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Melbourne, VIC, Australia Hybrid contract
Digital PlatformsScams EDR ProgramTechnical ExpertiseRegulatory FrameworksDispute Resolutioncloud-based platformSystems DesignRegulatory ComplianceGuidance DevelopmentTraining MaterialsIndustry CollaborationRisk Assessment

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 13, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Conflict ResolutionCommunicationEmpathyResilienceOrganisationProcess OrientationDetail OrientationComputer LiteracyAdaptabilityPhone-based Customer Service

As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to fin...

March 12, 2026 View Details
Sydney, NSW, Australia permanent
Financial AnalysisNegotiationCommunicationInterpersonal SkillsProblem SolvingDecision MakingTime ManagementTeam CollaborationLegal KnowledgeCustomer Service

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 10, 2026 View Details
Melbourne, VIC, Australia permanent
HR administrationEmployee RelationsPeople ProcessesData IntegrityIntranet ManagementRecruitment CoordinationPeople OperationsAdministrative SupportTime ManagementCommunication

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 10, 2026 View Details
Melbourne, VIC, Australia permanent
Dispute ResolutionComplaints HandlingNegotiationLegal KnowledgeCommunicationInterpersonal SkillsTime ManagementAnalytical ThinkingProblem SolvingTeam Collaboration

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 10, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
People leadershipInsurance knowledgeDispute resolutionPerformance managementCustomer Feedback HandlingChange managementTeam coachingWorkflow optimizationCompassionCase allocation

At AFCA, we help people find fair outcomes to problems with their bank, insurer, super fund, or financial firm. As a financial ombudsman scheme, we are a for-purpose organisation that provides a free...

March 3, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
People LeadershipInsurance KnowledgeWorkflow ManagementPerformance MonitoringFeedback ProvisionJudgmentOrganizational SkillsProblem-Solving MindsetPositive AttitudeChange Navigation

At AFCA, we help people find fair outcomes to problems with their bank, insurer, super fund, or financial firm. As a financial ombudsman scheme, we are a for-purpose organisation that provides a free...

March 3, 2026 View Details
Melbourne, VIC, Australia permanent
HR administrationEmployment regulationsWork Life BalanceEmployee recordsPeople management experienceAdmin AssistanceAd hoc supportPeople-related mattersIntranet updatesPeople Advisory procedures

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 3, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Change ManagementStakeholder EngagementCommunicationTrainingAssessmentRisk AnalysisProblem SolvingAnalytical SkillsStakeholder ManagementProject Coordination

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 25, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Communication StrategyChange ManagementContent CreationInternal CommunicationsStakeholder EngagementRisk ManagementReportingTone of VoiceBrand GuidelinesAdaptability

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 25, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Payroll ProcessingAustralian Payroll LegislationOrganizational SkillsExcelAttention to DetailCommunication SkillsIndependent WorkTeam CollaborationHybrid Working

Build your payroll career with a team that values fairness, growth and genuine purpose. At AFCA, we help Australians resolve financial disputes fairly and independently. Our people are empathetic, in...

February 26, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Change ManagementStakeholder EngagementCommunicationTrainingProblem SolvingAnalytical SkillsProject ManagementData InterpretationRelationship BuildingConflict Resolution

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 25, 2026 View Details
Melbourne, VIC, Australia Hybrid contract
Customer ServiceContent CreationDigital CommunicationsStakeholder EngagementStrategic AlignmentCommunication StrategyScams AwarenessReportingTeam Collaboration

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 26, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
OrganizationTime ManagementPrioritizationStakeholder EngagementCommunicationEvent CoordinationProject ManagementBusiness DocumentationAdministrative Support

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 24, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
CommunicationChange ManagementContent CreationStakeholder EngagementRisk ManagementReportingTone of VoiceBrand GuidelinesProject Support

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 25, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Payroll ManagementAward SetupHRIS SystemsTax Data RemediationAdvanced ExcelData AnalysisCommunicationAccuracyInitiativeStress ManagementPeople-CentricAustralian Legislation

Help deliver fairness for millions of Australians, One accurate pay cycle at a time. At the Australian Financial Complaints Authority (AFCA), fairness isn’t just what we do it’s who we are. Every day...

February 23, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Payroll ProcessingAustralian Payroll LegislationOrganizational SkillsExcelAttention to DetailCommunicationIndependenceTeam CollaborationDeadline ManagementHybrid Work

Build your payroll career with a team that values fairness, growth and genuine purpose. At AFCA, we help Australians resolve financial disputes fairly and independently. Our people are empathetic, in...

February 23, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Payroll ProcessingAustralian Payroll LegislationOrganizational SkillsExcel SkillsAttention to DetailCommunication SkillsIndependent WorkTeam CollaborationHybrid WorkingAccreditation

Build your payroll career with a team that values fairness, growth and genuine purpose. At AFCA, we help Australians resolve financial disputes fairly and independently. Our people are empathetic, in...

February 23, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Credit ManagementLendingFinancial ServicesInvestigationTax Dispute ResolutionAssessment and Data CollectionDraft DecisionsNegotiationPlain English

At AFCA, we help people find fair outcomes to problems with their bank, insurer, super fund, or financial firm. As a financial ombudsman scheme, we are a for-purpose organisation that provides a free...

February 24, 2026 View Details
Melbourne, VIC, Australia permanent
Credit ManagementLendingFinancial ServicesComplaint ResolutionNegotiationTax Dispute ResolutionInvestigationAssessment and Data CollectionDraft DecisionsAFCA Criteria

At AFCA, we help people find fair outcomes to problems with their bank, insurer, super fund, or financial firm. As a financial ombudsman scheme, we are a for-purpose organisation that provides a free...

February 24, 2026 View Details
Melbourne, VIC, Australia Hybrid contract
CloudMicrosoftAzurePalo AltoWindowsLinuxFirewallsServersEmailCloudflareCrowdStrike

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 12, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
ODLearningNational CapabilityProject DeliveryData-Informed Decision MakingPeople-Centric MindsetStakeholder EngagementAttention to DetailOrganizational Skills

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 16, 2026 View Details
Melbourne, VIC, Australia Hybrid contract
Dynamics 365CRMPower PlatformConfigurationCustomizationMicrosoft .NET FrameworkC#JavaScriptHTML5RESTful Web ServicesAzure Logic AppsMicrosoft Azure DevOps

As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to fin...

February 11, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
LeadershipFacilitationProject DeliveryData-Informed Decision MakingStakeholder EngagementLearning Program ExperienceQualitative AnalysisQuantitative Research MethodsProblem SolvingAttention to Detail

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 16, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Legal qualificationsSuperannuation ComplianceRegulatory guidanceAnalytical abilityJudgementQuantum NavigationWritten communicationVerbal communicationResilienceStakeholder managementSenior-level achievementIndustry practice

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 10, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Legal ExpertiseSuperannuation dispute resolutionRegulatory ComplianceConflict ResolutionDecision MakingMentoringPublic RelationsPolicy DevelopmentStakeholder ManagementInclusive Leadership

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 10, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Legal ExpertiseExceptional CommunicationResilience TestingAnalytical Prowess

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 11, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Legal ExpertiseAnalytical CompetenciesExceptional CommunicationFailure Resilience

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 11, 2026 View Details
Melbourne, VIC, Australia contract
Post-Test AnalysisAgile PracticesTest DesignTest ExecutionTest ReportingAutomationMicrosoft Dynamics 365Problem SolvingCommunication

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 11, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Legal ExpertiseBanking Sector ExperienceDecision MakingConflict ResolutionEthical StandardsIndustry LeadershipPublic SpeakingStakeholder Management

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 10, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
LegalLegal QualificationsExperienceBankingFinanceDecision MakingLeadershipInfluenceMentoringThought LeadershipPublic SpeakingRelationship Building

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 10, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Strategic ThinkingLeadershipInsurance Domain ExpertiseTeam LeadershipPerformance ManagementPolicy DevelopmentIndustry EngagementRegulatory CompliancePublic RepresentationCross-Department Collaboration

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 10, 2026 View Details
Sydney, NSW, Australia Remote permanent
Legally qualified7 years senior roleContract lawInsolvency ProcessSecuritiesCommunication skillsEmpathyCollaborationResilience

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

January 12, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
LeadershipEmpathyFinancing StrategiesEquity BenefitsContinuous ImprovementTrauma CounsellingWorkforce PlanningStakeholder EngagementRisk ManagementCustomer Issue Resolution

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

January 14, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Financial AnalysisCustomer Issue ResolutionLeadershipEquity BenefitsTrauma CounsellingWorkforce PlanningBudget ManagementStakeholder EngagementRisk ManagementComplaints Handling

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

January 14, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Legal ExpertiseIndustry KnowledgeDiverse BackgroundsStrong analytical capability

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

January 16, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Legal ExpertiseIndustry KnowledgeDiverse BackgroundsStrong analytical capability

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

January 16, 2026 View Details
Melbourne, VIC, Australia Remote permanent
Legally qualified7 years senior roleBank SecurityContract lawInsolvency ProcessSecuritiesConsultative approachProblem-solvingCommunication skillsEmpathy

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

January 20, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
LegalAdvisoryLitigationRisk ManagementComplianceRegulationPolicyInterpersonal CommunicationNegotiationMicrosoft Office

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 4, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
LegalBankingFinanceLitigationRisk ManagementComplianceRegulationsStakeholder EngagementDecision MakingCommunication

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 1, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Customer ServiceCommunicationIncident ManagementITIL FrameworkCloud Hosting ExpertiseActive DirectoryNetwork ManagementEnd User ComputingTelephony

As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to fin...

February 6, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
CPAFinancial ModelingBudgetingForecastingReportingStakeholder PartnershipProcess ImprovementRisk IdentificationBusiness CasesMonthlyClose

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 4, 2026 View Details
Washington, DC, United States permanent
Aerospace & DefenseOperations & SustainmentWeapon SystemsLegacy Cost ModelingIndependent Cost AnalysisSubject Matter ExpertProgram SupportExempt W2Contract ContingentW-2

ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterpri...

January 13, 2026 View Details
Pentagon Sity, WASHINGTON DC, United States Hybrid permanent
Program ManagementAerospace & DefenseCost EstimatingModel SupportRisk ManagementComplianceBusiness ProcessIT EffectivenessEngineeringHuman Capital

ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise servic...

January 12, 2026 View Details
Washington, DC, United States permanent
Aerospace Industry KnowledgeCost EstimationIndependent Cost AnalysisLegacy Cost ModelingRisk ManagementComplianceBusiness ProcessTechnical ExpertiseProject ManagementCommunication Skills

ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterpri...

January 13, 2026 View Details
Washington, DC, United States permanent
Aerospace Industry KnowledgeCost EstimationIndependent Cost AnalysisLegacy Cost ModelingRisk ManagementComplianceProject SupportTechnical ExpertiseClient EngagementReport Preparation

ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterpri...

January 13, 2026 View Details
Washington, DC, United States permanent
Customer ServiceFinancial ModelingExcelRisk AnalysisCOST ANALYSIS

ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterpri...

January 13, 2026 View Details