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Mexico City, Mexico (Mexico) Remote permanent
Customer SuccessSaaS SolutionsGrowth StrategyDigital AdoptionCustomer AdvocacyPlaybook DevelopmentData AnalysisProduct ExpertiseDigital MarketingRevenue Management

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

April 9, 2026 View Details
Kenya Remote permanent
Customer SuccessAccount ManagementProactive EngagementRelationship ManagementSupportGrowthRetentionReportingCommunicationOrganization

Job Title: Customer Success Manager Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for client calls, QBRs, and support escalations) About the Role: Our c...

April 9, 2026 View Details
Amsterdam, Noord-Holland, Netherlands permanent
Customer ServiceAccount ManagementOnboardingChurn PreventionExperiential StrategyProduct KnowledgeCollaborator Assistance ProgramProactive Account ManagementAccount Evaluation

Stuur op klantwaarde, retentie en duurzame groei. Wij zijn Copernica, al 25 jaar de specialist op het gebied van e-mail en marketing automation en actief vanuit hartje Amsterdam. Wij maken schaalbar...

April 10, 2026 View Details
Amsterdam, Noord-Holland, Netherlands permanent
Customer Success ManagementAccount ManagementOnboardingProactive complianceChurn PreventionCustomer SatisfactionProduct AdoptionUpsellingCross-SellingInter-professional Collaboration

Stuur op klantwaarde, retentie en duurzame groei. Wij zijn Copernica, al 25 jaar de specialist op het gebied van e-mail en marketing automation en actief vanuit hartje Amsterdam. Wij maken schaalbar...

April 9, 2026 View Details
Vancouver, , Canada Hybrid permanent
Customer Success ManagementB2B MarketplaceSaaS ExperienceAccount Relationship ManagementCRM UtilizationData InsightsExecutive EngagementTechnical BackgroundDesk-Based ReportingBI Tools

BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software dev...

February 18, 2026 View Details

Customer Success Manager

VusionGroupSA

Nanterre, IDF, France Hybrid permanent
Customer ServiceAccount ManagementNPSFinancial ModelingStrategic PlanningBudget ManagementRisk ManagementUpsell StrategyOnboardingStakeholder Management

Vusion est une entreprise de retail tech en forte croissance. Implanté dans 19 pays sur 3 continents, nous sommes leader mondial des solutions de digitalisation du commerce ph...

April 8, 2026 View Details
Mexico City, CDMX, Mexico Remote permanent
Customer ServiceRelationship ManagementProduct KnowledgeCommunication SkillsData AnalysisStrategic PlanningRisk ManagementIssue ResolutionStakeholder CoordinationBusiness Acumen

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail sy...

April 8, 2026 View Details
Budapest, Debrecen, Szeged, Pécs, , Hungary Remote permanent
IT architecturecloud technologiesAWSMicrosoft AzureGoogle Clouddeveloper toolsAPIsintegration frameworksTechnical In-servicescross-functional collaboration

Ranked as Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides ...

April 8, 2026 View Details
San Francisco, CA, United States Remote permanent
Customer ServiceAccount ManagementRelationship BuildingProduct KnowledgeAI ImplementationRetention StrategyOnboardingCross-functional CoordinationFinancial UnderstandingIndustry Expertise

Ambrook helps American family-run businesses become more profitable and resilient. From volatile markets to climate shifts, independent operators face mounting pressure. While sustainable investments...

April 9, 2026 View Details
Berlin permanent
Customer ServiceProduct KnowledgeStrategic Account ManagementRenewal StrategyCustomer SuccessData-Driven CockpitCross-SellingChurn MitigationCRM HygieneCollaboration

Take the clearer route to real customer impact. At clearer.io, we're reimagining eCommerce through a standout suite of innovative apps for search, discovery, and customer engagement. Our mission is si...

April 9, 2026 View Details
Leicester permanent
Customer SuccessAccount ManagementSaaSE-CommerceRetentionRenewalsExpansionRevenue GrowthGerman LanguageEnglish Language

Take the clearer route to real customer impact. At clearer.io, we're reimagining eCommerce through a standout suite of innovative apps for search, discovery, and customer engagement. Our mission is si...

April 9, 2026 View Details
Australia - Sydney Hybrid permanent
Customer SuccessMulti-CloudTechnical ExpertiseConsultative SkillsAccount ManagementMetricsEscalationsRelationship BuildingAgileSignature Plan

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 9, 2026 View Details
Poland Remote permanent
Customer ServiceTechnical KnowledgeProblem SolvingCommunication SkillsEmpathyTechnical Team CollaborationMetrics and BenchmarksEngineering Management

About You You’re a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You’re a self-starter who’s good at triaging problems and working on the mo...

April 8, 2026 View Details
Bordeaux, Nouvelle-Aquitaine, France permanent
Customer ServiceOnboardingTechnical ProficiencyRevenue GrowthProblem SolvingTrainingProject ManagementStrategic ThinkingAnalytical SkillsCross-Selling

À propos Nous sommes un acteur de l’intégration de flux e-commerce (OMS, WMS, feeds), avec une solution flexible utilisée par plus de 30 000 clients dans le monde. L’activité en France a été lancée ...

April 8, 2026 View Details
New York, NY (New York City, Remote - USA) Hybrid permanent
Customer ServiceStrategic Relationship BuildingAccount ManagementOnboardingImplementationProduct AdoptionTrainingExpansion StrategyRenewal ManagementData AnalysisAI ToolsSalesforce

Are you an experienced customer success professional who thrives on building trusted relationships with sophisticated investment management clients? Do you enjoy partnering with enterprise stakeholder...

April 8, 2026 View Details
Remote - USA (New York City, Remote - USA) Remote permanent
Customer ServiceRelationship ManagementOnboardingImplementation StrategiesProduct AdoptionTrainingExpansion StrategyRenewalsData AnalysisAI Tools

Are you an experienced customer success professional who thrives on building trusted relationships with sophisticated investment management clients? Do you enjoy partnering with enterprise stakeholder...

April 8, 2026 View Details
Remote Remote permanent
HealthcareRevenue Cycle ManagementAIAutomationCustomer SuccessStrategic RelationshipsExecutive Stakeholder ManagementFinancial ModelingROI

About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing s...

April 8, 2026 View Details
San Francisco, California permanent
Enterprise Customer SuccessB2B SaaS SupportRelationship ManagementCustomer AdoptionProduct TrainingFeature DirectionTraining SessionsCustomer InquiriesPerformance MetricsCustomer AdvocacyIndustry Trends

About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing s...

April 8, 2026 View Details
London, England, United Kingdom Hybrid permanent
Customer ServiceSoftware TrainingProduct KnowledgeOnboardingRetention ManagementCustomer Health MonitoringIssue ResolutionRemote TrainingStakeholder CollaborationIndustry Engagement

The Role Customer Success Manager - LegalTech Location: Battersea (Hybrid) | Permanent | Full-Time Ready to transition from traditional legal practice into the fast-growing world of legal technolog...

April 8, 2026 View Details
Seattle, Washington, United States (Bellevue, WA) permanent
Customer ServiceProduct KnowledgeProblem SolvingData AnalysisCommunicationTeam CollaborationTime Management

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile...

April 8, 2026 View Details
Mumbai, Maharashtra, India permanent
Customer ServiceOnboardingProduct AdoptionData-DrivenRelationship BuildingRetentionGrowth StrategyCustomer JourneysInsightsProactive Engagement

This role is for one of the Weekday's clients Salary range: Rs 800000 - Rs 1200000 (ie INR 8-12 LPA) Min Experience: 2 years Location: Mumbai JobType: full-time We are looking for a Customer Succ...

April 8, 2026 View Details
8 Locations permanent
Customer ServiceStrategic ThinkingCustomer ObsessionAccount ManagementData ProtectionIdentity ManagementRisk ManagementAnalyticsCommunicationCollaboration

Location: Massachusetts Remote, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on u...

April 8, 2026 View Details
10 Locations permanent
Customer Success ManagementCommunication SkillsStrategic ThinkingAccount ManagementMetrics AnalysisEscalation HandlingRelationship BuildingCybersecurityCustomer Satisfaction

Location: Florida, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring tr...

April 8, 2026 View Details
London, England, United Kingdom (London) Hybrid permanent
Digital Display AdvertisingCustomer SuccessProblem SolvingProactiveCommunicationTechnical CollaborationResults-DrivenData InterpretationEnglish CommunicationHybrid Work

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their busine...

April 8, 2026 View Details
Denver, CO (Boston) permanent
Customer SuccessTechnical SkillsEmail MarketingStrategic MarketingCreative Problem SolvingAI IntegrationCross-Functional CollaborationPrioritizationCustomer EmpathyChallenging Situations

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot...

April 8, 2026 View Details
San Francisco, CA (Boston) permanent
Customer SuccessTechnical SkillsEmail MarketingStrategic MarketingProblem SolvingCross Functional CollaborationPrioritizationAI IntegrationCustomer EmpathyWorkflow Optimization

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot...

April 8, 2026 View Details
London, United Kingdom Remote permanent
Customer ServiceCoachingAdoption PlanningInnovationTechnology KnowledgeTeam CollaborationCustomer-Specific SolutionsTechnical ModernizationPost-Sales EngagementAutomated Approaches

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for ca...

April 8, 2026 View Details
Amsterdam, North Holland, Netherlands permanent
Customer ServiceCommunicationProblem SolvingTechnical KnowledgeAdoption PlanningSales CollaborationAutomationInnovationCustomer SuccessTeamwork

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for ca...

April 8, 2026 View Details
Frankfurt am Main, Hesse, Germany (Italy) permanent
Technical SkillsCustomer ManagementImplementation GuidanceRetention ManagementRisk ReportingProduct KnowledgeTechnical DeliveryCustomer SuccessCadence ManagementGainsight Proficiency

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo...

April 8, 2026 View Details
Hamburg, Hamburg, Germany (Italy) permanent
Technical DeliveryCustomer Relationship ManagementImplementation GuidanceCustomer SuccessRetention ManagementNPS ScoringAdoptionValue RealizationExecutive CommunicationFeature Prioritization

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less wo...

April 8, 2026 View Details
Remote - UK (Remote - EMEA) Remote permanent
Customer ServiceCommunicationFrenchEnglishRevenue ManagementProblem SolvingTrainingData AnalysisCollaborationAccount Management

Beyond powers the business of short-term rentals with a best-in-class Revenue Management System used by thousands of property managers and owners around the world. We’re profitable, growing fast, and ...

April 8, 2026 View Details
Arlington, Virginia, United States (Arlington) Hybrid permanent
Workflow EnforcementMilitary ExperienceOperational IntelligenceStakeholder ManagementTraining Material UpdateCustomer SuccessOnboardingTravelData-Centric Intelligence Products

Janes empowers military, government, and defense leaders to act with confidence in an increasingly complex world. Our trusted defense, security, and geopolitical information delivered through seamless...

April 8, 2026 View Details
Germany Remote permanent
English ProficiencyGerman ProficiencyAccount ManagementCustomer SuccessRenewalsOnboardingAccount ExpansionCustomer AdvocacySpecial ProjectsCommunication Skills

Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users ...

April 8, 2026 View Details
Paris, France Hybrid permanent
Customer ServiceBusiness StrategyTechnical ExpertiseAccount ManagementAI UnderstandingStrategic PartnershipClient SuccessChange ManagementMarket ExpansionAutonomy

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

April 8, 2026 View Details
United Kingdom - London Hybrid permanent
Customer Success ManagementEnterprise Software SolutionsCustomer Needs AssessmentTechnical DiscussionsConversational WritingCustomer Success MetricsApp Retention StrategySales ProposalsCustomer AdvocacyCommunication Skills

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re l...

April 8, 2026 View Details
Ahmedabad, Gujarat, India (Ahmedabad) permanent
Customer ServiceProduct KnowledgeAccount ManagementMigration ManagementSalesCommunication

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartB...

April 8, 2026 View Details
New York, NY, United States Hybrid permanent
Customer ServiceEducationCommunicationRelationship ManagementFeedback CollectionProcess ImprovementGoal SettingData AnalysisTechnology AdaptabilityTravel

Level All is a fast-growing media and technology company. Our platform combines intelligent tools, original content, and a growing network of school and employer partners to deliver a personalized, ac...

April 7, 2026 View Details
Dallas, TX, United States Remote permanent
Customer ServiceRelationship BuildingAccount ManagementRenewal ManagementUpsell StrategyCustomer AdvocacyData-Driven AnalysisSuccess PlanningStakeholder EngagementCross-Sell Referrals

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn...

April 7, 2026 View Details
Washington, DC, United States Remote permanent
Customer SuccessRelationship BuildingAccount ManagementRenewal ManagementUpsellCross-SellCustomer AdvocacyData AnalysisCommunicationCollaboration

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn...

April 7, 2026 View Details
Atlanta, GA, United States Remote permanent
Customer ServiceRelationship BuildingAccount ManagementRenewal ManagementUpsellCross-SellData AnalysisCustomer AdvocacySuccess PlanningData-Driven Decision Making

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn...

April 7, 2026 View Details
Chicago, IL, United States Remote permanent
Customer SuccessSecondary EducationRelationship BuildingAccount ManagementRenewalsUpsellsCross-SellCustomer AdvocacyData-Driven AnalysisOnboarding

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn...

April 7, 2026 View Details

Customer Success manager

MSXInternational

Chicago, IL, United States permanent
Customer ServiceSoftware IntegrationTrainingTroubleshootingPerformance CoachingRelationship ManagementKPI MonitoringDealer LaunchField Team SupportBDC Collaboration

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform...

April 7, 2026 View Details
Neckarsulm, BW, Germany Hybrid permanent
Customer ServiceCommunicationRelationship ManagementAnalyticsProduct KnowledgeOnboardingFeedback CollectionUpsellingCustomer RetentionCross-selling

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, fo...

April 7, 2026 View Details
Heidelberg, BW, Germany Hybrid permanent
Customer ServiceCommunication SkillsEmpathyProblem SolvingRelationship ManagementAnalyticsProduct KnowledgeOnboardingReportingUpselling

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, fo...

April 7, 2026 View Details
Mannheim, BW, Germany Hybrid permanent
Customer ServiceCommunicationRelationship ManagementProduct KnowledgeAnalyticsProblem SolvingOnboardingFeedback ManagementStrategic PlanningCustomer Retention

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, fo...

April 7, 2026 View Details
Ludwigsburg, BW, Germany Hybrid permanent
Customer ServiceCommunicationCustomer Relationship ManagementProduct KnowledgeOnboardingTrainingAnalyticsFeedback ManagementUpsellingCustomer Lifecycle Management

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, fo...

April 7, 2026 View Details
Sydney, Australia (Sydney) Hybrid permanent
Customer ServiceCommunicationAttention to DetailRelationship ManagementOnboardingUpsellingCross-sellingSales Cycle ManagementUsage AnalysisCross-Functional Collaboration

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling....

April 7, 2026 View Details
Austin, TX/Akron, Ohio/Irvine, CA Hybrid permanent
Customer LeadershipValue RealizationBusiness Impact ReviewsExecutive Business ReviewsAccount HealthRisk ManagementRenewal ForecastingExecutive LeadershipCross-Functional CoordinationCustomer Success PlansAI-Enabled Customer Success

The Customer Success Manager, Enterprise is responsible for driving long-term retention and growth across a portfolio of high-value Enterprise accounts ($50k+ ARR) with dedicated, high-touch coverage....

April 7, 2026 View Details
Sao Paulo, Brazil Hybrid permanent
Customer ServiceRetention ManagementCSATProactive Problem SolvingCollaborationCommunicationTechnical Account ManagementCross-functional CoordinationHealth ScoreLock-in Score

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us Insider One is the #1 platform that brings everything mark...

April 7, 2026 View Details
Remote (Remote - USA) Remote permanent
Account ManagementCustomer Relationship ManagementProduct AdoptionCustomer ActivationSalesforce CRMCommunication SkillsLeadershipTechnical ProficiencySaaS Revenue Retention

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A Day in The...

April 7, 2026 View Details