2026 Part-Time Premium Services Representative
RedBull
Posted: January 7, 2026
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Quick Summary
Red Bull New York is seeking a Part-Time Premium Services Representative to join their team in Harrison, NJ. The ideal candidate will be responsible for providing exceptional customer service to fans and providing top-notch support to the team. The successful candidate will be a key member of the team, providing a unique and engaging experience for fans.
Required Skills
Job Description
Red Bull New York are one of 30 teams in Major League Soccer (MLS). RBNY, one of the ten charter clubs of MLS, have competed in the league since its founding in 1996. Red Bull New York play home matches at Sports Illustrated Stadium in Harrison, New Jersey. The three-time MLS Supporters' Shield Winners and two-time Conference Champions are owned by the Austrian beverage company Red Bull, for which the team is named. Red Bull New York offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.
POSITION SUMMARY
Premium Services Representatives are the face of The New York Red Bulls and Sports Illustrated Stadium. They provide game day customer service to all guests including our premium members and partners. As a Premium Services Representative, you should always be able to provide accurate information about the arena, have a natural sense of empathy, and express an inner desire to help others have a more positive experience. You will assist fans in all ways possible. Together we will champion the goal of providing the best game day experience in the New York Tri-State area!
Engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium
Provide a high level of customer service
Problem-solve by effectively communicating with guests and manager
Have high energy when engaging fans and directing them to their proper hospitality areas
Present a neat and tidy appearance while following our uniform standards
Welcome and acknowledge all guests, scan tickets, apply designated wristbands/credentials all in a timely, efficient and professional manner
Must be at least 18 years of age or older
Flexible; you will work unusual hours including nights, weekends, and some holidays
A commitment to work at least 70% of our 2026 Season Home Schedule & Stadium Events
Will endure seasonal temperatures as working conditions sometimes require outdoor work
Due to the cyclical nature of the entertainment industry, you may be required to work varying schedules to reflect the business needs of the company.
The hourly rate for this position is $25/ hour. The hourly rate is subject to change and may be modified.
Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.