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Brussels, Brussels, Belgium contract
User Support SystemsWindows environmentMobile servicesMail servicesCollaboration toolsMS TEAMSMonitoring and reportingProduction environmentDashboardsKPIsOffice 2016 and 365

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

March 27, 2026 View Details
Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg contract
Customer serviceInterpersonal skillsListening skillsAnalytical skillsTeam spirit

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

March 27, 2026 View Details
Remote, Germany Remote Freelance
Customer ServicePrint ServicesServiceNowITILWindows Server AdministrationNetwork TopologiesEnglish ProficiencyGerman ProficiencySchichtdienstProject Management

Wir suchen einen 2. Level Support Engineer für Print Services, der sich in einer internationalen IT-Infrastruktur engagiert und IT-Service-Anfragen per Telefon, E-Mail oder über das ITSM-System bearbe...

March 30, 2026 View Details
andernach, Germany Agency contract
Technical SupportFirst-Level SupportSecond-Level SupportIT Service ManagementUser ManagementPermission ManagementSecurity ManagementDevice ManagementWindows ManagementHardware DeploymentSystems IntegrationiOS Management

Support staff are required to assist in the first and second level support of our customers, ensuring efficient IT solution of IT-related queries and improving our IT service management processes....

March 26, 2026 View Details
Thüringen permanent
Customer ServiceTechnical SupportCommunicationProblem SolvingTrainingDocumentationBug ReportingAnalytical Thinking

Wo Du mit anpacken kannst: • Du liebst es mit Menschen zu kommunizieren und berätst gerne bei auftretenden Kundenanfragen? Dann bist Du unsere Verstärkung für unser Support-Team. • Du bist zuständig f...

July 12, 2021 View Details
Soeborg permanent
Retail Project Management2nd Level SupportGlobal CollaborationProject ExecutionSales AlignmentPricing StrategiesSupply Chain CoordinationTechnical SupportCluster Companies Partnership

At GEA, we are strengthening our service project management and 2nd level support team within our Drying & Formulation business. Our service business is on a growth journey in partnership with our gl...

March 24, 2026 View Details
Basel, Basel City, Switzerland permanent
SupportAnalysisTroubleshootingInstallationConfigurationMaintenanceIncident EscalationDocumentationRollout-Ready StandardsUser SupportGermanEnglish

Ihre Aufgaben • Entgegennahme, Analyse und Bearbeitung von Supportanfragen im 1st und 2nd Level Support per Telefon, E Mail und Ticketsystem • Unterstützung der Anwender bei Hard und Softwareprobleme...

March 24, 2026 View Details
Zeven, NDS, Germany permanent
Technical SupportFault DiagnosisProcess OptimizationPLC SystemsSafety ComplianceData AnalysisTechnical TrainingErsatzteilmanagement

Als Tochtergesellschaft der Kanadevia Inova Corporation ist das Green-Tech-Unternehmen Kanadevia Inova eine weltweit führende Anbieterin von integrierten Lösungen für die Energiewende und die Kreislau...

March 23, 2026 View Details
München permanent
Customer ServiceTechnical Problem SolvingCommunication SkillsIT SupportCross-Functional Coordination

DEINE KÜNFTIGE ROLLE.: Für eine digitale Infrastruktur, die funktioniert und verbindet. Du bist technikaffin, kommunikationsstark – und liebst es, Probleme zu lösen? Dann komm zu GLOBAL SIDE! Hier bi...

March 3, 2025 View Details
Frankfurt, Germany Remote Freelance
IT Service ManagementKnowledge BasesWriting DocumentationService QualityTask ManagementUser AssistanceSchedulingTeam ManagementServicenowCommunication

We are seeking a Senior 2nd Level Supporter to assist with user, client, and network support tasks, including Störungsanalyse und Bearbeitung of tickets, knowledge base maintenance and documentation....

March 19, 2026 View Details
Düsseldorf, Germany Freelance
ITILServiceNowIncident Management2nd Level SupportWindows ServersNetwork TopologiesSchichtdienstDeutschEnglischWriting DocumentationAdministrative Operations

For this IT-Support 2nd Level Support position, you can expect to work on a customer project in Düsseldorf, Germany. The role requires analyzing and prioritizing incidents, as well as assisting with s...

March 19, 2026 View Details
Berlin , München , Stuttgart , Frankfurt , Hamburg , Dresden , Bremen , Bonn , Köln , Wiesbaden , Mainz, Germany Freelance
ITActive DirectoryServiceNowJiraOTRSWindowsNetworkDNSDHCP

Assist with 2nd Level Support for IT issues, including incident analysis, troubleshooting, and support of 1st Level Support team....

March 19, 2026 View Details
0100-Stammwerk Mannheim permanent
TeamgeistFlache HierarchienPatienten-KommunikationEigenverantwortliches Arbeiten

Ihre Aufgaben: Stell dir vor, du startest jeden Arbeitstag bei CS Speicherwerk GmbH in einem Umfeld, das nicht nur deine Expertise schätzt, sondern auch deine Ideen wirklich hört. Du darfst dich von l...

February 17, 2026 View Details

BaaN IV 2nd Level Admin (m/w/d)

Firmenname für EXPERT-Mitglieder sichtbar

Remote
FinanceControlling2nd Level SupportITILJiraService NowTicket ManagementDokumentationFehlerbehebungProcess OptimizationKnowledge TransferBaan IV

The 2nd Level Admin (m/w/d) role involves providing ITIL support for finance and controlling applications, including ticket management, error resolution, and process optimization. The ideal candidate ...

March 12, 2026 View Details
Tainan Science Park, Tainan, Taiwan contract
Computer Technical SupportWindows environmentOffice 365AzureEntra IDApple environmentMaciPhoneiPadiTunesJAMFHardware support

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

February 27, 2026 View Details

2nd Level IT-Support

Confidential

Berlin, Germany Remote Agency contract
IT SupportSecond Level SupportNetwork AdministrationRemote SupportTicket ManagementSoftware InstallationHardware TroubleshootingMicrosoft OfficeCommunication SkillsWindows Client Administration

2-3 sentence summary of what the job involves and key requirements....

March 11, 2026 View Details
Brussels, Brussels, Belgium contract
User Services ExcellenceWindows environmentOffice 365 ManagementMobile servicesMail servicesCollaboration toolsMS TEAMSMonitoring and reportingKPI-drivenInventory managementITIL Exposure

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

February 6, 2026 View Details
Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg contract
Customer ServiceWindowsOffice 365Mobile ServicesMail ServicesCollaboration ToolsMS TEAMSITILProduction Incident HandlingTechnical SupportFrench

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

February 27, 2026 View Details
Amsterdam, NH, Netherlands contract
IT SupportWindows OSMicrosoft Office SuiteNetwork TroubleshootingActive DirectoryServiceNowCustomer ServiceCommunication SkillsProblem SolvingCollaboration

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-m...

February 27, 2026 View Details

iOS-Support 1st & 2nd Level (m/w/d) 87-00200-DO-CO

Firmenname für EXPERT-Mitglieder sichtbar Arbeitnehmerüberlassung

Remote
iOSApple DevicesMatrix42ITILInventory ManagementCustomer ServicePOS SystemsInventoryRemote SupportIT-Support

Assist with customer support for iOS devices via email, phone, and in-app resolution, including remote support, device inventory management, and user data....

March 11, 2026 View Details

1st & 2nd Level Supporter (m/w/d)

Firmenname für EXPERT-Mitglieder sichtbar

IT SupportTroubleshootingRemote SupportOnsite SupportPrinter SupportMacOSWindows AutopilotAsset ManagementEnglishSSCM

We are seeking an experienced 1st & 2nd Level Supporter (m/w/d) with a strong technical background in the IT industry, proficient in Microsoft Office and MacOS, and familiar with cloud services such a...

March 11, 2026 View Details
Bonn, Germany Remote Agency contract
iOSSupportTicket ManagementRemote SupportDevice ManagementInventory Management1st Level2nd LevelAsset DatabaseSmartphone ManagementSIM CardsiOS Hotline

Support specialist for iOS devices and smartphones in a remote setting, with a focus on providing excellent customer service and troubleshooting technical issues....

March 11, 2026 View Details
Dallas, TX, United States permanent
Home Office SupportWindows environmentOffice 365AzureEntra IDApple environmentJAMFHardware supportTicketing toolsiTunes

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-m...

March 6, 2026 View Details
Wetzlar, HE, Germany permanent
customer_servicetechnical_supportinstallationknowledge_base_managementtrainingdiversity_inclusionsystem_analysispc_skillscustomer_orientation

Bei Bosch gestalten wir Zukunft mit hochwertigen Technologien und Dienstleistungen, die Begeisterung wecken und das Leben der Menschen verbessern. Unser Versprechen an unsere Mitarbeiterinnen und Mita...

March 6, 2026 View Details
Langenfeld, , Germany permanent
Customer ServiceTechnical SupportProblem SolvingCommunicationTechnical KnowledgeFlexibilityCustomer SatisfactionShift Work

Die TOMRA Systems GmbH ist die Tochtergesellschaft eines weltweit führenden norwegischen Anbieters von Leergutrücknahme-Systemen im Lebensmitteleinzelhandel. Unsere Mission ist klar: Mit weltweit 80.0...

March 4, 2026 View Details
Wernau (Neckar), BW, Germany permanent
Technical ExpertiseCustomer ServiceProblem SolvingMarket KnowledgeKnowledge ManagementTrainingPC SkillsInstallationDiversity

Bei Bosch gestalten wir Zukunft mit hochwertigen Technologien und Dienstleistungen, die Begeisterung wecken und das Leben der Menschen verbessern. Unser Versprechen an unsere Mitarbeiterinnen und Mita...

March 3, 2026 View Details
Jeddah, Makkah Province, Saudi Arabia part_time
ITIL2nd Level SupportDesktop SupportCustomer ServiceCommunicationProblem SolvingIT InfrastructureNetwork TroubleshootingSoftware InstallationDocumentation

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on del...

March 2, 2026 View Details
Wernau (Neckar), BW, Germany permanent
customer_servicetechnical_supportComputing Knowledgekundenkommunikationproblem_solvingteam_playercontinuous_learningregelungstechnikknowledge_base_management

Bei Bosch gestalten wir Zukunft mit hochwertigen Technologien und Dienstleistungen, die Begeisterung wecken und das Leben der Menschen verbessern. Unser Versprechen an unsere Mitarbeiterinnen und Mita...

February 25, 2026 View Details
Frankfurt am Main, Germany Remote Freelance
IT Service ManagementKnowledge BasesWriting DocumentationService QualityUser AssistanceServicenowTicket SystemsCommunication SkillsCustomer ServiceProblem Solving

2-3 sentence summary of what the job involves and key requirements...

February 20, 2026 View Details
Greece Remote permanent
Computer ScienceSupport EngineerC#DatabasesSQLETL MappingsIISAnalytical skillsProblem-solving skillsCustomer ServiceCommunication skillsNET Framework

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and...

November 7, 2025 View Details
Riyadh, Riyadh Province, Saudi Arabia contract
Technical SupportTroubleshootingITILFirst Level SupportSecond Level SupportCustomer ServiceCommunication SkillsDocumentationKnowledge ManagementCreator Onboarding

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on del...

January 22, 2026 View Details
DEU - Cologne - Eupener permanent
IT-BereichTechnical Problem SolvingCustomer ServiceCommunication SkillsTeamworkTraining

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Kaum eine andere Branche entwickelt sich so rasant, wie aktuell die IT-Healthcar...

February 9, 2026 View Details
Tainan Science Park, Tainan, Taiwan contract
Onsite TreatmentWindows environmentOffice 365AzureEntra IDApple environmentMaciPhoneiPadiTunesJAMFHardware support

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

February 6, 2026 View Details
Cologne, NRW, Germany permanent
Technical SupportMid-levelTechnical ProblemsFernwirktechnikNetzwerktechnikFehleranalyseFehlerbehebungTicketing SystemTelefonE-Mail

Wir von LACROIX sind davon überzeugt, dass Technologie zu einer unkomplizierteren, nachhaltigeren und sichereren Umwelt beitragen sollte. Dafür arbeiten wir seit mehr als 50 Jahren! Heute mit rund 4.3...

August 26, 2025 View Details
Freiburg im Breisgau, Baden-Württemberg, Germany permanent
Customer ServiceLohn- und GehaltsabrechnungSupportTechnical AssistanceProblem SolvingSystem and OS KnowledgeProcess ImprovementCommunicationSelf-StarterTeam Collaboration

Dein Herz schlägt nicht nur für Lohn- und Gehaltsabrechnung, sondern auch für die Gestaltung exzellenter Support- und Serviceerlebnisse? Wenn du Lust hast, dein Fachwissen in einem agilen Umfeld einzu...

November 4, 2025 View Details
Freiburg im Breisgau, Baden-Württemberg, Germany permanent
Customer ServiceProblem SolvingTechnical SupportProduct KnowledgeBug IdentificationProcess ImprovementCustomer InteractionSelf-LearningAutomation

Dein Herz schlägt nicht nur für Lohn- und Gehaltsabrechnung, sondern auch für die Gestaltung exzellenter Support- und Serviceerlebnisse? Wenn du Lust hast, dein Fachwissen in einem agilen Umfeld einzu...

November 4, 2025 View Details
Freiburg im Breisgau, Baden-Württemberg, Germany permanent
BuchhaltungCustomer ServiceAIAutomationQuality ManagementSelf-OrganizationData AnalysisEfficiencyCustomer Journey

Du fühlst dich in der Buchhaltung zu Hause, hast Freude am direkten Kontakt mit Kund:innen – und findest spannend, was KI im Kundenservice verändern kann? Dann könnte das genau der richtige Job für d...

November 19, 2025 View Details
Freiburg im Breisgau, Baden-Württemberg, Germany permanent
BuchhaltungCustomer ServiceTechnical SupportAIAutomationData AnalysisCommunicationCollaboration

Du fühlst dich in der Buchhaltung zu Hause, hast Freude am direkten Kontakt mit Kund:innen – und findest spannend, was KI im Kundenservice verändern kann? Dann könnte das genau der richtige Job für d...

November 19, 2025 View Details
Amsterdam, NH, Netherlands contract
IT SupportHardware TroubleshootingSoftware InstallationNetwork TroubleshootingActive DirectoryServiceNowCustomer ServiceCommunication SkillsProblem SolvingDutch

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-m...

November 26, 2025 View Details
Luxembourg, Luxembourg, Luxembourg contract
Technical KnowledgeMonitoringReportingProceduresDocumentationApple EnvironmentSafety Incident ReportingCustomer ServiceEnglishFrench

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-m...

November 26, 2025 View Details
Fernitz-Mellach, Styria, Austria permanent
Information Systems SupportWindows environmentOffice 365AzureEntra IDApple environmentMaciPhoneiPadiTunesJAMFHardware support

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

January 9, 2026 View Details
Brussels, Brussels, Belgium contract
Customer serviceInterpersonal skillsAnalytical skillsTeam spirit

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

January 30, 2026 View Details
Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg contract
Technical KnowledgeWindows EnvironmentOffice 2016Office 365Mobile ServicesMail ServicesCollaboration ToolsMS TEAMSInvestigation ReportingRisk Incident ManagementCustomer ServiceEnglish Fluency

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

January 30, 2026 View Details
Tainan Science Park, Tainan, Taiwan contract
IT Finance SupportWindows environmentOffice 365AzureEntra IDApple DevicesMaciPhoneiPadiTunesJAMFHardware support

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Ever...

January 30, 2026 View Details
Chicago, IL, United States permanent
IT Finance SupportWindows environmentOffice 365AzureEntra IDApple DevicesiTunesJAMFHardware supportTicketing tools

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-m...

February 2, 2026 View Details
Berlin, BE, Germany Remote permanent
Customer ServiceRemote WorkCommunicationTime ManagementPrioritizationMulti-taskingPOS SystemsGerman LanguageEmailCalendar

Für unsere offene Position als Kundenservicemitarbeiter (d/m/w) suchen wir dich! Starte im Customer Service Team und sorgen für eine erstklassige Customer Journey. Du bist die erste Ansprechperson bei...

January 27, 2026 View Details