeedback CollectionTechnical SupportProduct TrainingContract ManagementRenewal ProcessCustomer AdvocacySales CollaborationAdoption AnalysisCommunication

At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovat...

April 7, 2026 View Details
Lisbon, Lisbon Hybrid permanent
Customer ServiceOnboardingRelationship BuildingUpsellingCollaborationMetrics MonitoringAdvocacyDocumentationCheck-ins

ABOUT US Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their...

April 7, 2026 View Details
Paris Hybrid permanent
Client SuccessSoftware DeliveryClient Services StrategyTrainingProduct KnowledgeCustomer OnboardingData ImportConfigurationDemonstrationsSecurity Best Practices

Graduate Customer Success Manager  - Fintech - SDLC Graduate Customer Success Manager wanted as our team is growing fast! Calling highly motivated, bright candidates who are looking for a career at ...

April 7, 2026 View Details
New York, NY permanent
Customer SuccessFinancial ServicesAdoptionRetentionGrowthCustomer SatisfactionCustomer RelationshipsProduct ExpertiseYext Platform

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direc...

April 7, 2026 View Details
Remote - US Remote permanent
Customer SuccessSoftware DevelopmentDevOpsSalesOnboardingRisk ManagementTechnical GuidanceExecutive Relationship BuildingRenewal ManagementPrescriptive Selling

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkl...

April 7, 2026 View Details
Boston, Massachusetts, United States Remote permanent
TechnicalStrategicPartnerEngineeringArchitectureBusinessSalesProductSupportCollaboration

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, s...

April 7, 2026 View Details
Utrecht, Utrecht, Netherlands permanent
Customer ServiceClient ManagementUpsellPipeline ManagementStrategic PlanningTrainingProduct AdvocacyVoice of CustomerProcess OptimizationChannable

Channable has an amazing product, driving markets across the globe. The French market is our focus market with significant opportunity for Channable. As a result of our strong growth and increased fo...

April 7, 2026 View Details
Remote - Germany (Remote-Germany) Remote permanent
Customer ServiceTechnical KnowledgeProduct KnowledgeCustomer RelationshipsData FoundationsIntegration ManagementArchitectureGrowth MindsetCommunication SkillsInstrumentation Patterns

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI ...

April 7, 2026 View Details
Seattle, Washington, United States (Bellevue, WA) permanent
Customer ServiceProduct KnowledgeProblem SolvingData AnalysisCommunicationCollaborationTime ManagementStrategic ThinkingLeadershipTechnical Expertise

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile...

April 7, 2026 View Details
Remote job permanent
Customer Success ManagementAccount ManagementB2B SaaSProduct ExpertiseUpsellingCustomer MetricsKnowledge of Software FeaturesPresentation SkillsData-Driven ApproachSpanish Fluency

Landbot is an AI-first SaaS company building AI Agents that help businesses deliver exceptional experiences to their users. We're growing our Customer Success team and looking for a Customer Success M...

April 7, 2026 View Details
Sunnyvale, CA, United States permanent
Customer Success ManagementTechnical SkillsProject ManagementAgile DevelopmentData AnalysisCommunicationPresentationCollaborationSales CollaborationLeadership

ICE Group Client is a very well funded Life Sciences startup that is the leader in combining Big Data Analytics with IoT and massive Video Data Ingestion  (CV & ML) . Their mission is to save lives th...

May 17, 2016 View Details
Amsterdam, NH, Netherlands permanent
Customer ServiceCommunicationProblem SolvingProject ManagementData AnalysisRegulatory Knowledge

Assent is the leading AI native platform for supply chain sustainability and compliance, trusted by complex manufacturers and distributors around the world. Built and backed by experts who have led gl...

April 6, 2026 View Details

Customer Success Manager

InformaGroupPlc

Washington, DC, United States Hybrid permanent
Customer ServiceStrategic PlanningProduct KnowledgeData AnalysisClient Relationship ManagementOnboardingTrainingRevenue GrowthPerformance MetricsStakeholder Collaboration

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most re...

April 6, 2026 View Details
London, England, United Kingdom permanent
Client EngagementCustomer SuccessOnboardingChange ManagementADKAR ModelAITrainingAdvisory ServicesLicensingRenewal BusinessKaiyaChurn Minimization

Overview The Customer Success Manager plays a pivotal role in delivering a high-quality and consistent post-sale experience to Prosci clients. This position is responsible for client onboarding, cust...

April 6, 2026 View Details
West Palm Beach, Florida, United States permanent
Customer SuccessAI IntegrationCustomer ServiceProduct KnowledgeProblem SolvingCollaborationCustomer AdoptionServiceNow CertificationsTechnical Health Monitoring

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

April 6, 2026 View Details
Oakland, CA, United States permanent
AI fluencyCustomer ServiceOnboardingQBRsData Trending and AnalysisRenewalsExpansionPlaybook DevelopmentExecutive Business ReviewsCS Artifacts

About Elicit Elicit is an AI research platform built to radically improve reasoning for the highest stakes decisions. AI will transform how organizations operate and we want to make sure that goes we...

April 6, 2026 View Details
Chicago, Illinois, United States permanent
Customer SuccessRenewal ManagementRetentionCommercial AcumenData InterpretationNegotiationCross-functional CollaborationCustomer AdvocacyRisk MitigationProduct Usage Analysis

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple i...

April 6, 2026 View Details
Chicago, Remote (US Remote) Remote permanent
Customer ServiceData-DrivenRevenue ManagementSales CycleExecutive PresenceCrisis Management

Come for the mission. Stay for the healthtech innovation. Let’s keep things simple: we’re a talented, hard-working, and compassionate team driving towards a mission that impacts every single one of u...

April 6, 2026 View Details
Toronto (Canada, UK) permanent
Customer ServiceRelationship ManagementEnterprise SalesChurn ReductionRevenue ExpansionCommunication SkillsAccount PlanningProblem SolvingCustomer-CentricityNegotiation

About Behavox Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protect...

April 6, 2026 View Details
London (Canada, UK) permanent
Customer ServiceRelationship ManagementEnterprise SalesChurn ReductionRevenue ExpansionCustomer SatisfactionProblem SolvingCommunicationAccount PlanningNegotiation

About Behavox Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protect...

April 6, 2026 View Details
Belfast (Canada, UK) permanent
Customer ServiceRelationship ManagementAccount ManagementRevenue GenerationChurn ReductionCommunication SkillsProblem Solving

About Behavox Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protect...

April 6, 2026 View Details
Montreal (Canada, UK) permanent
Customer ServiceRevenue GenerationChurn ReductionAccount PlanningCommunicationProblem SolvingCustomer-Centricity

About Behavox Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protect...

April 6, 2026 View Details
Raleigh, NC permanent
Customer ServiceRelationship ManagementAccount ManagementTechnical KnowledgeProblem SolvingProcess ImprovementData Analysis

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reachin...

April 6, 2026 View Details
Singapore - Singapore (Singapore) Remote permanent
Customer SuccessBilingualAccount ManagementTechnical EnablementBusiness ReviewsUpsellRetentionData ManagementClient CommunicationSaaS Environment

About the role: The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutt...

April 6, 2026 View Details
Not specified permanent
Customer SuccessFinancial ServicesCustomer EngagementAppointment SchedulingCommunicationProject ManagementRenewal ManagementData AnalysisProduct KnowledgeVirtual Assistants

About Engageware Engageware helps financial institutions and enterprises provide seamless, customer-centric experiences through an AI-powered platform offering appointment scheduling, virtual assista...

April 6, 2026 View Details
Guadalajara, Jalisco permanent
Customer ServiceCRM SystemsCommunicationProblem SolvingTrainingProject ManagementUpsellingData AnalysisTechnical SupportCustomer Feedback

We are looking for a Customer Success Manager to help us deliver exceptional service and build lasting relationships with our customers. If you're passionate about helping others, thrive in a fast-pa...

April 6, 2026 View Details
Sydney, Australia permanent
Customer ServiceImplementationOnboardingSupportTroubleshootingCommunicationEscalationCross-functional CollaborationProduct RoadmapCustomer Feedback

About Adaptive Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, the company announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with...

April 6, 2026 View Details
Boston, Massachusetts Hybrid permanent
Customer ServiceRelationship BuildingCommunicationData QualityInteroperabilityProduct KnowledgeRenewal ManagementCustomer AdvocacyHealthcare Industry Knowledge

About Us Healthcare is innovating fast and AI is accelerating the pace. But AI is only as good as the data it can securely access. Today, moving data between providers, payers, and digital health inn...

April 6, 2026 View Details
Remote - Canada Remote permanent
Customer ServiceData InsightsRisk ManagementProduct DevelopmentSales CollaborationProcess OptimizationProject ManagementCommunication SkillsClient-FacingTechnical Collaboration

Narvar is growing! We are hiring an Enterprise Customer Success Manager to help scale our customer base. You are a person who is self-motivated, scrappy, and willing to learn and take action. You get ...

April 6, 2026 View Details
City of Santa Rosa, Laguna, Philippines Hybrid permanent
Technical BackgroundCustomer Relationship ManagementOnboardingRetentionExpansionCustomer AdvocacyPerformance MeasurementCross-Functional CollaborationAI-Powered InsightsProject Commissioning

ABOUT POWER FACTORS Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy managemen...

April 6, 2026 View Details
Mumbai, MH, India Remote permanent
Customer Success StrategyEscalation ManagementService GovernanceRisk ManagementProcess StandardizationIncident HandlingCross-functional CollaborationClient Relationship ManagementExecutive CommunicationAccount Risk Mitigation

At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance yo...

March 4, 2026 View Details
Sydney, New South Wales, Australia permanent
Customer SuccessEnd-to-End Sales CycleAccount ManagementOperational ExcellenceClient EngagementExecutive Relationship ManagementAutomation TechnologiesInnovationTeam CollaborationValue Definition

Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes th...

April 6, 2026 View Details
Austin, Texas, USA Remote permanent
Customer ServiceRelationship ManagementCommunicationProduct ManagementIssue ResolutionExecutive Relationship BuildingCross-Functional CollaborationAdoption MonitoringRoadmap Communication

ABOUT BEAMERY We are a leading transformational AI platform in the HR technology industry, enabling enterprise companies to create better and fairer talent decisions – by accelerating their recruitin...

April 5, 2026 View Details
New York, NY, United States Hybrid permanent
Customer ServicePartner ManagementOnboardingCommunicationData AnalysisProcess ImprovementTechnology AdaptationRelationship BuildingEducation KnowledgeIncentive-Based Compensation

Level All is a fast-growing media and technology company. We build intelligent products and engaging content that guide US high school and college students to a professional career with confidence. We...

December 22, 2025 View Details

Customer Success Manager (EMEA)

ApprovalMaxLimited

Edinburgh, Scotland, United Kingdom Remote permanent
Customer ManagementAccount ManagementSaaSCustomer SuccessRetentionRevenue GrowthCommunicationInterpersonal SkillsProblem SolvingOrganizational Skills

ApprovalMax is award-winning B2B software used by businesses around the world to approve bills and expenses. It streamlines the approval process for decision-makers by replacing paper and email approv...

October 31, 2025 View Details

Customer Success Manager (EMEA)

ApprovalMaxLimited

Cape Town, WC, South Africa permanent
Customer ManagementAccount ManagementCustomer SuccessRetentionRevenue GrowthCommunicationInterpersonal SkillsProblem SolvingOrganizational SkillsCRM Usage

ApprovalMax is award-winning B2B software used by businesses around the world to approve bills and expenses. It streamlines the approval process for decision-makers by replacing paper and email approv...

October 13, 2025 View Details

Customer Success Manager (APAC)

ApprovalMaxLimited

Brisbane, QLD, Australia Remote permanent
Customer ServiceRelationship ManagementPerformance TrackingIssue ResolutionCustomer DevelopmentCollaborationReporting

ApprovalMax is redefining how finance teams manage the Money Out cycle — from purchase orders and supplier bills to employee expense management. Trusted by 18,000+ businesses worldwide, our platform e...

January 23, 2026 View Details
New York, NY; Reno, NV; San Ramon, CA; Remote, USA (New York City, Remote - USA, Reno, San Ramon) Remote permanent
Customer ServiceProduct AdoptionOnboardingRevenue ExpansionRenewal ManagementCustomer RetentionAI ToolsCRM PlatformsTrainingCollaboration

Are you a customer-obsessed professional who enjoys helping investment managers unlock the full value of modern technology? Do you thrive in fast-paced environments where you can manage multiple relat...

April 3, 2026 View Details
Draper, Utah, United States; San Jose, California, United States (Draper, UT, San Jose, CA) Remote permanent
Customer ServiceData-Driven Decision MakingCross-SellingUpsellingRetention ManagementRevenue GrowthTraining and WebinarsCustomer Health MonitoringProduct AdoptionCollaboration with Cross-Functional Teams

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to est...

April 3, 2026 View Details
United States Remote permanent
Enterprise Customer SuccessAccount ManagementProject ManagementOnboarding and TrainingSupport CoordinationBusiness ReviewsRetention ManagementAdvocacyCross-functional CollaborationRenewal and Expansion

About Credo AI  Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale.  Credo AI has built a pioneering platform for cont...

April 3, 2026 View Details
Concord, California, United States Remote permanent
Customer SuccessSustainabilityGoal DefinitionExecution PlanningImplementationCustomer EngagementRetentionOnboardingAdoptionRisk ManagementPerformance MonitoringKPIs

Customer Success Manager (Sustainability Solutions) Location: United States, United Kingdom, Europe (Remote) About Worldly Worldly is the world’s most comprehensive impact intelligence platform — d...

April 3, 2026 View Details
Watertown, MA permanent
Customer ServiceTechnical ExpertiseStrategic PartnershipsROI ManagementProcess OptimizationRisk ManagementAccount GrowthProcess DevelopmentB2B SalesMulti-site Deployment

The Company Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpos...

April 3, 2026 View Details