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Bengaluru, KA, India Hybrid permanent
ITWeb ServerDBS ApplicationIncident ManagementProblem ManagementRCASLAObservabilityApp Server

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, he...

April 2, 2026 View Details
BELFAST ARNOTT HOUSE Hybrid permanent
Technical SupportProblem SolvingCustomer ServiceAnalytical SkillsCommunicationDocumentationPrioritization

Location: BELFAST ARNOTT HOUSE, United Kingdom Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring...

April 3, 2026 View Details
Salt Lake City, UT (South Jordan HQ) Hybrid permanent
Customer ServiceTechnical ExpertiseProblem SolvingCommunicationCollaborationCommunity ManagementContent CreationUser EducationCross-Functional Coordination

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excell...

April 2, 2026 View Details
Cheltenham, England, United Kingdom Remote permanent
Product KnowledgeTroubleshootingTechnical SupportCustomer CommunicationIssue ReplicationBug TrackingProcess ImprovementDocumentationKnowledge TransferAPAC Time Zone Support

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as...

April 2, 2026 View Details
Australia Remote permanent
Team DevelopmentLeadershipStrategic LeadershipCross-Functional CollaborationOperational Excellence

Reports to: Vice President, Global Support Location: Remote Australia What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the b...

April 1, 2026 View Details
Toronto, Ontario, Canada (Toronto) permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationActive ListeningTechnical ExplanationSelf-RelianceProcess Improvement

TouchBistro is seeking a Product Support Technician to join our Customer Success team. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, troubleshooting environment. You ...

April 1, 2026 View Details
San Francisco, CA • New York, NY • United States (US) Remote permanent
Customer ServiceTechnical IQCommunication SkillsProblem SolvingEmpathyConsultative CommunicationSaaS Environment ExperienceInDesign ExperienceZendesk Configuration

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a ...

April 1, 2026 View Details
Aberdeen Proving Ground, MD Hybrid permanent
Technical WritingDocumentation ManagementProduct-to-Value TranslationAgile DevelopmentUser TrainingTraining Content DevelopmentVersion ControlDocumentation StandardsRegulatory Compliance

Position Title: Technical Writer / Training Product Support Specialist Location: Hybrid to Aberdeen Proving Grounds, MD Clearance Requirement: Active Secret Clearance Employment Type: Full Time Re...

March 31, 2026 View Details
Chennai Hybrid permanent
SaaS Product SupportTeam LeadershipCustomer ExperienceProcess DevelopmentFeedback AnalysisSLA ComplianceStakeholder CommunicationIndustry Best PracticesTechnology ImplementationSoftware Development Processes

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps cus...

March 31, 2026 View Details
Remote UK; United Kingdom (United Kingdom) Remote permanent
Customer ServiceTechnical SupportProblem SolvingEscalationDocumentationContinuous LearningTeam CollaborationCustomer-Centric

Reports to: Product Support Manager Location: Remote UK Compensation Range: £35,000 to £45,000 base, plus bonus and equity. What We Do: Huntress is a fully remote, global team of passionate expert...

March 31, 2026 View Details
Ireland; Remote Ireland (United Kingdom) Remote permanent
Customer ServiceTechnical SupportProblem SolvingEscalationDocumentationContinuous Learning

Reports to: Product Support Manager Location: Remote IRE Compensation Range: €32,000 to €42,000 base, plus bonus and equity. What We Do: Huntress is a fully remote, global team of passionate exper...

March 31, 2026 View Details
Aberdeen Proving Ground, MD Hybrid permanent
Training DevelopmentTechnical WritingAgile MethodologiesSoftware DocumentationTraining and Technical SupportTechnical ManualsComputer-Based TrainingRelease StrategyUsability Validation

Position Title: Training Product Support Specialist Location: Hybrid to Aberdeen Proving Grounds, MD Clearance Requirement: Active Secret Clearance Employment Type: Full Time Research Innovations,...

March 31, 2026 View Details
Burlington Massachusetts permanent
Training and Technical SupportSQL ServerPerformance TuningBatch ProcessingUNIXModern Android ArchitectureProgrammingSoftware Development LifecycleInvestment Management Knowledge

Job Description Who we are looking for The Product Specialist ensures that our clients are optimizing their use of CRD’s products especially in the areas of system configuration, database administra...

March 31, 2026 View Details
Bothell, Washington Hybrid permanent
Technical ExecutionClient SupportProduct Operationsautomate deployment processesTroubleshootingTriage ProceduresDocumentationMentorshipCross-Functional CollaborationWork-Life Balance

The Opportunity ISOutsource is at the forefront of change as a modern technology consulting firm. We strengthen our clients with technology solutions that help them boost performance, streamline proc...

March 30, 2026 View Details
Vancouver, Canada (Remote - Canada) Remote permanent
Technical SupportProduction SupportCustomer ServiceAPI TroubleshootingLinux EnvironmentTicketing SystemsSQLMonitoring ToolsScriptwritingRemote Work

As a Production Support Engineer I at Marqeta, you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the fi...

March 30, 2026 View Details
Vancouver, Canada (Remote - Canada) Remote permanent
Technical SupportProduction SupportB2B_KnowledgePayments SystemsAccounting SystemsCommunication SkillsWritten CommunicationVerbal CommunicationEmpathyLinux EnvironmentTroubleshootingAPI Technologies

As a Production Support Engineer I at Marqeta, you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the fi...

March 30, 2026 View Details
Raleigh, NC permanent
Technical SupportIndustry-Specific MessagingCustomer SupportDocumentationIncident ManagementFeedback CollectionNNID Provisioning

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reachin...

March 30, 2026 View Details
Kyiv, , Ukraine Hybrid permanent
Technical SupportTroubleshootingRemote AccessDiagnosticsNetwork IssuesDatabase IssuesBug IdentificationDocumentationCommunicationJavaScriptReactAPI Troubleshooting

We are currently hiring Kyiv-based applicants for the following shift: • Tuesday — Saturday 8AM—5PM Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our gr...

February 27, 2026 View Details
Lviv, Lviv Oblast, Ukraine Hybrid permanent
Technical SupportTroubleshootingRemote AccessDiagnosticsNetwork IssuesBug IdentificationDocumentationCommunicationJavaScriptReactDatabase Issues

We are currently hiring Lviv-based applicants for the following shift: • Tuesday — Saturday 8AM—5PM Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our gr...

February 27, 2026 View Details
REHOVOT Hybrid permanent
Networking ProtocolsProblem-solvingEnglish CommunicationTechnical SupportLinuxRouting ProtocolsScripting

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build ...

March 29, 2026 View Details
Philadelphia, PA, United States permanent
Technical SupportProduct KnowledgeJIRACapacity AssessmentMorning MeetingsSenior LeadershipProject DeploymentServer SetupDevOpsLinuxAdmin Tasks

We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT r...

March 1, 2016 View Details
Tacoma, Washington permanent
DeliveryProduct SupportCustomer ServiceInventory ManagementVehicle OperationTime ManagementCommunicationProblem SolvingData EntrySafety

Route Delivery Driver & Product Support Wagonmaster Group University Place, WA | Full-Time | Field-Based Compensation Base salary of $49,000 to start Vehicle use provided for deliveries Benefits in...

March 27, 2026 View Details
Bangalore, IND (Office - Bagmane, India) Hybrid permanent
Product SupportEngineeringTechnical SupportCustomer ServiceProblem SolvingCollaborationCommunicationDocumentationProduct Knowledge

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelo...

March 27, 2026 View Details
Irvine, CA, United States Remote permanent
TechnicalProductSupportTrainingAestheticsSoftwareFacilitatorAssessmentsLearningObjectivesAllergan

About AbbVie At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables...

March 26, 2026 View Details
Remote, US (Remote) Remote permanent
Customer ServiceProblem SolvingCommunicationEmpathyTime Management

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the...

March 26, 2026 View Details
Sofia, Sofia City Province, Bulgaria permanent
PortugueseEnglishCustomer SupportFitbit_ProductsProduct SupportTroubleshootingCRMCommunicationTechnical KnowledgeProblem SolvingInterpersonal Skills

Mercier Consultancy is seeking a Portuguese Fitbit Product Support Specialist to join our team in Sofia, Bulgaria, offering a fully paid relocation package. This role provides an exciting opportunity ...

March 26, 2026 View Details
Bengaluru, Karnataka, India permanent
Technical SupportLog AnalysisAPI TroubleshootingIssue ResolutionCustomer CommunicationDocumentationKnowledge Base ManagementRoot Cause AnalysisShift Flexibility

This role is for one of the Weekday's clients Min Experience: 3 years Location: Bangalore JobType: full-time We are looking for a proactive and technically proficient Product Support Engineer - L2...

March 26, 2026 View Details
Brazil (Belo Horizonte (T:B), São Paulo (T:B)) Remote permanent
Customer ServiceTechnical TroubleshootingCross-Functional CollaborationKPI ManagementCentre ManagementAgentic AI SafetyApp InsightsCustomer Feedback Integration

What is Teachable? Teachable is the platform for experts and businesses who take education seriously. In a world where anyone can ask AI for information, we're the home for those who educate with pur...

March 26, 2026 View Details
Burgas, Burgas, Bulgaria permanent
ItalianEnglishCustomer SupportProduct SupportTechnical KnowledgeProblem SolvingCommunicationInterpersonal SkillsRelocation SupportCRM Systems

Mercier Consultancy is seeking a dedicated Italian-Speaking Fitbit Product Support Specialist to join our dynamic team in Sofia, Bulgaria, with a fully paid relocation package. This position offers an...

March 26, 2026 View Details
Bengaluru permanent
Customer ServiceTechnical SupportProblem SolvingIT SystemsTroubleshootingDocumentationCommunication

This role is for one of our clients Industry: Technology, Information and InternetSeniority level: Associate level Min Experience: 3 years Location: Bangalore JobType: full-time...

March 26, 2026 View Details
Bengaluru, Karnataka, India permanent
Technical SupportTroubleshootingAPIsClouds GCPRoot Cause AnalysisCloud PlatformsJavaPythonCommunication Skills

This role is for one of the Weekday's clients Min Experience: 3 years Location: Bangalore JobType: full-time We are looking for a proactive and technically proficient L2 Support Engineer with 3–6 ...

March 26, 2026 View Details
Bengaluru, KA, India permanent
Customer ServiceTechnical SupportSoftware DevelopmentLIMSe-CommerceMobile App Development

• Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, ...

March 25, 2026 View Details
Sofia, Sofia City Province, Bulgaria permanent
Dutch_SpeakingEnglishCustomer_SupportProduct_SupportTroubleshootingCustomer_SolutionsCRM_ManagementTechnical_CollaborationCommunication_SkillsFitbit_Products

Mercier Consultancy is looking for a Dutch-Speaking Fitbit Product Support Specialist to join our team in Sofia, Bulgaria, with a fully paid relocation package. This role is ideal for individuals pass...

March 25, 2026 View Details
USA - Oklahoma City, OK permanent
EngineeringTechnical PublicationsTechnical IssuesOperational IssuesCustomer RequirementsEngineering ChangesEngineering CapabilitiesOperabilityMaintainabilityMaintenance Manuals

Mid-Level Product Support Engineering (Customer Support) Company: The Boeing Company The Boeing Global Services (BGS) and the Product Support team is seeking a Mid-Level Product Support Engineering...

March 25, 2026 View Details
Singapore, Central, Singapore (Singapore ) permanent
Customer ServiceProduct KnowledgeTechnical SupportCommunication SkillsProblem SolvingCross-Functional CollaborationData AnalysisAI UnderstandingMarket Insight

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers i...

March 25, 2026 View Details
San Francisco, CA (San Francisco) Remote permanent
Customer ServiceTeam LeadershipMentorshipProcess ImprovementSLAsCross-functional Collaboration

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance—not replace—independent professionals, HoneyBook’s AI-powered tools help busines...

March 24, 2026 View Details
Phoenix, Arizona, United States Remote permanent
Active Directory ManagementCloud TechnologiesCRM PlatformsKnowledge Base ManagementProblem SolvingCustomer ServiceTechnical SupportData AnalysisProduct KnowledgeTravel

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we...

March 23, 2026 View Details
Remote, US (Remote) Remote permanent
Customer ServiceProblem SolvingCommunicationEmpathyTech SupportTime ManagementFlexibility

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the...

March 24, 2026 View Details
Bangalore, IND (Office - Bangalore, India) Hybrid permanent
Technical SupportTroubleshootingRoot Cause AnalysisCommunication SkillsCustomer ServiceProblem SolvingCross-Functional CollaborationCybersecurity ExpertiseDLP Technologies

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelo...

March 24, 2026 View Details
Hyderabad, Telangana, India (Hyderabad, India) permanent
7+ yearsAdvanced supportOperating systemsAPIsIntegrationLogicalAnalyticalProblem solvingCommunicationEnglishTechnology centricDatabase systems SQL

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile...

March 23, 2026 View Details
Spokane Valley, Washington Hybrid permanent
Technical ExecutionClient SupportProduct OperationsProvider DeploymentTroubleshootingTechnical TriageDocumentationMentorshipCross-functional CollaborationWork-Life Balance

The Opportunity ISOutsource is at the forefront of change as a modern technology consulting firm. We strengthen our clients with technology solutions that help them boost performance, streamline proc...

March 23, 2026 View Details
United States of America Remote permanent
Customer ServiceTechnical SupportProblem SolvingEscalationDocumentationTrainingTeam Collaboration

Reports to: Product Support Manager Location: Remote US Compensation Range: $50,000 to $65,000 base plus bonus and equity *For this position, we are only considering candidates located in the Centr...

March 23, 2026 View Details
Mexico City Metropolitan Area (Remote - AMER/LATAM) Remote permanent
Customer ServiceTechnical TroubleshootingProduct KnowledgeCommunicationDocumentationAI ToolsCollaborationTime ManagementData-Driven WorkTechnical Support

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionabl...

March 23, 2026 View Details
Monterrey, Nuevo León, Mexico (Mexico) Remote permanent
SpanishEnglishProduct SupportTechnical SupportHardware TroubleshootingSoftware IssuesEscalationDocumentationProcess ValidationCollaborationPrioritizationRemote Software

WE EXIST TO IMPROVE THE PERFORMANCE OF ATHLETES AND TEAMS Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've ...

March 23, 2026 View Details
Guadalajara, Jalisco, Mexico (Mexico) Remote permanent
SpanishEnglishTechnical SupportHardware TroubleshootingSoftware TroubleshootingRemote SupportCustomer ServiceEscalationDocumentationProcess ValidationCollaborationPrioritization

WE EXIST TO IMPROVE THE PERFORMANCE OF ATHLETES AND TEAMS Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've ...

March 23, 2026 View Details
Hyderabad, Telangana, India (Hyderabad, India) permanent
Product SupportProblem SolvingCustomer ServiceData-Driven ApplicationsCloud-Based Data EnvironmentsNight Shift ExperienceAnalytical SkillsCommunicationProcess Adherence

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile...

March 23, 2026 View Details
Seoul, South Korea, South Korea Remote contract
Technical SupportCustomer ServiceCommunicationProblem SolvingAnalytical SkillsTechnical DocumentationCollaborationOn-Call SupportKorean CommunicationCustomer Experience

About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting doc...

March 23, 2026 View Details
Maynila Hybrid permanent
Technical SupportInformation SecurityQACloud ServicesNetworkingProblem SolvingCustomer ServiceCommunicationOWASP Top 10Bot Mitigation

Location: Maynila, Philippines Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and arti...

March 23, 2026 View Details

Product Support Analyst

Pansophiclearning

Parma (Corporate Office - Parma) permanent
Technical SupportTroubleshootingDocumentationCommunicationCritical ThinkingCustomer ServiceCollaborationProduct UpdatesTechnical TrendsUser Training

The Product Support Analyst provides exceptional, human centric technology support and analysis for our products. This role involves collaborating closely with customers, development teams, stakeholde...

March 20, 2026 View Details
Houston, Texas (Remote) Remote permanent
Customer ServiceProblem SolvingCommunicationEmpathyTechnical KnowledgeTime ManagementRemote WorkOnsite Event Coordination

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the...

March 20, 2026 View Details