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Foster City, California; Marlton, New Jersey (Foster City, California, Marlton, New Jersey, United States) permanent
Enterprise Customer SuccessAccount ManagementQuarterly Business ReviewsQBR PreparationRetention AnalysisCross-SellExpansionCross-Functional CoordinationProcess DevelopmentGlobal StrategyLicense Usage Monitoring

At JetBrains, we build tools that developers love. Our enterprise customers rely on our products to power mission-critical software development at scale. We’re looking for a Senior Enterprise Custome...

March 4, 2026 View Details
Oak Brook, Illinois, United States permanent
Customer SuccessImplementationEnterprise Account ManagementSaaSCustomer Lifecycle ManagementData StrategiesDiscovery SessionsSuccess PlanningPresentation SkillsFacilitationProduct Usage AnalysisCross-Functional Collaboration

Albi is seeking an experienced and strategic Enterprise Customer Success Manager to drive adoption, outcomes, and long-term success for our largest restoration clients. The Enterprise CSM serves as a ...

October 30, 2025 View Details
Copenhagen permanent
SpanishEnglishCustomer SuccessAccount ManagementSaaSTechnical Data InterpretationROI NarrativesGross Renewal RateCustomer HealthRisk ManagementNet Promoter Score

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consu...

February 27, 2026 View Details
Amsterdam Remote permanent
DutchEnglishCustomer SuccessAccount ManagementSaaSTechnical Data InterpretationROI NarrativesGross Renewal RateCustomer HealthRisk ManagementNet Promoter ScoreExecutive Communication

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consu...

February 27, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Customer ServiceAccount ManagementRevenue GrowthData AnalysisCommunication SkillsAgilityIntegrityProblem Solving

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're pro...

February 27, 2026 View Details
Remote, United States or Austin, Texas HQ (AlertMedia HQ) Remote permanent
Customer ServiceEnterprise Relationship ManagementStrategic PlanningData AutomationQuarterly Business ReviewsTechnical SupportProduct TrainingBusinessInsightSalesforce ManagementCross-functional Collaboration

Do work that matters.   At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an eme...

February 25, 2026 View Details
Bangalore, India (Bangalore) Hybrid permanent
Customer ServiceRelationship ManagementAccount ManagementCommunicationTechnical KnowledgeOnboardingUsage AnalysisRenewal StrategyCross-functional CollaborationTravel

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the...

February 25, 2026 View Details
Tokyo, Japan, Japan permanent
Customer SuccessEnterprise SalesAI ImplementationWorkflow DesignRenewal ManagementCustomer OnboardingProduct KnowledgeTeam CollaborationChurn MitigationData Analysis

About Us: Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting doc...

February 24, 2026 View Details
Remote - GA (Remote - CA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingAutonomyCareer GrowthCross-Functional CollaborationComprehensive Industry Exposure

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

February 11, 2026 View Details
Remote - US (Remote - GA) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingCareer DevelopmentCross-Functional CollaborationIndustry Expertise

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

February 19, 2026 View Details

Enterprise Customer Outcome Manager

Facilities Management Express

United States Remote permanent
Enterprise Account ManagementCustomer SuccessStrategic AdvisorCustomer RelationshipQuarterly Business ReviewsAccount Health MonitoringFeature RequestsExecutive Relationships

Are you a self-starter who thrives on delivering measurable value to enterprise clients? Do you love building deep, strategic relationships with senior stakeholders? Are you looking to make a high-imp...

February 20, 2026 View Details
Germany, Austria or Remote (in Europe) (PlanRadar d.o.o (HR), PlanRadar GmbH (AT), PlanRadar GmbH (DE)) Remote permanent
Customer SuccessKey Account ManagementProject ManagementSaaSITEnterpriseStakeholder ManagementCommunicationDigitalization

Position Vollzeit Standort DACH oder Remote Start Ab Sofort Vertrag Unbefristet Was wir bei PlanRadar tun PlanRadar ist eine führende digitale Plattform für Dokumentation, Kommunikation und B...

February 20, 2026 View Details
United States Remote permanent
Enterprise Customer SuccessAccount ManagementProject ManagementCustomer OnboardingTraining DeliverySupport CoordinationBusiness ReviewRetention ManagementCustomer AdvocacyTechnical ExplanationCross-Functional Alignment

About Credo AI  Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale.  Credo AI has built a pioneering platform for cont...

February 19, 2026 View Details
Poland permanent
Customer LeadershipTechnical Program ManagementPeople ManagementProcess ImprovementEscalation ManagementCustomer FeedbackExecutive DiscussionsStress ManagementRoadmap Clarity

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navig...

February 19, 2026 View Details
Mapbox US permanent
Customer ConversionTechnical Program ManagementProcess OptimizationEscalation ManagementProblem IdentificationRoadmap AlignmentExecutive CommunicationHigh-Pressure LeadershipEnterprise SoftwareCustomer Leadership

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navig...

February 19, 2026 View Details
United Kingdom permanent
Customer ConversionTechnical Program ManagementLeadershipTeam ScalingProcess ImprovementPeople ManagementEscalationCustomer FeedbackExecutive DiscussionsHigh-Pressure Leadership

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navig...

February 19, 2026 View Details
Toronto, Montreal, Raleigh, Miami, San Francisco (Montreal, Raleigh, Toronto) permanent
Customer SuccessRelationship ManagementTrainingProduct DemonstrationsData AnalysisCommunication SkillsProblem SolvingChurn MitigationBehavioral Data

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on...

February 18, 2026 View Details
Remote Remote permanent
Customer ServiceAnalytical SkillsData AnalysisPresentation SkillsCustomer Relationship ManagementSales CollaborationProduct StrategyAccount ManagementAI IntegrationTravel

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people...

February 18, 2026 View Details
Munich, Bavaria, Germany permanent
Enterprise SalesCustomer SuccessStrategic Account ManagementGlobal OnboardingROI MeasurementExecutive AlignmentRisk ManagementProcess DevelopmentProcess ImprovementTechnical Expertise

🤖 Become Part of the AI Revolution in the Industrial World Are you ready to become part of a team that is transforming the industrial sector using the latest AI technologies? At remberg, we are revo...

February 17, 2026 View Details
Chicago, IL (Chicago Office) permanent
Customer ServiceProduct KnowledgeRelationship BuildingAccount ManagementCustomer RetentionOnboardingAccount_GrowthChurn Risk ManagementFeedback TrackingStrategic Planning

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, an...

February 13, 2026 View Details
2 Locations permanent
Customer ServiceConsultative SellingEnterprise SalesUpsellingAccount PlanningRenewal ManagementCross-Functional CoordinationStrategic AlignmentCustomer SatisfactionIntegrity

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

February 13, 2026 View Details
Remote - South Korea (Remote - South Korea ) Remote permanent
BilingualCustomer ServiceData ManagementDatabase SolutionsOnboardingCustomer AdoptionRetention StrategiesEscalation ManagementTechnical Specialist CollaborationBusiness Review

Enterprise Customer Success Manager (Bilingual) MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listenin...

February 13, 2026 View Details
Atlanta, Georgia; Austin, Texas; Boston, Massachusetts; Chicago, Illinois; Denver, Colorado; Hybrid - San Francisco; New York, New York (Atlanta, Austin, Boston, Chicago, Denver, New York, San Francisco) Remote permanent
Customer ServiceRelationship ManagementEnterprise SalesProduct FeedbackGrowth MindsetProblem SolvingData AnalysisCommunication SkillsStakeholder ManagementGrowth Opportunities

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platf...

February 13, 2026 View Details
Remote - France (London - UK2) Remote permanent
Customer ServiceProblem SolvingRelationship BuildingTechnical ExpertiseCross-Functional CollaborationAutonomyProduct KnowledgeCommunication SkillsRemote WorkTravel

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)...

February 13, 2026 View Details
San Francisco, California, United States permanent
Technical SupportREST APIsJSONWebhooksTroubleshootingSLA ManagementZendeskIntercomJiraDocumentationCommunicationEnvironmental Documentation

Vapi (/ˈwɑːpi/): • We’re creating the shift to voice as humanity’s default interface. • We’re the most configurable platform for deploying voice agents. • We’re grown to 400,000 developers in 20 mo...

February 12, 2026 View Details
Philadelphia (Philadelphia ) Hybrid permanent
Self-motivationAccount ManagementProblem SolvingCollaborationCommunicationEnterprise Customer SuccessStrengthening RelationshipsDecision MakingDrive and energy

LearnUpon is looking for an Enterprise Customer Success Manager to join our team. This is a hybrid role, working at least 1 day per week from LearnUpon's Philadelphia office. LearnUpon LMS helps orga...

February 12, 2026 View Details
Dallas, Texas, United States Remote permanent
Customer ServiceStrategic ImplementationClient Relationship ManagementUser Success MeasurementCustomer Health MonitoringFeedback Loop

Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep doma...

February 12, 2026 View Details
2 Locations permanent
Customer ServiceConsultative SellingEnterprise SalesFinancial ProductsERP SolutionsCloud Financial ManagementNegotiationRelationship BuildingProject ManagementStrategic Account Management

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

February 12, 2026 View Details
Berlin | Cologne | Frankfurt | Hamburg | Hannover | Leipzig | Munich | Nuremberg | Stuttgart Hybrid permanent
Customer SuccessEnterprise SalesAccount ManagementDigital TransformationPlatform AdoptionCustomer OnboardingRevenue GenerationDomain ExpertiseNow Value MethodologyInnovation

Mendix – the leading low-code application development platform: The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create...

June 6, 2025 View Details
USA, CA, Pleasanton permanent
LeadershipSalesTeam ManagementCustomer ServiceFinancial AnalysisStrategic PlanningProduct StrategyMotivationCommunication

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

February 11, 2026 View Details
USA, CA, Pleasanton permanent
LeadershipSalesTeam ManagementCustomer ServiceFinancial AnalysisStrategic PlanningProduct StrategyMotivationInnovationAccountability

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

February 11, 2026 View Details
USA, NY, New York City permanent
LeadershipSalesTeam ManagementCustomer ServiceCloud SolutionsStrategic Account ManagementEnterprise SalesInnovation

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing...

February 11, 2026 View Details
Denver, CO permanent
Critical ThinkingProblem-solvingStrategic PlanningLeadershipBusiness Acumen

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact...

February 10, 2026 View Details
London (England) Hybrid permanent
Customer ServiceCommunicationPresentationStrategic Relationship ManagementValue EnablerAnalytical SkillsInterpersonal SkillsTechnical UnderstandingProblem SolvingTraining

At Optimove, we believe people are capable of more than a single job description. You’re not hired just to fill a position- you’re empowered to shape it, grow it, and make it your own. We call this be...

February 10, 2026 View Details
San Francisco, California, United States (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
SalesLeadershipTeam ManagementCustomer SuccessCustomer ExperienceRetentionAdoptionStrategyPerformance MetricsVoice of the Customer

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

February 6, 2026 View Details
Seattle, Washington, United States (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
SalesCustomer ServiceTeam LeadershipPerformance ManagementCustomer ExperienceStrategic PlanningProduct KnowledgeVTCRetentionOnboarding

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

February 6, 2026 View Details
New York, New York, United States (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
LeadershipTeam ManagementCustomer SuccessRetentionAdoptionExpansionStrategyPerformance MeasurementCustomer ExperienceVoice of the Customer

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

February 6, 2026 View Details
Vancouver, British Columbia, Canada (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
LeadershipTeam DevelopmentCustomer ExperienceRetentionExpansionStrategyPerformance MeasurementCross-functional CollaborationVoice of the CustomerInnovation

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

February 6, 2026 View Details
Salt Lake City, Utah, United States (New York, NY, Salt Lake City, UT, San Francisco, CA, Seattle, WA, Vancouver) Remote permanent
LeadershipTeam DevelopmentCustomer SuccessRetentionAdoptionExpansionStrategyPerformance MeasurementCustomer ExperienceVTC

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expens...

February 6, 2026 View Details
New York, , United States permanent
Customer ServiceAccount ManagementEnterprise SalesTechnical UnderstandingData AnalysisCommunication SkillsPresentation SkillsStrategic PlanningProblem SolvingRelationship Management

Play a pivotal role in owning relationships with Wix’s largest strategic accounts. You'll be instrumental in ensuring partnership success by understanding the technical and business environments of ou...

December 10, 2025 View Details
Barcelona, Catalonia, Spain permanent
Customer ServiceCommunication SkillsRelationship ManagementEnterprise SalesSecurity AwarenessQuarterly Business ReviewsCustomer SupportProduct AdoptionContract ManagementDevOps Experience

About CyberArk: CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identi...

December 1, 2025 View Details
Madrid, Madrid, Spain permanent
Customer ServiceEnterprise SalesRelationship ManagementAccount ManagementCloud PlatformsActive Directory AdministrationDevOpsScriptingKPI TrackingSecurity Awareness

About CyberArk: CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identi...

December 1, 2025 View Details
London, England, United Kingdom Hybrid permanent
DevOpsCloudAzureAWSLinuxGCPSecurityGoRustExcel

About CyberArk: CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identi...

December 29, 2025 View Details
Düsseldorf, North Rhine-Westphalia, Germany Hybrid permanent
Customer ServiceEnterprise SalesRelationship ManagementTechnical ExpertiseQuarterly ReportingKPIsSupport Ticket ManagementProduct AdoptionContract RenewalsDevOps

About CyberArk: CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identi...

January 6, 2026 View Details
Chicago, Illinois, United States Remote permanent
Customer SuccessRelationship BuildingTechnical Account ManagementConsulting SkillsProject ManagementProduct KnowledgeData AnalysisCommunicationStrategic ThinkingAccount Management

About CyberArk: CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identi...

January 14, 2026 View Details
Mountain View, CA, United States permanent
Account ManagementSalesHealthcareCustomer ServiceStrategic RelationshipsUpper Management CommunicationQuota ManagementAccount PenetrationTime ManagementPresentation Skills

Computer Software Enterprise Customer Success Manager 4  Mountain View Exp 2-5 years Deg Bachelors Relo Bonus Job Description  Responsibilities • Account Manager for the Bay Area Healthcare Ma...

May 14, 2015 View Details
New York (LA, NYC) permanent
Customer ServiceDomain ExpertiseProduct KnowledgeRelationship BuildingTechnical TroubleshootingData StorytellingProcess OptimizationTeam CoachingCross-functional CollaborationSales Alignment

TITLE: Enterprise Customer Success Manager - Healthcare OR Ecom/Retail REPORTING TO: Chief Revenue Office LOCATION: Brooklyn, NY (onsite M-F) Who The Flip Is Flip? Ever call your local taxi compan...

January 28, 2026 View Details
Los Angeles (LA, NYC) permanent
Customer ServiceDomain ExpertiseProduct KnowledgeRelationship BuildingData StorytellingSales CollaborationTeam CoachingTechnical TroubleshootingImplementation SupportROI Analysis

TITLE: Enterprise Customer Success Manager - Healthcare OR Ecom/Retail REPORTING TO: Chief Revenue Office LOCATION: Marina del Rey, CA (Onsite Monday - Friday) Who The Flip Is Flip? Ever call your...

January 28, 2026 View Details
England (England) Hybrid permanent
Customer ServiceCommunicationPresentationStrategic Relationship BuildingResource CoordinationClient AdvocacyBest-Practice GuidanceProduct UpdatesData AnalysisInterpersonal Skills

At Optimove, we believe people are capable of more than a single job description. You’re not hired just to fill a position- you’re empowered to shape it, grow it, and make it your own. We call this be...

February 3, 2026 View Details