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Remote, US Remote permanent
Customer SuccessOperational ManagementData AnalysisAI IntegrationSegmentationLifecycle ManagementCampaign StrategyLookerHubSpotChurn Detection

About us: Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial service...

April 3, 2026 View Details
United States Remote permanent
Customer ServiceData-Driven Decision MakingOperational OptimizationAI-assisted Decision MakingSalesforce AutomationRoadmap OwnershipEnd-to-End AgencyProcess ImprovementData AnalysisStakeholder Communication

Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by mo...

April 2, 2026 View Details
United States, Remote Remote permanent
Customer ServiceOperations ManagementFinancial TransactionsRegulatory ComplianceTeam LeadershipProcess ImprovementAutomationScalability

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often...

April 2, 2026 View Details
BRASIL, SÃO PAULO; BRASIL,BELO HORIZONTE (São Paulo) permanent
Customer Success OperationsTeam LeadershipProcess OptimizationTechnology Stack ManagementData AnalysisStrategic PlanningInterdepartmental CollaborationFinancial AnalysisCommunication SkillsBusiness Strategy

COMO SEU TRABALHO PODE TRANSFORMAR O MUNDO! Missão da área: O time de Customer Success (CS) da Hotmart é fundamental para garantir que nossos creators e clientes atinjam seus objetivos. E o time de *...

April 1, 2026 View Details
Gurugram, IN (Gurugram) Hybrid permanent
AdTechProgrammatic AdvertisingHeader BiddingAd NetworksCustomer ServiceTechnical TroubleshootingSSP Publisher MonetizationORTB ProtocolSSP Platforms

About the Role PubMatic is adding a new Customer Success Operations Manager to our growing team! In this role, you possess a unique ability to combine ad operations knowledge, technical and creative ...

March 31, 2026 View Details
Mountain View, California, United States permanent
Operations ManagementTeam LeadershipProcess OptimizationData-Driven Decision MakingCustomer ExperienceNPSVoice of the CustomerQuarterly Business ReviewsExecutive ReportingCustomer Success Operations

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

March 30, 2026 View Details
Barcelona, Spain (BCN) permanent
Revenue OperationsGainsightCPQQuotingCustomer SuccessSalesforceExcelReportingChange ManagementMetrics

The Role Do you want to work at a high-growth company where your impact is seen and rewarded? Are you looking for the autonomy to do your best work? We are seeking a Customer Success Operations Anal...

March 27, 2026 View Details
Ottawa, Canada (Ottawa) Hybrid permanent
Dashboard ManagementData-Driven InsightsFull-Stack SolutionsProcess_EngineeringExcelBI ToolsSalesforceGainsightCurious Problem-Solver

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, ...

March 25, 2026 View Details
San Francisco, California, United States (San Francisco, California) permanent
Customer Success OperationsOperational DesignCustomer Lifecycle ManagementCRM SystemsData FrameworksAnalyticsGTM StrategyRetention StrategiesCustomer Data Management

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and profes...

March 25, 2026 View Details
Remote, US Based Remote permanent
Data AnalysisAI IntegrationProcess DesignTool DevelopmentMilestone ForecastingCustomer Health ScoringTerritory PlanningData EngineeringCross-Functional CollaborationPlaybook Operationalization

Company Overview At Eve, we’re redefining what’s possible in legal technology. Our mission is to empower plaintiff law firms with AI-driven solutions that elevate how they operate, serve clients, and...

March 25, 2026 View Details
Mumbai, MH, India permanent
Customer ExperienceDigital AdvertisingAffiliate MarketingAffiliate PlatformsCommunicationOrganizational SkillsDetail-OrientedMicrosoft OfficeWordPress

Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, b...

February 17, 2026 View Details
Barcelona, Spain (BCN) permanent
Revenue OperationsGainsightCPQSalesforceQuotingExcelCustomer SuccessReportingChange ManagementSaaS Metrics

The Role Do you want to work at a high-growth company where your impact is seen and rewarded? Are you looking for the autonomy to do your best work? We are seeking a Customer Success Operations Anal...

March 22, 2026 View Details
United States permanent
Systems OwnershipIntegrationOperationsData-DrivenAI SolutionsClient OutreachWorkflow DesignVoice of CustomerProject Management

As the Customer Success Operations Manager, you will work within the Customer Success team and focus on scale, efficiency, and data driving toward our revenue retention goals. Your mission is to remov...

March 20, 2026 View Details

Customer Success Operations Specialist

Facilities Management Express

United States Remote permanent
Customer SuccessOperationsSustainable Sales StructuresTech StackDashboardsData ManagementKPIsCustomer HealthAutomationRevenue Growth

We are seeking a Customer Success Operations Specialist to bridge the gap between customer-facing strategy and operational execution. This is a high-impact, cross-functional role connecting Customer S...

March 13, 2026 View Details
Colombia Remote permanent
Data IntegrationData IntegrityWorkflow AutomationDashboard CreationFeature AdoptionService Request ManagementPlanHat AdministrationLifecycle CommunicationsSkilljar LeadershipCourse Architecture

At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovat...

March 11, 2026 View Details
Remote (U.S.) (Remote) Remote permanent
Customer SuccessTechnology EcosystemCRM PlatformsAutomationWorkflow DesignPredictive AnalyticsReportingCustomer HealthCross-Functional CollaborationRenewal Forecasting

Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam fa...

March 11, 2026 View Details
Lindon, Utah (Lindon, UT, Hybrid) permanent
Customer ServiceTrainingCurriculum DevelopmentAdult LearningInstructional DesignCourse ManagementAdaptive LearningTraining DeliveryEmployee DevelopmentProcess Training

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often...

March 10, 2026 View Details
Singapore, SG (Singapore) Hybrid permanent
AdTechProgrammatic AdvertisingInventory ManagementMonetizationDigital Media OperationsGAM Ad ServingHeader BiddingORTB ProtocolsRich Media AdsAd Networks

Location: Singapore Work Model: Hybrid (3 days in office / 2 days flexible) At PubMatic, we empower publishers to maximise revenue through cutting‑edge programmatic technology. As a Customer Success ...

March 9, 2026 View Details
United States, Remote (Austin, TX) Remote permanent
Customer ServiceProcess DevelopmentProject ManagementData AnalysisReportingCross-Functional CollaborationTrainingEducation

Our Mission: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buy...

March 9, 2026 View Details
Remote - USA (USA - Remote) Remote permanent
Data AnalysisBusiness StrategyProcess ImprovementCross-functional CollaborationCustomer SatisfactionOperational EfficiencyReportingData Integrity

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud e...

March 5, 2026 View Details
Amsterdam, The Netherlands, Netherlands Remote permanent
HubSpotAutomationWorkflow DesignEmail SequencesCRMData IntegrationReportingProcess OptimizationChurn ManagementCustomer Success

About Eye Security Eye Security is a leading European Cyber-InsureTech company, providing enterprise-grade Managed Detection & Response (MDR) bundled with cyber insurance for SMEs across the Benelux ...

March 2, 2026 View Details
Petach Tiqva, Israel (Israel-Petach Tiqva Hayetzira) Hybrid permanent
Revenue OperationsEnablementProject ManagementProcess DevelopmentClick FunnelSalesforceProcess OptimizationData QualityProcess Improvement

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a r...

February 22, 2026 View Details
London, England, United Kingdom Hybrid permanent
People Operations StrategyAI-driven SolutionsWorkflow OptimizationCustomer HealthRenewals ManagementChurn RiskOnboardingQA Survey ReviewsTechnical TransitionData IntegrityGainsight PlatformCustomer Success Training

Purpose of the role Part of the customer success leadership team, supporting the heads of Customer Success to meet efficiency and service-level targets on key processes including customer health, ren...

February 7, 2026 View Details
Minneapolis, United States (San Francisco - Office) permanent
Customer SuccessOperationsStrategic ProjectsCustomer JourneyCross-functional SkillsPost-Sales OperationsSales CollaborationOperational TeamsRenewalsRenewal Process OptimizationCustomer RetentionCustomer Expansion

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competi...

February 18, 2026 View Details
San Francisco, United States (San Francisco - Office) permanent
Customer ServiceProcess ImprovementStrategic PlanningCross-Functional LeadershipCustomer Journey MappingRenewal ManagementCustomer Health ScoringSystems DevelopmentData AnalyticsMulti-Stakeholder Sales

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competi...

February 18, 2026 View Details
Miami, United States (San Francisco - Office) permanent
Customer ServiceOperations ManagementStrategic PlanningProcess OptimizationCross-functional CollaborationRenewal ManagementCustomer Lifecycle ManagementData AnalyticsSystems DevelopmentSales Operations

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competi...

February 18, 2026 View Details
New York, United States (San Francisco - Office) permanent
Customer SuccessOperationsStrategic ProjectsProcess ImprovementCross-functional CollaborationCustomer JourneyRenewal ManagementCustomer RetentionCustomer ExpansionCustomer Health ScoringData AnalyticsSales Partnership

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competi...

February 18, 2026 View Details
Bengaluru, Karnataka, India permanent
Customer ServiceCRM SystemsData AnalysisRisk ManagementProcess OptimizationImplementation TrackingAI IntegrationRetention Strategies

Founder's Office - Customer Success Operations(CSOps) About Unifize: At Unifize, we’re building the AI-native product suite for regulated manufacturing companies. Our platform is designed to unify Q...

November 20, 2025 View Details
South Jakarta, South Jakarta City, Indonesia Hybrid temporary
Google SheetsMicrosoft ExcelCRMTicketing SystemsCommunicationCustomer ServiceSLAsData AccuracyTime Management

About the Job As a Customer Success Operations Intern at Ajaib, you will be supporting our service reliability, ensuring every critical user concern is tracked and resolved with precision and in a ti...

December 30, 2025 View Details
Tunis permanent
Customer ServiceTicket ManagementCRMDocumentationOn-Call SupportProcess ImprovementSaaS TransformationReportingData EntryFollow the Sun

What you'll do: Do you excel at organization and enjoy helping others? Become a Helpdesk & Customer Success Operations Agent and be the first point of contact for our clients, managing support tickets...

October 21, 2025 View Details
Pune, Maharashtra Hybrid permanent
Customer Journey OrchestrationWorkflow DesignAutomationDashboard CreationData AccuracyStakeholder CollaborationSystem ConfigurationReportingProcess ImprovementAI Implementation

About Onit We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract ...

February 17, 2026 View Details
Reston, VA, United States Remote permanent
Operational SupportData AnalysisRetentionExpansionNet Promoter ScoreSales OrganizationProgram ExecutionBoard-Level CommunicationProcess ImprovementCustomer Success Programs

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analys...

February 10, 2026 View Details
New York City permanent
Customer Success ProgramsStrategic ThinkingOperational RigorCross-Functional CollaborationData AnalyticsRetention StrategyTerritory PlanningRetention ForecastingReporting and AnalyticsPost-Sale Handoff

About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-rea...

February 12, 2026 View Details
United States permanent
User Success MeasurementMetrics AnalysisProcess ImprovementTeam LeadershipStrategic PlanningData-Driven Decision MakingProject ManagementGoogle SuiteExcelCommunication

Director, Customer Success Operations As the Director of Customer Success Operations, you are a business partner to the Customer Success team. You will drive excellence by identifying, developing, im...

February 11, 2026 View Details
New York, Hybrid (New York) Remote permanent
Quality IntelligenceScoring MethodologyRisk SignalsWorkflow DesignAutomationProcess OptimizationCollaborationAI ToolsData-Driven ProcessesPlaybook Development

About the Position: We are looking for a Customer Success Operations Lead to build the foundational systems and workflows that power how Bluefish delivers customer value at scale. This is a 0→1 role ...

February 10, 2026 View Details
US, CA, Santa Clara permanent
Customer Support OperationsProgram ManagementProject ManagementOrganizational ChangeCommunication PlanningProcess OptimizationRisk ManagementCross-functional CollaborationData FluencyStrategic Problem Solving

We are seeking a highly organized, execution-focused Customer Success Operations (CSOps) Program Manager to drive the global deployment of scaled customer and partner engagement workflows and initiati...

February 10, 2026 View Details
São Paulo Hybrid contract
Enterprise B2B Customer SuccessRevenue OperationsPlanhatCRM IntegrationData QualityHealth ScoresAI TestingDashboard DesignOperational Forecasting

BPOD Latam is looking for a Customer Success Operations to join our team in São Paulo, brazil.  Mission  The Customer Success Operations (CS Ops) role is responsible for designing, operating, and co...

February 9, 2026 View Details
Boston, MA (Foundry) permanent
Customer Success EnablementProcess OptimizationTeam LeadershipSystems ManagementFinancial ReconciliationCross-Functional CollaborationFinancial ForecastingProcess StandardizationCustomer Experience

Company Summary Foundry is a global digital media company specializing in technology marketing solutions. Formerly IDG Communications, Foundry leverages proprietary data, premium content, and martech...

January 13, 2026 View Details
Remote - Canada (FreeWill) Remote permanent
Customer ServiceProcess ImprovementOnboardingStakeholder ManagementProject ManagementCross-Functional CollaborationDigital Partnerships

FreeWill is an award-winning, social-good startup that has partnered with 2,400+ nonprofits who support our mission while generating $13B in gift commitments for nonprofits since we were founded in 20...

January 28, 2026 View Details
Remote (Remote - US and Canada) Remote permanent
Customer SuccessSalesforceData InfrastructureAnalyticsReportingDashboardMetricsCross-functional CollaborationProcess OptimizationStrategic Thinking

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the c...

February 5, 2026 View Details
New York, US (North America) Hybrid permanent
LeadershipTeam DevelopmentStrategic AlignmentRevenue ContributionOperational ExcellenceProcess Improvement

About the Role: PubMatic is seeking a Director of Customer Success Operations Management (CSOM) to lead operational strategy and execution for our Connected TV (CTV) supply business. This leader will...

January 7, 2026 View Details
Gurugram, IN (Gurugram) Hybrid permanent
Customer ServiceAd TechnologyImplementationReportingExcelData AnalysisSalesforceJIRAZendeskGenAI Tools

Department: Client Operations About the Role Your role as a Customer Success Operations Manager is to provide support in the day-to-day management of publisher clients, delivering world-class custom...

January 7, 2026 View Details
Gurugram, IN (Gurugram) Hybrid permanent
Fluent in Japanese and EnglishTechnical SupportCommunicationData AnalysisProblem SolvingCustomer FocusAdtech KnowledgeExcel ProficiencyAI ToolsContinuous Learning

About the Role This role sits at the intersection of Ad Operations, Publisher Monetization, data, and technology, and is critical to achieving our clients’ goals and requires strong fluency in Japane...

January 22, 2026 View Details
Remote - USA (USA - Remote) Remote permanent
Customer ServiceData IntegritySalesforceReportingProcess ImprovementStrategic ProjectsCross-functional CollaborationTeam LeadershipCustomer SatisfactionRevenue Growth

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud e...

January 23, 2026 View Details
Canada (Remote) Remote permanent
Strategic PlanningExecutionProcess OptimizationCustomer SatisfactionRetentionUpsell OpportunitiesTeam EfficiencyCustomer ExperienceForecastingData ModelingAnalytics

About Versapay 🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, ...

January 30, 2026 View Details
United States (Remote) Remote permanent
Strategic PlanningExecutionCustomer SatisfactionRetentionUpsell OpportunitiesTeam EfficiencyCustomer ExperienceForecastingAnalytics

About Versapay 🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, ...

January 30, 2026 View Details
Vancouver, British Columbia Hybrid permanent
JavaPythonAPISQLReactJavaScriptTeamsGoRust

Who We’re Looking For At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and beli...

January 30, 2026 View Details
Palo Alto, CA (Palo Alto, CA HQ Office) permanent
Strategic VisionOperational ExpertiseAdvanced ReportingCross-Functional CollaborationIndustry TrendsCustomer FeedbackRenewal Process ManagementProcess OptimizationCustomer RelationshipsRevenue ForecastingChurn ReductionKPIs Definition

Director, Renewals and Customer Success Operations Location: Palo Alto, CA. US Role overview: As the Operations Director for Renewal and Customer Success function, you will be pivotal in maximizing...

January 28, 2026 View Details
Canada Remote permanent
Customer Success OperationsWorkflow OptimizationAI-driven ImprovementsData HygieneDashboard DevelopmentForecastingRenewal ForecastingChurn ModelingData PipelinesReporting

We’re hiring a Customer Success Operations Manager to continue building the operational engine that powers our CS, Launch, and Support teams. This role is critical to how we scale: your systems, workf...

January 15, 2026 View Details
San Francisco, California, United States permanent
SalesforceAnalyticalData-DrivenCustomer SuccessGTM OperationsStartup CultureAutonomyHigh OwnershipFast IterationData Culture

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers...

December 8, 2025 View Details