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United States of America Remote permanent
Data AnalyticsReportingGainsightCustomer Health ScoreNet Revenue RetentionChurnExpansionCustomer Lifetime ValueCustomer JourneyProcess Optimization

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various...

December 2, 2025 View Details
United States permanent
Customer Success OperationsMetricsKPIsPerformance FrameworksForecastingRetentionExpansionCustomer HealthData-Driven InsightsCS DashboardsReportingCustomer Segmentation

About Nooks.ai: Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands...

January 6, 2026 View Details
Cape Town, ZA permanent
ZendeskCustomer SupportData AnalysisReportingAutomationZendesk AdministrationMetricsZendesk ExploreZendesk ChatZendesk TalkZendesk GuideZendesk Support

Who we are: Mama Money is a growth-stage fintech startup working to help migrant workers in South Africa send money home. Since 2015, we have been providing reliable remittances, at a socially fair p...

August 27, 2025 View Details
United States Remote permanent
Strategic ThinkingOperational LeadershipProcess DevelopmentData-Driven Decision MakingRenewals ForecastingCustomer Health MonitoringRevenue ModelingChurn ReductionTeam Management

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise t...

January 16, 2026 View Details
Poland permanent
Customer ServiceTechnical SupportTicketing SystemsRegulatory ReportingCommunicationProblem SolvingCollaborationIncident HandlingDocumentationKnowledge Base

What you'll do: We are looking for a structured and customer-focused professional to join our global Customer Success team as a Helpdesk & Product Support Specialist. You will handle first-line client...

November 20, 2025 View Details
Tunis permanent
Operations & Back-Office SupportData, Reporting & Operational SupportDocumentation, Process & Improvement Support

What you'll do: We are looking for a detail-driven Customer Success Operations Agent (Junior) to support the operations and back-office function of the Customer Success department in a growing and evo...

January 21, 2026 View Details
Istanbul, Turkiye permanent
Customer ServiceCRM SystemsOnboardingPost-OnboardingProcess OptimizationEfficiencyQuality Improvement

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us Insider One is the #1 platform that brings everything mark...

March 27, 2024 View Details
Boston, MA (Boston) Hybrid permanent
Customer ServiceSystems MindsetCustomer ObsessionDigital CSAt Scale EngagementAutomationProject ManagementAI-Driven InsightsChange ManagementProcess Optimization

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot...

January 12, 2026 View Details
North America (North America Region) Remote permanent
Customer SuccessStrategic MetricsExecutive Decision SupportPredictive ModelingCross-Functional LeadershipTechnical-Business Translation

Do you want to help make the world safe from cyber attack? At Corelight, we believe that the best approach to cybersecurity risk starts with the network. Attackers can evade endpoint detection, firew...

January 7, 2026 View Details
2 Locations permanent
Data-Driven TechnologiesInnovationConsultingLoyalty ProgramsMarketing ProgramsCustomer ExperienceOnboardingStrategic SupportCustomer SatisfactionRetention

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can p...

January 3, 2026 View Details
Austin, TX (Denver, CO) permanent
Project ManagementProject Management TechnologiesCross-functional CollaborationCommunicationTraining and Support

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact...

December 29, 2025 View Details
Denver, CO permanent
Project ManagementProject Management TechnologiesCross-functional CollaborationCommunicationTraining and Support

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact...

December 29, 2025 View Details
Remote USA (Luma Health) Remote permanent
PythonSQLZendeskClickUpKubernetesDockerJenkinsGitHub ActionsSalesforce

WE'RE LUMA HEALTH. Needing healthcare can be hard — getting care shouldn’t be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To g...

December 22, 2025 View Details
Heredia, Heredia, Costa Rica (Costa Rica) Hybrid permanent
PythonSQLData AnalysisData VisualizationReportingDashboardsPerformance MetricsProcess ImprovementSystems CollaborationProject Management

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will o...

December 18, 2025 View Details
Remote Remote permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationData AnalysisCross-functional CollaborationProduct KnowledgeBrand AdvocacyOnboardingData-Driven Insights

About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of c...

December 17, 2025 View Details
United States, Remote Remote permanent
Content CreationProgram DevelopmentCustomer SuccessTraining DeploymentLearning Experience DesignRevenue AlignmentStrategic PlanningProblem SolvingCollaborationCommunication

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often...

December 11, 2025 View Details
United States, Remote (Lindon, UT, Hybrid) Remote permanent
Customer ServiceTrainingFacilitationLearning TheoryAdult LearningInstructor-Led Program DevelopmentContent DevelopmentProcess IntegrationKnowledge TransferQuality Assurance

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often...

December 11, 2025 View Details
Atlanta, GA (US) permanent
Customer SuccessSystem AdministrationConfigurationIntegrationData StewardshipProcess AlignmentWorkflow OptimizationAutomationData Integrity

What We Do: Florence software advances cures by helping the world’s most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around t...

December 3, 2025 View Details
North America (Canada, United States) permanent
Customer SuccessOperations ManagementProcess OptimizationReporting FrameworksCustomer Health MonitoringRetention StrategiesChurn ReductionExpansion OpportunitiesWorkflow DesignRenewal ForecastingLeadership CollaborationPost-Sale Implementation

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on...

November 28, 2025 View Details
US - New York City Remote permanent
Strategic PlanningExecutionLeadershipProcess OptimizationProcess DesignProcess ImprovementPlaybook DevelopmentDocumentationData AnalyticsBusiness InsightsDashboard DevelopmentCustomer Life Cycle

About the team: The Customer Success & Delivery teams are the technical backbone of our customer success organization. They work to ensure every customer achieves maximum value from our solutions....

November 12, 2025 View Details
Paris Remote permanent
AnalyticalProblem SolvingProcess ImprovementCommunicationTrainingReportingCustomer MetricsProactiveCollaborationCrypto Knowledge

Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Sinc...

October 9, 2025 View Details