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Austin, Texas, United States permanent
IT ConceptsIncident ManagementTriageServiceNowSharePointEASA RegulationsIncident-heavy environmentsService Quality AssuranceSLAs

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers...

February 6, 2026 View Details

Major Incident Lead

Intersystems

Boston, MA permanent
Major Incident ManagementIncident LeadershipCommunicationStakeholder CoordinationService Level IndicatorsService Level ObjectivesPost-Incident ReviewsRoot Cause AnalysisCorrective ActionsProcess ImprovementEscalation PathsPlaybook Maintenance

We are seeking an experienced Major Incident Lead – Site Reliability to join our Managed Services team. This role is responsible for leading the response to high-severity, customer-impacting incidents...

February 11, 2026 View Details

Major Incident Manager - ITIL

Methods Business and Digital Technology

London, England, United Kingdom Hybrid permanent
ITILIncident ManagementProactive ManagementService DeliverySLAsClient CollaborationKnowledge SharingProcess ImprovementCustomer ServiceCommunication

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the publ...

February 2, 2026 View Details
Silverdale, Auckland, New Zealand permanent
First Class Medical CertificateTrainingTeamworkCommunicationPhysical FitnessEmergency ResponseVehicle MaintenanceCustomer ServiceLeadership

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

January 12, 2026 View Details
Napier, Hawke's Bay Region, New Zealand permanent
First AidPhysical FitnessTeamworkCommunicationAttention to DetailPhysical AssessmentHealth Checks

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

January 16, 2026 View Details
Nelson, Nelson Region, New Zealand permanent
First Class Medical CertificateTrainingTeamworkCommunication SkillsPhysical FitnessVehicle MaintenanceEmergency ResponseCustomer Service

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

January 28, 2026 View Details
Greymouth, West Coast Region, New Zealand permanent
First AidTrainingTeamworkCommunicationPhysical FitnessEmergency Response

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

January 29, 2026 View Details
Blenheim, Marlborough Region, New Zealand permanent
First Class Medical CertificateTrainingTeamworkCommunicationPhysical FitnessVehicle MaintenanceEmergency ResponseCustomer Service

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

January 29, 2026 View Details
Westport, West Coast Region, New Zealand permanent
First Class Medical CertificateTrainingPhysical FitnessCommunication SkillsTeamworkProblem SolvingCustomer ServiceEmergency ResponseVehicle Maintenance

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

January 29, 2026 View Details
Invercargill, Southland Region, New Zealand permanent
Customer ServiceFirst AidCommunicationProblem SolvingTeamworkTime ManagementComputer ProficiencyShift FlexibilityPhysical FitnessProcess Improvement

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

February 2, 2026 View Details
Dunedin, Otago Region, New Zealand permanent
First AidCommunicationAttention to DetailFlexibilityResiliencePhysical FitnessDriving License

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

February 2, 2026 View Details
Queenstown, Otago Region, New Zealand permanent
First AidCommunicationAttention to DetailFlexibilityResiliencePhysical FitnessCitizenship

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

February 2, 2026 View Details
Bowburn, England, United Kingdom Hybrid permanent
IT Services SalesIT PracticesIncident ManagementProblem ManagementRoot Cause AnalysisCommunicationCoordinationLeadershipTechnical GuidanceCustomer Focus

EU Major Incident Manager – French Speaking The EU Major Incident Manager plays a pivotal role in protecting service availability across the business by leading the end‑to‑end management of all Major...

January 14, 2026 View Details
Ashford, , United Kingdom Hybrid permanent
IT Services SalesIT PracticesIncident ManagementProblem ManagementRoot Cause AnalysisCommunicationCoordinationLeadershipNegotiationAdaptability

EU Major Incident Manager – French Speaking The EU Major Incident Manager plays a pivotal role in protecting service availability across the business by leading the end‑to‑end management of all Major...

January 14, 2026 View Details
Harlow, England, United Kingdom Hybrid permanent
IT Services SalesIT PracticesIncident ManagementProblem ManagementRoot Cause AnalysisCommunicationCoordinationLeadershipTechnical GuidanceAdaptability

EU Major Incident Manager – French Speaking The EU Major Incident Manager plays a pivotal role in protecting service availability across the business by leading the end‑to‑end management of all Major...

January 14, 2026 View Details
London, , United Kingdom Hybrid permanent
Incident ManagementSafety Incident ReportingProblem ManagementWeb Experience ManagementProcess OptimizationService ReliabilityGlobal Team CollaborationOut-of-hours ManagementDemand Management

Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-...

January 22, 2026 View Details
Burbank, CA, United States permanent
ITIL Incident ManagementIncident LeadershipCustomer CommunicationProcess DocumentationProject Deployment

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial ...

July 27, 2015 View Details
Highlands Ranch, CO, United States permanent
CommunicationIncident ManagementProblem SolvingTechnical SkillsTeam CollaborationProcess ImprovementShift WorkCustomer ServiceDocumentationITIL

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

February 3, 2026 View Details

Major Incident Lead

Intersystems

Dublin (Remote) Remote permanent
Major Incident LeadSite ReliabilityManaged ServicesIncident ResponseStakeholder CommunicationCoordinationService Level IndicatorsService Level ObjectivesLower-Impact DataPost-Incident ReviewsRoot Cause AnalysisCorrective Actions

Overview We are seeking an experienced Major Incident Lead – Site Reliability to join our Managed Services team. This role is responsible for leading the response to high-severity, customer-impacting...

February 4, 2026 View Details
Atlanta, Georgia - USA (United States of America) Hybrid permanent
ITService ManagementIncident ManagementProblem ManagementChange ManagementService Level ManagementProject ManagementCommunicationTeamworkTechnical Understanding

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help busine...

January 30, 2026 View Details
Hyderabad, Telangana, India Hybrid permanent
IT Service Management - AdvancedObservability ModelsMajor Incident Management - AdvancedCloud Computing - IntermediateService Reliability Engineering - IntermediateSoftware Development - IntermediateTools - Intermediate (Dynatrace)ThousandEyes - IntermediateExtraHop - Entry LevelSevOne - Entry LevelTools - Entry Level (FullStory)Intermediate Excel knowledge

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly ser...

October 27, 2025 View Details
Pune, Maharashtra, India Hybrid permanent
IT Service Management - AdvancedObservability ModelsMajor Incident Management - AdvancedCloud Computing - IntermediateService Reliability Engineering - IntermediateSoftware Development - IntermediateTools - Intermediate (Dynatrace)ThousandEyesExtraHopSevOneFullStoryExcel

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly ser...

October 27, 2025 View Details
Hyderabad, Telangana, India Hybrid permanent
IT Service Management - AdvancedObservability ModelsMajor Incident Management - AdvancedCloud Computing - IntermediateService Reliability Engineering - IntermediateSoftware Development - IntermediateDynatrace ConfigurationThousandEyes - IntermediateExtraHop - Entry LevelSevOne - Entry Level

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly ser...

October 27, 2025 View Details
Mexico Remote permanent
Incident ManagementProblem ManagementProduction Operational HealthReal-time CommunicationStrategic ThinkingEfficiency GainsProcess OptimizationAutomationStakeholder CollaborationITSM KPIsHybrid Workplace CollaborationInclusive Work Environment

Our client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly se...

June 30, 2025 View Details
Pune, India Hybrid permanent
CommunicationProblem SolvingITILIncident ManagementTriageDocumentationStakeholder ManagementRoot Cause AnalysisCollaboration

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, dis...

January 29, 2026 View Details
Remote job permanent
Major Incident CoordinationIncident AssessmentCommunicationStakeholder ManagementProcess ComplianceDocumentationPost-Incident Activities

ABOUT THE COMPANY LITIT, a joint venture between NTT DATA and Reiz Tech, is a company with deep-rooted industry know-how, dedicated to innovation within the IT sector. Its primary focus is delivering...

January 30, 2026 View Details
Milton Keynes permanent
Incident ManagementService DeliveryRisk ManagementData AnalyticsService ExcellenceStrategic AlignmentProblem ManagementThird-Party ManagementStakeholder ManagementContinuous Improvement

Major Incident and Service Delivery lead | S2-level | Milton Keynes Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technolo...

January 23, 2026 View Details
Veghel permanent
LeadershipCommunicationProblem SolvingRoot Cause AnalysisITIL ProcessesRisk ManagementStakeholder ManagementTeam CoordinationPlanningProcess Improvement

Job Title Major Incident Manager Job Description -----------------------For the English Version, please scroll down---------------------------------- Ben jij in staat om meerdere disciplines te manage...

January 20, 2026 View Details