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Peterborough (United Kingdom) Hybrid permanent
Complaints ManagementRegulatory ComplianceRegulatory EngagementRoot Cause AnalysisData AnalysisReportingExcelPower BISnowflakeCross-functional Leadership

We are seeking a strategic and detail-oriented Lead, Complaints Management and Insights to join our team. This role is critical in overseeing the full complaints lifecycle while transforming customer ...

January 28, 2026 View Details

Complaints Officer

Translation Empire

Rawalpindi, Punjab, Pakistan permanent
Customer ServiceComplaints HandlingCommunicationDocumentationInvestigationTeamworkAnalytical SkillsProblem SolvingTechnical Knowledge

Key Responsibilities: · Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process · Handling all new incoming complaints · Liaise with the Compl...

February 24, 2025 View Details

Complaints Administrator

Translation Empire

Islamabad, Islamabad Capital Territory, Pakistan permanent
Customer ServiceComplaint HandlingCommunicationAnalytical SkillsProblem SolvingTeamworkDocumentationPOS SystemsHIPAA

Key Responsibilities: • Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process • Handling all new incoming complaints • Liaise with the Complai...

February 24, 2025 View Details

Complaints Manager

Translation Empire

Rawalpindi, Punjab, Pakistan permanent
Complaints ManagementRoot Cause AnalysisData AnalysisReportingProcess ImprovementTeam ManagementEmployee DevelopmentCustomer ServiceAttention to DetailCompliance

Key Responsibilities: • Reviewing and overlooking ongoing cases with your team, advising on ways to improve the service and streamline current processes • Maintaining data and generating reports on t...

February 24, 2025 View Details
London, United Kingdom Remote permanent
Complaints HandlingFinancial RegulationsRegulatory ComplianceCustomer ServiceIntercomGoogle SuiteFeedback Loops

About Freetrade Freetrade’s mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. W...

October 28, 2025 View Details
United Kingdom Remote permanent
Complaints HandlingCustomer ServiceRegulated EnvironmentInvestigationAnalysisProblem-SolvingDispute ResolutionEffective CommunicationCustomer RelationsData Analysis

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a str...

September 19, 2025 View Details
United Kingdom Remote permanent
Problem solvingDecision makingEvidence assessmentCommunication (phone)Communication (written)Customer rapportThird-party managementRegulated environment experienceConsumer Rights Act 2015 understanding

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a str...

September 19, 2025 View Details
London (GB) Hybrid permanent
Customer CareComplaint HandlingRegulated EnvironmentData AnalysisRoot Cause AnalysisCommunication SkillsCustomer ServiceRegulatory ComplianceProblem SolvingTeam Collaboration

What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We’re looking for a highly skilled Customer Care Executive to investigate and analyse complaints and other forms of feedback, ...

October 28, 2025 View Details
Limassol, Cyprus Hybrid permanent
Complaints ManagementTeam LeadershipPerformance ManagementRegulatory ComplianceInvestigative SkillsRegulatory KnowledgeInvestigatory SkillsAttention to DetailCommunication SkillsClient-Centric Focus

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seam...

December 12, 2025 View Details
Hyderabad permanent
Product ComplaintsRegulatory ComplianceCross Functional CollaborationDatabase ManagementQuality AssuranceQMS RecordsInvestigation ManagementData AnalysisTrend ReportingEnglish Proficiency

Job title: Specialist Quality Services (Product Complaints) Location: Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the pe...

January 19, 2026 View Details
Leeds, UK (Leeds) Remote permanent
Customer ServiceCommunicationProblem-SolvingInvestigationDe-escalationComplaints HandlingData AnalysisPolicy ComplianceCross-Functional CollaborationProcess Improvement

About Us at GoCardless GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-...

January 15, 2026 View Details
Remote - Ireland (Dublin) Remote permanent
Customer ServiceProblem SolvingCommunicationEmpathyEfficiencyProcess ImprovementLeadershipTechnical ProficiencyAnalytical SkillsStakeholder Management

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, e...

January 15, 2026 View Details
Singapore, SG (Singapore) Remote permanent
Customer ServiceInvestigative SkillsProblem SolvingCommunicationProcess ImprovementTeam LeadershipTechnology ProficiencyEfficiencyProcess DocumentationStakeholder Management

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, e...

January 14, 2026 View Details
Hybrid - London, U.K. (Remote - Ireland) Remote permanent
Complaints AnalysisQuality ControlFeedback ProvisionRoot Cause AnalysisCross-functional CollaborationProcess ImprovementHybrid Work EnvironmentTime ManagementCollaborative EnvironmentRegulatory Compliance

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, e...

January 14, 2026 View Details
Dublin, Ireland permanent
Written CommunicationOral CommunicationCustomer ServiceRegulatory ComplianceTeam CollaborationProblem SolvingAttention to DetailProject ManagementData AnalysisCross-functional Coordination

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the fore...

December 12, 2025 View Details
Remote - Luxembourg Remote permanent
Customer ServiceProblem SolvingCommunicationAnalysisProcess ImprovementEmpathyTeamworkLeadershipTechnical ProficiencyAdaptability

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, e...

December 10, 2025 View Details
Singapore, SG (Singapore) Remote permanent
Customer ServiceComplaints ManagementTrainingFacilitationCross-functional CollaborationRegulatory ComplianceOnboardingQuality AssuranceChange Management

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, e...

December 10, 2025 View Details
Dublin, Ireland (Remote - Ireland) Remote permanent
Customer ServiceQuality ControlFeedbackRoot Cause AnalysisCollaborationPrioritizationIndependenceHybrid Work

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, e...

December 10, 2025 View Details
Remote - USA (Remote - Ireland) Remote permanent
Complaints AnalysisQuality ControlFeedback ProvisionProcess ImprovementRoot Cause AnalysisCross-functional CollaborationRegulatory CompliancePrioritizationTime ManagementContinuous Learning

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, e...

December 10, 2025 View Details
Location not specified
Complaints AnalysisCustomer ServiceRegulatory KnowledgeQuality ManagementRoot Cause InvestigationSecurity AwarenessEnvironmental ComplianceData ReportingCross-functional Collaboration

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief i...

December 9, 2025 View Details
Bulgaria Remote permanent
Customer ServiceComplaint ResolutionRoot Cause AnalysisCommunicationTeam CollaborationProblem-SolvingAttention to DetailAnalytical SkillsTime ManagementRegulatory Compliance

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly us...

December 9, 2025 View Details
Remote Remote permanent
Customer ServiceComplaint ResolutionEmpathyRegulatory ComplianceDocumentationCase ManagementTrend AnalysisCommunication

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help ...

November 26, 2025 View Details
Bristol, Exeter, Manchester or Southampton (Bristol, Exeter, Manchester, Southampton) Hybrid permanent
LitigationComplaints ResolutionSRA CodesLegal OmbudsmanRisk ManagementService ExcellenceQuality StandardsCommunicationCollaboration

Job Title: Claims and Complaints Manager Are you a seasoned litigator/Claims and Complaints leader in a law firm with a passion for quality, service excellence and risk management? Are you ready to ...

November 5, 2025 View Details