Jobs

Senior Product Manager

Pylon

San Francisco, California, United States permanent

Product ManagementAPIsDecision MakingCapital ManagementComplianceDashboardUI DesignAILLMsThird Party Integration

The $13T mortgage industry at the heart of the American economy still runs on phone calls, browser tabs, and 20th-century workflows. While payments and banking moved into the API era, mortgage origina...

March 31, 2026 View Details

Head of Engineering

Pylon Labs

San Francisco, California, United States permanent

EngineeringLeadershipProduct VisionTeam StructureHiringQualityVelocityAWSReactGolangGraphQL

At Pylon, we're building the future of B2B Post Sales. We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

March 24, 2026 View Details

Founding Technical Recruiter

Pylon Labs

San Francisco, California, United States permanent

Full-cycle RecruitingSourcingHiringOnboardingRetainer AccountingTechnical RolesIndustrial B2B GrowthATSLinkedIn RecruiterTime-to-FillSales Accepted OpportunitiesPipeline Health

Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built aroun...

March 23, 2026 View Details

Marketing Designer

Pylon Labs

San Francisco, California, United States permanent

Brand ownershipProduct marketingSales enablementBrand consistencyVisual designCreative leadershipAgency managementPerformance translation

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

March 20, 2026 View Details

Product Support Engineer (EMEA Lead)

Pylon Labs

United Kingdom permanent

Customer ServiceProduct ExpertiseKnowledge Base ManagementBug FixingTechnical Roadmap ExecutionProcess DevelopmentAI IntegrationCommunication SkillsTechnical BackgroundLeadership Potential

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

March 18, 2026 View Details

Implementation Engineer

Pylon Labs

San Francisco, California, United States permanent

Technical BackgroundImplementationCustomer ServiceData MigrationProduct FluencyCustomer SupportTechnical ExpertiseTeam CollaborationProblem Solving

At Pylon, we're building the future of B2B Post Sales We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...

March 10, 2026 View Details

Technical Oversight - Closing and Funding

Pylon

Archived United States permanent

Mortgage SalesRegulatory ComplianceSoftware ArchitectureProcess OptimizationThird-Party ManagementQuality AssuranceRegulatory ExpertiseScalable SystemsCustomer-Centric ApproachStrategic Leadership

Technical Oversight - Closing and Funding About Pylon Pylon is the mortgage-as-a-service platform that enables enterprises to build and offer mortgage credit products on top of our APIs. We are on a...

February 26, 2026 View Details

Technical Oversight - Underwriting

Pylon

Archived United States permanent

Commercial LenderUnderwritingRegulatory ComplianceScalable SystemsQuality ControlThird-Party ManagementCustomer ServiceProcess ImprovementRegulatory KnowledgeSoftware Architecture

Technical Oversight - Underwriting About Pylon Pylon is the mortgage-as-a-service platform that enables enterprises to build and offer mortgage credit products on top of our APIs. We are on a missio...

February 26, 2026 View Details

Technical Oversight - Post Closing

Pylon

Archived United States permanent

Technical OversightLoan ServicingSuspense Account ClearingIssue ResolutionReportingSLAsCommunicationInvestor RelationsRetailer CommunicationRebuttals

Technical Oversight - Post Closing About Pylon The $13 trillion mortgage industry runs on fragmented systems, manual workflows, and brittle delivery processes that create risk at the point where cap...

February 26, 2026 View Details

Technical Oversight - Processing

Pylon

Archived United States permanent

Mortgage SalesOperational JudgmentRisk PreventionCross-Functional CollaborationCustomer ServiceLoan Lifecycle ManagementComplianceProblem SolvingProcess ImprovementTechnology Implementation

Technical Oversight - Post Closing About Pylon The $13 trillion mortgage industry at the core of the American economy runs on broken assembly lines with human-powered workflows, stitched-together so...

February 26, 2026 View Details

Senior Product Marketing Manager

Pylon Labs

Archived San Francisco, California, United States permanent

Product ManagementPositioningMessagingSales EnablementCompetitive IntelligenceLaunch PlanningAI IntegrationCross-functional CollaborationFull Scope Ownership

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

February 23, 2026 View Details

Founding Account Manager

Pylon Labs

Archived San Francisco, California, United States permanent

Account ManagementRevenue TargetsCustomer SuccessExecutive Relationship ManagementValue-Based SellingTechnical Product UnderstandingPlaybook DevelopmentCRM ProficiencyData-Driven Decision MakingOperational Discipline

About Pylon Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run support and customer success in real time. We’re backed by ...

February 20, 2026 View Details

Scaled Customer Success Manager

Pylon Labs

Archived San Francisco, California, United States permanent

Customer CommunicationAnalytical ThinkingOperational DisciplineCustomer Lifecycle ManagementInfrastructure CollaborationProduct AdvocacyRevenue GrowthProduct CuriosityProactive Health ManagementPlaybook Execution

At Pylon, we're building the future of B2B Post Sales. Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run support and custo...

February 20, 2026 View Details

Forward Deployed Architect (former SWE)

Pylon Labs

Archived San Francisco, California, United States permanent

Customer ServiceProduct ExpertiseMigration ManagementCommunicationProblem SolvingTechnical KnowledgeProcess ImprovementDetail-OrientedFast LearningCollaboration

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

February 18, 2026 View Details

Solutions Engineer (former SWE)

Pylon Labs

Archived San Francisco, California, United States permanent

Customer ServiceProblem SolvingProduct ExpertiseData MigrationSystems TransformationPre-salesCommunicationDetail-OrientedFast LearningAutomation

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

February 18, 2026 View Details

Forward Deployed Engineer

Pylon Labs

Archived San Francisco, California, United States permanent

Customer ServiceCommunicationProblem SolvingProduct ExpertiseAutomationProcess ImprovementTime ManagementDetail-OrientedLearning AgilityTechnical Expertise

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

February 18, 2026 View Details

Solutions Engineer

Pylon Labs

Archived San Francisco, California, United States permanent

Customer ServiceProduct ExpertiseConversational EnglishMigration ManagementTechnical ExpertiseProblem SolvingCollaborationDetail OrientationLearning AbilitySales

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

February 18, 2026 View Details

IT Generalist

Pylon Labs

Archived San Francisco, California, United States permanent

IT OperationsSystems AdministrationIdentity ProvidersSaaS AdministrationWiFiVisitor ManagementFirst Point of ContactProcess DocumentationMDM PlatformsGeneral Operations

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

February 17, 2026 View Details

Staff Generalist Engineer

Pylon

Archived San Francisco, California, United States permanent

Strong opinionschallenge_yourselfgreat_ideasSelf-motivatedComfortable with ambiguityConfidence to Learn Quicklystrong_typing

At Pylon, we’re a small team building a very ambitious product in the mortgage space. We've got product-market fit and are looking to scale what we've built We're in search of people who find difficu...

January 8, 2026 View Details

Mid-level Generalist Engineer

Pylon

Archived San Francisco, California, United States permanent

Strong OpinionsDefendchallenge_yourselfDeliver Exceptional CodeAct on IdeasSelf-MotivatedComfortable with AmbiguityConfidence to Learn Quicklystrong_typing

At Pylon, we’re a small team building a very ambitious product in the mortgage space. We've got product-market fit and are looking to scale what we've built We're in search of people who find difficu...

January 8, 2026 View Details

Newgrad Generalist Engineer

Pylon

Archived San Francisco, California, United States permanent

Strong OpinionsChallengegreat_ideasSelf-MotivatedComfortable with AmbiguityConfidence to Learn Quicklystrong_typing

At Pylon, we’re a small team building a very ambitious product in the mortgage space. We've got product-market fit and are looking to scale what we've built We're in search of people who find difficu...

January 8, 2026 View Details

Junior Generalist Engineer

Pylon

Archived San Francisco, California, United States permanent

Strong OpinionsSelf-MotivatedComfortable with AmbiguityQuick Learnerstrong_typingHaskellRustTypeScript

At Pylon, we’re a small team building a very ambitious product in the mortgage space. We've got product-market fit and are looking to scale what we've built We're in search of people who find difficu...

January 8, 2026 View Details

Lead Security Engineer

Pylon

Archived Menlo Park, California, USA permanent

Security EngineeringTechnical LeadershipEnd-to-End OwnershipEmbedded EngineeringSystems SecurityApplication SecurityInfrastructure HardeningIncident ResponseScalable SecurityCloud SecurityTypeScriptNode.js

At Pylon, we're a small team building a very ambitious product in the mortgage space. We're in search of people who find difficult problems invigorating and who fit well into a high-performing team b...

October 29, 2025 View Details

Senior Generalist Engineer

Pylon

Archived San Francisco, California, United States permanent

strong_opinionschallenge_yourselfgreat_ideasself_motivatedcomfort_with_ambiguityquick_learningstrong_typing

At Pylon, we’re a small team building a very ambitious product in the mortgage space. We've got product-market fit and are looking to scale what we've built We're in search of people who find difficu...

January 8, 2026 View Details

Senior SRE

Pylon

Archived Menlo Park, California, USA permanent

SREMonitoringAlertingIncident ResponseToolingOn-call RotationRunbooksPlatform DesignAWSTerraformCDKNix

At Pylon, we're a small team building a very ambitious product in the mortgage space. At this early stage, we're looking for engineers who can see the opportunity of what we're building towards and w...

October 17, 2025 View Details

Senior Account Executive

Pylon

Archived New York City, New York, United States permanent

Sales Pipeline OwnershipDiscovery & Needs AssessmentProduct DemonstrationsNegotiation & ClosingSales Process DevelopmentCRM & ReportingMarket and Software Intelligence

About the Company The $13 trillion mortgage industry at the core of the American economy runs on broken assembly lines with human-powered workflows, stitched-together software, and a series of capita...

October 7, 2025 View Details

Senior Implementation Manager

Pylon

Archived Menlo Park, California, USA permanent

Technical FoundationAPIsUI ComponentsBackend ServicesStructured CommunicationCross-Functional CollaborationPartnership BuildingProduct ExpertiseCustomer SuccessPost-Launch Support

About Pylon The $13 trillion mortgage industry at the core of the American economy runs on broken assembly lines with human-powered workflows, stitched-together software, and a series of capital mark...

November 20, 2025 View Details

Team Lead, Software Engineer

Pylon Labs

Archived San Francisco, California, United States permanent

LeadershipEngineeringProduct SenseCustomer ServiceTechnical ProficiencyTeam CoordinationCode QualityCross-functional CollaborationAutonomyGrowth Mindset

Overview At Pylon, we're building the future of B2B Post Sales. We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our...

January 8, 2026 View Details

Performance Marketer (LinkedIn)

Pylon Labs

Archived San Francisco, California, United States permanent

B2B Campaign ManagementLinkedIn AdvertisingAccount-Based MarketingPaid AmplificationRetargetingMid-Funnel OptimizationAnalytical SkillsData-Driven ApproachWritten CommunicationAgency Experience

At Pylon, we're building the future of B2B Support. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success. We’...

December 19, 2025 View Details

Legal & Contract Ops

Pylon Labs

Archived San Francisco, California, United States permanent

LegalContract ManagementParalegal SupportDeal ManagementCap Table ManagementDeal CoordinationContract ReviewSystems DevelopmentIn-Person CollaborationStartup Environment

At Pylon, we're building the future of B2B Post Sales. We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

December 16, 2025 View Details

Visual Product Designer

Pylon Labs

Archived San Francisco, California, United States permanent

Product DesignVisual DesignCustomer FeedbackEngineering CollaborationUser FlowHigh Fidelity MocksDesign SystemAnalyticsCommunication

At Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support across Slack Connect, M...

December 5, 2025 View Details

Customer Success Operations

Pylon Labs

Archived San Francisco, California, United States permanent

SalesforceAnalyticalData-DrivenCustomer SuccessGTM OperationsStartup CultureAutonomyHigh OwnershipFast IterationData Culture

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

December 8, 2025 View Details

Sales Manager

Pylon Labs

Archived San Francisco, California, United States permanent

SalesTeam ManagementCoachingOperational RigorProcess DevelopmentSales EnablementAICustomer IntelligencePipeline ManagementForecasting

Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built aroun...

December 18, 2025 View Details

Founding Enterprise Account Executive

Pylon Labs

Archived San Francisco, California, United States permanent

SaaS SalesEnterprise Account ManagementCompetitive Market ClosingDiscovery SkillsDeal OrchestrationExecutive PresenceAI-Driven DesignCustomer Support PlatformsSalesforceDiscovery Process

Pylon is a Series B, AI-native B2B SaaS company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built ...

December 18, 2025 View Details

Sales Operations Manager

Pylon Labs

Archived San Francisco, California, United States permanent

Sales OperationsData IntegritySalesforceTech StackReportingSystems MaintenanceSales LeadershipAccount PrioritizationDashboard BuildingAd Hoc Leadership Support

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

January 21, 2026 View Details

Analytics Engineer

Pylon Labs

Archived San Francisco, California, United States permanent

SQLData ModelingData WarehousingData PipelinesModern Data StacksSnowflakeFivetranLookerBusiness AnalysisDashboard Creation

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

October 7, 2025 View Details

Head of Finance

Pylon Labs

Archived San Francisco, California, United States permanent

FinanceFinancial ModelingFP&AAccountingBudgetingRevenue ForecastingFinancial StrategyData AnalysisSQLInvestment Banking

About Pylon Pylon is the AI-Native Support Platform for B2B companies. We consolidate ticketing, account management, knowledge base, AI agents, analytics, and chat into one product. Over 1000 custome...

November 26, 2025 View Details

Software Engineer, Security

Pylon Labs

Archived San Francisco, California, United States permanent

SecurityAudit LoggingRBACSCIMSAMLSOC 2ISO 27001HIPAABug Bounty ProgramsReactGolangGraphQL

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

October 1, 2025 View Details

Head of Marketing

Pylon Labs

Archived San Francisco, California, United States permanent

B2B SaaS MarketingPipeline GenerationMulti-Channel Demand GenerationCampaign ExecutionTeam ScalingTeam LeadershipAnalytical SkillsSales CollaborationGo-To-Market Strategy

About Pylon Pylon is the AI-Native Support Platform for B2B companies. We consolidate ticketing, account management, knowledge base, AI agents, analytics, and chat into one product. Over 1000 custome...

September 25, 2025 View Details

GTM Engineer

Pylon Labs

Archived San Francisco, California, United States permanent

Marketing OperationsGTM EngineeringAutomated OutboundMarketing Automation ToolsAPIsWebhooksVibe CodingEmail DeliverabilityCold Outreach InfrastructureScalable Outbound SystemsProject ManagementCross-Functional Collaboration

What you will do • Test, implement and optimize an AI outbound solution, from initial setup through ongoing performance tuning • Build and manage automated outbound sequences, ensuring high delivera...

September 26, 2025 View Details

Performance Marketing Manager - Paid Search

Pylon Labs

Archived San Francisco, California, United States permanent

Paid SearchGoogle AdsPerformance MaxDemand GenSmart BiddingConversion TrackingConversion RatesSalesforce LeadsReportingData-Driven Analysis

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

September 26, 2025 View Details

Software Engineer (AI Infra)

Pylon Labs

Archived San Francisco, California, United States permanent

ReactGolangGraphQLAWSAIObservabilitySoftware DevelopmentProject ManagementAutonomyTeam Collaboration

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

September 12, 2025 View Details

Founding GTM Recruiter

Pylon Labs

Archived San Francisco, California, United States permanent

Full-Cycle RecruitingSourcingHiringGo-To-MarketSalesCommunicationDetail-OrientedLeadershipProcess Improvement

Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built aroun...

November 14, 2025 View Details

Sales Development Representative

Pylon Labs

Archived San Francisco, California, United States permanent

SalesOutboundProspectingLead QualificationMeeting BookingCollaborationAgileFast LearningSales Stack Experience

At Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success. ...

June 13, 2025 View Details

Product Manager

Pylon Labs

Archived San Francisco, California, United States permanent

Product ManagementCustomer SuccessB2B SalesCustomer PersonaRevenue GenerationCollaborationCustomer CommunicationDecision MakingProduct StrategyTechnical Understanding

At Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success. ...

June 19, 2025 View Details

SDR Manager

Pylon Labs

Archived San Francisco, California, United States permanent

SalesPipeline BuildingProspectingLead QualificationMeeting BookingCollaborationProcess DevelopmentSales Stack ExperienceAgilityFast Learning

At Pylon, we're building the future of B2B Post Sales. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success. ...

June 24, 2025 View Details

Content Marketer

Pylon Labs

Archived San Francisco, California, United States permanent

Content CreationSEO OptimizationEmail MarketingProduct GuidesBloggingSocial Media ManagementCopywritingCustomer SuccessAnalytics

At Pylon, we're building the future of B2B Support. Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success. We’...

November 14, 2025 View Details

Software Engineer (AI Agents)

Pylon Labs

Archived San Francisco, California, United States permanent

ReactGolangGraphQLAWSAI Features

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

September 12, 2025 View Details

Customer Success Manager

Pylon Labs

Archived San Francisco, California, United States permanent

Customer ServiceCommunicationProduct FeedbackOnboardingData AnalysisWebinarsData Dashboards

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

November 6, 2025 View Details

Account Executive

Pylon Labs

Archived San Francisco, California, United States permanent

SalesOutbound ProspectingB2B SalesTechnical Product SalesCRM SystemsAICustomer IntelligenceSalesforce

Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built aroun...

May 7, 2025 View Details

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