9920-Public Service Aide - Assistant To Professionals

The San Francisco Adult Probation Department values the individuality and diversity of justice involved adults, recognize the unique challenges they face, and invest in their success through services designed to help them permanently exit the criminal justice system. Our pretrial, reentry and rehabilitative services complement our supervision strategies by providing a unique blend of opportunity and accountability. We extend a continuum of integrated services to address our client’s criminogenic needs and empower them to become productive members of the community. SFAPD dedicates endless energy toward enhancing public safety, seeking victim restoration and accountability, providing structured and evidence-based supervision, and pretrial services all on the behalf of the Superior Court of San Francisco.

The Probation Aide training program is designed to offer various types of trainee or entry level opportunities in a variety of settings within the Adult Probation Department.  The position will provide an introduction to Probation career options and role models while allowing incumbents to learn about the Adult Probation Department’s work environment.

The Adult Probation Department uses evidence-based supervision practices to provide meaningful supervision and case management for probation clients under the Department's supervision. The Department specializes with gender specific, sex offender, domestic violence, gang, mental health, transitional aged youth, substance abuse, reentry services, victim restitution, post release community supervision and mandatory community supervision.

The Adult Probation Department is committed to providing qualified candidates with valuable training and work experience in Probation Supervision.  This assignment provides comprehensive exposure to probation services and supervision and can be extremely beneficial in preparing for a career in probation, law enforcement, social services, public government, and corrections entities.

Type of training to be provided, and description of duties:

The Probation Aide will receive training to assist Adult Probation Department staff with the functioning of the Department’s operations and/or administration at all levels.  The Probation Aide training and job duties will include, however, are not limited to the following: support probation staff and management in performing routine job related tasks and special projects; maintain respectful relationships with probationers, victims, criminal justice partners, and other collaterals; perform data entry of information in records management systems; escort probationers to designated areas within the department; maintain attendance, progress, and other activities related to probationer performance; may be assigned to support educational, workforce development, and other programs related to probationer re-entry services; liaison between Deputy Probation Officer, Sheriff’s Department and District Attorney’s Office; outreach with outside agencies and programs in order to collect program materials and information about support services, and performs related duties as assigned.

Expected duration of employment in the training program is limited to 36 months. Candidates will be working part-time, while continuing education towards the baccalaureate degree, which is a minimum requirement for Deputy Probation officer. 36 month program will enable incumbents to be trained in a variety of systems, operations and administrative tasks related to supervision and services for adult probation clients, while gaining experience desirable for a career in probation work.

Target application population for the program and additional requirements while employed in the program:  Candidates pursuing a degree in the field of criminal justice, social and behavioral sciences, education, or a closely related field.

MINIMUM QUALIFICATIONS:

Training and Experience: Applicants will be required to meet guidelines as established for each program; requirements for previous training and experience will be minimal.

Knowledge, Skills, and Abilities: Requires an indicated interest and aptitude in those skills associated with the target employment and a willingness and ability to acquire the needed skills and academic standards through training and work experience.

DESIRED KNOWLEDGE, SKILLS AND ABILITIES: 

• Computer-literate performer with software experience covering wide variety of applications
• Strong organizational skills
• Exceptional listener and communicator who effectively conveys information verbally and in writing. Bilingual or multi-lingual speaker, a plus.
• Possesses human relations skills required to communicate effectively, and with sensitivity to client’s needs
• Familiarity working with diverse population
• Ability to self-motivate and work independently with minimum supervision
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
• Flexibility with the development of new programs

WORKING CONDITIONS:

The Adult Probation Department work locations include the APD Headquarters and CASC.  Work hours will be scheduled for part time work, Monday – Friday, 8:00 a.m. – 5:00 p.m.

CONDITIONS OF EMPLOYMENT: 

Background clearance required:  Prior to employment with the Adult Probation Department, criminal records will be carefully reviewed; candidate must clear Department of Justice and Federal Bureau of Investigation fingerprinting, in order to determine eligibility for criminal history clearance.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.