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Pittsford, //NY, United States Remote permanent
Disaster Recovery PlanningBusiness Requirements TranslationVendor GovernanceTechnical leadership and governancePlatform ModernizationCisco Contact Center ArchitectureUCCE Platform ExpertiseHigh Availability DesignTechnical Standards DefinitionDigital-to-voice Convergence

About Sutherland:  Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We wor...

March 18, 2026 View Details
Toronto, Ontario, Canada (Waltham) Remote permanent
Web FunnelsMeasurement Criteria ImplementationIncrementality TestingBrand Health MetricsBrand Management SystemSurvey Data AnalysisCorrelation StudiesBudget OptimizationBrand Index

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profound...

March 18, 2026 View Details

Quality Specialist

Phoenixcontact

Middletown, Pennsylvania (Harrisburg) permanent
Quality AssuranceContinuous ImprovementInspection ProceduresEquipment CalibrationFailure AnalysisRoot Cause AnalysisQuality AuditsDocumentationComplianceASQ Certification

Job Summary A Quality Specialist is responsible for overseeing and enhancing quality assurance processes to meet performance goals and compliance standards. In addition, a Quality Specialist will sup...

March 18, 2026 View Details
United States - Remote (United States - Studios) Remote permanent
CommunicationCustomer ServiceTeam LeadershipPerformance ManagementBrand ManagementTechnical Problem SolvingCross-Functional CollaborationCultural Development

WeightWatchers is a global digital health company. WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For si...

March 18, 2026 View Details
Ewloe, Wales, United Kingdom permanent
ProactiveFeedbackRapport BuildingInfluencingNegotiatingProblem SolvingFlexibilityCustomer ServiceCustomer ExperienceResults Orientated

Senior Advisor  -  VIP Ewloe Working Full time 37.5 hours per week between the hours of 07.30 - 18.00 working weekends on a rota basis We are currently recruiting a talented and results d...

March 17, 2026 View Details
Hawthorn, Victoria, Australia Hybrid permanent
Customer ServiceProblem SolvingCommunication SkillsTechnical KnowledgeTime ManagementTeam CollaborationAdaptabilityDocumentationRisk IdentificationService Standards

Come shape the future of education with us. At Compass, we’re on a mission to transform the school day for everyone - from staff and students to families and administrators. We build smart, seamless ...

March 17, 2026 View Details
Remote (Remote - IL) Remote permanent
Care Team Operations ManagementQuality AssuranceWorkforce ManagementVendor Management

Job Title: Vice President, Customer Care & Contact Center Shared Services Location: Remote Position Summary The Vice President, Customer Care & Contact Center Shared Services will lead cust...

March 17, 2026 View Details
Middletown, Pennsylvania (Harrisburg/Hybrid) Hybrid permanent
Leadership DevelopmentCurriculum DesignWorkshop FacilitationCoachingData AnalysisStrategic PlanningProgram EvaluationTalent DevelopmentHR CollaborationProject Management

Job Summary The Senior Leadership Development Specialist is an advanced individual contributor responsible for designing, leading, and evaluating leadership development initiatives. This role partner...

March 17, 2026 View Details

Sales Engineer - OEM

Phoenixcontact

Southern Florida (Remote) permanent
SalesEngineeringProduct KnowledgeTechnical SupportCRMProposal DevelopmentBusiness DevelopmentCustomer Relationship ManagementSales QuotasTechnical Competence

Job Summary This is a hands-on, activity-driven role ideal for someone who is eager to learn, contribute, and grow within a dynamic team responsible for driving sales of all Phoenix Contact products ...

March 17, 2026 View Details
Middletown, Pennsylvania (Harrisburg) permanent
Detail-orientedAccuracyComputer SkillsWMSTeamworkSafetyCustomer SatisfactionLiftingStanding

These positions are employed by Kelly Services with placement at Phoenix Contact in Middletown, PA. Job Summary The Distribution Center Worker I position supports the daily operations of the Distrib...

March 17, 2026 View Details
Stourport-on-Severn, Worcestershire permanent
Customer ServiceCommunicationProblem SolvingSalesData ManagementIT SystemsTeamworkTime Management

Slicker Recycling is the market leader in sustainable resource solutions. We are committed to the circular economy through excelling in used lubricating oil collections, re-refining and a range of sus...

March 17, 2026 View Details
Mumbai Shivaji Park permanent
Clinical Stakeholder EngagementChatbotsProcess MiningAutomation SolutionsRobotic Process AutomationContact Center TransformationVoicebotsCore.AiIntelligent Process Automation

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics engineering fo...

March 17, 2026 View Details
London, England, United Kingdom Hybrid contract
ForecastingCapacity PlanningSchedulingStakeholder ManagementPerformance ReviewExcelG-SheetWFM methodologiesACD tools

Location: London, Colindale (Hybrid) Term: 12 month Fixed Term Contract Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energ...

March 16, 2026 View Details
San Diego, California, United States Hybrid permanent
Commercial backgroundEntrepreneurshipFundraisingCoatingsAdhesivesFood safetyInnovationFood contact packagingBiobased materialsHigh-performance materials

We are launching a new venture dedicated to eliminating toxic chemicals from our food supply and the environment. Our primary mission is to eliminate Bisphenol A (BPA) – a pervasive endocrine disrupto...

March 17, 2026 View Details
Worcester, England, United Kingdom contract
TelephonyCommunicationsVOIPNetworkingMicrosoftDatabaseCustomer ServiceProblem SolvingCustomer Service SkillsMS Office

Come join us and make a difference in the world! Discover more at www.necsws.com This is a Part- Time role working 30 hours, 8am- 2pm Monday to Friday  We provide diabetic eye screening s...

March 13, 2026 View Details
Holland, MI, United States permanent
Customer ServiceCommunicationEyewear KnowledgeContact Lenses DispensingInventory ManagementPOS SystemsMerchandisingSalesHealth and SafetyCustomer Inquiries

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location comb...

March 16, 2026 View Details
Not specified permanent
Software EngineeringCloud PlatformsIVRACDCRM IntegrationAPI DevelopmentFIFO MethodsMentoringCertifications

Senior Software Engineer – CXone – Cloud Contact Center  Location: Remote - USA Travel: up to 10% Position Type: Fulltime   Eventus/Navixus was named the 2024 winner of the Top Certified Implemen...

March 16, 2026 View Details

Production Technician

Phoenixcontact

Middletown, Pennsylvania (Harrisburg) permanent
Production TechnicianSOPsMaintenanceCalibrationTroubleshootingData AnalysisReportingQuality ControlSafety StandardsISO 9001

Job Summary This position is responsible for leading numerous technical functions associated with optimizing production, manufacturing, and machine operation. This includes machine and fixture perfor...

March 16, 2026 View Details
Pune, India permanent
Customer ServiceCommunicationAnalyticalProblem SolvingMulti-taskingEnglish ProficiencyLocal Language ProficiencyInternal Compliance Awareness

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

March 16, 2026 View Details
Bonn, Germany Remote Freelance
VoIPSIPRedHatDebianInstallationIntegrationFehleranalyseJavaScriptPythonContact-Center-UmfeldLinux-Praxis

Design and implement contact center solutions, including technical setup, configuration, testing, and troubleshooting, with a focus on automation and scripting with JavaScrip....

March 14, 2026 View Details

Contact Center Advisor

Confidential

Not specified permanent
Customer ServiceSpanishProduct KnowledgeProblem SolvingCross-SellingLoan ProcessingWire TransfersOFAC CompliancePerformance MetricsHome Banking

We are currently seeking a Full Time Contact Center Advisor to join our team.  The role of the Contact Center Advisor is to assist members with their Credit Union needs over the phone and explaining p...

March 13, 2026 View Details
Hồ Chí Minh, Tân Phú, Vietnam permanent
Customer ServicePayment ProcessingInvoice ManagementFinancial Systems

Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in ...

March 12, 2026 View Details
Hồ Chí Minh, Tân Phú, Vietnam permanent
Customer ServiceFood SafetyAnalytical MethodsGenetic TestingGenotypingQuality AssuranceCustomer SatisfactionDNA TestingCovid TestingHPV Testing

Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in ...

March 12, 2026 View Details
Remote Ontario, Canada (Remote - Ontario) Remote permanent
Sales ExperienceFast-Paced EnvironmentPerformance-Based RewardsConsultative SellingCustomer ServicePersuasive CommunicationNeeds AnalysisDigital Marketing SolutionsHigh Volume Outbound CallsFrench-Speaking Ability

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profound...

March 12, 2026 View Details
Shoreham-by-Sea, England, United Kingdom permanent
Customer ServicePhone CommunicationEmail CommunicationProblem SolvingMultitaskingOrganisationAttention to DetailCRM SystemsSalesContact Centre Experience

We’re Hiring – Contact Centre Customer Service Executive Salary – £25,000 Location – Shoreham-by-Sea Key Benefits: • Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special d...

March 12, 2026 View Details
Hybrid from Waltham, MA or Ontario, Canada (Waltham) Remote permanent
EngineeringLeadershipBillingPaymentsScalable SystemsPayment ProcessingSubscription ManagementInvoicingIntegration ManagerGenerative AI MasteryProduct EngineeringTechnical Debt Management

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profound...

March 11, 2026 View Details
Stuttgart, Germany Remote Freelance
Dynamics365Product OwnerCustomer ServiceCase ManagementContact CenterAgile MethodologyAgileBacklogsUser StoriesCommunicationRemote Work

Dynamics 365 Product Owner (m/w/d) - Customer Service, Case Management & Contact Center for a leading German customer service provider, requiring expertise in Dynamics 365 Product Owner and customer s...

March 11, 2026 View Details
Charlotte, North Carolina (Remote) permanent
Customer ServiceCold CallingEmail CommunicationSales QuotasLead GenerationProposal PreparationCRM ManagementCollaborationProduct KnowledgeForecasting

Job Summary As an Account Development Specialist (End-User), you will be on the front lines of customer engagement — identifying, contacting, and selling to new and existing end-user customers and re...

March 11, 2026 View Details
Kraków, Województwo małopolskie, Poland Remote permanent
Contact center development solutionsCloud PlatformsGenesysIVRAutomationOmni-channelCRM IntegrationKPI AnalysisAlfavox

Jak pewnie wiesz, w InPost bardzo dużo się dzieje! Głównym corem naszej działalności są urządzenia Paczkomat, które od lat produkujemy i projektujemy we własnym zakresie. Dodatkowo, stale rozwijamy na...

March 11, 2026 View Details
London, England, United Kingdom contract
Service ManagementCustomer ServiceStrategy DevelopmentBusiness Requirements GatheringCommunication SkillsDetail OrientationTime ManagementOrganizational SkillsQuality Improvement ProjectsStakeholder Management

Overview Specialist role Programme manager Summary of the work A rapid assessment of existing customer service processes to assess gaps & make recommendations based on industry standards for a cent...

May 12, 2016 View Details

Contact Center Specialist

EROSTechnologiesInc

Dallas, TX, United States contract
Customer ServiceCommunicationProblem SolvingIT SupportTechnical SkillsCall HandlingCRM Systems

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-s...

September 2, 2016 View Details

Contact Center Specialist

EROSTechnologiesInc

Dallas, TX, United States contract
Customer ServiceCommunicationProblem SolvingTechnical SupportCall HandlingConflict ResolutionData Entry

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-s...

September 2, 2016 View Details
Budapest, , Hungary Hybrid permanent
Senior Software EngineerAIJavaKafkaMicroservicesTypescriptPythonLLMAWSScalabilityPerformanceContact Automation

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, s...

February 26, 2026 View Details
Cape Town, WC, South Africa permanent
CommunicationCustomer ServiceDebt CollectionNegotiationProblem SolvingSystems KnowledgeComplianceEscalation ProceduresTime ManagementData Management

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain experti...

May 1, 2023 View Details
Québec City, QC, Canada permanent
FrenchEngineeringProject ManagementTeam LeadershipTechnical DesignContract ComplianceBIM IntegrationRisk ManagementClimate Constraints

Rejoignez Egis, là où votre ambition rencontre des opportunités de croissance inégalées. Alors que nous continuons de nous développer au Canada, nous recherchons des professionnels talentueux comme vo...

March 10, 2026 View Details
Cleveland, Ohio (Remote) permanent
Customer ServiceInventory ManagementGo-to-Market StrategiesRelationship BuildingNew Product IntroductionsTraining CoordinationMarketing InitiativesModern Tooling AdoptionCustomer-Centric MindsetBusiness Review Participation

Job Summary The Regional Channel Manager serves as the frontline presence at assigned Channel Branches across specified targeted regions, responsible for executing regional strategies and aligning Ph...

March 10, 2026 View Details
Dallas/Fort Worth, Texas (Remote) permanent
Customer ServiceSalesTechnical KnowledgeStrategic ThinkingCommunication SkillsCRM SystemsCold CallingEmail MarketingNetworkingProposal DevelopmentPresentation SkillsProduct Knowledge

Job Summary As an Account Development Specialist (End-User), you will be on the front lines of customer engagement — identifying, contacting, and selling to new and existing end-user customers and re...

March 10, 2026 View Details
Austin/San Antonio, Texas (Remote) permanent
SalesCommunicationCold CallingEmail MarketingNetworkingCRM ManagementProposal DevelopmentProduct KnowledgeTechnical CompetenceCustomer Relationship Management

Job Summary As an Account Development Specialist (End-User), you will be on the front lines of customer engagement — identifying, contacting, and selling to new and existing end-user customers and re...

March 10, 2026 View Details

Senior AI Engineer

Contactmonkey

Toronto (Toronto) Remote permanent
AI SystemsMachine LearningProduction SystemsSoftware EngineeringAgentic WorkflowsProduction OwnershipCross-Functional CollaborationTechnical LeadershipCustomer Service

Hey there! We’re ContactMonkey 👋 Our mission? To power measurable employee engagement worldwide. And we’d love for you to join us! About the job - AI Engineer Join the Engineering Team, where you’...

March 10, 2026 View Details
Makati City, Metro Manila, Philippines permanent
Critical thinkingProblem-solvingSelf-motivatedGoal-orientedExcellent communication skillsWritten communicationVerbal communicationInterpersonal communicationPhone etiquetteCustomer service

The Contact Center Associate will take inbound and make outbound calls regarding specified requests, common questions and pursue one call resolution for health share members and providers. The Contact...

March 10, 2026 View Details
Bangkok, Bangkok, Thailand permanent
Customer ServiceCRM SystemsWorkforce ManagementLeadershipPerformance ManagementQuality AssuranceConflict ResolutionProcess ImprovementComplianceCRMKPIsWorkforce Planning

Requirement: Flexible on weekends and Public Holiday when team support needed. The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vi...

March 10, 2026 View Details

Contact Center/Customer Service Inbound

PartneredStaffing-KellyServices

Largo, FL, United States contract
BilingualFlexible ScheduleCall Center ExperienceCustomer ServiceCommunication SkillsProblem SolvingMap ReadingPositive AttitudeMicrosoft Office

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their bu...

August 19, 2016 View Details

Contact Center Customer Service Inbound/Outbound

PartneredStaffing-KellyServices

Woodridge, IL, United States permanent
Customer ServiceCommunicationProblem SolvingMultitaskingComplianceHIPAA

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their b...

February 21, 2017 View Details
Austin, TX, United States Hybrid permanent
Product ManagementAgile MethodologiesProduct RoadmapBacklog ManagementUser StoriesFeature DevelopmentCollaborationCross-Functional WorkMetrics and ReportingTechnology Partnerships

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

March 9, 2026 View Details
Boston, MA (Waltham) Remote permanent
Product StrategyExecutive CommunicationProduct OperationsSystem OptimizationData InsightsAI Enablement

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profound...

March 9, 2026 View Details

Senior Data Engineer

Constantcontact

Remote, US or Remote, Ontario, Canada (Waltham) Remote permanent
Data EngineeringCloud PlatformsSQLETLTerraformData ModelingData QualityInfrastructure as CodeData GovernanceCross-Functional Collaboration

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profound...

March 9, 2026 View Details
Remote or Toronto, Ontario, Canada (Waltham) Remote permanent
GitSQLTeamsGoTableauPower BIExcel

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profound...

March 9, 2026 View Details
Richmond, VA (Richmond ) Remote permanent
Inbound SalesCustomer ServiceActive ListeningTechnical AssistanceSales MethodologyTime ManagementCommunication SkillsProblem SolvingTeam CollaborationContinuous Improvement

About SimpliSafe We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that c...

March 9, 2026 View Details
Orem, Utah (Orem) Remote permanent
Inbound SalesCustomer ServiceActive ListeningTechnology ProficiencyTechnical AssistanceRecord KeepingPromotion ManagementTime ManagementCommunication Skills

About SimpliSafe We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that c...

March 9, 2026 View Details