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Cairo, Egypt (Cairo - Egypt) permanent
Technical ProficiencyCustomer ServiceCommunicationCollaborationRisk MitigationTechnical EvaluationData ManagementSLA ManagementTrainingIssue Tracking

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for pe...

January 29, 2026 View Details
Taipei, Taipei, Taiwan (Taiwan) permanent
Customer ServiceTechnical ExpertiseProduct KnowledgeCommunication SkillsProblem SolvingTrainingCollaborationIndustry TrendsQuarterly ReviewsCustomer Retention

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advant...

January 24, 2026 View Details
Cairo, Cairo Governorate, Egypt permanent
Technical SupportDocumentationProject UnderstandingCustomer TicketsFeedbackCommunicationProblem SolvingAnalytical ThinkingAttention to DetailTechnical Competency

Job Purpose: We are in th lookout for Senior Customer Success Engineer who will be responsible for managing the technical parts of the processes for the implementation of customer journey thus leadin...

September 3, 2025 View Details
Florida, United States (United States) permanent
Tech-savvyCustomer ServiceCommunicationCollaborationProblem SolvingTime ManagementData IntegrationOnboardingSaaS Experience

Who Connecteam is: Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees. Our business management platform emp...

December 2, 2025 View Details
Texas, United States (United States) permanent
Tech-savvyCustomer ServiceSaaSEnglish ProficiencyTeam PlayerCommunication SkillsProblem SolvingProject ManagementData IntegrationTime Management

Who Connecteam is: Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees. Our business management platform emp...

December 2, 2025 View Details
New York, United States (United States) permanent
tech-savvycustomer servicecommunicationcollaborationproblem-solvingtime managementEnglish proficiencyteam playeradaptability

Who Connecteam is: Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees. Our business management platform emp...

December 2, 2025 View Details
Tel Aviv Hybrid permanent
Written CommunicationVerbal CommunicationTechnical Problem SolvingProject ManagementOnboarding ActivitiesSaaS Environment ExperienceDistributed Team ManagementCustomer Feedback TranslationKPI TrackingHybrid Work Model Adaptability

Unico is the first and largest Brazilian IDtech, developing innovative solutions to protect personal information and how private companies use them. We are placing Brazil on the global map of innovati...

November 10, 2025 View Details
Not specified permanent
Consultative RoleGRC ChallengesMicrosoft Office 365SalesforceZendeskRemote Meeting ToolsSQL QueriesPower BIInterpersonal CommunicationCollaboration

We are looking for a Technical Customer Success Manager to join our USA team! Are you passionate about program delivery and adoption? Do you enjoy resolving issues tailored to client needs and buil...

January 30, 2026 View Details
Zürich, Switzerland permanent
Unix/Linux SystemsNetwork FundamentalsNetwork SecurityFirewallsVPN NetworksIDS/IPSEmail SecurityOT SystemsWAN DesignCollaboration

Aufgrund der stark wachsenden Kundenbasis sind wir laufend daran, unser Team zu erweitern. Aktuell suchen wir Verstärkung im Customer Success für die Position als (Junior) Technical Account Manager ...

January 30, 2026 View Details
Los Angeles, California, USA Remote permanent
Customer ServiceTechnical ExpertiseAccount ManagementRevenue ManagementStrategic Relationship BuildingCustomer Advisory BoardChampioning Customer FeedbackRisk MitigationProduct KnowledgeOperational Skills

About Gruntwork Gruntwork is on a mission to transform the way DevOps is done. We are globally recognized both for our open-source tools used by thousands of companies from startups to Fortune 500s, ...

December 12, 2025 View Details
United States Remote permanent
TechnicalCustomer SuccessSalesProductEngineeringDemosOnboardingAdoptionImplementationTroubleshootingAPIsWebhooks

About Neuroscale Neuroscale is building the AI recruiting operating system, one unified platform for your entire talent organization, from first touch to hired. Arbi eliminates fragmented workflows, ...

January 18, 2026 View Details
Berlin, Berlin, Germany (Berlin Tech) permanent
Technical SupportProblem AnalysisRoot Cause IdentificationCommunicationCollaborationDocumentationKnowledge BaseSLA ManagementCustomer ServiceGerman Communication

Werde Teil unserer Mission, werde Teil von Doctolib! Du liebst es, komplexe Tech-Probleme zu knacken UND unseren Kund:innen dabei zu helfen? Perfect Fit! Als Technical Customer Success Manager:in bi...

January 29, 2026 View Details
San Francisco, California, USA permanent
Customer ServiceTechnical Problem SolvingAccount ManagementData SecurityProcess DevelopmentMetricsCulture BuildingAI Industry KnowledgeStrategic Relationship ManagementStartup Environment

About Opal Security: At Opal, we’re building modern identity governance for the AI era—intelligent access management that empowers enterprises to move fast while staying secure. Our mission is to bri...

October 10, 2025 View Details
LATAM permanent
Customer SuccessTechnical AdvisoryProduct ManagementOnboardingCustomer EngagementStrategic PlanningData AnalysisTechnical ProficiencyCross-functional CollaborationProduct Education

About DevSavant At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. W...

January 28, 2026 View Details
San Francisco, California, United States permanent
Technical ExpertiseProduct KnowledgeCustomer OnboardingAdoption ManagementRetention StrategiesStakeholder CollaborationTechnical AdvisoryBest PracticesCustomer AdvocacyCross-Functional Communication

About Sentry Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology. With more than $217 ...

January 29, 2026 View Details
United States Remote permanent
Customer ServiceTechnical ExpertiseAPIsMicroservicesProduct KnowledgeCollaborationInnovationProblem SolvingCustomer SuccessSelf-Starter

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for ca...

January 28, 2026 View Details
United States Remote permanent
Technical Customer Success ManagementEnterprise Account ManagementTechnical ExpertiseAPI IntegrationTroubleshootingCustomer AdoptionPerformance OptimizationBusiness ImpactAccount GrowthProblem SolvingCommunication SkillsExecutive Presence

About the Role We’re hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role—you are the long-term ow...

December 10, 2025 View Details
United Kingdom Remote permanent
Technical Customer SuccessEnterprise Account ManagementTechnical FluencyAPIsIntegrationsDebuggingEngineering CollaborationCustomer AdoptionPerformance OptimizationGrowth StrategyTroubleshootingCommunication Skills

About the Role We’re hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role—you are the long-term ow...

December 9, 2025 View Details
India permanent
TechnicalCustomer SuccessCloud SecurityData SecurityAutomationTelemetryBest PracticesOnboardingCustomer EngagementRisk Management

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is buil...

January 28, 2026 View Details
Japan permanent
Technical ExpertiseCustomer SuccessCloud SecurityData SecurityJapanese Language ProficiencyPost-Sales HandoffsOnboarding ProgramAdoption MonitoringRisk MitigationQuarterly Business Reviews

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is buil...

January 25, 2026 View Details
India permanent
TechnicalCustomer SuccessCloudNetworkData SecuritySecurityPlatformAnalyticsAutomationTelemetry

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is buil...

January 28, 2026 View Details
Prague, Prague, Czech Republic Remote permanent
Software DevelopmentWeb DevelopmentCustomer SuccessProduct AdvocacyRenewalsUpsellsTechnical Problem SolvingCommunicationEnglish ProficiencyTeam Collaboration

Join Apify on our mission to help anyone get more value from the web, so they can automate tasks and spend time on the things that matter most. Apify downloads billions of web pages from all over the...

October 16, 2025 View Details
San Francisco, CA, United States Remote permanent
Customer ServiceTechnical SupportWorkflow MaintenanceLLM KnowledgeAI TechniquesTroubleshootingProject ManagementCommunicationCustomer Empathy

About AirOps AirOps helps brands get found and stay found in the AI era. As the first end-to-end content engineering platform, we give marketing teams the systems to win visibility across traditional...

January 12, 2026 View Details
United States Remote permanent
TechnicalCustomer SuccessAutomationProduct KnowledgeWorkflow OptimizationCustomer ExperienceTechnical Problem SolvingCollaborationStrategy AlignmentCustomer Advocacy

Technical Customer Success Manager Locations: US Remote About XBOW At XBOW, we’re redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI. Today, th...

January 21, 2026 View Details
Any Europe where Remote.com can hire, European Union Remote permanent
TechnicalCustomer SuccessCybersecurityAIAutomationProduct ManagementProcess OptimizationCollaborationTechnical ExpertiseProblem Solving

Technical Customer Success Manager Locations: EMEA Remote About XBOW At XBOW, we’re redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI. Today, ...

January 21, 2026 View Details
India Remote permanent
Technical ExpertiseCustomer SuccessStrategic Relationship BuildingProduct KnowledgeProcess OrchestrationAdoption ManagementCollaborationCommunicationStakeholder ManagementTechnical Problem Solving

Note: The entire Camunda team will be in Madrid, Spain from January 25th, 2026 for our company kickoff, where we’ll be coming together in person to connect and align on our vision for 2026. During thi...

December 30, 2025 View Details
United States Remote permanent
Customer Success ManagementTechnical ExpertiseSaaS ProductsAPIsCloud TechnologiesCustomer CommunicationRelationship ManagementUpsell StrategyProduct AdoptionData Analysis

The ideal candidate brings a strong interest in both business and technology and thrives in a customer-facing role. In this position, you will serve as the primary point of contact for all things Clou...

November 20, 2025 View Details
United States Hybrid permanent
Customer ServiceTechnical CommunicationProduct KnowledgeAccount ManagementRevenue GrowthProduct AdoptionData AnalysisCustomer RetentionUpsell StrategyTechnical Expertise

The ideal candidate brings a strong interest in both business and technology and thrives in a customer-facing role. In this position, you will serve as the primary point of contact for all things Clou...

November 20, 2025 View Details
Sofia Hybrid permanent
Technical ExpertiseCustomer Relationship ManagementStrategic AdvisoryOnboarding ProcessCross-Functional CollaborationData AnalysisMarket PositioningImplementation ManagementGrowth Mindset

At AMPECO, we are accelerating positive change and transformation toward clean technologies. We enable businesses with innovative software solutions in the e-mobility and energy sector. Companies use ...

July 4, 2025 View Details
Sofia Hybrid permanent
Project ManagementTechnical Account ManagementCustomer SuccessSoftware ExpertiseStrategic Relationship BuildingOnboarding ProcessesCross-Functional CollaborationMarket PositioningCustomer Feedback AnalysisTechnical Proficiency

At AMPECO, we are accelerating positive change and transformation toward clean technologies. We enable businesses with innovative software solutions in the e-mobility and energy sector. Companies use ...

October 9, 2023 View Details
Ontario Remote permanent
Technical AptitudeProduct FamiliarizationCustomization & ConfigurationDeployment SupportTechnical GuidanceOngoing Customer Support & TroubleshootingEscalation ManagementProactive Health Checks

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable ...

January 21, 2025 View Details
Mexico City, Mexico - Remote Remote permanent
Technical SkillsCustomer EngagementTechnical TroubleshootingTechnical AdvisoryCustomer Health MonitoringProblem SolvingProject ManagementStakeholder ManagementCross-functional CollaborationTechnical Platform UnderstandingCustomer Retention

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identi...

November 4, 2025 View Details
Vilnius Hybrid permanent
Customer SupportCommunication SkillsProblem-SolvingTech-savvyEmpathyProxies/VPNs

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies. What’s in store for you: ...

October 31, 2025 View Details
South Africa Hybrid permanent
Customer ServiceTechnical SupportAPI IntegrationPayments IndustryProblem SolvingCommunicationProduct KnowledgeCross-functional CollaborationStakeholder ManagementRegulatory Compliance

BCB Group is a leading crypto-dedicated payment services provider, serving many of the industry’s largest clients including Bitstamp, Crypto.com, Gemini, and Kraken. BCB Group provides payment service...

January 14, 2026 View Details
Singapore - Singapore Hybrid permanent
Customer ServiceAccount ManagementEnterprise SalesMulti-Organization SupportIndustry KnowledgeImplementation ManagementRelationship BuildingAgile StrategyStakeholder CoordinationCross-Functional Collaboration

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Sale...

January 5, 2026 View Details
Colombia permanent
PythonKubernetesTerraformAWSPostgreSQLDockerJenkinsGitLab CI

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is buil...

December 29, 2025 View Details
Colombia permanent
PythonAWSAzureKubernetesTerraformPostgreSQLJenkinsGitHub Actionscustomer success

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is buil...

December 29, 2025 View Details
Remote, United States (West Coast) (United States) Remote permanent
Technical ExpertiseStrategic AdoptionCustomized Success PlanningRisk MitigationGrowth Strategy DevelopmentProactive Monitoring

Technical Customer Success Manager Sumo Logic, Inc. empowers the people who power modern, digital business. Through its SaaS analytics platform, Sumo Logic enables customers to deliver reliable and s...

December 5, 2025 View Details
Costa Rica permanent
Deep Technical ExpertiseStrategic Adoption DriveCustomized Success PlanningRisk-Based PlanningGrowth Strategy DevelopmentProactive Support

Technical Customer Success Manager Sumo Logic, Inc. empowers the people who power modern, digital business. Through its SaaS analytics platform, Sumo Logic enables customers to deliver reliable and s...

December 5, 2025 View Details
Denver, Colorado, United States, AMER (USA - Denver) Remote permanent
Customer ServiceProduct SupportSelf-Service InterfaceProgram DesignData MigrationTechnical OnboardingActivationExpansion StrategyCustomer AdvocacyReactive Support

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical...

December 3, 2025 View Details
Oakland, California, United States, AMER (USA - Denver) Remote permanent
Customer SuccessSelf-Service InterfaceProactive SupportProgram DesignData ManagementTechnical CommunicationResource DevelopmentReactive Problem SolvingCustomer AdvocacyData Migration

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical...

December 3, 2025 View Details
Remote job permanent
Customer SuccessTechnical Account ManagementTechnical DebuggingWorkflow TroubleshootingProduct AdoptionOnboardingTraining DeliveryEnglish FluencySpanish FluencyTechnical SAVVY

🌍 We’re taking on the crusty global cyber market, the "no-BS" security platform for devs. In the past, only large enterprises needed to worry about security. Today, cybersecurity has become the top c...

January 3, 2026 View Details
Remote job permanent
Technical Customer SuccessAccount ManagementProduct AdoptionCustomer Value RealizationChurn PreventionOnboardingTrainingDebuggingWorkflow ResolutionEnglish FluencySpanish FluencyTechnical SAVVY

🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of...

January 22, 2026 View Details
US (USA) permanent
Technical UnderstandingAPIsIntegrationTroubleshootingCustomer SuccessCommunicationDocumentationCloud ApplicationsSalesforceGainsight

Celigo is the modern integration platform as a service (iPaaS) that simplifies how companies integrate, automate, and optimize processes. The platform has been ranked #1 in iPaaS user feedback by G2 f...

November 12, 2025 View Details
Chicago, Illinois, United States permanent
Technical Customer SuccessCustomer SuccessTechnical Account ManagementCybersecuritySecurity PlatformProduct AdoptionCustomer ValueChurn PreventionOnboardingDeploymentTrainingTechnical Debugging

🌍 We’re taking on the crusty global cyber market, the "no-BS" security platform for devs. In the past, only large enterprises needed to worry about security. Today, cybersecurity has become the top c...

January 3, 2026 View Details

Technical Customer Success

Aikido Security

Ghent, Oost-Vlaanderen, Belgium permanent
Technical SupportTechnical Account ManagementCybersecuritySecurity PlatformsProduct AdoptionCustomer Value RealizationOnboardingDeploymentTrainingDebugging

🌍 We’re taking on the crusty global cyber market, the "no-BS" security platform for devs. In the past, only large enterprises needed to worry about security. Today, cybersecurity has become the top c...

January 3, 2026 View Details