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Orem, Utah (Orem) Remote permanent
Inbound SalesCustomer ServiceActive ListeningTechnology ProficiencyTechnical AssistanceRecord KeepingPromotion ManagementTime ManagementCommunication Skills

About SimpliSafe We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that c...

March 9, 2026 View Details
Mumbai Shivaji Park permanent
Strategic Stakeholder ManagementContact Center TechnologySolution DesignBusiness Requirements TranslationValue Proposition DevelopmentRobust Solution Architectures

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics engineering fo...

March 9, 2026 View Details
Archived Kolkata, WB, India permanent
Communication SkillsEnglish ProficiencyInternational BPO ExperienceCustomer ServiceTelemarketingInbound VoiceIT Enabled SupportFixed SalaryIncentives

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 withi...

November 2, 2016 View Details
Archived Kolkata, WB, India permanent
Website SalesVoice CommunicationCustomer ServiceEnglish FluencyComputer BasicsOutbound Sales

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers,routers,emails. and also provide website development services to national and International Business W...

November 7, 2016 View Details
Archived Manilla, Philippines (Transfast) permanent
LeadershipCustomer ServiceProblem SolvingAnalytical SkillsProcess ImprovementRelationship BuildingEmployee DevelopmentTechnical ExpertiseCommunication Skills

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

March 6, 2026 View Details
Archived Heredia, Heredia Province, Costa Rica Hybrid permanent
LeadershipTeam DevelopmentCustomer ServiceRegulatory ComplianceProcess ImprovementData AnalysisBudget ManagementTraining ProgramsInnovationDiversity

AbbVie's mission is to discover and produce innovative medicines that provide solutions for serious health problems of today while addressing the medical challenges of tomorrow. We strive to transform...

March 4, 2026 View Details
Archived Heredia, Heredia Province, Costa Rica Hybrid permanent
Customer ServiceQuality AssuranceProcess ImprovementRegulatory ComplianceTeam LeadershipProblem SolvingKPI ManagementERP SystemsCommunication

AbbVie's mission is to discover and produce innovative medicines that provide solutions for serious health problems of today while addressing the medical challenges of tomorrow. We strive to transform...

March 4, 2026 View Details
Archived Monterrey, N.L., Mexico Remote permanent
Node.jsJavaDatabase DesignReal-time CommunicationMedia ProcessingContact Center DomainPerformance OptimizationTroubleshootingCross-functional CollaborationDevelopment Languages

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experien...

March 3, 2026 View Details
Archived Madrid, MADRID, Spain permanent
Customer ServiceTeam LeadershipSales ManagementCall Center ExperienceKPI ManagementCustomer SatisfactionExcel ProficiencyProblem SolvingSales StrategyCall Center Operations

¿Te gustaría desarrollarte como Coordinador/a de Ventas - Contact Center en la plataforma digital de automoción líder en Europa? ¿Quieres adquirir experiencia liderando un equipo puntero en ...

March 3, 2026 View Details
Archived Chicago, IL, United States Remote permanent
Customer ServiceCommunication SkillsCritical ThinkingDocumentationElectronic Medical RecordsSchedulingProcess ImprovementQuality ImprovementService RecoveryTriage Protocols

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As...

March 3, 2026 View Details
Archived Lagos, Lagos, Nigeria Hybrid contract
Customer ServiceCommunicationProblem SolvingSocial MediaCRM SystemsTelephonyEmpathyProduct KnowledgeData Analysis

Summary Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people w...

March 2, 2026 View Details
Archived Málaga (ES - Sector Alarm Spain) permanent
Team LeadershipPerformance ManagementCustomer ServiceSales ExperienceCommunication SkillsConflict ResolutionContinuous ImprovementCross-functional CollaborationCustomer-CentricityMS Office Proficiency

En Sector Alarm trabajamos cada día para crear un mundo más seguro, cómodo y sostenible. Nuestro equipo internacional desarrolla soluciones innovadoras que mejoran la seguridad y la calidad de vida de...

March 2, 2026 View Details
Archived Baghdad, Baghdad Governorate, Iraq permanent
Customer ServiceTechnical TroubleshootingNetwork KnowledgeProblem SolvingCommunication SkillsSLA ComplianceKnowledge Base ManagementUpsellingOn-Call SupportCustomer Satisfaction

• Provide rapid response to queries from customers pertaining services/offers questions. • Attend to calls routed from call center while ensuring achievement of customer service targets in terms of re...

August 7, 2025 View Details
Archived Montréal, QC, Canada permanent
Customer ServiceLeadershipTeam ManagementCommunicationProblem SolvingReportingFinancial PerformanceMicrosoft Office

Be part of a community of authentic, proud and trusted people At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving...

February 26, 2026 View Details
Archived Bogota, COLOMBIA, Colombia permanent
Customer ServiceEmployee EngagementCoachingMentoringPerformance ManagementData AnalysisService Level ManagementComplianceLeadershipFlexibility

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

February 25, 2026 View Details
Archived REMOTE/TELETRAVAIL, ON, CAN permanent
Test StrategyDefect ManagementTestingSoftware DevelopmentTeam LeadershipStakeholder ManagementProblem SolvingData AnalysisBusiness Requirements

Application Deadline: 03/22/2026 Address: VIRTUAL(R)59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Technology - Ensures the quality of the products that technology delivers, working close...

February 24, 2026 View Details
Archived Provo, Utah permanent
Customer ServiceCommunicationMulti-taskingTyping SpeedHIPAA Compliance

Job Opportunity: Work- From- Home Contact Center Representative At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we're working on this mission- one patie...

February 24, 2026 View Details
Archived Dubai, Dubai, United Arab Emirates permanent
AnalyticsAIData AnalysisPredictive ModelingMachine LearningCustomer ExperienceOperational EfficiencyStatistical AnalysisProject ManagementCommunication

BlackStone eIT is on the lookout for a skilled Contact Center Analytics & AI Lead to spearhead our analytics initiatives and artificial intelligence strategies within our contact center operations. In...

February 22, 2026 View Details
Archived Manila, Manila, Philippines (AU - HQ - NSW) permanent
Customer ServiceSLA ManagementQuality AssuranceProblem SolvingChange ManagementFinancial PlanningResource AllocationProcess ImprovementTeam LeadershipRisk Management

About Eucalyptus We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better lon...

February 23, 2026 View Details
Archived Bogotá - Colombia (Bogotá) permanent
Strategic PlanningProcess AutomationTraining DesignDigital TransformationData-Driven ExperimentsProcess OptimizationTeam LeadershipStrategic VisionAdvanced AnalyticsTechnology Implementation

¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando...

February 23, 2026 View Details
Archived United States (Remote) (US) Remote permanent
Application EvangelismCustomer EngagementField EnablementSales SupportProduct StrategyRoadmap AlignmentThought Leadership

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday...

February 23, 2026 View Details
Archived Lima, San Isidro permanent
Operational TrackingCase ManagementConcerns ResolutionService Provider CoordinationDevelopment Release PlanningChange Impact AnalysisBack End ServicesIncident ReportingTool ControlCustomer Satisfaction Tracking

¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones de clientes. Somos...

February 20, 2026 View Details
Archived United States, Remote (US (Remote)) Remote permanent
Contact Center ExperienceEvent AnalyticsTechnology_Trend_AnalysisCustomer CollaborationData AnalysisTeam mentoring and trainingSelf-service ToolsBusiness Priorities TranslationCresta Product ConfigurationKeyword and Utterance Rules

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligen...

February 20, 2026 View Details
Archived Chicago, Illinois, United States (Chicago) permanent
HospitalityCustomer ServiceHIPAAEMR SystemsPerformance ManagementStaffingProcess ImprovementTechnology ImplementationCustomer ExperienceCompliance

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome...

February 19, 2026 View Details
Archived Guanajuato, León, 37130 Hybrid permanent
Strategic ThinkingAnalytical SkillsCustomer ServiceTeam LeadershipData AnalysisBilling AnalysisProcess OptimizationStress ManagementOperational ExcellenceCustomer First

Fecha límite para apuntarse: 2026-02-23 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servic...

February 19, 2026 View Details
Archived Harrogate, England (Vocalink) permanent
Customer ServiceProblem SolvingEmpathyCommunicationIncident ManagementSLA ManagementFinancial Services ExperienceAccuracyVerbal CommunicationWritten Communication

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

February 18, 2026 View Details
Archived Dallas, TX ; Scottsdale, AZ (AXS - Frisco, TX, AXS - Scottsdale, AZ) permanent
Customer ServicePhone CommunicationCRM SystemsProductivity SystemsSoft SkillsTime ManagementHigh School Diploma

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

February 18, 2026 View Details
Archived Dallas, TX; Scottsdale, AZ (AXS - Frisco, TX, AXS - Scottsdale, AZ) permanent
Customer ServicePhone CommunicationCRMProductivity SystemsSoft SkillsQuality AssuranceEscalation ProcessReceiving ProcessesBrand Protection

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

February 18, 2026 View Details
Archived Brussels, Brussels, Belgium Hybrid permanent
Dynamics365CustomerServiceVoIP EngineeringPerformance OptimizationTechnical DocumentationAgile Development Methodologies

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program managem...

February 17, 2026 View Details
Archived Brussels, Brussels, Belgium Hybrid permanent
Dynamics365TechnicalFunctionalAnalysisConfigurationOmnichannelPowerPlatformBPMNManufacturing Process ManagementContactCenterDynamics365CustomerServiceUnifiedRouting

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program managem...

February 17, 2026 View Details
Archived Madrid permanent
Customer ServiceSLAsKPIsKPI MonitoringProcess ImprovementChange ManagementTeam LeadershipVendor ManagementForecastingBPO Partnerships

Contact Center Service Management – Banking Operations (ZINIA) Country: Spain Contact Center Service Management – Banking Operations (ZINIA) Zinia is the new checkout lending platform of the Santan...

February 17, 2026 View Details
Archived Vancouver, British Columbia, Canada Hybrid permanent
ServiceExecutionCollaborationLeadership

Aviso: At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibil...

February 14, 2026 View Details

Contact Center Systems Manager

One Park Financial

Archived Santo Domingo, Distrito Nacional, Dominican Republic permanent
Call FlowsAdvanced ExcelData AnalysisDialer Administration

About the Role One Park Financial is seeking a highly skilled Dialer Manager with deep experience in Amazon Connect (and ideally Five9) to oversee dialer operations, call flow optimization, and syste...

November 26, 2025 View Details
Archived Vancouver, British Columbia, Canada Hybrid permanent
ServiceExecutionCollaborationLeadership

Aviso: At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibil...

January 12, 2026 View Details
Archived Hengelo permanent
Customer ServiceTeam LeadershipChange ManagementAgile MethodologyProblem SolvingCustomer SatisfactionWarranty ManagementPerformance ReportingData AnalysisConflict Resolution

Location: Hengelo, Netherlands About your future job The Head of Customer Service Center (HoCSC) is responsible to assure and support delivery of Service projects. To facilitate this the Customer Ser...

February 13, 2026 View Details
Archived Vienna, , Austria permanent
ContactCenterArchitecturePreSalesSupporting IntegrationsCRMIntegrationSolutionWorkshopsCommunicationSkillsPresentationSkillsEnglishProficiencyGermanProficiencyTechnicalConsulting

We are looking for a Senior Contact Center Solution Architect with strong pre-sales experience and affinity to support complex customer engagements around enterprise-grade contact center platforms.&#x...

February 12, 2026 View Details
Archived Graz, Styria, Austria Hybrid permanent
ContactCenterArchitectureGenesysNovomindMicrosoft Dynamics 365IntegrationCRM SystemsSolution DesignPre-SalesTechnical WorkshopsCommunicationCustomer EngagementEnglish

We are looking for a Senior Contact Center Solution Architect with strong pre-sales experience and affinity to support complex customer engagements around enterprise-grade contact center platforms.&#x...

February 12, 2026 View Details
Archived Regensburg, BY, Germany Hybrid permanent
Contact Center SolutionsGenesysMicrosoft Dynamics 365OmnichannelRoutingIVRCallFlowsWorkforce ManagementQuality AssuranceCRM IntegrationPre-Sales ExperienceSolution ArchitectureNovomind

We are looking for a Senior Contact Center Solution Architect with strong pre-sales experience and affinity to support complex customer engagements around enterprise-grade contact center platforms.&#x...

February 12, 2026 View Details
Archived Linz, Upper Austria, Austria Hybrid permanent
Contact Center SolutionsGenesysMicrosoft Dynamics 365OmnichannelRoutingIVRCallFlowsVoice BotsChatbotsWorkforce ManagementQuality AssuranceCRM IntegrationNovomind

We are looking for a Senior Contact Center Solution Architect with strong pre-sales experience and affinity to support complex customer engagements around enterprise-grade contact center platforms.&#x...

February 12, 2026 View Details
Archived Berlin, BE, Germany Hybrid permanent
IVRWorkforce KPIsQualityAssurancePreSalesCommunicationSkillsContactCenterArchitectureOmnichannelRoutingCallFlowsCRMIntegrationSolutionWorkshops

We are looking for a Senior Contact Center Solution Architect with strong pre-sales experience and affinity to support complex customer engagements around enterprise-grade contact center platforms.&#x...

February 12, 2026 View Details
Archived Dallas, TX ; Scottsdale, AZ (AXS - Frisco, TX, AXS - Scottsdale, AZ) permanent
Customer ServicePhone CommunicationCRMWork Permit systemsCommunication LibrariesQuality AssuranceSoft SkillsEscalation ProcessProcess Transfer

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

February 12, 2026 View Details
Archived Dallas, TX; Scottsdale, AZ (AXS - Frisco, TX, AXS - Scottsdale, AZ) permanent
Customer ServicePhone CommunicationCRMWork Permit systemsSoft SkillsEscalation ProcessProcess TransferOutlookQuality AssuranceBilingual

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

February 12, 2026 View Details
Archived Dallas, TX; Scottsdale, AZ (AXS - Frisco, TX, AXS - Scottsdale, AZ) permanent
Customer ServicePhone CommunicationCRM SystemsWork Permit systemsSoft SkillsEscalation ProcessProcess TransferBrand ProtectionOutlookQuality Assurance

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the mos...

February 12, 2026 View Details

Contact Center Agent - Call Center

SaludFamilyHealthCenters

Archived Fort Lupton, CO, United States permanent
Customer ServiceCall HandlingSchedulingBilingual CommunicationTeam CollaborationHIPAA ComplianceAppointment SchedulingMedical TerminologyInsurance KnowledgeMedication Management

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate ef...

February 10, 2026 View Details
Archived Bogotá - Colombia (Bogotá) permanent
Strategic PlanningResource AllocationOperational StabilityFinancial PerformanceRisk MitigationProcess ManagementKPI MonitoringTeam CommunicationProcess ImprovementBottleneck Identification

¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando...

February 11, 2026 View Details
Archived Location not specified Remote
Customer ServiceZendeskContact CenterRemote WorkAIHybrid WorkInclusionDiversity

Job Description https://docs.google.com/document/d/1N4zMXydCHvBkbXmueiwZbxEBZg775xYHH7_eUe5yCEA/edit?usp=sharing The intelligent heart of customer experience Zendesk software was built to bring a s...

February 12, 2026 View Details
Archived Bogotá - Colombia (Bogotá) permanent
Customer ServiceProcess OptimizationProcess DocumentationProcess ImprovementProcess AutomationEfficiency ImprovementCustomer ExperienceStakeholder CollaborationStrategic ThinkingData Analysis

¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando...

February 11, 2026 View Details
Archived SANTIAGO permanent
Customer ServiceContact Center ManagementProblem SolvingProduct KnowledgeSalesComplianceTeam LeadershipRisk ManagementData Analysis

Oportunidad Laboral: Ejecutivo/a Integral Contact Center – Santiago Country: Chile 🧭 ES EL MOMENTO Santander (www.santander.com) está evolucionando de ser una marca global de alto impacto a...

February 11, 2026 View Details
Archived Lima, San Isidro permanent
Digital TransformationData AnalysisProject ManagementUX DesignFinancial ModelingRisk AssessmentCommunicationCustomer ServiceIndicators ManagementBusiness Case Development

¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones de clientes. Somos...

February 11, 2026 View Details
Archived Marlborough, MA Remote permanent
Contact Center OperationsTroubleshootingChange ManagementComplianceDangerous Goods RegulationsTechnical ExpertiseWorkflowsTelephony ConceptsOmnichannel SupportDocumentation

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is t...

February 10, 2026 View Details