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Leça do Balio, Porto, Portugal permanent
French Language ProficiencyCustomer ServiceTechnical SupportIncident ManagementTroubleshootingKnowledge Base ManagementCollaboration with Back OfficeDesign Feedback

Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all wh...

April 2, 2026 View Details
Toronto, ON, Canada (TripArc) Hybrid permanent
User SupportEscalation ManagementDocumentationCommunicationTrainingMonitoringFeedback CollectionTechnical SkillsREST APISite Logs Monitoring

Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a co...

April 2, 2026 View Details
Toronto, ON, Canada (TripArc) Hybrid permanent
Application SupportProblem SolvingTroubleshootingCommunicationCustomer ServiceSoftware KnowledgeTicketing SystemsAzure CloudSQLActive DirectoryProgramming LanguagesWeb Servers

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides...

April 2, 2026 View Details
Bengaluru, Karnataka, India permanent
Customer ServiceHelp DeskSaaSEscalationCommunicationTechnical CompetenceProcess OptimizationCustomer RetentionProblem SolvingData-Driven Decision Making

ZeroFox seeks a multi-talented, quick-thinking, energetic, and client-focused Customer Support Specialist to join a rapidly growing team. This role will be dedicated to delivering the best in customer...

November 5, 2025 View Details
Belgium, . permanent
Scientific MethodologiesPeople Strategy ImplementationClimate ActionData-DrivenPolicy DevelopmentResearchTechnical ExpertiseProject PartnershipsGlobal Green New Deal

Position title: Urban Transitions Mission Governance & Platform Support Department: Global Covenant of Mayors for Climate & Energy (GCoM) Reporting to: Reporting to Mission Director Urban Transition...

March 27, 2026 View Details
New York permanent
SQLHTMLExcelMS OfficeRTBDSPsCross-Platform Adsaggregatorsad serv

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, ...

March 26, 2026 View Details

Senior Associate - Platform Support

LSEG (London Stock Exchange)

2 Locations permanent
Customer ServiceProblem SolvingAPIsProgramming LanguagesLinuxCommunicationsEscalation ProceduresCustomer SatisfactionProfessional GrowthRefinitiv Products

Position Overview: The Customer Support Executive – Platform is responsible for providing effective and timely support to customers of Refinitiv Data Platform (RDP).  This includes active focus on en...

March 26, 2026 View Details
Ventura (Ventura ) permanent
Technical SkillsProblem SolvingCommunicationLeadershipCustomer ServiceQueue ManagementTeam CoachingSLA AdherenceKnowledge Base

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, ...

March 25, 2026 View Details
Pune, MH, India permanent
Ticketing SystemsEscalationsTroubleshootingJIRASLAEnglish CommunicationCustomer EscalationsCross-functional CollaborationKnowledge BaseBilling Cases

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digi...

March 24, 2026 View Details
Boston, Massachusetts permanent
StrategicAnalyticalCommercialResults-drivenService-orientedOrganizationalPolitical agilityNegotiationDynamic SQLRegulatory

Who we are looking for We are currently looking for Head of Globallink Platform Support North America, MD to oversee the Globallink platform support teams in the region. In this role, the candidate w...

March 23, 2026 View Details
Birmingham, England, United Kingdom permanent
Solution ArchitectureMicrosoft 365Power PlatformDevelopmentImplementationCollaborationDevOpsInnovationAdvisory

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables ou...

March 20, 2026 View Details
Tokyo, Japan permanent
StrategicAnalyticalCommercialResults-drivenService-orientedOrganizationalNegotiationOngoing ManagementCross-functional relationshipsPolitical agility

Who we are looking for We are currently looking for a Globallink Head of APAC Platform Support, MD to oversee the Globallink platform support teams in APAC. In this role, the candidate will be respon...

March 19, 2026 View Details
Pune, Maharashtra permanent
Customer ServiceLeadershipCommunicationComputer LiteracyTeam ManagementProcess ImprovementProblem SolvingTrainingAdaptability

Job Title: Web Platform Support Lead Location: Pune / Mohali / Hyderabad Department: Web Platform Team Direct Manager: Web Platform Owner Job Summary:   Mission of Web Platform Support Lead is t...

March 19, 2026 View Details
Pune, Maharashtra permanent
English ProficiencyCustomer ServiceTechnical SupportWeb Content ManagementIssue ResolutionTestingDocumentationTrainingAdaptabilityDetail-Oriented

Job Title: Web Platform Support Specialist Location: Pune / Mohali / Hyderabad Department: Web Platform Team Job Summary: The mission of the Web Platform Support Specialist is to provide digital e...

March 19, 2026 View Details
Quincy, Massachusetts permanent
AzureAWSGenerative AIAzure OpenAIAzure AI FoundryDatabricksAWS BedrockRoot Cause AnalysisTroubleshootingMonitoringPerformance OptimizationCost Efficiency

Who We Are Looking For This is an L3 Support Engineer / Senior Platform Support Specialist position within the Generative AI Team. Our primary objective is to ensure the reliability, performance, and...

March 17, 2026 View Details
Archived Leça do Balio, Porto, Portugal Hybrid permanent
System AdministrationLinuxWindowsWeb ProxiesDatabasesOracleSQLScriptingCloud

Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all wh...

January 13, 2026 View Details
Archived Leça do Balio, Porto, Portugal permanent
Customer ServiceTechnical SupportIncident ManagementProblem SolvingKnowledge BaseDocumentationCollaborationFeedback LoopSLA ManagementCommunication

Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all wh...

January 21, 2026 View Details
Herndon, VA, United States Remote permanent
ITCloudSQLJavaCustomer ServiceProblem Solving

ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. Every day, the travel industry relies on ATPCO's technology and data solutions to help mi...

February 25, 2026 View Details
Archived Gurugram, Haryana Hybrid permanent
Customer ServiceTroubleshootingCommunicationTrainingDocumentationFeedback

An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the Technology & Innovation function. This role provides an outstanding opportunity to join a g...

March 6, 2026 View Details
Archived Bangalore, India (Office - India (Bangalore - WeWork 3F)) permanent
Customer ServiceIncident ManagementTroubleshootingSystem AdministrationCollaborationProcess ImprovementRelease ManagementDocumentationScrum MethodologyRun the Business Enhancements

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the...

March 6, 2026 View Details
Archived London, Greater London Hybrid permanent
Customer ServiceTechnical SupportTrainingCommunicationProblem SolvingDocumentationFeedback Collection

An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the Technology & Innovation function. This role provides an outstanding opportunity to join a g...

March 5, 2026 View Details
Archived London, England, United Kingdom Hybrid permanent
Data ManagementSQLMarket Data PlatformsPower BIAzureCommunicationTechnical ExplanationStakeholder ManagementOrganizational SkillsFinbourne

Role purpose: We’re looking for someone who can build strong partnerships across our Investment, Finance, and Data Steward communities—bringing people together to secure buy‑in and drive meaningful i...

February 23, 2026 View Details
Archived London, England permanent
Strong attention to detailBusiness Model DevelopmentInterpersonal SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsMulti-tasking AbilityLearning PassionCode ProficiencyMicrosoft Office AdvancedDigital Support ArchitectureDeadline-Oriented Work Environment

Job Description You will be part of a global team within GlobalLINK, State Street Markets multi-asset electronic trading and analytics franchise for institutional clients. Based in the London office ...

February 24, 2026 View Details
Archived São Paulo (Sao Paulo) Remote permanent
System MonitoringIncident ResponseRunbooksSOPsKubernetesRuby on RailsMongoDBRedisKafkaMaintenance Operating Procedures

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, ...

February 24, 2026 View Details
Archived Santa Clara, California (Office - Santa Clara) permanent
ServiceNowIncident ManagementUser SupportTroubleshootingTechnical DevelopmentRelease ManagementCollaborationProcess ImprovementKnowledge ManagementRun-the-Business Enhancements

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the...

February 24, 2026 View Details
Archived Greece Remote permanent
SpanishStreaming TVCustomer ServiceTechnical SupportProblem SolvingCommunicationProblem-SolvingMultitaskingDetail-OrientedCRM

Mercier Consultancy is excited to announce an opening for a Spanish Speaking Streaming Platform Support Representative! In this vital role, you will assist our Spanish-speaking clients with inquiries ...

October 28, 2025 View Details
Archived Athens, Attica, Greece permanent
GermanEnglishTechnical TroubleshootingOutreach MessagingCustomer ServiceCommunicationProblem SolvingTraining

Mercier Consultancy is looking for a German Speaking Messaging Platform Support Specialist to join our team in Athens. In this role, you will be responsible for providing exceptional support to our cl...

February 16, 2025 View Details
Archived Bengaluru, Karnataka, India permanent
Customer ServiceTechnical CompetencyData-Driven Decision MakingProcess OptimizationStakeholder ManagementCross-Functional CollaborationCommunication SkillsProblem-SolvingProcess ImprovementHelpdesk Management

ZeroFox seeks a multi-talented, quick-thinking, energetic, and client-focused Customer Support Specialist to join a rapidly growing team. This role will be dedicated to delivering the best in customer...

August 27, 2025 View Details
Archived Bengaluru, Karnataka, India permanent
Customer ServiceHelp DeskTechnical CompetenceProcess OptimizationRisk ManagementCommunicationProblem-SolvingProcess ImprovementData-Driven Decision MakingCross-Functional Collaboration

ZeroFox seeks a multi-talented, quick-thinking, energetic, and client-focused Customer Support Specialist to join a rapidly growing team. This role will be dedicated to delivering the best in customer...

May 23, 2025 View Details
Archived Bengaluru, Karnataka, India permanent
Customer ServiceProblem SolvingTechnical CompetenceProcess ImprovementCommunicationEscalation ManagementData-Driven Decision MakingHelp DeskSaaS Platforms

ZeroFox seeks a multi-talented, quick-thinking, energetic, and client-focused Customer Support Specialist to join a rapidly growing team. This role will be dedicated to delivering the best in customer...

September 24, 2025 View Details
Archived Lisbon, Lisbon, Portugal permanent
Language MaestroTech SavvyCustomer CharmerCommunication VirtuosoEmpathetic Counseling

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and ...

January 28, 2026 View Details
Archived Vilnius, Vilnius City Municipality, Lithuania Hybrid permanent
CloudAWSTechnical SupportProblem SolvingCommunicationLeadershipKnowledge BasePerformance TestingCybersecurityMonitoring

Architus specialises in connecting leading UK and US businesses with top EU engineering talent, helping build high-performing technology teams and establish presence overseas. With offices in London a...

October 7, 2025 View Details
Archived Remote UK Remote permanent
Web App PerformanceLarge-Scale Data AnalysisApplication Security ScanningInfrastructure MonitoringOn Call SupportCustomer CommunicationTechnical GuidanceIncident Management ToolsPod-level Troubleshooting

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their...

February 7, 2026 View Details
Archived India - Chennai permanent
AI TechnologiesPlatform SupportOperations ManagementGenerative AILarge Language ModelsAI AgentsTechnology Stack ManagementRegulatory ComplianceVendor ManagementTeam LeadershipCustomer SatisfactionStakeholder Management

Use Your Power for Purpose The AI Platform Support Lead will oversee the support and operations of AI-driven platforms. This position requires proficiency in AI technologies (e.g. Generative AI, Larg...

February 13, 2026 View Details
Archived India - Chennai permanent
Technology Stack ManagementRegulatory ComplianceTeam LeadershipIncident ResponseProcess ImprovementCustomer SatisfactionVendor ManagementOpen-Source AnalysisProcess OptimizationRisk Analysis

Use Your Power for Purpose The Statistical Analysis Platform Support Lead will oversee the support and operations of statistical platforms. This position requires proficiency in managing statistical ...

February 13, 2026 View Details
Archived New York, New York, United States (US NY - New York City) permanent
Technical SupportAPI TroubleshootingDatabase ManagementCRM DocumentationCommunication SkillsProblem SolvingTime ManagementTeam CollaborationSecurity Protocols

About the Role iCapital is looking to hire an Analyst to join its Platform Technology Support team. The team provides technical support to its rapidly growing client base of financial advisors and in...

February 13, 2026 View Details
Archived Plano, TX, United States permanent
UnixWebSpherePlatform SupportIT

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => ...

September 18, 2016 View Details
Archived Santa Clara, California (Office - Santa Clara) permanent
ServiceNowIncident ManagementUser SupportTroubleshootingTechnical DevelopmentRun-the-Business EnhancementsRelease ManagementCollaborationProcess ImprovementKnowledge Management

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the...

February 4, 2026 View Details
Archived Neckarsulm, Germany Remote Agency contract
LinuxDatabase AdministrationITILITSMCustomer ServicePOS SystemsIncident ManagementServiceNowCommunication SkillsTechnical Problem Solving

We are seeking a skilled Platform Supporter to join our team in Neckarsulm, Germany, to support the ServiceNow platform, ensuring a smooth and efficient service delivery to our customers....

January 30, 2026 View Details
Archived Warsaw, Poland Freelance
Azure InfrastructureHybrid CloudITIL CertificationTicketing SystemsTicket HandlingSystem MonitoringPerformance MonitoringSecurity MonitoringCustomer CommunicationInterpersonal Skills

We are looking for a Level Platform Support Engineer with 10+ years of experience in IT Support on Azure Infrastructure and Hybrid cloud, with a strong background in ITIL certification....

January 29, 2026 View Details
Archived Bengaluru Hybrid permanent
CloudAWSAzureKubernetesJavaGrailsHibernatePerformance AnalysisContainerizationOrchestrationNetworkingDNS

WHAT YOU WILL BE DOING: • Strong pod-level troubleshooting skills in AKS/EKS (not just restarting pods). • Analyze application and DB (RDS, MySQL) performance issues.Deeply investigate and analyze app...

August 1, 2025 View Details
Archived Location not specified
CloudJavaSQLServiceNowAWSJenkinsHTTPPython

Your role at Dynatrace As a Technical Product Specialist III (or Senior Technical Product Specialist), you’ll use your knowledge and experience to evaluate and troubleshoot complex configuration issu...

January 22, 2026 View Details
Archived Lisbon, Lisbon, Portugal permanent
Language MaestroTech SavvyCustomer CharmerCommunication VirtuosoEmpathy ExpertCustomer ServiceEmail CommunicationPhone CommunicationProduct KnowledgeTroubleshooting

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and ...

January 15, 2026 View Details
Archived California - San Francisco Hybrid permanent
DevOpsKubernetesTerraformPythonSlackCI/CDAWSGCPAzureProblem Solving

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About ...

January 15, 2026 View Details
Archived Dallas, Texas, United States (Addison, TX, Indianapolis, IN) permanent
Financial ModelingExcelReportingData OversightCorporate ActionsClient ReportingRisk AnalysisAnalytical SkillsCollaborationSystem Reconciliation

Allworth Financial (www.allworthfinancial.com) is an independent investment financial advisory firm that specializes in retirement planning, investment advising, and 401(k) management with a direct ap...

January 13, 2026 View Details
Archived The Hague, Netherlands (Spektrum Management Group Ltd) permanent
Customer ServiceTechnical SupportNetwork TroubleshootingSystem AdministrationCybersecurityCommand and Control SystemsSatellite CommunicationsElectronic WarfareInformation ManagementWorkforce Management

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports ap...

January 7, 2026 View Details
Archived Lisbon, Lisbon, Portugal permanent
DanishDigital PlatformsConsumer ServicesSupportTechnical AssistanceCustomer SupportProblem SolvingCommunicationTechnical DocumentationIT Support

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and ...

December 5, 2025 View Details
Archived Remote job permanent
Client CommunicationProblem SolvingTechnical ExplanationEnglish ProficiencyClient SuccessAnalytical SkillsDocumentationKnowledge of Reporting ToolsSelf-MotivationOrganizational Skills

We are looking for a Platform Support Manager to handle client support communication in English for external customers. This role is suited to someone who enjoys working with complex issues, thinking ...

January 30, 2026 View Details
Archived Southampton (Jersey, London, Southampton) permanent
AnaplanExcelLogical ModelingDataManagementIntegrationIncident ManagementChange ControlsConfiguration ManagementISAE Audit PracticesFinancial Modeling

Reports to: Senior Manager – Emerging Applications Portfolio The Anaplan Platform Support Specialist will assist in maintaining, developing, and supporting Anaplan models used for fund waterfalls, ca...

December 12, 2025 View Details