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London, England, United Kingdom (VML Enterprise Solutions United Kingdom) Hybrid permanent
Customer ServiceQualitative ResearchQuantitative ResearchData AnalysisCustomer Journey MappingBehavioral AnalysisPain Point IdentificationService DesignStrategic Decision Making

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its inno...

May 8, 2026 View Details
United States Remote permanent
Commercially MindedCustomer JourneyAI IntegrationData AnalysisGrowth StrategyCross-Functional CollaborationExperiment DesignCustomer SuccessAI-Powered SolutionsCommunication Skills

The role / impact As the Senior Small Business Journey Manager for Onboarding, you will play a pivotal role in accelerating growth across Xero’s small business base. You will design the ideal end-to-...

May 7, 2026 View Details
SF - 2 Folsom permanent
Experience DesignCustomer JourneyUXProduct ManagementEngineeringBrand StrategyAIInnovationTeam LeadershipQuality Assurance

About the Role As a senior leader within our Experience Design organization, you will shape the future of Gap Inc.’s customer experiences through scale, impact, and innovation. As one of the world’s ...

May 5, 2026 View Details
PARIS 9ème permanent
GoPythonKubernetesTerraformData EngineeringSREObservabilityBig Query

QUI SOMMES-NOUS ? S3NS est né du partenariat industriel entre Thales, leader mondial de la cyber sécurité, et Google Cloud, leader mondial des solutions cloud. Nous avons pour ambition d’offrir le me...

May 5, 2026 View Details
Athens, Attica, Greece permanent
Customer ServiceDesign ThinkingProcess MappingCustomer InsightsCross-functional CollaborationJourney OptimizationService BlueprintsDigital Customer JourneyBusiness Strategy AlignmentKPIs

# One Group | One Power We are Enerwave, member of HELLENiQ ENERGY and a leader in providing outstanding and innovative energy solutions. We operate with passion, being engaged in heart and mind to w...

May 4, 2026 View Details
United States Remote permanent
LeadershipStrategic VisionAI-Powered SolutionsOmni-Channel ApproachCustomer EngagementRetention StrategiesTeam DevelopmentCross-Functional CollaborationData-Driven InsightsPersonalized Experiences

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support Am...

April 29, 2026 View Details
Brazil (Remote) (São Paulo) Remote permanent
Customer ServiceData AnalysisUX WritingZendeskFAQ ManagementEmail AutomationProblem SolvingProcess ImprovementProduct InnovationCross-Channel Specialist

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partn...

April 29, 2026 View Details
Remote
SAP EmarsysMarketing AutomationIntegrationCustomer JourneysData FlowsSSOSAP Commerce CloudCustomer Data PlatformsTechnical DocumentationAPI-based IntegrationsRollenbasiertes Berechtigungskonzept

The SAP Emarsys Marketing Automation & Integration Consultant (E2E Customer Journey) role involves designing and implementing marketing automation processes in SAP Emarsys, with a focus on customer jo...

April 29, 2026 View Details
New York, NY, United States Remote permanent
Customer ServiceProject ManagementCollaborationCommunicationMental Health AwarenessTechnical SupportTime ManagementProfessional DevelopmentCultural AwarenessDecision Sciences

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l...

April 20, 2026 View Details
London, United Kingdom (Remote - Ireland) Remote permanent
Principal Software EngineerCustomer JourneyAI-powered SystemsPersonalizationOnboardingActivationEverboardingPredictive AnalyticsScalable ArchitectureTechnical Leadership

POS-5730 About the Team The Customer Journey product line owns the end-to-end experience of how customers get value from HubSpot — from signup to activation to long-term growth. Our mission is simp...

April 16, 2026 View Details
Remote - Ireland Remote permanent
Distributed SystemsAI-Powered SystemsPersonalizationDecisioningExperimentationOrchestrationOnboardingActivationEverboardingScalability

POS-5730 About the Team The Customer Journey product line owns the end-to-end experience of how customers get value from HubSpot — from signup to activation to long-term growth. Our mission is simp...

April 16, 2026 View Details
Remote - United Kingdom (Remote - Ireland) Remote permanent
Principal Software EngineerCustomer JourneyAI-powered systemsPersonalizationOnboardingActivationScalable systemsReal-time Control SystemsPredictive analyticsEverboarding

POS-5730 About the Team The Customer Journey product line owns the end-to-end experience of how customers get value from HubSpot — from signup to activation to long-term growth. Our mission is simp...

April 16, 2026 View Details
Dublin, Ireland (Remote - Ireland) Remote permanent
Principal Software EngineerCustomer JourneyAI-powered systemsPersonalizationOnboardingActivationScalable systemsPredictive analyticsTechnical directionEverboarding

POS-5730 About the Team The Customer Journey product line owns the end-to-end experience of how customers get value from HubSpot — from signup to activation to long-term growth. Our mission is simp...

April 16, 2026 View Details
Costa Mesa, California, United States (VML Costa Mesa, CA) Hybrid permanent
Customer Journey MappingData OversightBehavioral FrameworksAdvanced AnalyticsInsightsCustomer Success FrameworksJourney MappingData GovernanceHyper-Personalized MessagingCustomer Satisfaction

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its inno...

April 13, 2026 View Details
SF - 2 Folsom permanent
Customer ServiceBrand StrategyDigital ExperienceOmnichannelProduct ManagementTeam LeadershipUX DesignAICustomer JourneyBrand Differentiation

About the Role As a senior leader within our Experience Design organization, you will shape the future of Gap Inc.’s customer experiences through scale, impact, and innovation. As one of the world’s ...

April 13, 2026 View Details
Archived Austin, TX, United States Hybrid permanent
Customer ServiceCRMAIAnalyticsCross-functional CollaborationProduct ManagementLead ManagementMarketing AutomationData VisualizationSales Alignment

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

March 31, 2026 View Details
Archived deutschland , Germany Remote Agency contract
Business AnalysisSAP UtilitiesCustomer JourneysAgile MethodologiesAgile Project ManagementConfluenceJIRABusiness Process ModelingAgile FrameworksRemote Work

Analyse, Gestaltung und Optimierung von Customer Journeys im SAP Utilities Umfeld, insbesondere für die Bereiche Abrechnung und Rechnungseingangsverarbeitung und Tarif- und Produktmanagement....

March 27, 2026 View Details
Archived Remote - Ireland (Flex - London, United Kingdom) Remote permanent
Product DesignEnd-to-End OwnershipResult-Driven ManagementCross-Project ParticipationAgentic ExperienceMechanical Component DesignData-Driven IterationCross-Functional CommunicationSystems ThinkingCost Impact

POS-11379 Location: Ireland - Remote, Flex, or Office Join HubSpot’s Customer Journey UX Team: Design End-to-End Customer Value At HubSpot, the Customer Journey Product Line (CJPL) owns how custome...

March 25, 2026 View Details
Archived Remote - United Kingdom (Flex - London, United Kingdom) Remote permanent
Product DesignUser ExperienceEnd-to-End DesignAI IntegrationCross-Functional CollaborationData-Driven DesignOutcome FocusSystem DesignGrowth AwarenessJourney Management

POS-11379 Location: UK - Remote, Flex, or Office Join HubSpot’s Customer Journey UX Team: Design End-to-End Customer Value At HubSpot, the Customer Journey Product Line (CJPL) owns how customers ex...

March 25, 2026 View Details
Archived Austin, TX, United States Hybrid permanent
Business AnalysisAgileRequirements GatheringUser Story CreationSolution DesignScalable SystemsCross-Functional CollaborationDocumentationTrainingContinuous Improvement

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

March 23, 2026 View Details
Archived Flex - Dublin, Ireland (Dublin, Ireland) Remote permanent
frontendJavaScriptReactTypeScriptUIPerformanceAccessibilityMaintainabilityProduct MindsetComponent Systems

This role can be Office/Hybrid/Remote based within Ireland About the Team The Customer Journey Activate group focuses on the onboarding and activation of new customers and users at HubSpot. We build...

March 10, 2026 View Details
Archived London, United Kingdom (Dublin, Ireland) Remote permanent
reacttypescriptProduct_TrainingComponent Systemsperformance_optimizationaccessibilityCustomer support experiencecollaborationdecision_makingfrontend_engineeringscalable_applications

This role can be Office/Hybrid/Remote based within the UK About the Team The Customer Journey Activate group focuses on the onboarding and activation of new customers and users at HubSpot. We build ...

March 10, 2026 View Details
Archived Flex - London, United Kingdom (Dublin, Ireland) Remote permanent
frontendReactTypeScriptscalable applicationsproduct mindsetcomponent systemsperformance optimizationaccessibilitycollaborationUX quality

This role can be Office/Hybrid/Remote based within the UK About the Team The Customer Journey Activate group focuses on the onboarding and activation of new customers and users at HubSpot. We build ...

March 10, 2026 View Details
Archived Villingen-Schwenningen, BW, Germany permanent
Customer ServiceCRM SystemsProduct SupportCommunicationSAPMS OfficeDeutschEnglischAnalytical ThinkingSelf-Motivated

AUMOVIO führt seit dem Spin-off im September 2025 das Geschäft des ehemaligen Continental-Unternehmensbereichs Automotive als eigenständiges Unternehmen. Das Technologie- und Elektronikunternehmen bie...

March 9, 2026 View Details
Archived São Paulo, , Brazil Hybrid permanent
Customer ServiceProcess MappingRoot Cause AnalysisContinuous ImprovementLean MethodologySix SigmaBusiness Process ModelingData AnalysisData VisualizationAgile Methodologies

A Serasa Experian é a primeira e a maior Datatech do Brasil. Líder em soluções de inteligência para análise de riscos e oportunidades, com foco nas jornadas de crédito, autenticação e prevenção à frau...

March 6, 2026 View Details
Archived Hybrid - Bangalore, India Remote permanent
3+ years industry experiencePython programmingSystem designResilient Update MechanismsFull-stack developmentCross-functional collaborationTechnical deliverySystem reliabilityCode qualityPostgreSQL databases

About the Role At Abnormal Security, we are on a thrilling mission to safeguard the world's largest enterprises against a vast range of relentless email and collaboration application cyber security a...

March 4, 2026 View Details

Interim Customer Journey & Onboarding Expert (m/w/d)

Firmenname für EXPERT-Mitglieder sichtbar

Archived
Customer Journey DesignOnboarding OptimizationProcess AnalysisData-Driven Decision MakingCost ReductionStakeholder CoordinationAgile MethodologiesCRM SystemsCommunication SkillsCustomer Experience Development

Interim Customer Journey & Onboarding Expert is responsible for designing and implementing a seamless customer experience across all touchpoints, analyzing existing processes, and identifying optimiza...

March 4, 2026 View Details
Archived Utah | Hybrid (UT-HQ) Hybrid permanent
Service DesignTrip Assessment ReportingService BlueprintsRouting LogicCustomer ServiceHandoff ManagementAutomation PlatformsAWS Cost OptimizationsCross-Industry Solutions

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit...

March 3, 2026 View Details
Archived Prague, Praha, Hlavní město, Czechia permanent
Quality AssuranceProject CoordinationCommunicationStakeholder ManagementProblem SolvingAnalytical SkillsProcess ImprovementTechnical CuriosityLinguistic QA

Position Summary: TransPerfect is building a specialized branch of our Production team to deliver Customer Journey insights to our enterprise Technology and eCommerce clients. This is a role that wil...

March 3, 2026 View Details

Interim Customer Journey & Onboarding Expert (m/w/d)

Firmenname für EXPERT-Mitglieder sichtbar

Archived
Customer Journey DesignOnboarding OptimizationCustomer ExperienceData-Driven StrategiesProcess ImprovementStakeholder CoordinationAgile MethodologiesCRM SystemsData AnalysisVisualization Tools

Projektbeschreibung Aktuell sind wir auf der Suche nach einem: Interim Customer Journey & Onboarding Expert (m/w/d) Kundendetails Unser Kunde ist ein Dienstleistungsunternehmen. Stellenbeschreibu...

March 3, 2026 View Details
Archived Duluth, GA, United States Hybrid permanent
CRMCustomer JourneyLifecycle JourneysData IntegrationPerformance MonitoringOptimizationCollaborationDocumentationPersonalization RulesAdobe Platforms

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of th...

March 2, 2026 View Details
Archived Düsseldorf (40472), Germany Agency contract
Onboarding OptimizationData AnalysisCustomer Experience DesignConversion Rate OptimizationKPI ReportingAgile MethodologiesCRM SystemsPower BITableauCustomer Journey Planning

A customer journey expert is needed to design and implement a seamless onboarding process for new customers, analyzing existing processes and identifying opportunities for improvement to increase conv...

March 3, 2026 View Details
Archived United States Remote contract
LeadershipAnalyticsCustomer Experience AnalyticsStrategic ThinkingPeople LeadershipCross-functional CollaborationInformation SecurityRisk AssessmentData PrivacyCompliance

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportuniti...

February 27, 2026 View Details
Archived Berlin permanent
Customer AnalyticsGrowth AnalyticsPerformance ManagementSQLSurvey Data ReviewBehavioral AnalyticsBusiness KPIsKPI ScorecardsData IntegrationPricing Strategy Analysis

Welcome at DKB Code Factory…. { { … a_place_to_stay_yourself: } } ; { { … a_place_to_stay_curious: Join DKB Code Factory as a Customer Journey Insights Analyst. In this role, you will build and ow...

February 23, 2026 View Details
Archived Berlin permanent
Customer Journey ManagementCross-Functional CollaborationWorkshop FacilitationQualitative ResearchAutomated JourneysAgile MethodologiesRegulated EnvironmentsCommunication SkillsMoment of Truth IdentificationJourney Ownership

Welcome at DKB Code Factory…. { { … a_place_to_stay_yourself: } } ; { { … a_place_to_stay_curious: Join DKB Code Factory as a Customer Journey Manager. In this role, you will establish and institu...

February 23, 2026 View Details
Archived Remote - United Kingdom (Remote - Ireland) Remote permanent
ReactTypeScriptFrontend ArchitecturePerformance OptimizationState ManagementScalabilityUser ExperienceCode ReviewMentoringTechnical Leadership

Senior Software Engineer (Frontend) Product Area: Customer Journey - Growth Engagement Team: Notifications Platform Location: UK & Ireland The Role We’re looking for a Senior Frontend Software ...

February 10, 2026 View Details
Archived Remote - Ireland Remote permanent
ReactTypeScriptFrontend ArchitecturePerformance OptimizationState ManagementScalabilityUser ExperienceCode ReviewMentorshipTechnical Leadership

Senior Software Engineer (Frontend) Product Area: Customer Journey - Growth Engagement Team: Notifications Platform Location: UK & Ireland The Role We’re looking for a Senior Frontend Software ...

February 10, 2026 View Details
Archived Location not specified Remote
Customer-centric mindsetProblem-solving skillsCommunication and storytelling abilitiesResilienceCollaborationAgile methodologyAnalytical mindsetExcel proficiencyDesign Thinking experience

REQ-10109211 09/02/2026 Customer Journey Madrid, Spanje ING Bank At ING we are looking for a temporary Customer Journey Epert Your role and work environment: We are looking for a talented and enthu...

February 9, 2026 View Details
Archived Chicago, IL permanent
Customer ServiceJourney Map VisualizationCross-Functional CoordinationGap IdentificationTech Savvy

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. ...

February 9, 2026 View Details
Archived Location not specified Remote
Adobe Customer Journey AnalyticsData AnalysisDashboard DesignTag Management SystemsDevOpsAgileIT Risk ComplianceTeam CollaborationTechnical Skills

REQ-10108192 26/01/2026 IT Engineering Madrid, Spanje ING Bank At ING we are looking for Adobe Customer Journey Analytics Engineer Your role and work environment: We are looking for a talented a...

February 9, 2026 View Details
Archived Latin America - Remote Remote permanent
Remote WorkAutonomyCommunicationWell-beingClient RelationshipsFinancial ModelingSick LeaveGlobal Team CollaborationBirthday Day OffAdobe Analytics

Explore the Nortal experience! 🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. 🍃 Say goodbye ...

February 6, 2026 View Details
Archived Watford, England, United Kingdom Hybrid permanent
Customer ServiceCustomer Journey DesignCustomer ExperienceData AnalysisCollaborationStrategic PlanningCreative StorytellingBusiness Case DevelopmentCustomer ResearchTalent Advocacy

We’re ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re...

February 2, 2026 View Details
Archived Toronto, ON, Canada contract
Customer ServiceDigital MarketingCustomer JourneyCross-functional CollaborationStrategic PlanningCampaign OptimizationAnalyticsDigital ChannelsPost-Event SurveysEmerging Trends

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visi...

January 6, 2026 View Details
Archived Abu Dhabi, Abu Dhabi, United Arab Emirates permanent
Event-Driven ArchitectureServerless ComputingCloud-Native DesignEnterprise ArchitectureUser Journey FlowCross-Functional CollaborationBayesian OptimizationBusiness ArchitectureTechnical Standards

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through di...

September 3, 2025 View Details
Archived Villingen-Schwenningen, BW, Germany permanent
Customer ServiceCRM ToolsProduct SupportCommunicationProblem SolvingKnowledge ManagementExcelSAPCommunication Skills

AUMOVIO führt seit dem Spin-off im September 2025 das Geschäft des ehemaligen Continental-Unternehmensbereichs Automotive als eigenständiges Unternehmen. Das Technologie- und Elektronikunternehmen bie...

January 20, 2026 View Details
Archived Canada Remote permanent
LeadershipAICustomer JourneyProduct ManagementTeam CollaborationRoadmap ExecutionScalabilityVisibilityContextInnovationInclusivity

Are you a dynamic product manager with a passion for impacting small businesses? Then Jobber might be the place for you! We’re looking for a Senior Product Manager to be part of our Harbour Foundatio...

January 29, 2026 View Details
Archived San Jose permanent
Customer ServiceTechnical Delivery LeadershipMarketing AutomationCustomer Journey SolutionsAdobe ProductsConsultingIndustry KnowledgeStrategy AlignmentRisk ManagementProduct Development

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional di...

January 29, 2026 View Details
Archived Remote - Ireland (Dublin, Ireland) Remote permanent
Backend EngineeringCloud-Based EnvironmentsJavaKotlinDistributed SystemsSearch ServicesAPIsReliabilityObservabilityPerformance OptimizationSearch RelevanceData Flow

At HubSpot, the Customer Journey Product Line (CJPL) is responsible for how customers discover value across the platform — from their first interaction through long-term success. Our mission is to hel...

January 23, 2026 View Details
Archived Remote - United Kingdom (Dublin, Ireland) Remote permanent
6+ years backend engineeringProficient Java/KotlinDistributed Systems DesignSearch ServicesAPI DesignScalable SystemsReliability & ObservabilitySearch RelevanceData Flow OptimizationMentorship

At HubSpot, the Customer Journey Product Line (CJPL) is responsible for how customers discover value across the platform - from their first interaction through long-term success. Our mission is to hel...

January 23, 2026 View Details