2026 Datacom New Zealand - Trainee Field Engineer

Love technology, problem‑solving, and getting out from behind a desk? Then this could be the role for you!

Datacom is looking for a Trainee Field Engineer to join our team and support clients across New Plymouth. This is a hands‑on, customer‑facing role where you’ll travel to client sites to assist with installations, diagnostics, troubleshooting, and service repairs for a range of complex equipment and systems.

(Please note: this role requires your own vehicle.)

No prior experience is required — we provide full training. All we ask is that you’re adaptable, curious, and open to learning.

What you’ll be doing once you’re up to speed

With training and support, you’ll help your team and clients by:

• Reviewing and assessing the operational quality of system equipment

• Instructing customers on correct system operation and maintenance
• Acting as a key liaison between customers and Datacom on technical and administrative matters
• Interpreting customer needs and identifying the right path for problem resolution
• Providing general field support across hardware and software, including PCs and networking / wireless networking

What we’re looking for

• While experience isn’t required, we’d love to hear from you if you have:
• Study experience or a strong interest in technology, hardware, or IT

• A self‑starter mindset with genuine passion for tech
• Strong communication and customer service skills
• The ability to problem‑solve and think outside the box
• A positive, motivated attitude
• The ability to collaborate and work well in a team

This is a fantastic opportunity to build practical skills, gain real‑world experience, and start your IT career with a company that invests in your growth.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

Requirements:
• New Zealand Citizen
• Currently living in New Zealand and have been for 5 years
• Full Driver's License
• Own Vehicle
• Available full time asap