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Greensboro, NC 27455, United States (United States) Hybrid permanent
Customer ServiceFinancial ManagementReportingProject ManagementStrategic PlanningData InterpretationCRM ToolsTravelCommunication

Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 2429 About the Role The Sr. Strategic Customer Success Partner I is responsible for achieving client retention and satisfaction for...

April 3, 2026 View Details
Remote - United States (Remote - USA) Remote permanent
Customer ServiceTechnical ExpertiseAI IntegrationCloud InfrastructureProblem SolvingTechnical OnboardingSolution DesignBest PracticesCollaborationDocumentation

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, w...

April 3, 2026 View Details
New York, New York, United States (New York, NY, Remote) permanent
Customer ServiceCommunication SkillsProblem SolvingAgile MethodologyProduct KnowledgeTechnical SupportStakeholder ManagementTrainingData Analysis

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corpor...

April 3, 2026 View Details
USA Hybrid permanent
LeadershipTechnical ExpertiseCustomer SuccessNetwork InfrastructureCybersecurity ArchitectureProfessional DevelopmentTeam ManagementPre-SalesCustomer EngagementMethodologies

Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by ...

April 3, 2026 View Details
United States Remote permanent
Customer ServiceRevenue TargetsB2B SaaSCybersecurityRenewalsCustomer RelationshipsCommunicationCollaborationFlexibilityUpsell QuotasEarly Stage Environment

About Us Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers — from Anthr...

April 3, 2026 View Details
USA Remote permanent
Customer ServiceProduct AdoptionChurn MitigationStrategic Relationship ManagementLeadership and Mentorship

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top t...

April 3, 2026 View Details
Toronto, Ontario (Montreal, Raleigh, Toronto) permanent
Customer SuccessSystemsSkillsStandardsBehavior ChangeRetentionExpansionTime-to-ValueOnboardingProduct AdoptionConsulting EngagementsRenewal Readiness

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on...

April 3, 2026 View Details
San Francisco, CA Hybrid permanent
Customer SuccessDigital EngagementAI TransformationCustomer JourneysAI-Assisted ProductivityCustomer ExperienceCross-Functional CollaborationCustomer InsightsScalable ApproachesStrategic Human Touchpoints

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

April 3, 2026 View Details
New York City, NY Hybrid permanent
Customer ServiceTechnical ExpertiseProduct KnowledgeBusiness AcumenStrategic PartnershipsFilesystem optimizationChange ManagementAI AdoptionData AnalysisCommunication

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

April 3, 2026 View Details
London Hybrid permanent
Customer SuccessEnterpriseSaaSAccount ManagementExecutive Stakeholder ManagementOnboardingAdoptionROIExpansionConsultative ApproachCommunication SkillsMulti-country Account Management

About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, end...

April 3, 2026 View Details
London Hybrid permanent
Customer ServiceOnboardingAdoptionRetentionTrainingWebinarsBusiness ReviewsHealth MonitoringExpansionSales CollaborationMarket AdaptabilityCommunication

About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, end...

April 3, 2026 View Details
Miami Hybrid permanent
Customer SuccessEnterprise Account ManagementRelationship BuildingExecutive Stakeholder ManagementProduct AdoptionROI MeasurementExpansion StrategyCross-Functional CollaborationCommunication SkillsConsultative Approach

About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, end...

April 3, 2026 View Details
Miami Hybrid permanent
Customer SuccessSaaSOnboardingAdoptionRetentionExpansionTrainingProduct KnowledgeCommunicationCustomer-Centric

About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, end...

April 3, 2026 View Details
Ireland - Dublin permanent
LeadershipTeam DevelopmentTechnical SupportCustomer SuccessMetrics ManagementCustomer SatisfactionProductivityService Level Objectives

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 3, 2026 View Details
London, England (London) Remote permanent
English FluencyCustomer ServiceRelationship ManagementProblem SolvingProduct TrainingTechnical RequirementsROI AnalysisChurn PreventionCustomer ExpansionCross-Functional CollaborationMetric ManagementAccount Issue Resolution

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, w...

April 3, 2026 View Details
Austin, Texas, United States permanent
Customer SupportCRM PlatformsGainsightSalesforceSaaS ApplicationsNetworking ConceptsEnglish CommunicationProblem-SolvingTask ManagementCustomer-Centric

Digital Customer Success Manager Intern (SaaS) – Entry Level Location: Austin, TX (Hybrid – 3 days/week in office mandatory) Hours: 30 hours/week Compensation: $20/hour Context & Impact: We are l...

April 3, 2026 View Details
Remote, US (Federal) Remote permanent
Customer ServiceDevSecOpsGitLab PlatformCustomer AdoptionRetentionGrowthPublic SectorCross-Functional CollaborationProject ManagementProduct Knowledge

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, an...

April 3, 2026 View Details
United States Remote permanent
Customer SuccessRenewalsExpansionNet Revenue RetentionProactive EngagementTechnical ChallengesUpsellRelationship BuildingCustomer SentimentSuccess Metrics

Hi 👋 I'm Paul, Head of US Customer Success at Pinpoint. We’re a high-growth HR tech company building and selling software that helps in-house recruitment teams attract, hire, and onboard the right t...

April 3, 2026 View Details
Brussels, Brussels, Belgium Hybrid permanent
AccountManagementEnterprise Client OnboardingProactive and collaborativeCustomerSuccessIssueDetectionTrainingAndWebinars

As a Customer Success Engineer, you will play a pivotal role in managing the end-to-end customer journey. Your responsibilities will range from overseeing the onboarding of new clients to managing the...

April 3, 2026 View Details
College Park, Maryland, United States (College Park, Maryland) permanent
Customer ServiceTechnical ExpertiseQuantum ComputingProduct ManagementProject ManagementStakeholder ManagementSalesEducationRegulatory Compliance

About IonQ: IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum company delivering solutions to solve the world’s most complex problems. IonQ’s newest generation quantum computers, IonQ Tempo and ...

April 3, 2026 View Details
Wrocław, Dolnośląskie, Poland permanent
Customer SuccessRevenue ManagementAccount ManagementUpsellingCross-SellingRenewalsKey Account PlanningPricing StrategyContract NegotiationsClient Relationship Building

Callstack supports and inspires top industry leaders in shipping better digital products and services to their users. We are a team of high-level experts in cross-platform development and consultancy....

April 3, 2026 View Details
Vancouver, , Canada Hybrid permanent
Customer Success ManagementB2B MarketplaceSaaS ExperienceAccount Relationship ManagementCRM UtilizationData InsightsExecutive EngagementTechnical BackgroundDesk-Based ReportingBI Tools

BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software dev...

February 18, 2026 View Details
London, , United Kingdom Hybrid permanent
Product KnowledgeAccount ManagementCustomer Success StrategyTeam LeadershipRevenue GrowthCustomer SatisfactionChurn ReductionCollaboration

BlueOptima is a company built on transparency, collaboration, and accountability. We provide organizations with an objective, data-driven insight into developer efficiency, and how we operate internal...

March 31, 2026 View Details
Carlsbad, CA, United States Remote permanent
Customer ServiceData AnalysisCRM SystemsRenewal ManagementAdoption StrategiesOnboardingUpsellingChurn MitigationAutomationCross-Functional Collaboration

Nearmap is the Australian-founded, global tech pioneer innovating the location intelligence game. Customers rely on Nearmap for consistent, reliable, high-resolution imagery, insights, and answers to ...

April 3, 2026 View Details
Tysons Corner, VIRGINIA, United States permanent
Technical StrategyCustomer SuccessCloud-Native ArchitectureAI-driven AnalyticsTechnical OptimizationBusiness ValueTechnical MigrationsExecutive Requirements Translation

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma...

April 3, 2026 View Details
Rome, Lazio, Italy Hybrid permanent
Customer SuccessAIHealth TechNEPA DocumentsTrainingData AnalysisCommunicationProblem SolvingEnglish ProficiencyWelfare

Lavora con MioDottore nel Customer Success: unisciti al nostro team e trasforma l’esperienza sanitaria per i pazienti! Chi siamo MioDottore è la piattaforma leader in Italia nel settore Health Tech, ...

April 2, 2026 View Details
Curitiba, PR, Brazil permanent
OrganizationTime ManagementAttention to DetailData EntryExcel ProficiencyTool UtilizationCommunication SkillsCustomer SuccessMarketplace Operations

Quer trabalhar na maior plataforma de saúde do MUNDO? Somos a Doctoralia, empresa do grupo Docplanner, e estamos presentes em 13 países, sendo responsáveis por atender mais de 55 milhões de pacientes...

April 2, 2026 View Details

Customer Success Manager

MSXInternational

Kingsville, TX, United States permanent
Customer ServiceLaunch VehicleSoftware IntegrationCustomer Field SupportOffice HoursEngaging trainingTroubleshootingSDDC DesignPerformance CoachingRelationship Management

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform...

April 2, 2026 View Details
Nottingham, , United Kingdom Hybrid permanent
Customer SuccessB2B SoftwareClient Relationship ManagementCustomer EngagementOnboardingCustomer SupportProduct ExpertiseDesign FeedbackTechnical SkillsCustomer-Centric Approach

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthca...

April 2, 2026 View Details
Kuala Lumpur, 14, Malaysia permanent
Customer ServiceData AnalysisMicrosoft OfficeVisualizationStrategic InsightsData ManagementCommunicationProcess OptimizationBusiness EnglishProblem Solving

As a Senior Manager in the Above Market Customer Success Team, you will be acting as the main point of contact and managing the queries and questions from key regional clients on NielsenIQ’s proprieta...

April 2, 2026 View Details
London, , United Kingdom Remote permanent
Customer ServiceFinancial ModelingLeadershipRevenue ManagementOperational EfficiencyCross-TrainingSales MindsetEmployee EngagementContinuous Improvement

Head of Customer Success for Western Europe - Brand Division all NIQ offices in Western EU About this job In this Strategic Leadership Role, you will be responsible for Customer Success for the Bra...

April 2, 2026 View Details

Customer Success Manager - Federal

Liveviewtechnologiesinc

American Fork, Utah, United States (HQ ) permanent
Strategic Relationship ManagementEnterprise Client OnboardingProactive Account Health

ABOUT LVT LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, a...

April 2, 2026 View Details
Berlin, Berlin, Germany Remote permanent
Customer ServiceProduct ExpertiseProblem SolvingCommunicationAttention to DetailWritten CommunicationVerbal Communication

Hello! I’m Jared 👋 I joined Ashby four years ago as the first member of the Startup Customer Success team. Since then, I have been a part of building out the onboarding and success functions across o...

April 2, 2026 View Details
Mexico Remote permanent
Customer SuccessAccount ManagementClient RelationshipProduct AdoptionOnboardingTrainingMetrics AnalysisStakeholder CommunicationQuarterly ReviewsAV TriageRenewal Management

Job Title: Customer Success Manager Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for client calls, QBRs, and support escalations) About the Role: Our c...

April 2, 2026 View Details
Denver, CO | Phoenix, AZ | Remote, US (Denver, CO) Remote permanent
Customer SupportEmail ManagementPhone CommunicationProblem SolvingProactive ApproachEscalation HandlingDocumentationThird-Party CoordinationFinancial KnowledgeBorrower Consent

About Caribou At Caribou, we care about giving people financial freedom so they can focus on what’s most important to them. Today, less than two percent of Americans refinance their auto loans despit...

April 2, 2026 View Details
United States Remote permanent
Customer ServiceData-Driven Decision MakingOperational OptimizationAI-assisted Decision MakingSalesforce AutomationRoadmap OwnershipEnd-to-End AgencyProcess ImprovementData AnalysisStakeholder Communication

Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by mo...

April 2, 2026 View Details
Washington, DC permanent
Customer SuccessProgram ManagementCybersecurityGRC ServicesInterpersonal CommunicationTechnical ExpertiseQuality ManagementCapacity PlanningNegotiationProject Management

Be Challenged and Make a Difference In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched va...

April 2, 2026 View Details
United Kingdom - London Hybrid permanent
Customer ServiceTechnical SavvyData AnalysisProblem SolvingRelationship BuildingTechnical ExpertiseCommunication SkillsAdaptabilityOutcome-Oriented

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 2, 2026 View Details
Switzerland - Geneva Hybrid permanent
Customer ServiceTechnical KnowledgeRelationship BuildingProblem SolvingSalesforce PlatformStakeholder ManagementFeature ConfigurabilityCustomer SuccessTechnical SupportAgile Delivery

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 2, 2026 View Details
Remote (US) Remote permanent
Customer ServiceProject ManagementCustomer Relationship ManagementSalesContract ManagementCommunicationInterpersonal SkillsContract ComplianceTravel

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! ...

April 2, 2026 View Details
United States Remote permanent
Customer ServiceCommunicationAccount ManagementRenewal ManagementUpsellingCross-SellingCustomer SuccessProblem SolvingStrategic PlanningData Analysis

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-bu...

April 2, 2026 View Details
Liberty Lake, Washington (Liberty Lake, WA) Hybrid permanent
Customer SuccessStrategic LeadershipEnterprise Account ManagementOnboardingUser AdoptionQuarterly Business ReviewsChange ManagementVoice of the CustomerProcess DevelopmentBenefit Review

Senior Customer Success Manager Who We Are OpenEye delivers intelligent cloud video technology to help people live, work, and learn. Combining powerful cloud-managed video with AI-based video analyt...

April 2, 2026 View Details
London, UK Hybrid permanent
Customer ServiceRelationship BuildingStrategic PlanningProblem SolvingData MonitoringAccount ManagementExecutive AdvocacyCommunicationProduct KnowledgeCross-functional Collaboration

About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform en...

April 2, 2026 View Details
New York, New York, United States (NYHQ) permanent
Customer SuccessHealthcareLeadershipStrategyCommunicationProblem SolvingData AnalysisCross-functional CollaborationStakeholder ManagementPerformance Management

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. Wi...

April 2, 2026 View Details
United States, Remote Remote permanent
Customer ServiceOperations ManagementFinancial TransactionsRegulatory ComplianceTeam LeadershipProcess ImprovementAutomationScalability

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often...

April 2, 2026 View Details
Singapore - Office - Suntec City , Australia - Office - Sydney (Australia - Office - Sydney) Hybrid permanent
SalesLeadershipTeam ManagementCustomer RelationshipRevenue GrowthProduct KnowledgeStrategic PlanningTeam DevelopmentForecastingCustomer Satisfaction

Who is Tenable? Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the ...

April 2, 2026 View Details
New York, New York, United States (New York) Hybrid permanent
Customer Success ManagementAccount ManagementDigital MarketingGoogle PlatformsEnterprise Account ManagementOutcome RealizationTechnical CollaborationStrategic CommunicationProblem SolvingSmartly Solutions

Customer Success Manager This role focuses on managing and growing a portfolio of global customers by helping them get the most value from Smartly’s platform. You will partner closely with clients to...

April 2, 2026 View Details
Kuala lumpur (Remote (Malaysia)) permanent
Customer SuccessSaaSAd-techAccount ManagementTechnical ExpertiseCommunicationRelationship BuildingChurn PreventionRenewal StrategiesCross-functional Collaboration

About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across th...

April 2, 2026 View Details
London, UK (London) permanent
Customer ServiceTechnical ExpertiseProduct KnowledgeStrategic PlanningRelationship BuildingCommunication SkillsProblem SolvingGrowth MindsetData AnalysisInvestment Ecosystem

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI ...

April 2, 2026 View Details
London, England (London Office) Hybrid permanent
Customer ServiceProduct KnowledgeAI ToolsAutomationData AnalysisChurn MitigationCross-functional CollaborationAgile Problem SolvingPartnership PlaybooksCustomer Retention

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, an...

April 2, 2026 View Details