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Not specified permanent
Customer RelationsCommunicationRelationship BuildingProduct KnowledgeData AnalysisRenewal ManagementRetention StrategiesChurn PreventionCustomer Health MonitoringStrategic Consultation

Role Summary As a Customer Success Manager (CSM), you will serve as the primary point of contact for our customers, focusing on maximizing their ROI with Meal Ticket's product portfolio including Mar...

January 30, 2026 View Details
Not specified permanent
Customer Success ManagementRelationship BuildingCommunication SkillsAccount ManagementRenewal ManagementRetention StrategiesChurn PreventionValue RealizationProduct AdoptionData Analysis

Role Summary As a Customer Success Manager (CSM), you will serve as the primary point of contact for our customers, focusing on maximizing their ROI with Meal Ticket's product portfolio including Mar...

January 30, 2026 View Details
Frankfurt am Main, Germany Remote Freelance
ServiceNowCustomer Service ManagementCIS CSMSPMConfigurationCustomizingImplementationRemote WorkTechnical ImplementationConceptual ConsultingCommunicationTeamwork

Supports the development and optimization of ServiceNow CSM-Plattform, focusing on technical implementation and conceptual guidance....

January 30, 2026 View Details
New York City, New York, United States permanent
Relationship BuildingTrust EarningCommercial SavvyUpsell IdentificationStrategic PlanningProactive Problem SolvingOutcome TrackingTechnical SharpnessHigh-Touch Relationship ManagementCommercial Conversations

The Mission Probook is building the operating backbone for the home services industry, helping plumbing, HVAC, and electrical businesses run smarter as they scale. The impact is tangible and immediat...

January 25, 2026 View Details
Paris permanent
Customer ServiceCybersecurityProduct KnowledgeCommunicationRelationship ManagementFeedback CollectionTrainingRisk MitigationChurn ReductionRenewal Management

We're a product-first team on a mission to help grow the cybersecurity culture. We want to instill cybersecurity good practices to employees in a way that's actually effective, and entertaining enoug...

May 21, 2024 View Details
Berlin permanent
Client SuccessLeadershipRevenue GrowthCross-functional CollaborationProcess OptimizationTeam MentoringCRM ExperienceSaaS EnvironmentGerman Communication

Hello there, people at Telus Health are happy to greet you: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge...

January 20, 2026 View Details

CSM Manager

Attio

San Francisco, California, US Remote permanent
Customer SuccessTeam LeadershipCoachingTechnical ProductData OrientationCross-Functional CollaborationCRM StrategyRenewals & Churn ReductionCustomer SatisfactionGo-to-Market

Attio is on a mission to redefine CRM for the AI era. We’re building the first AI-native CRM — designed for the most ambitious go-to-market teams. We recently announced our $52M Series B, led by GV (...

December 16, 2025 View Details

CSM Manager

Attio

London, London, United Kingdom Remote permanent
Customer ServiceTeam LeadershipCoachingData AnalysisTechnical Product KnowledgeCustomer EmpathyCross-Functional CollaborationStrategic ThinkingMetric TrackingCustomer Satisfaction

Attio is on a mission to redefine CRM for the AI era. We’re building the first AI-native CRM — designed for the most ambitious go-to-market teams. We recently announced our $52M Series B, led by GV (...

November 4, 2025 View Details
United States Remote permanent
Customer ServiceOnboardingImplementationSolution DesignTrainingGo-live SupportAccount HealthUser AdoptionStakeholder AlignmentProcess OptimizationInnovation AdoptionWorkflow Automation

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI work...

January 23, 2026 View Details
Tokyo, Hanzomon permanent
Customer ServiceProblem SolvingAI SystemsCRMNegotiationStrategy DevelopmentFeedback CollectionGlobal PerspectiveB2B SalesLeadership

ポジション概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話できる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを通じた問い合わせ対応業務の自動化を通じて、CS効率化から顧客体験までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をし...

September 25, 2023 View Details
Location not specified
Customer ServiceCommunicationProblem SolvingTime ManagementTeamworkAircraft MaintenanceFinanceInvoicingSafety CultureUpselling

Customer Service Manager CSM (m/f/d) Description JOB SUMMARY: The Customer Service Manager (CSM) serves as main point of contact with the customer. Works with the Service Center Team and Technical ...

January 23, 2026 View Details
Bengaluru, Karnataka, India Hybrid permanent
Client ManagementRecruitment DeliveryTeam LeadershipStakeholder ManagementPerformance TrackingClient Relationship BuildingIndustry KnowledgeCommunicationCRM Proficiency

About the Role: We are seeking a highly experienced and dynamic Client Success Manager (CSM) to lead client relationships, oversee recruitment delivery, and ensure seamless execution across key accou...

October 31, 2025 View Details
Hyderabad, Telangana, India permanent
Client ManagementRecruitment DeliveryTeam LeadershipStakeholder ManagementProcess OptimizationPerformance TrackingBusiness Relationship BuildingIndustry KnowledgeCommunication SkillsCRM Proficiency

About the Role: We are seeking a highly experienced and dynamic Client Success Manager (CSM) to lead client relationships, oversee recruitment delivery, and ensure seamless execution across key accou...

October 18, 2025 View Details
Remote US Remote permanent
Customer ServiceContent ManagementOperational SupportTrainingCommunication

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their...

January 9, 2026 View Details
New York City Remote permanent
Customer ServiceStrategic PartnershipAccount ManagementChange ManagementWorkflow DesignBusiness Performance ReviewProduct FeedbackRisk ManagementCustomer AdvocacyData Analysis

We are looking for a Named Customer Success Manager (CSM) to help support and grow our largest and most strategic federal government customers. As a Named CSM, you’ll guide a portfolio of customers to...

January 21, 2026 View Details
London, Greater London, England, United Kingdom (London) permanent
Customer SuccessTeam LeadershipAccount ManagementFinancial Services KnowledgeData-Driven Decision MakingStrategic PlanningOperational ExcellenceMetrics and ReportingCommunication SkillsAdoption Campaigns

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers i...

January 15, 2026 View Details
London, Greater London, England, United Kingdom (London) permanent
Customer SuccessLeadershipTeam ManagementFinancial ServicesProduct DemosAdoption CampaignsData-Driven Decision MakingAccount ManagementOperational ExcellenceStrategic Planning

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers i...

January 15, 2026 View Details

CSM III

Carrotfertility

Remote Remote permanent
Customer ServiceCRMSalesforceCustomer SuccessProject ManagementCommunicationEmpathyDetail-orientedProcess-orientedAutomation

About Carrot: Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s...

January 14, 2026 View Details
United States - Remote (United States) Remote permanent
Customer ServiceTrainingProduct AdoptionUpsellingRenewal ManagementUpsell OpportunitiesCustomer SatisfactionUpsell & ExpansionIntelligence GatheringEscalation Handling

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance t...

January 13, 2026 View Details
Draper, Utah, United States (Draper, UT) permanent
Strategic GrowthConsultative SalesStreamline OperationsCross-Functional CollaborationCustomer TrustTeamworkExpansion Experience

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to est...

January 12, 2026 View Details
Remote - US Remote permanent
ServiceNowCSMCustomer Service ManagementOmnichannel ServicesEnterprise IntegrationsCRM SystemsTelephony SystemsTicketing SystemsRESTSOAPIntegration Hub

Job Summary Astrica ServiceNow Customer Service Management (CSM) Architects are the cornerstone of our technical delivery, bringing deep expertise in in Customer Service Management, omnichannel servi...

January 12, 2026 View Details

Expert Marketing WEB CSM (m/w/d)

Firmenname für EXPERT-Mitglieder sichtbar

München Remote
FirstSpiritAPI IntegrationFront-End IntegrationService SolutionsHTMLXMLCSSJavaScriptE-CommerceHeadless ArchitectureRemote WorkProject Management

Projektbeschreibung Ihre Aufgaben: • Einführung des WEB CMS mit FirstSpirit als zentrale Plattform für das Weltweite Business • Migration von bestehenden Shops/Channels aus dem bisherigen CMS • Steue...

December 31, 2025 View Details
Location not specified
Administrative SupportData EntryComputer ApplicationsRecord KeepingCommunicationTelephone EtiquetteCustomer ServiceCatalan LanguageAdministrative TasksContract Employment

HU Institut Pere Mata precisa incorporar personal administratiu/va per donar suport als Centre de Salut Mental Adult de Reus i Tarragona • Realitzarà feines administratives diverses i senzilles de fac...

December 24, 2025 View Details

CSM II

Carrotfertility

Remote Remote permanent
Customer SuccessAccount ManagementStrategic PlanningData AnalysisCommunicationUpsellingRetentionProduct AdoptionMetrics TrackingCross-functional Collaboration

About Carrot: Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s...

December 19, 2025 View Details
Location not specified
Social WorkInterventionEmotional SupportCollaborationCoordinationTrainingResearchParenting SkillsTrauma AwarenessNeurodevelopment

EL PROJECTE A DESENVOLUPAR: Formaràs part de l’equip del projecte CAMINS; un projecte pilot finançat pel Departament de Salut amb l’objectiu de desenvolupar un model d’intervenció preventiu orientat ...

December 6, 2025 View Details
Location not specified
Social WorkInterventionParenting SkillsEmotional RegulationTraumaNeurodevelopmentCollaborationCoordinationTrainingResearch Participation

EL PROJECTE A DESENVOLUPAR: Formaràs part de l’equip del projecte CAMINS; un projecte pilot finançat pel Departament de Salut amb l’objectiu de desenvolupar un model d’intervenció preventiu orientat ...

December 6, 2025 View Details
Austin | Chicago | New York City | Salt Lake City | San Francisco (Lehi) Remote permanent
Customer ServiceStrategic AdvisorData AnalysisAI IntegrationRenewal ProcessAccount GrowthRisk MitigationQuarterly MetricsCustomer AdoptionCustomer Health

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a...

December 5, 2025 View Details
Remote Freelance
ServiceNowDevelopmentCIS-CSMCertificationsScrumAgileSystem ConfigurationEnglishGerman

Für unseren Kunden suchen wir ab sofort einen ServiceNow Entwickler (m/w/d) CSM. Anforderungen: Mindestens 3 Jahre Projekterfahrung mit ServiceNow CSM Zertifizierungen (Minimum): CSA – Certified Sy...

November 13, 2025 View Details
Remote Remote freelance
ServiceNowDevelopmentAgileScrumProject ManagementIntegrationCertificationsPublic Sector

Für ein Kundenprojekt suchen wir aktuell einen erfahrenen ServiceNow Entwickler mit Schwerpunkt Customer Service Management (CSM). Rahmendaten: Start: ASAP Auslastung: ca. 50 % Einsatzort: Remote ...

November 13, 2025 View Details
Remote Remote freelance
ServiceNowPythonScrumCSACIS-CSMPublic Sector

Für ein langfristiges Projekt im öffentlichen Sektor suchen wir einen erfahrenen ServiceNow Entwickler (m/w/d) mit Schwerpunkt Customer Service Management (CSM). Projektbeschreibung: Gesucht wir...

November 13, 2025 View Details

Customer Success Manager (CSM) (m/w/d)

Firmenname für EXPERT-Mitglieder sichtbar

Remote Remote
Customer Success ManagementSeniorGermanEnglishCustomer SupportDigital ProjectsIndustry ExperienceSaaS Development

Projektbeschreibung Für unseren Bestandskunden suchen wir aktuell für ein spannendes Projekt einen Senior Customer Success Manager, welcher vollständig remote arbeiten kann. Auslastung: 50% Einsatz...

October 11, 2025 View Details
Remote job permanent
Customer ServiceValue PropositionGo-To-Market StrategiesCustomer RetentionCross-Functional CollaborationZeotap TechnologyRevenue GrowthStakeholder ManagementCustomer Success MetricsSales Leadership

You will be responsible for leading a portfolio of customers with the goal to make those customers committed to Zeotap for life. As a highly effective business and technology sales professional, you w...

January 30, 2026 View Details
Poste à distance permanent
ServiceNowCustomer Service ManagementSoftware TestingTest PlanningTest CasesTest ScriptsFunctional TestingRegression TestingIntegration TestingDefect ManagementServiceNow FeaturesSprint Planning

The Senior ServiceNow CSM SQA Analyst Service Provider will require advance knowledge in the ServiceNow Customer Service Management Module; you will play a crucial role in validating and verifying the...

January 30, 2026 View Details