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Bengaluru Millenia permanent
Data AnalyticsData SolutionsAdvanced TechnologiesProcess MiningAutomation SolutionsAutomate data processesRobotic Process AutomationAI Design WorkflowsCustomer ServicePresales Engagement

Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics engineering focus...

April 7, 2026 View Details
Remote job permanent
Epic CertificationFHIRAPIsCX StrategyContact Center SolutionsAI IntegrationComplianceData InteroperabilityStrategic AdvisoryHealthcare Integration

Engagement Type: Contract, Advisory/ Consultant (Part-time) Duration: 6–8 weeks initial engagement, with strong potential for extension Commitment: ~3–5 days total during discovery and strategy phase ...

April 7, 2026 View Details

Contact Center Team Leader

Tamkeen Technologies

Riyadh, Riyadh Province, Saudi Arabia permanent
LeadershipCommunicationCustomer ServicePerformance ManagementProblem SolvingTrainingProcess ImprovementReportingTeam MotivationCollaboration

Tamkeen Technologies is on the lookout for an experienced and motivated Contact Center Team Leader to oversee our contact center operations and lead a team of customer service representatives. In this...

April 6, 2026 View Details

Contact Center Deputy Manager

Aambience Services

Tavros, Attica, Greece permanent
Customer ServicePerformance MonitoringOperational CoordinationPeople ManagementContinuous ImprovementFinancial AnalysisClient Relationship ManagementProcess ImprovementTeam LeadershipEscalation Handling

About Aambience Services Aambience Services is an innovative company, providing workflow automation solutions and information technology services. What makes us different is our strong desire to chal...

April 3, 2026 View Details
Bengaluru, Karnataka, India Hybrid permanent
Business AnalysisContact Center WorkflowsMicrosoft DynamicsCustomer JourneysElectrical Contact MethodsOn-Call ProcessesCommunicationStakeholder ManagementDocumentationRequirement WorkshopsGap AnalysisProcess Mapping

We are looking for an experienced Business Analyst with strong exposure to Contact Center projects and a solid understanding of Microsoft Dynamics. The ideal candidate will work closely with business ...

April 3, 2026 View Details
Not specified contract
Contact Center WorkflowsCustomer DiscoveryAWSAmazon ConnectCloud-Native SolutionsContact Center DesignSolution SpecificationTechnical CollaborationData Science

This position is open to candidates based in Mexico and India only. Applications from outside Mexico or India will not be considered. Summary Avahi is an AWS Premier Tier Services Partner that build...

April 2, 2026 View Details

Call/Contact Center IT Analyst

TalkNMoreCommunications

Archived Kos, , Greece permanent
IT AnalystProblem ResolutionAnalysisDesignImplementationTechnology AssessmentClient RelationshipService Delivery

TalkNMore Communications Ltd (aka 24-7ContactCenter.com) is a Next Generation Multimedia Contact Center located in Kos Island, Greece. We provide call center & BPO services customized to fit the needs...

August 30, 2012 View Details

Call/Contact Center - Data Entry Rep

TalkNMoreCommunications

Archived Kos, , Greece permanent
Customer ServiceCommunication SkillsComputer SkillsAttention to DetailProduct KnowledgeSales SkillsTime ManagementProblem SolvingIndependent WorkTeam Collaboration

TalkNMore Communications Ltd (aka 24-7ContactCenter.com) is a Next Generation Multimedia Contact Center located in Kos Island, Greece. We provide call center & BPO services customized to fit the needs...

January 18, 2014 View Details
Sofia, Sofia-Capital, Bulgaria Hybrid permanent
EnglishDanishCustomer ServiceResponsible GamblingAMLSafer GamblingData PrivacyCustomer Security AssuranceAnalytical SkillsCommunication SkillsDetail OrientedProblem Gambling

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips ...

April 1, 2026 View Details
Vienna, Vienna, Austria Hybrid permanent
Customer ServiceEnglishDanishResponsible GamblingRisk AnalysisData PrivacyCommunicationProblem SolvingAnalytical SkillsAttention to Detail

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips ...

April 1, 2026 View Details
Ciudad de México, México, Mexico permanent
Customer ServiceTicketing SystemsFinancial ProcessesAnalytical SkillsCommunicationFraud PreventionInternal Collaboration

Acerca de NOVACARD Somos una empresa mexicana en crecimiento acelerado, enfocada en crear soluciones financieras simples, accesibles y responsables para nuestros clientes. Operamos en un entorno diná...

April 1, 2026 View Details
Gurugram 8 B permanent
Contact Center DesignChatbotsVoicebotsReal-Time AccessSpeech ProcessingReportingSolution DesignBusiness RequirementsValue Propositions

Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in data and analytics engineering focus on l...

April 1, 2026 View Details
Manila, Manila, Philippines (PH - HQ - Manila) Hybrid permanent
Quality ControlCustomer ServiceEmpathyAnalytical SkillsReporting SkillsCommunication SkillsData AnalysisProcess ImprovementTraining DesignCollaboration

About Eucalyptus We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better lon...

April 1, 2026 View Details
Pune, Maharashtra, India Hybrid permanent
MS Dynamics CRM testingContact Center DesignIVR testingCall RoutingCTISIPReAct agentsCyaraEmpirix HammerAutomation testingRegression testingLoad testing

We are looking for an experienced Software Engineer with strong expertise in MS Dynamics, Contact Center application testing, and hands‑on experience with Cyara and Empirix Hammer tools. The ideal can...

April 1, 2026 View Details
Baghdad, Baghdad Governorate, Iraq permanent
Customer ServiceTechnical SupportTroubleshootingCommunicationTime ManagementProblem SolvingDocumentationKnowledge ManagementUpsellingSLA Compliance

• Provide rapid response to queries from customers pertaining services/offers questions. • Attend to calls routed from call center while ensuring achievement of customer service targets in terms of re...

October 21, 2025 View Details
Englewood, Colorado permanent
AI StrategyAutomation StrategyDynamics D365Microsoft Power PlatformConversational AIChatbot DevelopmentAutomationCustomer ExperienceOperational EfficiencyDigital Contact Center Strategy

Digital Contact Center Transformation Architect - (Onsite – Atlanta, GA) Contract or Full Time We are looking for a senior, hands-on Digital Contact Center Transformation Architect to own the techni...

March 31, 2026 View Details
Mexico City, Mexico permanent
Business AdministrationCommunicationCustomer ServiceLeadershipProblem SolvingProcess ImprovementWorkforce ManagementBilingual

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

March 31, 2026 View Details
Austin, TX Remote permanent
Google Cloud PlatformDialogflow CXVertex AIGeminiPythonNode.jsJavaConversational DesignCloud FunctionsCloud RunSpeech-to-Text

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where...

March 30, 2026 View Details

Contact Center Team Leader

MSXInternational

Sant Just Desvern, CT, Spain Hybrid permanent
English ProficiencyTeam LeadershipCustomer ServicePerformance ManagementKPI TrackingShift SchedulingProblem SolvingCommunication SkillsMotivationHybrid Work

At MSX International, a North American multinational and leading consultancy for the automotive industry, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innova...

March 27, 2026 View Details
Istanbul / Maslak Hybrid permanent
Customer ServiceKPI ManagementData AnalysisRPAAIContact Center OperationsProject ManagementSix SigmaDesign Thinking

About the Team Trendyol Express is the next-generation, global delivery platform that prioritizes customers, leveraging cutting-edge technology, flexible operational infrastructure, and a dedicated, s...

March 27, 2026 View Details
Ciudad de México, México, Mexico permanent
Data AnalysisExcelCRMTicketing PlatformsCloudFinancial ComplianceCustomer ServiceTeam LeadershipProblem Solving

Acerca de NOVACARD Somos una empresa mexicana en crecimiento acelerado, enfocada en crear soluciones financieras simples, accesibles y responsables para nuestros clientes. Operamos en un entorno diná...

March 27, 2026 View Details
Bogotá, Bogota, Colombia Remote permanent
JavaSpring BootMicroservicesREST APIsSOAP APIsCloud ComputingAWSAzureKubernetesDockerAgile Methodologies

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

March 26, 2026 View Details
Santiago, Santiago Metropolitan Region, Chile Remote permanent
JavaSpring BootMicroservicesRESTSOAPDockerKubernetesAWSMySQL

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

March 26, 2026 View Details
Buenos Aires, Buenos Aires, Argentina Remote permanent
JavaSpring BootMicroservicesRESTSOAP APIsDockerKubernetesAWSMySQL

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

March 26, 2026 View Details
Lima, Callao Region, Peru Remote permanent
CloudJavaCI/CDAzureAgileKubernetesScrumAWSAPIRESTGitDockerSQLSpringAngularJenkinsOracleSpring BootTeamsGCPSecurityMySQLHelm

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so...

March 26, 2026 View Details
Mexico City, CDMX, Mexico Remote permanent
JavaSpring BootRESTful APIsMicroservicesDockerKubernetesPostgreSQLSQL ServerInformixVaadinThymeleafBootstrap

Sutherland is a global digital transformation company that delivers exceptional experiences for leading brands worldwide. With core expertise in Artificial Intelligence, Automation, Cloud Engineering,...

March 25, 2026 View Details
Johannesburg, Gauteng, South Africa permanent
Customer ServiceCRM SystemsHubSpotTeam LeadershipSales OperationsUpsellingCross-sellingData AnalysisSales MetricsCollaboration

Our client is looking for a Team Leader to guide their sales support team and optimise HubSpot CRM to ensure every lead is handled with consistency, speed, and care. This includes assessing whether th...

March 25, 2026 View Details
Bangkok, Bangkok, Thailand permanent
Customer ServiceCommunicationLeadershipPeople ManagementConflict ResolutionAnalytical SkillsCRM SystemsWorkforce ManagementQuality AssuranceCRM

Requirement: Flexible on weekends and Public Holiday when team support needed. The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vi...

March 12, 2026 View Details
Minneapolis, MN (Irvine) Remote permanent
ConsultativeRelationship BuildingTechnical ExpertiseCommunication SkillsClient InteractionPre-Sales EngagementDelivery EnablementProduct DeliveryTechnology SolutionsTechnical Explanation

Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, w...

March 23, 2026 View Details
Lisbon, Portugal Hybrid permanent
Customer ServiceCommunicationActive ListeningNegotiationOrganizationTime ManagementMicrosoft SuiteExcel

A Younited é uma das fintech de maior crescimento na Europa. Desde 2011, expandimos a nossa presença em França, Itália, Espanha e Portugal, destacando‑nos como a única plataforma digital de crédito ao...

March 23, 2026 View Details
Phoenix, AZ, United States permanent
Cisco UCCEUCCXICMVXMLCCNACVP3DICCPSCross platform integration

Bravens Inc Kindly note that we need people with Cisco UCCE, CVP and ICM skills for Phoenix only.   This will be a scrum team where everyone is expected to be physically present at Client facility.  ...

November 20, 2015 View Details
Bogota, , Colombia permanent
JavaSpring BootMicroservicesRESTful APIsVaadinThymeleafBootstrapHTML5DockerKubernetesPostgreSQLSQL Server

Sutherland is a global digital transformation company that delivers exceptional experiences for leading brands worldwide. With core expertise in Artificial Intelligence, Automation, Cloud Engineering,...

March 18, 2026 View Details
Pittsford, //NY, United States Remote permanent
Disaster Recovery PlanningBusiness Requirements TranslationVendor GovernanceTechnical leadership and governancePlatform ModernizationCisco Contact Center ArchitectureUCCE Platform ExpertiseHigh Availability DesignTechnical Standards DefinitionDigital-to-voice Convergence

About Sutherland:  Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We wor...

March 18, 2026 View Details
United States - Remote (United States - Studios) Remote permanent
CommunicationCustomer ServiceTeam LeadershipPerformance ManagementBrand ManagementTechnical Problem SolvingCross-Functional CollaborationCultural Development

WeightWatchers is a global digital health company. WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For si...

March 18, 2026 View Details
Remote (Remote - IL) Remote permanent
Care Team Operations ManagementQuality AssuranceWorkforce ManagementVendor Management

Job Title: Vice President, Customer Care & Contact Center Shared Services Location: Remote Position Summary The Vice President, Customer Care & Contact Center Shared Services will lead cust...

March 17, 2026 View Details
Mumbai Shivaji Park permanent
Clinical Stakeholder EngagementChatbotsProcess MiningAutomation SolutionsRobotic Process AutomationContact Center TransformationVoicebotsCore.AiIntelligent Process Automation

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics engineering fo...

March 17, 2026 View Details
Not specified permanent
Software EngineeringCloud PlatformsIVRACDCRM IntegrationAPI DevelopmentFIFO MethodsMentoringCertifications

Senior Software Engineer – CXone – Cloud Contact Center  Location: Remote - USA Travel: up to 10% Position Type: Fulltime   Eventus/Navixus was named the 2024 winner of the Top Certified Implemen...

March 16, 2026 View Details
Pune, India permanent
Customer ServiceCommunicationAnalyticalProblem SolvingMulti-taskingEnglish ProficiencyLocal Language ProficiencyInternal Compliance Awareness

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pros...

March 16, 2026 View Details
Archived Bonn, Germany Remote Freelance
VoIPSIPRedHatDebianInstallationIntegrationFehleranalyseJavaScriptPythonContact-Center-UmfeldLinux-Praxis

Design and implement contact center solutions, including technical setup, configuration, testing, and troubleshooting, with a focus on automation and scripting with JavaScrip....

March 14, 2026 View Details

Contact Center Advisor

Confidential

Not specified permanent
Customer ServiceSpanishProduct KnowledgeProblem SolvingCross-SellingLoan ProcessingWire TransfersOFAC CompliancePerformance MetricsHome Banking

We are currently seeking a Full Time Contact Center Advisor to join our team.  The role of the Contact Center Advisor is to assist members with their Credit Union needs over the phone and explaining p...

March 13, 2026 View Details
Stuttgart, Germany Remote Freelance
Dynamics365Product OwnerCustomer ServiceCase ManagementContact CenterAgile MethodologyAgileBacklogsUser StoriesCommunicationRemote Work

Dynamics 365 Product Owner (m/w/d) - Customer Service, Case Management & Contact Center for a leading German customer service provider, requiring expertise in Dynamics 365 Product Owner and customer s...

March 11, 2026 View Details
Kraków, Województwo małopolskie, Poland Remote permanent
Contact center development solutionsCloud PlatformsGenesysIVRAutomationOmni-channelCRM IntegrationKPI AnalysisAlfavox

Jak pewnie wiesz, w InPost bardzo dużo się dzieje! Głównym corem naszej działalności są urządzenia Paczkomat, które od lat produkujemy i projektujemy we własnym zakresie. Dodatkowo, stale rozwijamy na...

March 11, 2026 View Details

Contact Center Specialist

EROSTechnologiesInc

Dallas, TX, United States contract
Customer ServiceCommunicationProblem SolvingIT SupportTechnical SkillsCall HandlingCRM Systems

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-s...

September 2, 2016 View Details

Contact Center Specialist

EROSTechnologiesInc

Dallas, TX, United States contract
Customer ServiceCommunicationProblem SolvingTechnical SupportCall HandlingConflict ResolutionData Entry

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-s...

September 2, 2016 View Details
Makati City, Metro Manila, Philippines permanent
Critical thinkingProblem-solvingSelf-motivatedGoal-orientedExcellent communication skillsWritten communicationVerbal communicationInterpersonal communicationPhone etiquetteCustomer service

The Contact Center Associate will take inbound and make outbound calls regarding specified requests, common questions and pursue one call resolution for health share members and providers. The Contact...

March 10, 2026 View Details
Bangkok, Bangkok, Thailand permanent
Customer ServiceCRM SystemsWorkforce ManagementLeadershipPerformance ManagementQuality AssuranceConflict ResolutionProcess ImprovementComplianceCRMKPIsWorkforce Planning

Requirement: Flexible on weekends and Public Holiday when team support needed. The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vi...

March 10, 2026 View Details

Contact Center/Customer Service Inbound

PartneredStaffing-KellyServices

Largo, FL, United States contract
BilingualFlexible ScheduleCall Center ExperienceCustomer ServiceCommunication SkillsProblem SolvingMap ReadingPositive AttitudeMicrosoft Office

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their bu...

August 19, 2016 View Details

Contact Center Customer Service Inbound/Outbound

PartneredStaffing-KellyServices

Woodridge, IL, United States permanent
Customer ServiceCommunicationProblem SolvingMultitaskingComplianceHIPAA

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their b...

February 21, 2017 View Details
Austin, TX, United States Hybrid permanent
Product ManagementAgile MethodologiesProduct RoadmapBacklog ManagementUser StoriesFeature DevelopmentCollaborationCross-Functional WorkMetrics and ReportingTechnology Partnerships

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

March 9, 2026 View Details