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Cape Town, Western Cape, South Africa permanent
Technical SupportAPIsIntegrationsEM WorkflowsAPI TroubleshootingLog AnalysisSQLPythonJavaScriptCustomer Support

About Keen At Keen, we don't just deliver services. We embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-perfo...

March 6, 2026 View Details
United States Remote permanent
Customer ServiceTechnical Problem SolvingIncident ManagementEscalation HandlingTeam LeadershipDocumentationKnowledge Base

Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud...

March 31, 2026 View Details
Philadelphia permanent
Technical SupportTroubleshootingSQL QueriesWindows ServerIIS ConfigurationDeployment LogsData AnalysisCustomer SupportEscalation Management

Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gap...

March 31, 2026 View Details
Ireland - Dublin Hybrid permanent
EnglishOther LanguagesTechnical SupportCustomer ServiceProblem SolvingTroubleshootingApexLightning Web ComponentsSalesforce FlowKnowledge BaseCollaborationShift Work

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

March 31, 2026 View Details
London (Amsterdam, London) permanent
Customer ServiceTroubleshootingAPI TroubleshootingNetwork ConnectivityDeployment LogsTechnical Problem SolvingCustomer SupportRoot Cause AnalysisCross-Team CommunicationProduct Feedback

About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any bu...

March 31, 2026 View Details
Escazu, CRI (Office - Escazú, Costa Rica) Hybrid permanent
Customer ServiceTroubleshootingTechnical SupportDebuggingData AnalysisProduct DevelopmentTrainingCybersecurityAICollaboration

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelo...

March 30, 2026 View Details
Orlando, FL (US Orlando FL - 8427) permanent
LinuxWindowsmacOSVMwareHyper-VSystem LogsWindows ServerActive DirectoryRAID

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s bes...

March 30, 2026 View Details
Groby, Groby, United Kingdom Remote permanent
Technical SupportCloud TelephonyDialogue SystemsRemote SupportTroubleshootingSystem ConfigurationAI ChatCustomer SuccessTrainingCollaboration

Technical Support Engineer – Cloud & AI Voice Systems | Competitive Salary Cloud Communications Provider | AI Voice Technology | Remote Role Take ownership of cloud telephony and AI voice systems in...

March 30, 2026 View Details
Munich, Bavaria, Germany Remote permanent
Technical SupportIssue InvestigationRoot Cause AnalysisKnowledge ManagementSelf-ServiceCustomer CommunicationCollaborationTechnical ExpertiseDocumentationTraining

About Us  Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional ...

March 30, 2026 View Details
United States Remote permanent
Customer ServiceTechnical ExpertiseProblem SolvingKPIs ManagementProactive ParticipationCross-functional CollaborationKnowledge Base Development

About Nooks.ai: Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands...

March 30, 2026 View Details
San Francisco, California, USA (San Francisco) Hybrid permanent
Multi-channel Technical SupportSaaS Company ExperienceDocker knowledgeProgramming ExperienceBug ReproductionIntegration ManagementDocumentation DevelopmentCustomer Relationship BuildingProduct ConversationsRotating Schedule

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful....

March 30, 2026 View Details
Berlin, Berlin, Germany permanent
LinuxGitPythonC++NetworkingDockerDatabasesMonitoringTroubleshootingDocumentation

Location: Berlin, Germany (hybrid: 3 days in-office, 2 days remote) Join Nomitri and help bring real-world AI systems into production. We deploy computer vision solutions into retail environments acr...

March 30, 2026 View Details
Bangalore, India (IN Bangalore - Tower B) permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationIT SystemsCustomer SatisfactionMulti-TaskingCustomer RelationsKPI Management

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s bes...

March 30, 2026 View Details
Jacksonville, Florida, United States, Florida, United States Remote permanent
Technical InterventionsAutoDeskAPI TroubleshootingCustom IntegrationsDocumentation ReviewInsurance Industry ExpertiseGIS Platforms3D Imagery ToolsBetterview Platform

We are seeking an Enterprise Technical Support Engineer with strong Insurance industry expertise to join our team.  This role is critical in providing exceptional technical s...

March 26, 2026 View Details
Singapore, Singapore, Singapore permanent
Technical SupportDeveloperProblem SolvingCustomer ServiceAPIsHardwareSoftware

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,...

March 27, 2026 View Details
Carlsbad, CA, United States Remote permanent
Technical SupportInsurance Industry3D Measurement SystemsAPI TroubleshootingRemote SensingPhotogrammetryTechnical MentorshipDocumentation ImprovementCustom Integration

The sky's not the limit at Nearmap We’re a SaaS company, with proprietary hardware and software that’s continuously advancing through our commitment to innovation. The sky’s the limit when it comes t...

March 26, 2026 View Details
Sydney, New South Wales, Australia (AUS - Remote - Sydney) permanent
Technical SupportTechnical CourseLinux System ManagementDirectory ServicesNetworkingPKIPing Identity ProductsX.509 Certificates

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something w...

March 27, 2026 View Details
Argentina Remote permanent
SpanishCustomer ServiceHelp DeskTechnical SupportLog AnalysisTroubleshootingBug DiagnosisTicket EscalationDocumentationPrioritizationLearningDevelopmentPlanDatabase Basics

En Workana, estamos buscando un/a Technical Support Engineer - Help Desk para unirse a una de las empresas de Retail Channel más innovadoras del mercado. Esta oportunidad es para uno de nuestros clien...

March 26, 2026 View Details

Technical Support Engineer

Abnormalsecurity

Remote - USA Remote permanent
Technical SupportCybersecurityEnterprise SaaSAPI-driven PlatformsEmail SecuritySaaS PlatformsCloud EcosystemsMicrosoft 365Google WorkspaceSlackOktaSplunk

About You You’re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you’ve develope...

March 26, 2026 View Details
Chicago, Illinois (Chicago) Hybrid permanent
Technical SupportCustomer ServiceTechnical ArchitectureTroubleshootingCloud PlatformsIntegrationCommunicationProblem SolvingCustomer SuccessDocumentation

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embr...

March 26, 2026 View Details
San Francisco, California, United States Remote permanent
Technical SupportIssue ResolutionTracingDeep UnderstandingArchitectural MasteryEngineering CollaborationCustomer ServiceCommunicationProcess ImprovementPrioritization

About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the ...

March 25, 2026 View Details
Sofia Hybrid permanent
B2B Customer Service ManagementTroubleshooting DefectsAPI IntegrationSystem Behavior AnalysisEscalation ManagementRoot Cause AnalysisImprovementsProcess OptimizationKnowledge SharingCross-Functional Collaboration

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep i...

March 25, 2026 View Details
Bangalore, India (IN Bangalore - Tower B) permanent
Windows OSVMwareHyper-VLinux commandsSystem Behavior AnalysisWindows serverActive DirectoryWindows Server Core

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s bes...

March 25, 2026 View Details
Amsterdam, Netherlands Remote permanent
ProgrammingTroubleshootingFastAPIZendeskAPI DevelopmentCode RepositoriesTicket ManagementCustomer ServiceCollaboration

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before cri...

March 25, 2026 View Details
Remote job permanent
Hardware TroubleshootingHardware DiagnosticsSoftware TroubleshootingMedical DevicesDiagnostic EquipmentClinical SystemsRemote SupportCustomer ServiceDocumentationAudiometers

Location: remote Poland/ Philippines About the Role: We are looking for a Technical Support Engineer with a strong hardware and instrumentation background to join our Customer Care team. In this rol...

March 25, 2026 View Details
India Remote permanent
Technical SupportEngineeringProduction SystemIncident TriageRoot Cause AnalysisSW Tool DevelopmentObservabilityLoggingAlertingMonitoringNode.jsMongoDB

32Co is disrupting the healthcare space. Our vision is to use technology to help all clinicians deliver the latest innovations in healthcare and improve the standard of care for millions of people. W...

March 25, 2026 View Details
India - Pune permanent
Customer ServiceTechnical SupportIT InfrastructureCloudAIAnalyticsProblem SolvingCommunication

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re l...

March 25, 2026 View Details
Bangalore, Karnataka, India permanent
Customer ServiceTechnical SupportAI SystemsNatural Language ProcessingAgentic AIEnterprise SearchMachine LearningWorkflow AutomationBusiness ImpactCustomer Education

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.  Our platform enables employees to converse with all of their business systems through natural language to quic...

March 24, 2026 View Details
Bangalore, Karnataka, India permanent
Technical SupportAIAgentic AICustomer ServiceServiceNow IntegrationMachine LearningEnterprise SearchAgentic WorkflowsCommunicationAutomationNatural Language

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.  Our platform enables employees to converse with all of their business systems through natural language to quic...

March 24, 2026 View Details
Bangalore, Karnataka, India permanent
Customer ServiceTechnical SupportAgentic AILLMEnterprise SearchAI AgentsReasoningWorkflow AutomationCross-functional CollaborationNatural Language

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.  Our platform enables employees to converse with all of their business systems through natural language to quic...

March 24, 2026 View Details

Intern, Technical Support Engineering

Pixelogic Media Partners, LLC

Culver City, California, United States permanent
Technical SupportHelp DeskCustomer ServiceHardware InstallationSoftware InstallationProcess ImprovementTrainingSystems SupportService CenterTelecommuting Support

Job Title: Intern, Tech Support Engineering Hours: Monday – Friday, 10AM–7PM PST Compensation: $19/hr Company: Pixelogic Media Partners, LLC provides technology solutions to the entertainment industr...

March 24, 2026 View Details
Kyiv permanent
JiraConfluenceAnalytical ThinkingOn-Call RotationIncident AnalysisDocumentationCommunicationProcess ImmersionB1 English

Ajax Systems — це міжнародна технологічна компанія, найбільший в Європі розробник і виробник систем безпеки Ajax із можливостями розумного дому. Це ціла екосистема зі 180 пристроїв, мобільних і дескто...

December 9, 2025 View Details
USA - Atlanta, GA; USA - Richardson, TX (USA - Atlanta, GA) permanent
Technical SupportTroubleshootingCustomer ServiceCommunicationAnalyticalProblem SolvingTechnical SkillsNetwork TopologyTelecommunicationsOn-Call Support

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re l...

March 24, 2026 View Details
Paderborn permanent
IT-Know-howAnalytisches DenkenTechnische KenntnisseSprachgewandtheit

Das erwartet dich bei uns: Wir suchen Verstärkung rund um unser webbasiertes Intralogistik und Warehouse Management System ProStore®. Worum geht’s? Wir möchten unseren namhaften und bekannten Kunden e...

February 28, 2025 View Details
Dublin, Ireland (Ireland) Remote permanent
Customer ServiceTechnical TroubleshootingAnalytical SkillsCustomer EmpathyLinux Server ManagementAWSDockerKubernetesAutomation MaturityJavaScript

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world ...

March 24, 2026 View Details

Technical Support Engineer

Motorola Solutions

Vancouver, Canada permanent
Technical TroubleshootingStakeholder CollaborationMentorshipKnowledge ManagementProcess ImprovementTechnical Proficiency

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. ...

March 23, 2026 View Details
5 Locations Hybrid permanent
Technical SupportCustomer ServiceProblem SolvingTechnical TroubleshootingCustomer AdoptionCross-functional CollaborationProduct ConfigurationBest Practices

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

March 23, 2026 View Details
Dublin, Ireland (Ireland) Remote permanent
Customer ServiceTechnical TroubleshootingAPMDistributed TracingKubernetesDockerAWSLinuxProblem Solving

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world ...

March 23, 2026 View Details
San Mateo, CA United States (Bay-HQ office) permanent
TroubleshootingSystem DesignCustomer CommunicationProblem SolvingTeam CollaborationKnowledge SharingHands-on Projects

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strength...

March 23, 2026 View Details
Remote / Boston / Salt Lake City / San Francisco / New York Remote permanent
Technical SupportAPI ProductsOnboardingAuthenticationIntegrationBillingEscalationTicket ManagementDocumentation ImprovementFrontline Support

Databento is a fast-growing startup that provides modern APIs for financial market data, making it dramatically easier for firms of all sizes to access and use market data. As a Series A company, we’v...

March 23, 2026 View Details
Remote Based - US Remote permanent
TroubleshootingResearchDocumentationCommunicationCustomer ServiceSalesforceHTMLXMLJavaScriptSQL

ABOUT THE ROLE Accela’s Technical Support Team is the primary point of contact for our customers' inquiries regarding the use and support of Accela’s industry-leading solutions. Our work is impactful...

March 23, 2026 View Details
Foster City, California, United States (Foster City) permanent
Software DevelopmentJavaPythonSQLGitLabJenkinsRESTful APIOracle ERPSalesforce CPQDjango Framework

Zuora, Inc. seeks Principal Technical Support Engineer to: • Analyze user needs and develop software solutions to deliver technical support and drive business outcomes. • Deploy, test, and verify th...

March 23, 2026 View Details
Bengaluru - BLR1 Remote permanent
Technical SupportHardware TroubleshootingSoftware SupportCustomer ServiceCommunication SkillsProblem SolvingKnowledge Base ManagementTicket ManagementProduct Feedback

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

March 23, 2026 View Details
2 Locations Hybrid permanent
Technical SupportCustomer SuccessRoot Cause AnalysisProblem ResolutionCollaborationCommunicationTrainingKnowledge ManagementIncident ManagementCustomer Satisfaction

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

March 23, 2026 View Details
Warsaw, Masovian Voivodeship, Poland permanent
Customer ServiceTechnical SupportGCPMQTTHTTPSKubernetesITSM ProcessesEnglish ProficiencyNight ShiftsProblem-Solving

We at Sigma Software are looking for a Junior/Middle Technical Support Specialist to join our expanding team. This role offers the chance to work in close collaboration with a Swedish engineering and ...

February 26, 2026 View Details
Manila, Philippines Remote permanent
Technical SupportCustomer ServiceTroubleshootingProblem DecompositionDocumentationCommunicationRelational DatabasesSQL

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the...

February 26, 2026 View Details
Sofia, Sofia City Province, Bulgaria Hybrid permanent
CommunicationAttention to DetailDiligenceQuick ResponseTechnical EnglishUnixWindowsSQLNetwork TechnologiesMonitoring Systems

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on t...

March 10, 2026 View Details
Birmingham, West Midlands, United Kingdom permanent
Technical SupportHydraulic SystemsProduct DevelopmentCustomer ServiceProject ManagementTechnical AnalysisTechnical WritingField SupportQuality Assurance

HydraForce, operating from our purpose-built facility in Birmingham, UK, is a global designer and manufacturer of motion control systems and the world’s leading manufacturer of hydraulic cartridge val...

March 20, 2026 View Details

Technical Support Engineer

Pansophiclearning

Parma; Cleveland (Columbus, Parma) Remote permanent
Service Desk OperationsMicrosoft Active DirectoryGoogle WorkspaceTroubleshootingCustomer ServiceCommunication SkillsCustomer FocusTechnical SupportWindows Desktop OSChrome OS

About the Opportunity “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder Pansophic Lear...

March 20, 2026 View Details
Sacramento, California Hybrid permanent
Technical SupportHardwareIoTSecurityTicketing SystemsSaaS ProductsNetworkingCommunicationAccess Control

Who We Are Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations im...

September 15, 2021 View Details