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London, England, United Kingdom Hybrid permanent
Customer ServiceProblem SolvingITILMicrosoft 365WindowsmacOSFreshserviceAzure Active DirectoryIntuneTicketing

Who are we? 👋 Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs. Ki’s mission is simple. Digitally transf...

March 16, 2026 View Details
Birstall, England, United Kingdom Hybrid permanent
Customer ServiceTechnical SkillsProblem SolvingTime ManagementCommunication SkillsITSM ToolsCustomer Focus

Company Description Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since...

February 23, 2026 View Details
Birstall, England, United Kingdom permanent
Communication SkillsTechnical AbilityTime ManagementCustomer FocusProblem SolvingData ManagementService Level Management

Company Description Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since...

March 5, 2026 View Details
London, England, United Kingdom Hybrid permanent
IT supportServiceNowWindows 11Microsoft OfficeActive DirectoryIntuneAzureTroubleshootingProblem resolutionITIL

PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably. We manage incidents such as...

March 12, 2026 View Details
Birmingham, AL; Remote, US (1111-1020 Information Technology) Remote permanent
Service Desk SupportTechnical TroubleshootingHardware InstallationSoftware ConfigurationActive Directory ManagementUser TrainingProject ManagementTime ManagementConfidentiality

Upstream Rehabilitation is looking for a Senior Service Desk Analyst to join our team! Senior Service Desks Analyst Location Type: Remote (Must Reside in the United States) Build Your Career with U...

March 12, 2026 View Details

Service Desk Analyst

EvelynPartners

Liverpool, , United Kingdom Hybrid permanent
Customer ServiceCommunicationMicrosoft ProductsProblem SolvingStress ManagementTeamworkITIL Foundation

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges ...

January 27, 2026 View Details
Phoenix, AZ, United States contract
Computer Technical SupportWindowsMicrosoft ADCitrixActive DirectoryPermissionsMS OfficeOutlookCustomer ServiceMultitaskingImaging Tools

IDEALFORCE has a part time CONTRACT position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about...

August 1, 2016 View Details
Earley, England, United Kingdom permanent
Customer ServiceProblem SolvingIT SupportEnd User SupportMicrosoft ToolsTicket ManagementProcess FollowAttention to Detail

WSH is the parent company for leading brands operating in the catering and hospitality sectors. Our brands operate in diverse sectors, including: • Public spaces – such as the Science Museum, St Panc...

March 11, 2026 View Details
Liverpool, Merseyside permanent
Service Desk SupportIncident ManagementGlobal CommunicationTechnical SetupApplication SupportDocumentationSecurityMeasurement Scheduling

WHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a Service Desk Support Analyst to join our Group IT Department  in Prescot, Liverpool You will be joining a high-performing Service De...

March 11, 2026 View Details
Ashford, , United Kingdom Remote permanent
BilingualEnglishSwedishCustomer ServiceITSMServiceNowTechnical TroubleshootingMicrosoft Office365Communication SkillsDocumentation

Service Desk Analyst - Swedish Speaking UK and Ireland  Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.  Reporting to the Te...

March 11, 2026 View Details

Service Desk Analyst

SonomaConsultingInc

Glenview, IL, United States permanent
Service DeskTechnical SupportCommunicationCustomer ServiceProblem SolvingMulti-taskingITSMTicket ManagementWindowsTrubleshooting

Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consult...

August 12, 2016 View Details
Auckland, Auckland, New Zealand Hybrid permanent
Problem SolvingService OrientationCommunication SkillsWritten SkillsLeadershipCustomer ServiceCoachingRelationship BuildingProject ManagementITIL Service Delivery

****INTERNAL POSITION ONLY **** About the Role Here’s a fantastic opportunity for you to develop your leadership skills within the Service Desk as a Senior Service Desk Analyst! As a Senior Service...

March 10, 2026 View Details

Service Desk Analyst

Andurilindustries

Costa Mesa, California, United States (Costa Mesa, CA (HQ)) Remote permanent
Customer Support AutomationOS configurationSoftware UpdatesDevice ManagementTicket ManagementInventory ManagementAsset ManagementSoftware LicensingCustomer ServiceSecurity Stack

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model...

March 9, 2026 View Details

Service Desk Analyst

VTechSolution1

Columbus, OH, United States contract
IT ExperienceSCCMPowerShellActive DirectoryNetworkingCustomer ServiceTroubleshootingCommunication

Position Details: Job Title: Service Desk Analyst  Location: Columbus, OH 43215 Duration: 12+ months (Strong possibility for an extension) Requirement: · Understanding of Desktop Support and Serv...

February 6, 2017 View Details

Service Desk Analyst

InfojiniInc1

Pontiac, MI, United States contract
Customer ServiceMicrosoft Office SuiteAdobe Acrobat

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing IT services and software...

August 16, 2017 View Details
Remote, USA Remote permanent
Customer ServiceITSMTroubleshootingTechnical SupportIncident ManagementEscalationSecurity PoliciesInfrastructure MaintenanceKnowledge BaseDocumentation

Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment managem...

March 9, 2026 View Details

Service Desk Analyst

Two95 International Inc.

Seremban, Negeri Sembilan, Malaysia permanent
on call supportcustomer supportincidents managementtroubleshootingtechnical diagnosisprocess improvementscustomer communicationtechnical supportITSM toolticketting

JOB DESCRIPTION: We are looking for Service Desk Analyst with 2 to 5 years of experience. Required Skills: on call support/customer support, ITSM tool, incidents management, ticketting and troubles...

March 9, 2026 View Details

Service Desk Analyst

Confidential

Makati, Metro Manila permanent
Customer ServiceIT SupportTicketing SystemsIncident ManagementCommunication SkillsWindowsmacOSMicrosoft OfficeActive DirectoryTicketing Tools

I. PURPOSE  The Service Desk analyst is the point of contact for reporting IT related incidents and requests. Using a ticketing  system and other tools, employee concerns are logged, monitored and pur...

March 9, 2026 View Details

IT Service Desk Analyst

Two95 International Inc.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia contract
Customer ServiceITSM ToolsIncident ManagementTicketingTroubleshootingTechnical DiagnosisCommunicationProcess ImprovementComplianceCalm Under Pressure

We are looking for Service Desk Analyst with 2 to 5 years of experience. Required Skills: on call support/customer support, ITSM tool, incidents management, ticketting and troubleshooting Job Respo...

March 9, 2026 View Details
Limerick, , Ireland Remote permanent
ServiceNowCustomer ServiceCommunicationBilingualTroubleshootingTechnical IssuesDocumentationPerformance MetricsKnowledge ManagementITIL

  Service Desk Analyst - French Speaking UK and Ireland  Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.  Reporting to...

March 5, 2026 View Details
Medellin, Antioquia Hybrid permanent
Customer ServiceTicket ManagementIssue ResolutionEscalationKnowledge ManagementSystem MonitoringCustomer Communication

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ langu...

March 5, 2026 View Details
Auckland, Auckland, New Zealand Hybrid permanent
Customer ServiceITIL ProcessesProblem SolvingIncident ManagementService Request ResolutionCommunicationFlexibility

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Ab...

March 4, 2026 View Details

Service Desk Analyst

Confidential

Dublin, Dublin permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationStress ManagementProfessional DevelopmentMicrosoft ProductsTechnical TrainingDocumentationTechnical Knowledge

Job Title: Service Desk Analyst Business Unit: Managed Services Business Unit – Support Division Report to: Service Desk Team Lead Location: Ergo office / Field Overview of Role: Ergo is the l...

March 4, 2026 View Details
Hartlepool, England, United Kingdom permanent
Customer ServiceITILMicrosoft OfficeCommunication SkillsAttention to DetailProblem SolvingTime ManagementDocumentation

Come join us and make a difference in the world! Discover more at www.necsws.com This role is based from our Hartlepool office. You will have 1st line experience in proving IT service for user...

March 2, 2026 View Details
Cardiff, Wales, United Kingdom Hybrid permanent
Customer ServiceCommunicationTechnical SupportProblem SolvingPrioritizationTime ManagementTroubleshootingWindows

Job Title: Service Desk Analyst Location: Cardiff, Wales/Hybrid Salary: Up to £26,300 Contract type: Permanent #LI-Hybrid About the role We’re looking for a proactive and experienced Service Des...

January 14, 2026 View Details

Service Desk Analyst - File & Print

Centorrino Technologies

Hobart, Tasmania, Australia Remote permanent
Windows ServerPrint ServicesFile ServicesSharePointTicketing SystemsCustomer ServiceEscalation ManagementPaperCutNTFS permissions

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech, we’re a community that goes beyond expectations. We’ve been recognised as...

February 16, 2026 View Details
Mildura, Victoria, Australia permanent
Service Desk SupportMicrosoft 365TroubleshootingCollaboration ToolsAV TechnologyTicketing SystemsRemote SupportCustomer ServiceCommunicationPrioritization

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as ...

January 29, 2026 View Details
Australia Remote permanent
Customer ServiceProblem SolvingIT SkillsCommunicationTeamwork

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Wo...

January 27, 2026 View Details
Paranaque City, National Capital Region, Philippines permanent
Customer ServiceIncident TriageEnd-to-End Ticket ResolutionAssignment InstructionsActive DirectoryPhone SupportEscalation GovernanceStructured requirementsDecision MakingWork-Life Balance

Ever been the calm in the chaos when everything decides to break at 2 a.m.? While the rest of the world is asleep (or deep into their “just one more episode” binge), you’re the hero answering the call...

February 27, 2026 View Details
London, England, United Kingdom Remote permanent
ServiceNowCustomer ServiceCommunicationBilingualProblem SolvingTechnical TroubleshootingDocumentationMicrosoft Office365ITILKnowledge Management

Service Desk Analyst - French Speaking UK and Ireland  Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.  Reporting to the Tea...

February 26, 2026 View Details
Crumlin, Northern Ireland, United Kingdom Remote permanent
ServiceNowCustomer ServiceCommunication SkillsBilingualProblem SolvingITILMicrosoft Office365DocumentationTechnical SupportKnowledge Management

Service Desk Analyst - French Speaking UK and Ireland  Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.  Reporting to the Tea...

February 26, 2026 View Details
Limerick, , Ireland Remote permanent
Customer ServiceCommunication SkillsServiceNowTechnical TroubleshootingMicrosoft Office365ITIL PrinciplesDocumentationKnowledge ManagementRemote Work

Service Desk Analyst - French Speaking UK and Ireland  Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.  Reporting to the Tea...

February 26, 2026 View Details
Burtonwood, England, United Kingdom Remote permanent
ServiceNowCustomer ServiceCommunicationBilingualTechnical TroubleshootingMicrosoft Office365ITILTime ManagementDocumentationKnowledge Management

Service Desk Analyst - French Speaking UK and Ireland  Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.  Reporting to the Tea...

February 26, 2026 View Details
Dublin, , Ireland Remote permanent
ServiceNowCustomer ServiceCommunicationBilingualProblem SolvingITILTechnical IssuesKnowledge BaseDocumentationMicrosoft Office365

Service Desk Analyst - French Speaking UK and Ireland  Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.  Reporting to the Tea...

February 26, 2026 View Details
Cambridgeshire, United Kingdom Agency contract
Active ListeningCustomer ExperienceServicio al ClienteConsultingDutch

A Service Desk Analyst is required to provide excellent customer service to clients in a fast-paced IT environment, ensuring timely issue resolution and support for a range of IT products and services...

February 27, 2026 View Details
Ashford, , United Kingdom Remote permanent
BilingualCustomer ServiceServiceNowITSMCommunicationTroubleshootingTechnical IssuesDocumentationKnowledge ManagementMicrosoft Office365

Service Desk Analyst - French Speaking UK and Ireland  Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.  Reporting to the Tea...

February 25, 2026 View Details
City Of Manila, Metro Manila, Philippines Hybrid permanent
Customer ServiceProblem ResolutionTSPhone CommunicationNetwork HardwareNetwork InfrastructureTicket ManagementConflict ResolutionEmpathy

Title: Service Desk Analyst Start Date: April 21, 2026 Our Purpose Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our...

February 24, 2026 View Details
Bergen op Zoom, North Brabant, Netherlands Hybrid permanent
Customer ServiceTechnical SkillsOracle SystemsMonitoringIncident ManagementCommunicationShift WorkProactiveDocumentationStress Resistant

Due to the growth of our international Managed Services Technical practice, we are looking for a Service Desk Analyst. The main goal is to keep customers’ mission-critical Oracle systems operational b...

July 31, 2025 View Details
Bengaluru, Karnataka, India Remote permanent
Customer ServiceCommunicationProblem SolvingITSM ToolsEnglish ProficiencyTechnical SupportCommunication SkillsInterpersonal SkillsAdaptabilityTeam Player

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.   By combining world-class engineering, industry expertise an...

February 20, 2026 View Details
Minnetonka, Minnesota, United States permanent
Customer ServiceTroubleshootingServiceNowTicket ManagementSLA ComplianceIncident ManagementDocumentationCommunicationTechnical KnowledgePrioritization

• Taking initial telephone inquiries and troubleshooting relatively simple hardware, software, or network problems • Monitor incoming tickets and alerts in the ServiceNow system and respond accordingl...

February 18, 2026 View Details
London, England, United Kingdom permanent
CommunicationData AccuracyAdministrative TasksFinancial MarketsCustomer ServiceDocumentation ManagementTechnical SupportVolunteering

This is an excellent opportunity for an ambitious graduate to gain 12 months of intensive, hands-on experience at a leading global FinTech firm. As a Graduate Service Desk Analyst, you will immediatel...

February 17, 2026 View Details
Mexico Remote permanent
Customer ServiceTechnical SkillsCommunicationProblem SolvingShift WorkOracle SystemsProactiveShift SchedulingDocumentationStress ManagementEnglish ProficiencyMultilingual

Due to the growth of our international Managed Services Technical practice, we are looking for a Service Desk Analyst. The main goal is to keep customers’ mission-critical Oracle systems operational b...

July 31, 2025 View Details
Reading, Berkshire permanent
Customer ServiceTechnical Problem SolvingCommunication SkillsAnalytical SkillsTechnical DocumentationMicrosoft SuiteCloud SolutionsIncident ManagementChange Management

Role Overview We have an exciting opportunity for an Apprentice Service Desk Analyst to join our Secure Managed Services team. In this role you will work closely with our clients to deliver, support,...

February 20, 2026 View Details
Liverpool, , United Kingdom Hybrid permanent
Customer ServiceTechnical SupportServiceNowIncident ManagementSLAHardware TroubleshootingDocumentation

At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK’s top 10 fastest-growing accountancy firms, we hav...

February 18, 2026 View Details
Wellington, Wellington, New Zealand Hybrid permanent
LeadershipService Desk ManagementKnowledge ManagementQuality AssuranceCustomer SatisfactionEscalation HandlingCoaching and DevelopmentStakeholder Relationship BuildingProject SupportITIL Service Delivery

About the Role Here’s a fantastic opportunity for you to develop your leadership skills within the Service Desk as a Senior Service Desk Analyst! As a Senior Service Desk Analyst, you will support t...

February 17, 2026 View Details
Auckland, Auckland, New Zealand Hybrid permanent
Customer ServiceProblem SolvingITIL ProcessesIncident ManagementCommunicationFlexibilityTeam PlayerCustomer-CentricSelf-starter

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Ab...

February 12, 2026 View Details
Medellin, Antioquia permanent
Technical KnowledgeCommunication SkillsProblem-SolvingTicket ManagementIssue ResolutionEscalationCustomer ServiceKnowledge ManagementIP OnboardingSystem Monitoring

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ langu...

February 13, 2026 View Details
Fujairah, Emirate of Fujairah, United Arab Emirates permanent
Customer ServiceCommunicationTroubleshootingITILTicketing SystemsIncident ManagementKnowledge ManagementCustomer SatisfactionTime ManagementDocumentation

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.   By combining world-class engineering, industry expertise an...

February 10, 2026 View Details
Bengaluru, Karnataka, India Remote permanent
Customer ServiceCommunicationProblem SolvingInterpersonal SkillsITSM ToolsEnglish ProficiencyAdaptability

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.   By combining world-class engineering, industry expertise an...

February 12, 2026 View Details
Petaling Jaya, Selangor, Malaysia permanent
IT SupportTicketing SystemsCustomer ServiceShift WorkProblem SolvingTechnical DocumentationUpskillingTeam CollaborationShift FlexibilityRetail Knowledge

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a le...

February 10, 2026 View Details