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Director, Customer Advocacy

Dell Technologies

Hopkinton, Massachusetts, United States permanent
Customer ServiceStrategic LeadershipData-Driven InsightsExecutive CommunicationCross-Functional CollaborationCustomer Experience StrategyTeam DevelopmentPerformance ReportingBusiness AcumenInformed Decision-Making

Director, Customer Advocacy Our customers deserve to be championed. After all, everything Dell Technologies does is designed to drive their progress. Customer Advocacy is all about giving the custome...

April 6, 2026 View Details
In-Office (Singapore) permanent
Customer ServiceCommunicationSalesAccount ManagementMarketingContent CreationCollaborationProject ManagementData ManagementCustomer Engagement

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties ...

April 1, 2026 View Details
In-Office (Austin, TX, San Francisco, CA) permanent
Customer ServiceCommunicationCollaborationProject ManagementContent CreationData TrackingSales SupportBrand Management

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties ...

March 31, 2026 View Details
3 Locations permanent
Customer ServiceEmpathyCommunicationProblem SolvingModifyEducationDocumentationFinancial KnowledgeCustomer Advocacy

Sr. Specialist, Customer Advocacy and Resources Education Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evol...

March 30, 2026 View Details
Remote Remote permanent
Customer AdvocacyCustomer StoriesCase StudiesCustomer Advisory BoardAwards ManagementCustomer SpeakersRegional EventsProduct StrategyGTM MotionProof Points

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help ...

March 23, 2026 View Details
United States Remote permanent
Customer AdvocacyCreative StorytellingRelationship BuildingBranded Content CreationCustomer SuccessSales EnablementData TrackingProgram ManagementStrategic Advocacy Programs

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use...

March 23, 2026 View Details
Remote Canada Remote permanent
Customer ServiceCommunicationWritingDetail-OrientedEmpathyProblem-SolvingCross-Functional CollaborationProcess ImprovementProduct ExpertiseRegulatory Knowledge

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Customer Advocacy...

March 18, 2026 View Details
United States (United States - Remote) permanent
Customer ServiceReference ManagementCustomer StorytellingCase Study DevelopmentTechnical RevenueRecruitmentCross-Functional CollaborationAdvocacy Strategy

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platfor...

March 17, 2026 View Details
Remote Remote permanent
Customer ServiceComplaint ResolutionInvestigationDe-escalation TechniquesRelationship ManagementData AnalysisProcess ImprovementRegulatory ComplianceCustomer AdvocacyEscalation Response

COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committe...

March 9, 2026 View Details
Archived Addison, TX (Hybrid); Bellevue, WA (Hybrid); Durham, NC (Hybrid); Emeryville, CA (Hybrid); Reston, VA (Hybrid) (Emeryville, CA Office) Hybrid permanent
Customer ServiceCommunicationRelationship ManagementProgram ManagementInnovationStrategic PlanningCross-functional CollaborationData AnalysisPublic SpeakingCommunity Building

The Basics: Do you love connecting with customers, understanding what matters most to them, and running programs that amplify their voices? As Manager, Customer Advocacy, you will play a pivotal role...

March 10, 2026 View Details
Archived US - Remote Remote permanent
Customer ServiceRelationship BuildingProgram LeadershipStrategic StorytellingContent StrategyCustomer Advisory BoardCross-Functional CoordinationGo-to-Market ProcessesMember AdvocacyBusiness Impact Measurement

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leadi...

March 4, 2026 View Details
Archived Sunnyvale, California, United States permanent
Customer ServiceCommunicationStrategic StorytellingCase StudiesTestimonialsReference ProgramsWebinarsEventsContent DevelopmentThird-Party Reviews

Onwards Together! Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security G...

March 3, 2026 View Details
Archived Remote - United States Remote permanent
Customer ServiceStrategic Account ManagementReference ManagementCustomer StorytellingTechnical Working GroupsCustomer Advisory BoardProduct RoadmapGTM ExecutionThought Leadership

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along t...

February 26, 2026 View Details
Archived Texas, United States (United States) Hybrid permanent
Customer ServiceCommunicationRelationship ManagementStorytellingContent CreationChannel ManagementSales CollaborationBrand AdvocacyData layer awarenessUpsell Retention

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is buil...

February 19, 2026 View Details
Archived Illinois, United States (United States) Hybrid permanent
Customer ServiceCommunicationRelationship ManagementStorytellingContent CreationCross-functional CollaborationSales EnablementEvent ManagementExecutive Relationship Building

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is buil...

February 19, 2026 View Details
Archived Ontario, Canada (United States) Hybrid permanent
Customer ServiceCommunicationRelationship ManagementStorytellingContent CreationCross-functional Collaboration

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is buil...

February 19, 2026 View Details
Archived Colorado, United States (United States) Hybrid permanent
Customer ServiceRelationship ManagementAdvocacyStorytellingContent CreationChannel ManagementSales CollaborationTrainingUpsellRetention

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is buil...

February 19, 2026 View Details
Archived Colombia Remote permanent
Customer SuccessOnboardingAdoptionUpsellCross-sellNegotiationRenewalsCustomer AdvocacyAnalytical SkillsExpansion Deals

Are you a confident communicator who thrives at the crossroads of customer success and sales? At Keycafe, we’re looking for a Customer Success Coordinator who can build lasting relationships with our...

October 15, 2025 View Details
Archived Australia Remote permanent
Customer ServiceContent CreationStorytellingProduct KnowledgeSales EnablementData AnalysisDatabase ManagementCommunicationReportingSales Awareness

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI P...

February 18, 2026 View Details
Archived 2 Locations Hybrid permanent
Program ManagementAgileCustomer ServiceExecutive CommunicationsResearchExecutive BriefingsSales CollaborationCRM SystemsTime Zone ManagementCommunication

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Det...

February 17, 2026 View Details
Archived Toronto, Ontario, Canada (Canada - Remote ) permanent
Customer ServiceReference ManagementTool OptimizationStakeholder EngagementProgram ManagementPerformance TrackingCross-Functional CollaborationMarketing StrategySales EnablementCustomer Loyalty

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

February 17, 2026 View Details
Archived Toronto, Canada (Canada - Remote ) permanent
Customer ServiceRelationship BuildingReference ManagementEquity Program ManagementSales CollaborationCustomer EngagementRetention StrategiesBrand LoyaltyReferenceEdge Tool Management

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

February 17, 2026 View Details
Archived Toronto, Canada (Canada - Remote ) permanent
Customer ServiceReference ManagementTool OptimizationCustomer EngagementRetentionBrand LoyaltyStorytellingMarketingSales

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

February 17, 2026 View Details
Archived United States Remote permanent
Customer ServiceRelationship BuildingStrategic Program DesignCreative StorytellingReference ManagementContent DevelopmentCross-Functional CollaborationData TrackingValue MeasurementCustomer Advocacy

About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher foreca...

February 16, 2026 View Details
Archived Durham, NC (Hybrid) (Emeryville, CA Office) Hybrid permanent
Customer ServiceRelationship ManagementAdvocacyInnovationCross-functional CollaborationProgram ManagementCustomer SuccessCommunity BuildingEvent ManagementReference Program

The Basics: Do you love connecting with customers, understanding what matters most to them, and running programs that amplify their voices? As Manager, Customer Advocacy, you will play a pivotal role...

February 11, 2026 View Details
Archived Bellevue, WA (Hybrid) (Emeryville, CA Office) Hybrid permanent
Customer ServiceRelationship BuildingStorytellingAdvocacy ProgramsCross-Functional CollaborationProject ManagementReference Program ManagementIncentive DesignCommunity Engagement

The Basics: Do you love connecting with customers, understanding what matters most to them, and running programs that amplify their voices? As Manager, Customer Advocacy, you will play a pivotal role...

February 11, 2026 View Details
Archived Addison, TX (Hybrid) (Emeryville, CA Office) Hybrid permanent
Customer ServiceCommunicationRelationship ManagementInnovationStrategic PlanningCross-Functional CollaborationProgram ManagementData AnalysisCommunity BuildingBrand Advocacy

The Basics: Do you love connecting with customers, understanding what matters most to them, and running programs that amplify their voices? As Manager, Customer Advocacy, you will play a pivotal role...

February 11, 2026 View Details
Archived Reston, VA (Hybrid) (Emeryville, CA Office) Hybrid permanent
Customer ServiceAdvocacyRelationship ManagementProgram ManagementCross-functional CollaborationInnovationIncentive DesignReference ManagementData AnalysisCommunication

The Basics: Do you love connecting with customers, understanding what matters most to them, and running programs that amplify their voices? As Manager, Customer Advocacy, you will play a pivotal role...

February 11, 2026 View Details
Archived Remote - USA (Remote - United States of America) Remote permanent
Customer ServiceCRM ToolsLookerAICustomer AdvocacyStorytellingCross-functional CollaborationUse-Case VerificationAnalytical StorytellingRecruitment

POS-31794 About This Role At HubSpot, our customers are at the core of everything we do. Their voices shape our products, inspire our prospects, and help other businesses grow better. As our upmarke...

February 6, 2026 View Details
Archived Santa Clara, CALIFORNIA, United States Hybrid permanent
Customer ServiceStrategic PlanningFramework DevelopmentResource ManagementInnovationCustomer EngagementTraining DevelopmentInnovation Advocacy

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

December 29, 2025 View Details
Archived Santa Clara, CALIFORNIA, United States Hybrid permanent
Strategy ExecutionFramework DevelopmentCapability BuildingSales Enablement Resource DevelopmentInnovationCustomer AdvocacyExecutionLeadership

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market le...

January 15, 2026 View Details
Archived Canada - remote (Canada - Remote) Remote permanent
Customer ServiceStorytellingCustomer InterviewsContent CreationReview ManagementAI ToolsCollaborationData AnalysisMarketingSales Enablement

ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its unmatched simplicity. It offers the simplest, most reliable, and most affordable way ...

January 28, 2026 View Details
Archived Toronto, Canada (Canada - Remote ) permanent
Customer ServicePublic Sector AdvocacyReference Program ManagementTool OwnershipCross-functional CollaborationData AnalysisSales SupportMarketing AlignmentCustomer RetentionLoyalty Program Awareness

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

February 2, 2026 View Details
Archived Toronto, Canada (Canada - Remote ) permanent
Customer AdvocacyMarketingProgram ManagementShelf ManagementCustomer EngagementRetentionLoyalty Program AwarenessSales CollaborationTool OptimizationCross-Functional Coordination

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

February 2, 2026 View Details
Archived Toronto, Ontario, Canada (Canada - Remote ) permanent
Customer ServiceShelf ManagementTool OptimizationData TrackingCross-functional CollaborationSales EnablementMarketing Strategy

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

February 2, 2026 View Details
Archived New York City, New York, United States (Denver) Remote permanent
Customer AdvocacyCustomer RelationshipsAdvocate ManagementReference ProgramsScalable Advocacy ModelsAI and AutomationCustomer StoriesCustomer ExperienceSystems OrientationCross-Functional Collaboration

About the opportunity The Customer Advocacy Manager builds and activates Contentful’s customer advocate ecosystem. This role focuses on establishing and managing strong customer relationships, identi...

February 3, 2026 View Details
Archived Denver, Colorado, United States (Denver) Remote permanent
Customer AdvocacyAIAutomationCustomer RelationshipsReference ProgramsScalable Advocacy ModelsCustomer StoriesAI-Powered ToolsSystems-OrientedCross-Functional Collaboration

About the opportunity The Customer Advocacy Manager builds and activates Contentful’s customer advocate ecosystem. This role focuses on establishing and managing strong customer relationships, identi...

February 3, 2026 View Details
Archived Toronto, Canada (Canada - Remote ) permanent
Customer ServiceReference ManagementTool OwnershipMetrics TrackingCross-functional CollaborationMarketing StrategySales AlignmentCustomer Engagement

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

January 29, 2026 View Details
Archived Toronto, Ontario, Canada (Canada - Remote ) permanent
Customer ServiceRelationship ManagementReference ManagementCRM ToolsSales Enablement

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

January 29, 2026 View Details
Archived Toronto, Canada (Canada - Remote ) permanent
Customer AdvocacyMarketingProgram ManagementReference ManagementTool OwnershipEngagementRetentionBrand LoyaltySales RelationshipCross-Functional Collaboration

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leade...

January 29, 2026 View Details
Archived Montreal (Province of Quebec, Canada) (Montreal | Montréal) Hybrid permanent
StorytellingCustomer AdvocacyContent CreationData AnalysisCommunicationProject Management

Do you love storytelling and believe the most powerful marketing comes from real customer voices? Are you curious, creative, and excited to learn how customer stories shape brand trust and business g...

January 30, 2026 View Details
Archived Chicago, Illinois, United States (Boston) Remote permanent
Customer ServiceRelationship BuildingContent CreationCase Study DevelopmentVideo ProductionAward ProgramsBrand AdvocacyCustomer Advisory BoardSocial Media MarketingSales Enablement

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyda...

January 13, 2026 View Details
Archived Los Angeles, California, United States (Boston) Remote permanent
Customer ServiceRelationship BuildingStorytellingCase Study CreationExperience with video productionAward ProgramsBrand AdvocacySales EnablementContent StrategyCross-Functional Collaboration

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyda...

January 15, 2026 View Details
Archived Boston, MA (Boston) Remote permanent
Customer ServiceStorytellingContent CreationVideo ProductionAward ProgramsCase StudiesTestimonialsCustomer Advisory BoardBrand CollaborationGo-to-Market Strategy

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyda...

January 13, 2026 View Details
Archived New York, New York, United States (Boston) Remote permanent
Customer ServiceRelationship ManagementContent CreationVideo ProductionAward SubmissionsCustomer Advisory BoardBrand CollaborationSales EnablementStorytellingGo-to-Market Strategy

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyda...

January 15, 2026 View Details
Archived Canada Remote permanent
Customer ServiceTechnical WritingStorytellingProduct MarketingContent DevelopmentCustomer InterviewsCase StudiesVideo ProductionROI MessagingProject Management

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI P...

January 21, 2026 View Details
Archived Remote- USA (Boston, Massachusetts, USA) Remote permanent
Customer ServiceStorytellingContent DevelopmentCross-functional CollaborationSales PartnershipGo-to-Market SupportCustomer Proof StrategyStorytelling for EventsAI Adoption

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We’re seekin...

January 30, 2026 View Details
Archived San Francisco, California, United States Remote permanent
Customer ServiceStorytellingInnovationSystems DesignCreative ExperimentationCommunity BuildingCase Study StrategyNarrative DevelopmentFormat DevelopmentTalent Acquisition

Hi, I’m Anum, Head of Content & U.S. Community here at Ashby. I joined Ashby in 2023 to build a content organization that looks very different from the traditional service desk many companies mistake ...

December 30, 2025 View Details
Archived United States Remote permanent
Customer ServiceCommunicationStorytellingRelationship BuildingMarketingCustomer AdvocacyData-Driven ApproachContract Lifecycle ManagementTeam Leadership

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveragi...

January 8, 2026 View Details
Archived San Francisco, California , USA permanent
Customer ServiceAdvocacyFounder RelationsCommunity BuildingStorytellingReferralsCross-Functional CollaborationProgram Management

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove...

December 3, 2025 View Details