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Middlebury, Vermont, United States permanent
Interpersonal CommunicationComputer SkillsTask ManagementSelf-MotivationDiversity AwarenessConfidentialityMission AlignmentCreativitySpanish ProficiencyOffice Administration

The AFC Summer Intern is a paid internship with a start date of July 6 and an end date of September 13th. The intern works on several projects throughout the summer with a focus on planning and prepar...

April 7, 2026 View Details
Melbourne, VIC, Australia permanent
Complaint HandlingFinancial Services IndustryInvestigationCommunication SkillsWritten CommunicationOrganizational SkillsResilienceEmpathyAlternative Dispute ResolutionPlain English

As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to fin...

April 7, 2026 View Details
Sydney, NSW, Australia permanent
Complaint HandlingFinancial Services IndustryCommunication SkillsWritingOrganizational SkillsResilienceEmpathyAutonomyMicrosoft ProductsAlternative Dispute Resolution

As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to fin...

April 7, 2026 View Details
Sydney, NSW, Australia Hybrid contract
Customer ServiceCultural AwarenessAction Plan ReviewDocumentation ManagementReportingStakeholder EngagementWorkshop FacilitationContinuous ImprovementOrganizational DevelopmentFirst Nations Relations

Fairness feels good At AFCA our vision for Reconciliation is an inclusive, equitable and culturally responsive financial services system.​​As part of AFCA’s commitment to Reconcil...

April 2, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Social WorkTrauma-Informed CareCultural SafetyFamily Violence SupportRisk AssessmentGoal SettingCounsellingEmotional PreparednessReferral CoordinationPolicy MonitoringSystemic Issue IdentificationContinuous Improvement

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 30, 2026 View Details
Melbourne, VIC, Australia Hybrid contract
Legal CounselCommercial LawCorporate LawAI LawLitigation Risk ManagementNegotiationPolicy DevelopmentRisk ManagementLegal TrainingData Law

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

April 2, 2026 View Details
Sydney, NSW, Australia Hybrid contract
Commercial LawCorporate SustainabilityNegotiationContract DraftingRegulatory ComplianceExternal Counsel ManagementLegal TrainingRisk ManagementPolicy DevelopmentLitigation Risk

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

April 2, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Application SupportUtility SupportMicrosoft Dynamics 365Power AutomateDataverseAPI IntegrationVendor EngagementDocumentationKnowledge SharingITIL

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

April 1, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Customer ServiceIT SupportProblem SolvingCommunicationActive DirectoryNetwork ConceptsITILCloud PlatformsEnd-User ComputingKnowledge Management

As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to fin...

March 31, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Social WorkTrauma-Informed CareFamily Violence SupportGoal-SettingCounsellingRisk AssessmentEmotional PreparednessReferral ManagementPolicy MonitoringContinuous ImprovementCulturally Safe SupportSystemic Issue Identification

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 30, 2026 View Details
Melbourne, VIC, Australia contract
First Nations knowledgeCultural sensitivityRelationship buildingAction Plan ReviewDocumentationReportingStakeholder EngagementWorkshopsContinuous Improvement

Fairness feels good At AFCA our vision for Reconciliation is an inclusive, equitable and culturally responsive financial services system.​​As part of AFCA’s commitment to Reconcil...

April 2, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
API SupportMicrosoft Dynamics 365Power AutomateDataverseAPI IntegrationDevOpsJiraConfluenceVendor EngagementDocumentation

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

April 1, 2026 View Details
Melbourne, VIC, Australia permanent
LegalSuperannuationSuperannuation Sector ExperienceSuperannuation DisputesHigh-Quality Decision MakingFlexibilityRemote WorkCollaborationProfessional Achievement

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 11, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Legal QualificationsIndustry ExperienceDispute ResolutionDecision MakingFlexibilitySenior LeadershipRegulatory ComplianceCollaboration

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 11, 2026 View Details
Melbourne, VIC, Australia Remote permanent
SuperannuationMarket RepresentationDecision MakingIndependent OmbudsmanFinancial ServicesAnalytical SkillsProblem SolvingCommunicationWritingSuperannuation Disputes

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 24, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
LegalExecutiveSuperannuationDispute ResolutionIndustry LeadershipCommunicationNegotiationVisionaryIndependenceFinancial Services

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 17, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
High attention to detail

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

March 11, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Legal KnowledgeRegulatory ComplianceLitigation Risk ManagementContract LawFinancial Services RegulationDecision MakingNegotiationInterpersonal CommunicationAttention to Detail

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

March 19, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Banking LawFinancial RegulationsComplaints ResolutionCustomer ServiceInterpersonal CommunicationAttention to DetailMicrosoft Office ProficiencyAdaptabilityAnalytical ThinkingLitigation Risk Management

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

March 19, 2026 View Details
Upper Marlboro, MD Hybrid permanent
RegulationsComplianceIndustry StandardsRule ConfigurationTechnology SystemsData AnalysisTestingCollaborationChange ManagementDocumentation

NASA Federal Credit Union is in search of a Servicing Compliance Manager to assist the Assistant Vice President of Loan Servicing in ensuring servicing rules across Consumer and Mortgage Loan Servicin...

April 2, 2026 View Details
Remote Remote permanent
Regulatory ComplianceFinancial RegulationsRisk ManagementCompliance TestingRegulatory UpdatesCompliance Management SystemCompliance TrainingMember ComplaintsOperational PoliciesNMLS Administrator

NASA Federal Credit Union is in search of an experienced Regulatory Compliance Analyst with a track record of maintaining awareness of regulatory requirements, risk management issues and best practice...

April 1, 2026 View Details
Melbourne, VIC, Australia Hybrid contract
Accounts ReceivableCollectionsInvoice HandlingCRM Data UpdatesDebt Collection ProceduresMonthly ReportsGeneral Ledger ReconciliationsProcess DocumentationInterpersonal SkillsAnalytical Skills

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

March 20, 2026 View Details
Melbourne, VIC, Australia Hybrid contract
Technical ExpertiseRegulatory KnowledgeScam PreventionDigital PlatformsRegulatory FrameworksProgram DevelopmentStakeholder EngagementRisk AssessmentRegulatory ComplianceGuidance Creation

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 19, 2026 View Details
Melbourne, VIC, Australia Hybrid contract
FinanceFinancial ReportingModelingSensitivity AnalysisScenario Modellingbudget_preparationVendor ManagementIT CollaborationProject LeadershipFunding Model

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

March 26, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Customer ServiceProblem SolvingCommunicationTechnical SupportITILActive DirectoryCloud PlatformsNetwork ConceptsKnowledge Management

As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to fin...

March 31, 2026 View Details
Sydney, NSW, Australia Hybrid contract
Digital PlatformsRegulatoryComplaint InvestigatorScam PreventionTechnical ExpertisePolicyTeam LeadershipTraining DevelopmentRegulatory ComplianceRisk Management

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 13, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
CommunicationCustomer-CentricEnd User ComputingActive DirectoryNetwork ManagementITIL FrameworkIP TelephonyMulti-cloud EnvironmentKnowledge Management

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 25, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Legal ExpertiseExecutive LeadershipSuperannuation LawsDispute ResolutionStrategic ThinkingCommunication SkillsNegotiation SkillsInclusive LeadershipIndependent Decision-MakingFinancial Services Regulation

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 17, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
CommunicationCustomer-CentricEscalation ManagementIT Service ManagementKnowledge BaseITIL FrameworkIP TelephonyEnterprise ApplicationsCloud Ecosystem PartnersCustomer Service

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 25, 2026 View Details
Ceuta, , Spain Hybrid permanent
AML RegulationsRisk Assessment

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips ...

March 27, 2026 View Details
Rockville, MD part_time
Customer ServiceCash HandlingFinancial ProductsProblem SolvingCommunicationProduct KnowledgeInsurance Awareness

As a Part-time Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess p...

March 27, 2026 View Details
Sofia, Sofia-Capital, Bulgaria Hybrid permanent
AMLInvestigationsSuspicious Activity ReportsCDDRisk AnalysisReportingData ReviewCustomer Due DiligenceTeam CollaborationRecord Keeping

Entain is one of the world's largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licenses in more than 20 countries, we op...

March 23, 2026 View Details
Sofia, Sofia-Capital, Bulgaria Hybrid permanent
AnalyticalMicrosoft OfficeAML RegulationsSuspicious Activity ReportsKYCInterpersonal SkillsWorkload ManagementFinancial Intelligence UnitsMoney Laundering Detection

Entain is one of the world's largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licenses in more than 20 countries, we op...

March 23, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Legal QualificationsSuperannuation LawsHigh-Quality Decision MakingRemote Work FlexibilityFlexible Work ScheduleSenior LeadershipSuperannuation Sector ExperiencePanel Participation

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 11, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Strategic ThinkingLeadershipExpertise in InsuranceTeam LeadershipDecision MakingPolicy DevelopmentIndustry EngagementContinuous ImprovementPublic RepresentationCollaboration

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 10, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Strategic ThinkingLeadershipTeam LeadershipExperimentation Best PracticesPolicy DevelopmentExternal RepresentationStakeholder EngagementPlant Issue ResolutionContinuous ImprovementExpertise in Insurance

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

February 11, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Legal ExpertiseDecision MakingAnalytical CapabilityCommunication SkillsResilienceCollaborationStakeholder ManagementPolicy DevelopmentPublic RelationsCommitment to Fairness

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 12, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Legal ExpertiseInsurance Industry ExperienceDispute ResolutionDecision MakingFlexibilityAccountabilityResilienceLeadershipCustomer ServiceProfessional Development

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

February 11, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Legal ExpertiseDecision MakingAnalytical CapabilityCommunication SkillsResilienceFairnessCollaboration

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 12, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Payroll ManagementHRIS SystemsAdvanced ExcelData AnalysisCommunicationAccuracyStress ManagementAustralian LegislationAward InterpretationPayroll Remediation

Help deliver fairness for millions of Australians, One accurate pay cycle at a time. At the Australian Financial Complaints Authority (AFCA), fairness isn’t just what we do it’s who we are. Every day...

February 23, 2026 View Details
Sydney, NSW, Australia Remote permanent
SuperannuationConsumer AdvocacySuperannuation LawsDecision MakingFinancial ServicesAnalysisProblem SolvingCommunicationStrong Analytical SkillsIndependent Ombudsman

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 24, 2026 View Details
Sydney, NSW, Australia Hybrid permanent
Legal ExpertiseIndustry KnowledgeDiverse Backgrounds

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 19, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Legal ExpertiseIndustry KnowledgeDiverse Backgrounds

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 19, 2026 View Details
Melbourne, VIC, Australia permanent
Training DesignLearning StrategyInstructional DesignBlended LearningAdult Learning PrinciplesAuthoring ToolsTraining DeliveryScams EDRPerson-centered ProgrammingDigital Content Development

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 24, 2026 View Details
Melbourne, VIC, Australia Remote permanent
InsuranceConsumer AdvocacyDispute ResolutionDecision MakingIndependent JudgmentRegulatory ComplianceCommunication SkillsAnalytical ThinkingProblem SolvingEmployee Awareness

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

March 3, 2026 View Details
Sydney, NSW, Australia permanent
Training DesignLearning StrategyInstructional DesignContent DevelopmentDigital LearningAdult LearningBlended LearningAuthoring ToolsUser-CentricScams EDR

Fairness feels good  Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and pro...

February 24, 2026 View Details
Sydney, NSW, Australia Remote permanent
InsuranceDispute ResolutionDecision MakingIndependent JudgmentRegulatory ComplianceCommunicationAnalytical SkillsProblem SolvingTeam CollaborationConsumer Advocacy

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsma...

March 3, 2026 View Details
Melbourne, VIC, Australia Hybrid contract
Digital PlatformsScams EDR ProgramTechnical ExpertiseRegulatory FrameworksDispute Resolutioncloud-based platformSystems DesignRegulatory ComplianceGuidance DevelopmentTraining MaterialsIndustry CollaborationRisk Assessment

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 13, 2026 View Details
Melbourne, VIC, Australia Hybrid permanent
Conflict ResolutionCommunicationEmpathyResilienceOrganisationProcess OrientationDetail OrientationComputer LiteracyAdaptabilityPhone-based Customer Service

As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to fin...

March 12, 2026 View Details
Sydney, NSW, Australia permanent
Financial AnalysisNegotiationCommunicationInterpersonal SkillsProblem SolvingDecision MakingTime ManagementTeam CollaborationLegal KnowledgeCustomer Service

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressi...

March 10, 2026 View Details