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Mexico City, Mexico (AlertMedia HQ) permanent
AWSREST APIsSQLTroubleshootingAI ToolsCollaborationCustomer ServiceCommunicationKnowledge SharingProblem Resolution

Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emerg...

April 4, 2026 View Details
Norwood, OH, United States permanent
TroubleshootingClient CommunicationLeadershipDocumentationEnglish FluencySpanish LanguageFrench LanguageData Center ArchitectureProblem SolvingAdvanced IPT Technical Support

ADP Dealer Services is now CDK Global. Stability meets Agility.  CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in over 100 countries an...

October 19, 2015 View Details
Atlanta, GA, United States contract
MiddlewareTechnical SupportL2xWayWall street treasury systemBFS industry

Title: Middleware Technical Support Duration: 4 Months Location: Atlanta, GA • L2 support: Resolve L2 issues from middleware perspective. • Ideal skill set: Middleware - xWay + Wall street treasury...

July 25, 2013 View Details
Toronto, Ontario, Canada permanent
Technical Partner ManagementMetrics InfrastructureCSATBacklogsHiringTeam DevelopmentChange ManagementCustomer EscalationsIncident ManagementCustomer ExperienceSupport KPIs

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

March 10, 2026 View Details
Tokyo, , Japan Hybrid permanent
Customer ServiceTechnical SupportAI IntegrationJavaSQLProblem SolvingCollaborationCommunicationEmpathyCreative Thinking

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

April 1, 2026 View Details
Remote, United States or Austin, TX HQ (AlertMedia HQ) Remote permanent
AWSREST APIsSQLTroubleshootingPythonJavaScriptBashAI Tools

Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emerg...

April 3, 2026 View Details
British Columbia (Canada) Remote permanent
Customer ServiceZendeskTechnical SupportProblem SolvingCommunicationProduct KnowledgeAnalytical SkillsContinuous Improvement

Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll...

April 3, 2026 View Details
Ontario, Canada Remote permanent
CuriousAuthenticDynamicAnalyticalDetail-OrientedCustomer ServiceProblem-SolvingEmpathyProactiveProcess Improvement

A LITTLE BIT ABOUT Boldr • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. • We a...

April 3, 2026 View Details
Vancouver, British Columbia, Canada Hybrid permanent
Technical SupportWeb DevelopmentMySQLAPIsRESTGraphQLSDKsWebhooksProblem SolvingCommunication

By 2030, up to 30% of all workspaces will be flexible. As the world undergoes this monumental shift, flex space operators are leading the charge towards a new way of working - characterized by communi...

March 31, 2026 View Details
Ireland - Dublin permanent
LeadershipTeam DevelopmentTechnical SupportCustomer SuccessMetrics ManagementCustomer SatisfactionProductivityService Level Objectives

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 3, 2026 View Details
Tokyo, Tokyo, Japan permanent
Microsoft OfficeExcelWordPowerPointPowerAutomateTeams

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation...

April 3, 2026 View Details
Remote - Colombia Remote permanent
Technical SupportTroubleshootingCommunicationJavaScriptAPIsSQLZendeskJIRACustomer Service

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of dev...

April 2, 2026 View Details
Toronto, ON, Canada Remote permanent
TeamworkEnthusiasmProblem SolvingSQLHelp Desk OperationsCommunicationCustomer ServiceIT KnowledgeTime Management

• Industry leader in the Human Capital Software Industry • Hybrid Schedule (50/50- office/home) • Learn something new everyday • Professional work environment Check out our videos: https://www.youtub...

November 12, 2021 View Details
Manilla, National Capital Region, Philippines permanent
MonitoringIncident ResponseIncident TriageVoIP TroubleshootingCustomer SupportError TroubleshootingCustomer CommunicationDocumentationTestingInterconnection Processes

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the c...

April 3, 2026 View Details
Hyderabad, TS, India permanent
Technical SupportCustomer ServiceOncology PortalSoftware SystemsProblem SolvingProcess ImprovementAutomationSLA ManagementDocumentationOnboarding

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health onco...

December 5, 2025 View Details
Dallas, TX, United States Remote permanent
Technical SupportHardware TroubleshootingSoftware TroubleshootingNetworkingElectro Mechanical EquipmentReading electronic schematicsCertificationsCustomer ServiceEscalation ManagementCollaboration

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our s...

April 2, 2026 View Details
Donauworth, BY, Germany permanent
Technical SupportManufacturing EngineeringSAPRFP StructureDocumentationTranslationWork Order EntryShift WorkTLBQLBQuality Non Conformity

Bei SEGULA Technologies in Deutschland dreht sich die Welt rund um die Mobilität der Zukunft. Neueste Technologien in verschiedenen Industrien wie Automotive, Aeronautics, Energy oder Railway werden v...

April 2, 2026 View Details
-REMOTE, USA- (United States) Remote permanent
Program Roadmap IntegrationScalable Solution DeliverySupply-Demand BalancingHandoff to Workforce SystemsPartner Feedback LoopsRouting and Tiering LogicPremium Entitlement Automation

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that e...

April 2, 2026 View Details
Ontario, Canada Remote permanent
CuriousDynamicAuthenticPeople DevelopmentTeam ManagementInternal CoordinationPerformance MonitoringTrainingGoal SettingClient Satisfaction

A LITTLE BIT ABOUT Boldr • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world....

April 2, 2026 View Details
Lehi, UT, US Hybrid permanent
Technical SupportCustomer ServiceEscalationsSetting ImpactTriageTroubleshootingSaaS Cost GovernanceIntegrationsAPIsAgile Workflow ManagementSupport OperationsScalable Workflows

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push...

April 2, 2026 View Details
Costa Rica Remote permanent
Technical Quality ManagementPerformance MonitoringTeam CollaborationTechnical TroubleshootingEscalateResource AllocationProcess ImprovementProcess KnowledgeTraining and OnboardingTeam MeetingsCustomer ServiceInterpersonal Issues

Job overview: The Technical Support Team Leader oversees the proper management of technical support operations, facilitates communication between internal teams (T2, R&D, Pro Services, Customer Servi...

April 2, 2026 View Details
United States (Alloy New York) Remote permanent
Customer ServiceTechnical Problem SolvingCommunicationProblem AnalysisTicketing SystemsCollaborationEmpathyDocumentation

Alloy is where you belong! Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world...

April 2, 2026 View Details
Tel Aviv Hybrid permanent
Technical SupportTroubleshootingRoot Cause AnalysisIncident ManagementCollaborationProduct KnowledgeCommunicationDocumentationTrainingTechnical Analysis

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a...

April 2, 2026 View Details
San Francisco, California, United States Remote permanent
PythonSQLREST APIsDjangoGraphQLFHIR APISDKSentryDatabasesCrash Logs

Canvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant front- and back-end tooling to enable new ways for developers and clini...

April 2, 2026 View Details
Australia Remote Remote permanent
Technical SupportAudio quality assessmentTroubleshootingTelephonyCall RoutingSIPVoIP InfrastructureWebRTCLog AnalysisSignal PathwaysOn-Call ProcessesVoIP Troubleshooting

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining custome...

April 2, 2026 View Details
Bengaluru, Karnataka, India permanent
Japanese Language ProficiencyCustomer ServiceTechnical Problem SolvingCall Center ExperienceTime ManagementCommunication SkillsTest HardwareOffice Software ProficiencyShift Work Experience

Technical Support Engineer Description - 职位描述: • 通过电话为日本用户提供电脑以及IT软件相关的技术支持服务 • 在限定时间内为客户提供IT相关解决方案,满足客户需求 职位要求: • 大专以上学历 • 商务日语精通,无口音 • 有日本留学或工作经验者优先 • 良好的客户沟通能力及服务意识...

April 2, 2026 View Details
Vietnam Hybrid permanent
Excellent problem-solving skillsAnalyticalTeams working attitudeIn-depth Keyloop product knowledge

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovati...

April 2, 2026 View Details
Hyderabad, Telangana, India permanent
Customer SupportTechnical SupportInstallationMaintenanceTroubleshootingDocumentationSite SupportTrainingSafety StandardsCommunication

Field Technical Support Associate Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized s...

April 2, 2026 View Details

Technical Support Engineer - R&D

InfinityLogisticsTransportSdnBhd

Pelabuhan Klang, Selangor, Malaysia permanent
TroubleshootingProduct DevelopmentMathematical SkillsChemical KnowledgeCommunicationMulti-taskingCustomer Service

Infinity Logistics & Transport is a logistics provider offering innovative and cost effective logistics solutions globally for different industries with strong presence in Southeast Asia and busi...

July 5, 2022 View Details
Crewe, England, United Kingdom permanent
Technical SupportNetworkingSite SetupProject ManagementCommunicationProblem SolvingExcelOutlookTeamsCard Acceptance

We’ve been helping businesses grow for 36 years. It’s a journey we know well. When Radius started in 1990, we ran a successful SME fuel business in North West England. Today we are a global busin...

April 1, 2026 View Details
Tallinn, , Estonia Hybrid permanent
Technical SupportAPIDebuggingRESTLog AnalysisDatabase QueryingOrganizationPrioritizationCollaborationCustomer Service

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, s...

April 1, 2026 View Details
Bendigo permanent
End User SupportSystem AdministrationNetwork SupportServer ManagementSoftware SupportMicrosoft 365ServiceNowProblem ManagementKnowledge BaseDesktop Hardware Support

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build ...

April 2, 2026 View Details
Montréal, Quebec, Canada (Canada - Remote) Remote permanent
Technical SupportITCustomer ServiceProblem SolvingDocumentationCollaborationPrioritizationEfficiencyUser ExperienceAutomation

Company Description Workleap is a Montreal-based tech company on a mission to make work simpler. Since 2006, we’ve been building game-changing products that tackle HR and IT’s biggest challenges. W...

April 1, 2026 View Details

Technical Support IT

Sharegateen

Montréal, Canada (Canada - Remote) permanent
Technical SupportIT SupportCustomer ServiceProblem SolvingCommunicationDocumentationTime Management

ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its unmatched simplicity. It offers the simplest, most reliable, and most affordable way ...

April 1, 2026 View Details
Porto, Porto District, Portugal Hybrid permanent
MainframeCOBOLIT supportProduction SupportLinuxProblem SolvingAnalytical SkillsCommunicationPrioritizationTeamwork

Alongside partners with organizations to drive digital transformation and build high-performing tech teams. We are looking for a Application Support to join a project at a company specializing in the...

April 1, 2026 View Details
Rochester, New York permanent
Customer ServiceTroubleshootingTechnical SupportCommunicationProblem ResolutionDocumentationMicrosoft ExcelRemote DiagnosisInbound Call Center

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities w...

April 1, 2026 View Details
4 Locations Hybrid permanent
Technical SupportCustomer ServiceProblem SolvingTroubleshootingCross-functional CollaborationCustomer AdoptionOnboardingBest Practices

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About ...

April 1, 2026 View Details
Mexico Remote permanent
Technical SupportTicket ManagementEscalation ManagementTechnical TroubleshootingCustomer ServiceCollaborationProcess Improvement

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world...

April 1, 2026 View Details
San Jose, Costa Rica permanent
EnglishSpanishCustomer ServiceTechnical SupportMonitoringReportingDocumentationTestingCommunicationInterpersonal SkillsResults-OrientedComplex Ideas

As a Functional/Domain Specialist with expertise in Debt/investment management, you will have the opportunity to contribute to our ongoing success by delivering quality and timely services during and ...

July 29, 2025 View Details
Whetstone, Leicester permanent
TroubleshootingCustomer ServiceTechnical SupportRemote SupportCommunicationProblem SolvingDocumentationCollaborationTime ManagementProcess Improvement

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief i...

April 1, 2026 View Details
Bangalore, India (IN Bangalore - Tower B) permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationIT SolutionsProactive SupportKPI ManagementCustomer SatisfactionTechnical Expertise

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s bes...

April 1, 2026 View Details
Clifton Park, NY, United States permanent
Customer ServiceTechnical SupportMicrosoft Office 365Active DirectoryProblem SolvingCommunicationDocumentationTeamworkProduct TestingTraining

Let’s Work Together Microsoft Office 365 Support Ambassador This position is based in: Clifton Park, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our dive...

May 12, 2017 View Details
Žilina, Žilina Region, Slovakia (Slovak Republic) Hybrid permanent
Technical SupportClient CommunicationTroubleshootingDocumentationProcess ImprovementAPI IntegrationAPISSOSystem IntegrationSurvey ImplementationData ManagementProduct Collaboration

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions to food and beverage and retail sys...

March 31, 2026 View Details
Barranquilla, //ATLANTICO, Colombia permanent
Customer ServicePayment ProcessingTransaction ProcessingFraud PreventionPOS SystemsOnline Banking SystemsIncident ManagementData AnalysisReportingProcess Improvement

  We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience...

March 31, 2026 View Details
Sunnyvale, CA, United States Remote permanent
Technical SupportAnalytical SkillsTroubleshootingProblem-SolvingStandard Operating ProtocolsCRM SystemsRemote DiagnosticsFDA ComplianceAnatomic TerminologyMedical Device Products

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r...

March 31, 2026 View Details
Tokyo, , Japan permanent
Customer ServiceTechnical SupportTroubleshootingAI IntegrationServiceNow PlatformAPICommunicationCollaboration

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

April 1, 2026 View Details
Sligo, , Ireland permanent
LeanContinuous ImprovementRoot Cause AnalysisNew Product IntroductionLean Six SigmaOperating SOPs

About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a ...

March 31, 2026 View Details
Cape Town, Western Cape, South Africa permanent
Technical SupportAPIsIntegrationsEM WorkflowsAPI TroubleshootingLog AnalysisSQLPythonJavaScriptCustomer Support

About Keen At Keen, we don't just deliver services. We embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-perfo...

March 6, 2026 View Details
Santa Ana, California, United States permanent
Technical SupportVideoComputerNetwork SecurityTroubleshootingCustomer ServiceCommunicationProblem SolvingTechnical ExpertiseSecurity Awareness

Company Description Where Technology Meets Trust Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-dr...

March 10, 2026 View Details
Winnipeg, Manitoba permanent
CommunicationTroubleshootingCoordinationSupervisionQuality AssuranceProcess ImprovementCustomer ServiceBilingual

Enter the Game! Reporting to the Technical Support Leader, the Technical Support Team Lead provides day-to-day supervisory guidance to the 24/7 Store Support team. The Lead oversees shift coordinatio...

April 1, 2026 View Details